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Better information, better health Working with nurses, midwives and health visitors to create a better, modern, efficient NHS “ Technology will never replace the art of nursing, that vital human touch, but new systems will help us deliver better patient care and safety “ Susan Osborne CBE Joint National Clinical Lead for Nurses NHS Connecting for Health NHS vision for the future • More choice and control for patients • Health service “designed around the patient” • Secure access to up-to-date, accurate health and care information, whenever and wherever it is needed • Accurate information for clinical audit and research that will improve service delivery New IT will help deliver the vision • NHS Care Records Service • Choose and Book • Electronic Transmission of Prescriptions • N3 network for the NHS • National email and directory service • Picture Archiving and Communications Systems • IT supporting GPs “ The new technology is vital in supporting nurses as the profession develops and care is given in new settings National Clinical Lead for Nursing Director of Primary Care & Modernisation, Thurrock PCT, Essex “ Barbara Stuttle CBE Benefits for you Secure, easy, access to information about your patients Information whenever you need it - 24 hours a day, 7 days a week Benefits for you Less administration Less chasing information Less repetitive form filling More time to focus on patient care Benefits for you Better communications between all members of the care team Smoother handovers of care Better communications between primary and secondary care Benefits for you Fewer errors due to illegible handwriting Information only needs to be keyed in once Benefits for you Increased safety in prescribing and dispensing Warnings about possible drug reactions Benefits for you Immediate access to key information in an emergency Information available on the move and in the community Benefits for you Better communications – better follow up care Easy, secure access to hospital discharge notes and patient information for nurses in the community Benefits for you Online decision support tools Easier access to best care pathways Faster access to specialist opinions and diagnosis Patients benefit too • Easier, secure access to their own health and care information • Faster, safer diagnosis and treatment • Faster, easier, more convenient way to make hospital appointments • Safer way to obtain medication Working with you • Service Implementation team – working to help your organisation exploit the potential of new technology • Clinical leads – leading engagement with nurses and all the professions • National training materials, tools and techniques • National Knowledge Service providing the best current medical knowledge which can be combined with patients’ needs and preferences Involving you “ “ We’re making sure you are involved at every stage in designing the new computer systems and developing new working practices Susan Osborne and Barbara Stuttle Joint National Clinical Leads for Nurses NHS Connecting for Health