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Total Employee Involvement (TEI) A Presentation By Dr.K.Balasubramanian M.S.,M.S.,Ph.D. 12 Steps to Successful Life 1. Look into the nearest mirror • You are responsible for your success • Take full responsibility for your actions 2. Smile at your reflection • Be cheerful, optimistic, forward thinking • Positive thoughts-Keep smiling 3. Positive self • Self esteem -> A foundation for success • Feel good -> yourself, your abilities, achievements, potential. • Don’t dwell on your mistakes • Praise yourself, congratulate yourself 4. Believe in yourself • Find your mission – Begin Fulfilling it • You are here for a purpose 5. Desire to be a success • Commit – Decide – Being successful 6. Associate yourself with successful people • Do what they do • Make a choice what a successful person would make 12 Steps to Successful Life 7. Avoid unsuccessful people • Don’t associate with negative people • Stay away from them • Avoid Complainers, Blamers, thumb suckers 8. Do what you are best at and what you get the most satisfaction from: • Do not do things that are frustrating boring, Unhealthy, demeaning, unproductive, unfulfilling 9. Write down a vision or how you want to live your life :• Be specific • Who your friends are, where you want to live, • Visualise yourself as you would like to be then act way • Make up news headlines about your achievements 10. Write down your biggest goal, the one you most want to fulfill:• Tell people your goal, make affirmative statements • Make a plan achievements 11. Study the science of success:• Read books, listen to tapes, positive TV programmes • Talk to successful people • Fill your mind with positive thoughts 12. Everyday do something that brings you closer to your goal:• Never give up • Master fear of failure, uncertainty, insecurity, depression, nervousness, embarrassment • Positive action – stick to plan. Change… • When you change your thinking • You change your belief • When you change your belief • You change your expectations • When you change your expectations • You change your attitude • When you change your attitude • You change your behaviour Are you assertive enough? How skilled you are in fighting your own corner? Are you able to stand up and express your own needs, wants, opinions, feelings and beliefs in direct, honest and appropriate ways? Being assertive is not being aggressive. Aggression causes two counter productive reaction: fight or flight. It is impediment in achieving your aim. Being assertive puts you into the position of being able to influence people and react to them positively. One has to believe in oneself, what one does and express confidently. Are you assertive? Some tips : • Make your views clear. • Use facts and logic to present your own case. • Emphasize on strong points. • Draw out other people’s views. • Give credit and praise in response to good ideas. • Convey enthusiasm for your ideas, getting people to feel that they are part of an exciting project. • Ask calmly for information about what is bugging others. • Empathize that you can see other’s views, but at the same time explain how you see discrepancy between what they believe and what you feel is actually happening. • To succeed and win one has to be assertive. Assertiveness is the success mantra. Where does change take place first? • Change takes place in our own thinking, feeling and behaving. • We must learn more. • We must work hard and efficiently. • We must produce quality products. • We must develop. (our organisation should grow. I can do it. We can do it). Where does change take place first? • If we have the above opinion, these must be converted to beliefs – changes can certainly take place for quality improvement. • Taking into the above aspects into consideration for the following question arise: • Why changes? • Changes are inevitable for equality improvement, only through changes personal and organisational growth can be achieved. Growth only can ensure happiness. Five steps to success A journey towards a productive, happy work place begins with the first step 1.Learn to lead 2.Examine expectations 3.Act as though you care 4.Respect Employees as professionals 5.Never stifle personal growth Together the five steps will lead any Manager to a more productive and happy work place. 7 steps for good relationship • Any message – you tell directly not through xyz • When you do a good thing involve very close people make them also involve. • Make others happy with your words/deeds • Ask for opinion of others before you do something. Let them feel happy. • Don’t criticize others immediately. If it is wrong slowly make them realize. • Listen to people patiently. Give them importance. • Don’t oppose others’ views straight away. Try and consider. Employee involvement in quality and improvement Employee involvement is one approach to improving quality and productivity with co-operative relationships, open communication and group problem solving and decision making. Total Employee Involvement (TEI) • Total Employee Involvement brings groups act as social units in ‘work performance’ • Employee involvement foresee mental and emotional involvement • Employee involvement motivates people to contribute towards a goal • It is a two way social exchange among Employees rather than imposing ideas from above. Its great value is that it uses the creativity of all employees • It is a social process by which people become self involved • Involvement helps employees become responsible Employee-Citizens rather than non-responsible Machine like Performers Empowerment • Empowerment is the process of giving employees more power to exercise control over, and take responsibility for their work. It provides greater space for individuals to use their abilities by enabling and encouraging them to take decisions close to the point of impact. Empowerment • Empowerment is about engaging both the hearts and minds of people so that they can take the opportunities available to them for greater responsibility. Jobs are so structured that individuals can plan execute and evaluate a complete operation in the total process personally. Empowerment • Why do we encourage empowerment in the new organisational climate? The reason are many. Empowerment can speed up decision making processes and accelerate the response time to meet the changing needs of the customer, release creativity of employees, provide for greater job satisfaction, motivation and commitment give people more responsibility The behavioural change process three distinct strategies for changing behaviour • Empirical – rational change strategy A strategy for “change” that assumes people change their behaviour when they believe it is in their believe it is in their own self interest to do so. The behavioural change process three distinct strategies for changing behaviour • Normative-re educative change strategy A strategy that assumes people change their behaviours only after changing their attitudes and values The behavioural change process three distinct strategies for changing behaviour • Power-Coercive change strategy A strategy for change that makes use of political, economical or other forms of influence to force behavioural changes in other people Learning Process Adoption of • New Skills • Attitudes • Experiences What Is creativity thinking? • Creative thinking requires an attitude that allows you to search for ideas and manipulate your knowledge and experience. You use crazy, foolish and impractical ideas as stepping stones to practical new ideas. You break the rules occasionally, and explore ideas in unusual outside places. “Discovery consists of looking at the same thing as every one else and thinking something different.” Why be Creative? • Why challenge the rules? • Why run the risk of falling and looking foolish? Two good reasons • The first is CHANGE • A second reason for generating ideas is IT’S A LOT OF FUN Ten Commandments of Communication 1. Clarify ideas before communication 2. Examine the purpose of communication 3. Understand the physical and Human environment when communicating 4. In planning communication consult with others to obtain their support and facts 5. Consider contents and overtones of messages Ten Commandments of Communication 6. Communication-something valued by the receiver 7. Communication to be effective needs follow up 8. Short term and long term communication should be separate 9. Actions must be concurrent with communication 10. Be a good listener e-mail: balasandilyan@ yahoo.com Mobile: 98400 27810 THANK YOU Wishing You 12 Months of Happiness 52 Weeks of Fun 365 Days of Laughter 8760 Hours of Good Luck 525600 Minutes of Joy 31536000 Seconds of Success