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FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL ™ Emerging Risk Update October 2009 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Emerging Risk Update – Summary Introduction: The Risk Integration Strategy Council recently launched a Monthly Emerging Risk Survey. We are pleased to present the results of this survey in the fourth edition of the Emerging Risk Update. This initiative is an effort to leverage the power of our network to create a “risk sensing engine” capable of identifying risks emerging over the horizon. The Top 10 Risks for October 2009: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Continued Recessionary Pressure Cost Reduction Pressures Talent Risks Compliance Increased Competitive Pressure Third Party Solvency Strategic Change Management Lack of Investment in Product Innovation Political Trends Commodity Prices Request for Ongoing Participation: Please click here to participate in the November Emerging Risk Survey. This survey will take less than 3 minutes to complete. Survey Methodology and Overview of Presentation: In our survey, executives were asked to identify the top five risks and also provide an estimate of probability, impact and velocity for each of these risks. In the following pages, you will find a summary of the top ten risks within the content of likelihood (likelihood is defined as the combination of how frequently executives marked these risks as their top five risks and the probability score for these risks). You will also find details of the top ten risks including risk description, indicators and mitigation strategies adopted by members. © 2009 The Corporate Executive Board Company. All Rights Reserved. 1 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Top Ten Emerging Risks – Likelihood, Impact & Velocity Continued Recessionary Pressure High Increased Competitive Pressure Likelihood Cost Reduction Pressures RISK VELOCITY Very Rapid Impact of the risk would be evident in a month Rapid Talent Risks Impact of the risk would be evident in a quarter Compliance Commodity Prices Third Party Solvency Slow Political Trends Impact of the risk would be evident in a year Strategic Change Management Lack of investment in Product Innovation Impact n=16 Low High Methodology The top 10 risks were identified based on how frequently executives marked these risks in their list of 5 top risks © 2009 The Corporate Executive Board Company. All Rights Reserved. 2 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Top Five Emerging Risks By Likelihood, Impact and Velocity TOP 5 RISKS BY LIKELIHOOD TOP 5 RISKS BY IMPACT TOP 5 RISKS BY VELOCITY Increased Competitive Pressure Political Trends Increased Competitive Pressure Continued Recessionary Pressure Increased Competitive Pressure Continued Recessionary Pressure Cost Reduction Pressures Talent Risks Talent Risks Political Trends Commodity Prices Continued Recessionary Pressure Cost Reduction Pressures Cost Reduction Pressures Commodity Prices Methodology The top five risks by likelihood, impact and velocity were identified from the list of top 10 risks by frequency. © 2009 The Corporate Executive Board Company. All Rights Reserved. 3 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks Overview A survey of 44 professional forecasters released by the National Association for Business Economics, also known as the NABE, found that 80% of the respondents believed the economy was growing again after four straight quarters of declines.* However, continued recessionary pressure, cost reduction pressure and increased competitive pressure continue to be the top risks that organizations face. Last month witnessed two new risks making it to the Executives’ top ten risks: compliance and third party solvency. 1. Continued Recessionary Pressure 2. Risk Description Risk Description A vast majority of economists believe that the recession has ended, but that the economic recovery is likely to be weaker than typically experienced following steep declines. While the economy is believed to have rebounded in the third quarter, analysts believe that unemployment will remain high well into 2010, restraining consumption. However, there is increasing concern that when government financial aid stops, the economy might weaken and face a double dip recession. With the economy showing signs of recovery, companies are optimistic about achieving higher revenue goals in the coming year. However, with uncertainty still looming in the market, a significant portion of the increase in profits may have to achieved through cost reduction. Even as the economy begins to recover, companies may face continued pressure to reduce costs and improve resource utilization. Effective cost management will enable companies to compete in a tough pricing environment. Common Indicators Used by Members Common Indicators Used by Members • S&P 500 index movement • Country specific economic & financial indicators : GDP • Unemployment forecast • Client’s financial performance • Sales growth forecasts/ reported customer expansion or contractions • • • • • Cost Reduction Pressures • Financial results – own • Bad debt/delinquencies/loan losses/ Write-offs • Earnings forecast • Housing market indices • Consumer spending & creditworthiness • Commodity prices Noted Mitigation Efforts Reduce market exposures • Improve collections Enter new markets • Reduce inventory / Match Re-evaluate staffing production to sales Differentiate product/service • Segment customers appropriately Improve underwriting • Position brand effectively standards • Manage costs effectively © 2009 The Corporate Executive Board Company. All Rights Reserved. • • • • • • Operating/profit margins Cash flow Budgeting and planning trends Revenue and Margin growth Budget projections Expense trend line • Competitor benchmarking • Client demands - requests for concessions and rejection of bids • Slowing Top line • Consumer pricing • Analysts reports • • • • • • Noted Mitigation Efforts Plan for longer periods • Evaluate impact of cost-cutting on Centralize cost-cutting to maximize gains strategic objectives & future growth Cascade cost-cutting objectives • Lock in business for longer periods Monitor disaggregated results at reduced prices Use shared services • Reduce COGS in addition to SG&A Benchmark cost-savings • Assess forward order book *Source : www.reuters.com 4 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 3. Talent Risks 4. Compliance Risk Description Risk Description Even with economic conditions showing signs of recovery, the employment situation remains quite weak. Although the contraction in payroll employment has lessened since earlier in the year, monthly losses in private-sector jobs still averaged more than 200,000 per month last quarter in the US. And, while the unemployment rate has not been rising as rapidly since midyear as it did over the preceding year, it could well reach 10 percent by early 2010. The uncertain conditions and demands have forced compliance and ethics functions to make difficult resource trade-offs, rationalize cost savings and abandon long standing assumptions about risk management. In the US alone, organizations already lose an estimated 7% of their annual revenue to fraud. That number seems to be compounded by heightened government vigilance. We should witness more intense scrutiny and regulation of business practices in the near future, as this period of deep corporate distrust requires unprecedented compliance responsiveness with limited resources. Common Indicators Used by Members Common Indicators Used by Members • Turnover/ headcount fluctuations • Compensation • Absenteeism • Loss of work ethic • Industry salary survey • Productivity levels • Number of complaints • Employees exhibiting discretionary efforts • Ability to attract talent in difficult times Noted Mitigation Efforts • Conduct targeted training programs • Focus on succession planning • Conduct ongoing, systematic sensing and management of departure likelihood • Provide challenging/engaging work • Promote line-led retention management • Target tracking and retention efforts on key/high risk employees • Provide competitive remuneration • Look for new sources of quality candidates © 2009 The Corporate Executive Board Company. All Rights Reserved. • • • • • • Legislative development Lobbing efforts Industry reports Congressional Action Number of complaints Quarterly audit status meetings • Political trends towards more regulation • External scrutiny of operations • Regulatory Action • Operating Expenses & Fines/Fees • Increasing external scrutiny Noted Mitigation Efforts • Monitor regulatory changes • Take action as needed • Develop Compliance management frameworks • Install strong project management capabilities to deliver on new requirements • Maintain constant dialogue with auditors • Develop personnel and resources to ensure proper understanding of requirements • Examine business processes for any gaps • Develop new processes to fill any gaps 5 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 5. Increased Competitive Pressure 6. Risk Description Risk Description The economic recession has altered consumer behavior, preferences and spending patterns. While the economic recovery is good news, now is not the time for complacency. Pricing power is limited and demand growth will be moderate. Competition will remain fierce and a firm eye must remain on controlling expense growth. Given this tough environment, businesses must constantly strive to improve efficiency and profitability. They need to be vigilant in sensing changing customer needs, monitoring competitors’ strategies and modifying their strategy accordingly. Companies that don’t do so will stand to lose competitive advantage. In 2009, bankruptcies were expected to rise by over 50%, leaving organizations at higher risk for potential instances of supplier insolvency. In response to rising instances of critical supply failure, many organizations were looking for ways to avert supplier solvency, continuity, and reputation failures before they happen. As the world economy pulls out of the recession, solvency of major suppliers will be the biggest risk. It is easy not to contract with insolvent vendors but what is worse is the ones on the edge that are hiding. Common Indicators Used by Members • Competitive research • Competitors moving into new markets • Market share • Price trends • Market feedback • Customer base and revenue growth • Patent life • Supply and demand trends • Market analysis & technical reviews Noted Mitigation Efforts • • • • • • Third Party Solvency Reduce expenses Innovate on products Differentiate brand Acquire clients Explore M&A opportunities Increase product and service awareness • • • • • • Focus on customer Prioritize customer service Improve value proposition Focus on key competencies Expand product suit Support creative ideas © 2009 The Corporate Executive Board Company. All Rights Reserved. Common Indicators Used by Members • • • • • • Number of defaults Solvency of key suppliers Increased ageing Unusual billing requests Analyst reports/market intelligence Banking trends • • • • • Timing of payments Industry feedback Credit quality of customers Delay in delivery Changes to contracting terms Noted Mitigation Efforts • Test Continuity plans • Set collection activity early in the cycle • Leverage IT to plug critical supply chain information gaps • Select reliable suppliers • Focus on collection from debtors • Conduct due diligence of partners’ financial health based on clear financial and market metrics 6 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 7. • • • • • Strategic Change Management 8. Lack of Investment in Product Innovation Risk Description Risk Description The recession saw many organizations undergoing changes by way of mergers, divestitures, portfolio rationalization and other strategic developments to ensure survival. These changes coupled with internal reorganizations are fundamentally altering the risk and control environment. Companies that undergo such business transformations need to effectively plan for various scenarios, determine the impact of these changes on existing processes and monitor risk information related to strategic plans in order to succeed, both in recession and slow recovery following it. The slowdown has reduced availability of capital and led to budget cuts. In such scenarios, companies need to reprioritize their investments to ensure business continuity and generate highest returns. As a result, product innovation has taken a backseat. In such uncertain times, it is imperative for companies to sense customers’ changing behavior and requirements and invest in product innovations to respond accordingly. With the recession showing signs of recovery, the focus should move from nearterm pressures to longer term strategic projects. The project portfolios should also display a healthy mix of incremental vs. real innovation. Common Indicators Used by Members Common Indicators Used by Members Performance measures • Compliance surveys Market share • CAPEX Profitability • Medium range budget Market trends • Industry-wide changes Ability of Executive • IFRS Updates Management to implement • Internal planning trends change Noted Mitigation Efforts • Review change management process • Communicate change honestly and consistently • Assess employee reaction and morale • Hire from outside to bring in new perspective when appropriate • Utilize consultants to review strategy • Train managers on change management • Assign responsibility to create accountability • Ensure proactive communications with leaders © 2009 The Corporate Executive Board Company. All Rights Reserved. • RD&E* spending as a percentage of sales • Number of patents applied for • Budget forecasts • RD&E employee headcount • Time to market • RD&E budget allocation Noted Mitigation Efforts • Improve cash management • Set up incubation cell for ideas • Improve communication with internal and external stakeholders • Invest in co-creation • Identify incremental versus breakthrough projects • Reflect on probability of success for evaluation • Monitor the pulse of the customer 6 FINANCE AND STRATEGY PRACTICE RISK INTEGRATION STRATEGY COUNCIL Overview of Top 10 Emerging Risks 9. Political Trends Commodity Prices Risk Description Risk Description In periods of economic uncertainty there’s a greater likelihood of political and economic discontent, which amplifies political risks. With growing political instability and the expanding political risk universe, it is important for organizations to perform thorough country-risk assessments while expanding their operations and protecting their existing global operations. For fast recovery, there is a need to better understand the political impediments to the adoption of correct policies. Commodity price volatility has been increasing significantly in recent years, and this trend was further accentuated during the global economic recession. Fluctuations in commodity prices has disrupted companies’ forecasts and organizations are increasingly turning towards financial hedging strategies to manage this volatility. An increase in the need for commodity hedging has lead many companies to adopt hedges that don’t qualify for hedge accounting. However, as prospects improve with recession showing signs of recovery, commodity prices have staged a comeback from lows reached earlier this year, and world trade is beginning to pick up. Common Indicators Used by Members • • • • • • 10. • Protectionism measures by U.S./Western counterparts • Government changes • Country-risk ratings • Climate legislation • EPA requirements News/New laws enacted Inflation Trade barriers Lobbyist updates Regulatory Actions Congressional Actions Noted Mitigation Efforts • Monitor changing landscape • Install Planning teams • Stay informed and involved with key stakeholders • Communicate proactively with stakeholders • Review internal organization structure and placement of operations • Modify business strategy on an as needed basis • Review country-risk reports • Monitor and make corrective actions as needed © 2009 The Corporate Executive Board Company. All Rights Reserved. Common Indicators Used by Members • Commodity price index • Reducing margins • Oil prices and market fibre prices • Futures • • • • • Spot and future rate movements Price quotes Energy complex LME trends Economic indicators Noted Mitigation Efforts • Hedge through forward contracts, futures contracts, options and alternate hedges (Delta, Collar) • Buy substitute inputs • Trade finance solutions • New Credit facilities • Buy and holding more inventory • Enter into fixed price contracts with suppliers • Evaluate pricing and discounts to maintain margins 7