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Phishing, Spoofing,
Spamming and Security
How To Protect Yourself
Dr. Harold L. “Bud” Cothern
Additional Credits: Educause/SonicWall, Hendra Harianto Tuty, Microsoft Corporation, some images from AntiPhishing Workgroup’s Phishing Archive,Carnegie Mellon CyLab
Recognize Phishing Scams and Fraudulent E-mails
• Phishing is a type of deception designed to steal
your valuable personal data, such as credit card
numbers, passwords, account data, or other
information.
• Con artists might send millions of fraudulent e-mail
messages that appear to come from Web sites you
trust, like your bank or credit card company, and
request that you provide personal information.
History of Phishing

Phreaking + Fishing = Phishing
Phreaking = making phone calls for free back in 70’s
Fishing = Use bait to lure the target

Phishing in 1995
Target: AOL users
Purpose: getting account passwords for free time
Threat level: low
Techniques: Similar names ( www.ao1.com for www.aol.com ), social
engineering
Phishing in 2001
Target: Ebayers and major banks
Purpose: getting credit card numbers, accounts
Threat level: medium
Techniques: Same in 1995, keylogger
 Phishing in 2007
Target: Paypal, banks, ebay
Purpose: bank accounts
Threat level: high
Techniques: browser vulnerabilities, link obfuscation

A bad day phishin’, beats a good day workin’
• 2,000,000 emails are sent
• 5% get to the end user – 100,000 (APWG)
• 5% click on the phishing link – 5,000 (APWG)
• 2% enter data into the phishing site –100 (Gartner)
• $1,200 from each person who enters data (FTC)
• Potential reward: $120,000
In 2005 David Levi made over $360,000 from 160
people using an eBay Phishing scam
Phishing: A Growing Problem
• Over 28,000 unique phishing attacks reported in Dec.
2006, about double the number from 2005
• Estimates suggest phishing affected 2 million US
citizens and cost businesses billions of dollars in
2005
• Additional losses due to consumer fears
What Does a Phishing Scam Look Like?
• As scam artists become more sophisticated, so
do their phishing e-mail messages and pop-up
windows.
• They often include official-looking logos from real
organizations and other identifying information
taken directly from legitimate Web sites.
Current Phishing Techniques
• Employ visual elements from target site
• DNS Tricks:
–www.ebay.com.kr
–[email protected]
–www.gooogle.com
–Unicode attacks
• JavaScript Attacks
–Spoofed SSL lock
• Certificates
–Phishers can acquire certificates for domains
they own
–Certificate authorities make mistakes
The following is an example of what a phishing scam e-mail message might look like:
QuickTime™ and a
TIFF (Uncompressed) decompressor
are needed to see this picture.
Example of a phishing email message, including a
deceptive URL address
linking to a scam Web site.
To make these phishing email messages look even
more legitimate, the scam
artists may place a link in
them that appears to go to
the legitimate Web site (1),
but it actually takes you to a
phony scam site (2) or
possibly a pop-up window
that looks exactly like the
official site.These copycat
sites are also called
"spoofed" Web sites. Once
you're at one of these
spoofed sites, you might
unwittingly send personal
information to the con artists.
Spear-Phishing: Improved Target Selection
• Socially aware attacks
 Mine social relationships from public data
 Phishing email appears to arrive from someone known to the victim
 Use spoofed identity of trusted organization to gain trust
 Urge victims to update or validate their account
 Threaten to terminate the account if the victims not reply
 Use gift or bonus as a bait
 Security promises
• Context-aware attacks
“Your bid on eBay has won!”
“The books on your Amazon wish list are on sale!”
Another Example:
But wait…
WHOIS 210.104.211.21:
Location: Korea, Republic Of
Even bigger problem:
I don’t have an account with US Bank!
Images from Anti-Phishing Working Group’s Phishing Archive
How To Tell If An E-mail Message is Fraudulent
Here are a few phrases to look for if you think an e-mail message is a
phishing scam.
• "Verify your account." Businesses should not ask you to send
passwords, login names, Social Security numbers, or other personal
information through e-mail. If you receive an e-mail from anyone asking
you to update your credit card information, do not respond: this is a
phishing scam.
• "If you don't respond within 48 hours, your account will be
closed." These messages convey a sense of urgency so that you'll
respond immediately without thinking. Phishing e-mail might even claim
that your response is required because your account might have been
compromised.
How To Tell If An E-mail Message is Fraudulent (cont’d)
• "Dear Valued Customer." Phishing e-mail messages are
usually sent out in bulk and often do not contain your first or
last name.
• "Click the link below to gain access to your
account." HTML-formatted messages can contain links or
forms that you can fill out just as you'd fill out a form on a Web
site. The links that you are urged to click may contain all or
part of a real company's name and are usually "masked,"
meaning that the link you see does not take you to that address
but somewhere different, usually a phony Web site.
• Notice in the following example that resting the mouse pointer
on the link reveals the real Web address, as shown in the box
with the yellow background. The string of cryptic numbers looks
nothing like the company's Web address, which is a suspicious
sign.
QuickTime™ and a
TIFF (Uncompressed) decompressor
are needed to see this picture.
Example of masked
URL address
How To Tell If An E-mail Message is Fraudulent (cont’d)
Con artists also use Uniform Resource Locators (URLs)
that resemble the name of a well-known company but are
slightly altered by adding, omitting, or transposing letters.
For example, the URL "www.microsoft.com" could appear
instead as:
www.micosoft.com
www.mircosoft.com
www.verify-microsoft.com
• Never respond to an email asking for personal information
• Always check the site to see if it is secure. Call the phone
number if necessary
• Never click on the link on the email. Retype the address in a
new window
• Keep your browser updated
• Keep antivirus definitions updated
• Use a firewall
P.S: Always shred your home documents before discarding them.
Install the Microsoft Phishing Filter Using
Internet Explorer 7 or Windows Live Toolbar
Phishing Filter
(http://www.microsoft.com/athome/security/online/phishing
_filter.mspx) helps protect you from Web fraud and the risks of
personal data theft by warning or blocking you from reported
phishing Web sites.
• Install up-to-date antivirus and antispyware software.
Some phishing e-mail contains malicious or unwanted software
(like keyloggers) that can track your activities or simply slow
your computer.
• Numerous antivirus programs exist as well as comprehensive
computer maintenance services like Norton Utilities. To help
prevent spyware or other unwanted software, download
Windows Defender.
Thank You
For Your