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Kettle Island Bridge Impact on Montfort Hospital IMSR Team Nehad Shukur – Project Manager Dominique Nsengiyumva – Document Coordinator Bernard Langevin – Project Research Coordinator Nagi Khanager – Team Development Coordinator Wael Ismaeil – Client Liaison Agenda Introduction The Project Project Management Team Management Client Management Lessons Learned Conclusions Interprovincial Bridge Need of a new interprovincial bridge in the NCR Roche/NCE Study New bridge at Kettle Island 1800 vehicles/day (2031) 40% of commercial vehicles 1/3 of all truck traffic Montfort Hospital I-The Project Objective Report describing the impacts of the bridge on the hospital • Increased traffic volume • Noise • Vibration • Pollution II-The Project Scope Analysis of the impacts Stances of neighborhood stakeholders III-The Project Methodology Research on stakeholders Benchmarking Impact on patients (pollution, noise, vibration) Impact on Hospital equipments (vibration) Impact of increased traffic (pollution, noise, vibration) Impact on employees – Not completed Project Conclusion Expected effects: Increased traffic will impact patients and ambulance services Noise will affect patients outside buildings Project Recommendations Mitigation measures: Noise absorption barriers Vibration in-ground barriers Speed limit … Project Management Initiation Plan Execute Control Close Project Management Team Contract Project scope Project charter Project plan Statement of work Progress report Final report Project Risk Assessment Risk Mitigation Result Scope change Only scope change Did not happen of less than 20% rework will be accepted Information availability Obtain information Met with Judy through interview Lishman Stakeholder availability Refer to stakeholder interview from newspaper. Received information by email Quality Management Prevention over inspection Multiple reviews of the deliverable Continuous improvement Involvement in the delivery process. Monitoring & Control Development of quality metrics Project Management Communication management Wikispaces, emails, telephone, meeting. Resource management Organization chart Responsibility assignment I-Team Management Tool / Model Impact Team evaluation Team behaviour adjustement Tuckman Reaching norming and performing stages MBTI Shared leadership Learning Style Better communication II-Team Management Tool / Model Impact Brown More functional and productive team Six-Box Better team relationships and performance Team effectiveness Leadership style Increased mutual trust Shared leadership III-Team Management Tool / Model Team Player Styles Impact Compensation of challenging style Better communication I-Client Management Purpose Coordinate the communication between the client and the team regarding the scope of the project. Share information and keep the client up to date about the project. Manage client expectations about project details and identify additional project requirements. Develop a positive relationship between the project’s team and the client II-Client Management The client contract Relationship between client and team Project charter & SOW Communication with client E-mail, Telephone, and personal meeting Client Feedback “The team appears to have a good comprehension of the technical issues as well as an understanding of the requirements.” “I am very pleased with the progress” III-Client Management Managing Client expectations Updated the client with the progress of the work. Formally and personally met with the client Problems Encountered Survey I-Lessons Learned (Project) The research contribution of each member The need for clear project objectives and well defined scope The impact of the client management II-Lessons Learned (Project management) Project management is a substantial part of the project Clear understanding of processes and the relationships between them The components of project management learned from the various courses III-Lessons Learned (Team management) The motivation of the team The collaboration of the team The TM tools allowed to relate the team dynamics Lack of social activities Culture awareness Recommendation Write personal objectives of each member in the team contract Team heterogeneous Time for team building events at the beginning of the project Team management development plan Thank You! Questions?