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Appraisal Today 2004 National Conference 08/05/2004 Karl Dattar AppraisalTrac / Dattar Systems, Inc. http://www.appraisaltrac.com AppraisalTrac® Overview ● ● Introduced in 2000 for Lenders and volume-based Vendors User Roles for Loan Reps, Loan Processors, Appraisal Mgmt Groups, Appraisers (Fee & Staff) , Appraisal Companies, Reviewers, Investors (2004) ● Integration with LOS, AVMs, and Accounting Systems ● System of Record ● ● Dedicated implementation facilities to address regulations such as GLBA, Sarbanes Oxley, IS Audits & California SBs Provisioned at AT&T Enterprise Network and delivered on IBM WebSphere, UDB/DB2 for massive scalability & reliability AppraisalTrac® EXPRESS Overview ● ● ● ● Introduced in 2004 for Appraisers and Appraisal Shops User Roles for Clients, Office Staff/Administrators and Appraisers Deep integration with QuickBooks Accounting May only be licensed by Appraisers and Appraisal Shops (up to 300s order a month) Are you really more effective ● ● Measure of Effectiveness = Quantitative + Qualitative benefits Quantitative measurements – ● Impact on the bottom line Qualitative measurements – – – – Impact on office staff Impact on customer service Time for business development efforts Time for professional development Nirvana ● ● ● ● What if you could provide excellent service to your clients without any additional effort ? What if your clients could provide you with updates at the click of a button ? What if your clients could download the completed reports as often as was necessary without your assistance ? What if your appraisal process integrated seamlessly with your accounting system ? Considerations for reviewing web based management systems ● Is it truly secure – – ● Can your clients use other web browsers such as Netscape, Mozilla, Safari (Mac) – ● The golden lock in your browser should always be “ON” A login name and password do not suffice Your clients do not always have Internet Explorer Can you store your appraisal files on-line along with your appraisal orders – Helps your clients and staff when you need to locate and download files Considerations for reviewing web based management systems ● ● ● ● Can you upload your appraisal files as often as is necessary into the system ? Can your clients download their appraisal reports from the system as often as is necessary and without your intervention ? Can your clients, staff and appraisers use the system to exchange messages about the order ? Can the system receive emails from clients and attach those emails to the appraisal orders ? Summary ● ● ● Web based management systems can be the virtual assistant in many environments They are not the silver bullet for everyone Solutions are available at affordable entry points and you have a choice of providers