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"The Highly Effective Project Management Speaker: 3 Quick Steps to Public Speaking" Janie Archuleta, CC Ron Mobley, DTM Cat Sawaii, ACB, CL Anne Myers, ACB, ACL Jeff Beard, DTM AGENDA • Leadership Styles & How You Influence People. • Project Communications Management PMBOK 3rd edition. -Janie Archuleta, CC • 3 Quick Steps To Public Speaking. - Ron Mobley, DTM • Helpful Tips On Overcoming Nervousness & Using Less Notes. – Cat Sawai, ACB, CL & Anne Myers, ACB, ACL • Group Exercise: Communicating & Listening Exercise – Jeff Beard, DTM What makes you a “Highly Effective” Project Manager Speaker? • • • • Successful Habits Practice Develop Mind Be Yourself * What Leadership Style Are You? • Bureaucratic • Charismatic • Autocratic Lincoln G. Patton Churchill Ghandi How do you Influence Others? A peer has come to you for input on how to resolve a difficult situation. Would you: A. Withhold your views until you mutually understand what the other person is trying to accomplish. B. Tell them how you would go about handling the situation. C. Explain what's in it for them if they were to handle the situation. 3 Tactics of High Influence • COLLABORATION (Join) • RATIONAL PERSUASION (Sell) • USE OF AUTHORITY (Push) People react to High Influence tactics in 3 ways • COMMITMENT • COMPLIANCE • RESISTANCE Project Management Body of Knowledge (PMBOK) 3rd Edition Project Communications Management • Communication Planning • Information Distribution • Performance Reporting • Manage Stakeholders Project Management Body of Knowledge (PMBOK) 3rd Edition Project Communications Management • Communication Planning • • Information Distribution • Performance Reporting • Manage Stakeholders Communication - Basic Model ENCODE DECODE Message Noise MEDIUM SENDER DECODE ENCODE Noise Informational Filters RECEIVER Feedback-Message Physical Filters * Psychological Filters Power/Interest Grid with Stakeholders B HIGH Keep Satisfied Manage Closely A POWER Monitor (Minimum Effort) C Keep Informed D LOW LOW INTEREST HIGH Information Distribution Tools and Techniques: -Communication Skills -Information Gathering and Retrieval Systems -Information Distribution Methods Lesson Learned Process Project Portfolio Management (PPM) • • • • Planview Enterprise Serena/Mariner ORACLE/Primavera HP-Project Portfolio 3 QUICK STEPS: To Public Speaking in Project Briefings & Status Meetings -Ron Mobley, DTM • Know Your Audience • Know Your Materials • Know Your Limitations Controlling The Speaking Jitters BACKGROUND Cat Sawai, ACB & Anne Myers, ACB – My Story – Toastmasters THE MENU • • • The Goal Benefits Tips to Control the Butterflies BENEFITS – – – – Efficiency Value Express Yourself Feel Good! TIPS AND TOOLS –Mental –Physical –Technical • Content • Delivery • Practice GROUP EXERCISE Communication & Listening Skills -Jeff Beard, DTM Copy of E-Book: www.UniqueStuff.com/toastmasters/WORKBOOK_PMI.pdf