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Interpersonal Relationships Communication Communication: o The process of creating and exchanging meaning through symbolic interaction. Types of Communication Verbal Gestures Body language/Eye Contact Tone of voice Clothing Silent Treatment Why do we communicate? How important is communication? 1211 A.D. – “Frederick II, Emperor of Germany, in an attempt to discover the natural "language of God," raised dozens of children in silence. God's preferred language never emerged; the children never spoke any language and all ultimately died in childhood” (van Cleve, 1972). Why We Communicate Physical Needs Socially isolated people are 4 times more likely to get sick that those with active social circles. Socially isolated people are 2-3 times more likely to die early. Divorced men die from heart disease, cancer and strokes at double the rate of married men. The rate of all types of cancer if five times higher for divorced men and women. Why We Communicate Identity Needs A person’s sense of identity comes from interactions with others. Supportive relationship can transform feelings of inadequacy into self respect, and damaging ones can lower self esteem. Ask Yourself: Are you smart, attractive, talented, mature? How do you know? Your modes of communication tell others what you think about yourself. Why We Communicate Social Needs Everyone has a need for pleasure, affection, companionship, escape, relaxation and control. It is through communication that these needs are satisfied. Relationships of all kinds are so vital that many scientists argue that communication is the primary goal of human existence. Why We Communicate Practical Goals Instrumental Goals: Getting others to behave in ways we want Communication skills are a top factor in finding employment opportunities. General needs are met through communication. Abraham Maslow’s Hierarchy of Needs Communication Is A Process Linear Model Communication Is A Process Transactional Model Problems With Communication Body Language Volume Physiological Problems Psychological Problems Noise Language Barrier Good Speakers vs. Bad Speakers