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Enterprise Mobile Strategy Building an Effective Enterprise Mobile Strategy for your Business Joel Oleson Director Enterprise Search Strategy BA Insight @joeloleson http://collabshow.com SharePoint Joel “Most Connected man in SharePoint” 2 • First Full Time SharePoint Administrator • Top SharePoint Influencer 2012-2014 • Popular Blogger: CollabShow.com & TravelingEpic.com • Global Epic Traveler – 130+ Countries Mobile Device Explosion! Enterprise Mobile Mobile SharePoint 2013 Responsive Web Design+ SharePoint CEO Satya Nadella called for a “mobile first, cloud first” approach 1.75 billion smartphones in 2014 4.55 billion users will use a smart phone in 2014 * Estimates Emarketer 82% of the world's online population engages in social networking 50% of enterprise customers are using the cloud SharePoint Device Explosion Mobile 6 CONFIDENTIAL 5/23/2 7 CONFIDENTIAL 5/23/2 8 CONFIDENTIAL 5/23/2 9 CONFIDENTIAL 5/23/2 10 Tefficient 2013 Global data usage by Country 11 5/23/2 Rise of the 4 Screen Household You Bet it’s Ubiquitous CONFIDENTIAL 5/23/2 12 Understanding the Enterprise and iPad CONFIDENTIAL 5/23/2 13 Mobile vs. Desktop Web Traffic Non PC 2014 Q1: Global 30%) 14 15 Windows Dominates… 16 Microsoft’s Vision CONFIDENTIAL 5/23/2017 18 Top Mobile Platforms (ComScore Consumers 13+) 19 The Second Bump of Productivity! 20 SharePoint Mobile Enterprise Mobile Device Management Reality Check… 92% of Companies reported they do NOT support Mobile Access to SharePoint! Aug 2012 Forrester Survey Forrester Aug 2013…. "SharePoint: Solid In The Enterprise, But Missing The Mobile Shift" BYOD… It exists whether you plan for it or not… • Sixty Seven percent of the people who use a smartphone for work – and 70 percent of those who use a tablet for work are choosing the device themselves – not necessarily thinking about whether their enterprise will support it What to do? • Embrace BYOD strategy holistically… comprehensively.. • BYOD security and device management are the foundations of an enterprise BYOD strategy • MDM – Mobile Device Management * • MAM – Mobile App Management • Cisco IT spends 25% less on mobility per user with BYOD while supporting 28% more users and 82% more devices with 33% higher user satisfaction. http://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/Borderless_Networks/Unified_Access/byodwp.html 27 5/23/2 CONFIDENTIAL Enterprise Mobile Return on Investment #1 Employee Responsiveness Faster Decision Making #2 Faster Issue Resolution #3 Increased Productivity #4 Higher Customer Sat! SharePoint SharePoint 2013 & Mobile Mobile • Mobile Browser, Mobile Apps SharePoint Mobile View Switch 31 SharePoint out-of-the-box Native SharePoint 2013 Mobile 32 Surface Windows Phone iOS (iPhone) iOS iPad Android Phone Android Tablet SharePoint Newsfeed App Office Mobile App OneDrive for Biz Office Web Apps @joeloleson Sep 2014 http://office.microsoft.com/mobile/ https://onedrive.live.com/about/en-us/download/ The Fine Print… Warning! • Search is not available in Microsoft’s mobile features for SharePoint • Office Mobile doesn’t provide Offline access features (OneDrive does, but it needs managed…) • OneDrive for Business which provides offline access doesn’t store files in an encrypted location by default • Most on premises mobile access requires WLAN access or punching a hole in the Firewall for auth. Demo Delve & SharePoint • Q: Any Android / Apple Apps in the pipeline for Delve? A: Yes to both, and not just a smaller view of Delve. It is responsive now to a degree, more responsiveness to be built in very soon, and then apps approach to follow. Ideally, we’d like to hit on a mobile browser each month and check the progress. • https://www.yammer.com/itpronetwork/#/notes/1493949?threadId=4 39895066 Your Best Mobile Experiences are on the Cloud… SharePoint on WP 8 40 yammer.com/SPYam 41 SharePoint Responsive Web Design + SharePoint Mobile There’s a better way… Responsive AND Adaptive • Responsive Web Design – Various Screen resolutions provides different content based on real estate • Adaptive – Different content for different devices. Gets richer as the browser or devices supports richer experience. Also referred to as Progressive Enhancement. Frameworks to know • ZURB Foundation is a free collection of tools for creating websites and web applications. It contains HTML and CSSbased design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions. • Bootstrap (built at twitter) • Sleek, intuitive, and powerful mobile first front-end framework for faster and easier web development. 44 5/23/2 Break Points and Building for Resolution… 45 JQuery Mobile 46 Design a single highly-branded web site or application once for all popular smartphone, tablet, and desktop platforms http://www.microsoft.com/fr-ca/default.aspx https://www.marshfieldclinic.org/ ResponsiveSharePoint.codeplex.com http://www.microsoft.com/ Before… Before Responsive Web Design CollabShow.com 5% mobile With Responsive Web Design Before… CollabShow.com + 20% mobile Key Takeaways and Considerations • SharePoint Native Mobile Browsing has improved for all mobile platforms • New SharePoint Mobile Apps can make accessing social + people + docu • Consider third party mobile apps to fill gaps like Offline Sync, Search, Sec Device App mgmt • Plan for Mobile Intranets: Seriously Consider Industry Best Practices of Re Design Let’s Connect! • @joeloleson • Facebook.com/joleson • Linkedin.com/in/joeloleson Questions! [email protected] Questions! [email protected]