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Constructing Excellence Mark Pitcher The need to improve - Under-achieving - 15% GDP - 1.6 million people - Profitability - Client dissatisfaction - Training - R&D The reports 1994 Sir Michael Latham – Constructing the team. 1998 Sir John Egan – Rethinking Construction. - Committed Leadership - Customer focus - Integrate the process around the product. - Quality driven agenda - Commitment to people Fragmentation 198,000 construction companies Most employing fewer than 8 people. Improvement form the bottom up Constructing Excellence Clubs So what about waste? 15% of construction materials are wasted. The toothbrush!!