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Constructing Excellence
Mark Pitcher
The need to improve
- Under-achieving
- 15% GDP
- 1.6 million people
- Profitability
- Client dissatisfaction
- Training
- R&D
The reports
1994 Sir Michael Latham – Constructing the team.
1998 Sir John Egan – Rethinking Construction.
- Committed Leadership
- Customer focus
- Integrate the process around the
product.
- Quality driven agenda
- Commitment to people
Fragmentation
198,000 construction companies
Most employing fewer than 8 people.
Improvement form the bottom up
Constructing Excellence Clubs
So what about waste?
15% of construction materials are
wasted.
The toothbrush!!
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