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BayTech ® The Power to Control Management Tools for Remote Locations and Data Centers Session Objectives • Identify Concerns and Objectives of Customers • Explain Remote Management • Identify Solutions Efficient IT Management Practices Identify Concerns of Customers . . . • “Lights-Out” Initiatives Successful implementation of “lights-out facilities” requires the ability to perform tasks typically performed by on-site staff. Remote management tools allow a company to perform tasks remotely. • Managing Remotely and not “Rolling a Truck” The average “Truck Roll” costs $250 - $375. When remote management is in place, over 92% of problems are isolated and fixed within minutes – not hours or days. • Reduction of IT Staff in the Data Center Corporations are being forced through government and corporate initiatives to get the human error factor away from critical facilities. In order to maintain system integrity, remote management has to be put in place. • Layoff Stories are Old News Remote management can greatly enhance a corporation’s ability to monitor and to manage systems with reduced staff. Identify Objectives of Customers . . . • Achievement of Higher ROI’s Remote service capabilities diminish the time factors associated with wait, travel, diagnosis and repair due to system failure or human error. • Convenience of Remote Communications By managing power, data and the environment remotely, you reduce the likelihood of “rolling a truck.” • Realization of a Sustainable Competitive Advantage Diverse enterprises continually strive towards the best industry standards, including: IT integration, successful business continuity programs, “Five Nine” infrastructure systems and compliance with corporate and governmental regulations. Remote Management for IT Infrastructure • Three critical areas for successful implementation – Managed Power for IT Equipment • On, Off and Reboot – Monitoring of Power and Physical Environment • Amps, Watts, Temp and Humidity – Communication with IT Equipment • Console and KVM Managed Power for IT Equipment • Practices used in the past include: – Costly deployment of service personnel to reboot locked data and communication systems. – Inefficient use of metering devices to test loads on a scheduled time frame. Managed Power for IT Equipment (On, Off, Reboot) • Product solutions in use today include: – Remote Power Control and Metering – Power Metering and Environmental Sensors • The essentials of managed power can range from simple monitoring to the wider range of control and detailed reporting. Managed Power for IT Equipment (On, Off, Reboot) • Reboot Unresponsive Equipment – The ability to control power to the receptacle level allows staff to remotely reboot locked equipment and turn off unused receptacles. • Turn Off Unused Receptacles – Inadvertent tripping of breakers can be eliminated by leaving unused receptacles in the off position. • Make Informed Decisions – (Screen Shot of GPM Software) Circuits can be easily audited for capacity prior to turning on receptacles. Additionally, part of this process is to document what is assigned to this receptacle. Monitoring of Power & Physical Environment (Amps, Watts, Temp, Humidity) • Environmental monitoring is key to maintaining the life expectancy of IT equipment. • “An 18 degrees increase in temperature over 70 degrees can drop life expectancy as much as 50%.” RES Remote Environmental Sensor Products RPS-DE Power Metering and Environmental Sensor Ability Monitoring of Power & Physical Environment (Amps, Watts, Temp, Humidity) • Monitoring the Power Environment – – Managed Power provides continuous monitoring and reporting of current, voltage and power in watts and VA. High and low thresholds can be set for immediate notification via SNMP and E-mail. Watts can be directly converted to BTU for planning of the cooling infrastructure. • Monitoring the Physical Environment – High temperature reduces the life expectancy of IT equipment. Building automation typically reads the situation outside the cabinet. These solutions provide information regarding conditions inside the cabinet. (Screen Shot of GPM Software) Communication with IT Equipment • Communication with IT equipment is integral for successful implementation of “lights-out”. IT staff must be able to remotely troubleshoot communication and data systems. Communication with IT Equipment (Console and KVM) • • • • • Console Access via IP Console Access via embedded modem Per port username and password Secure Shell or Telnet connections Multi and Single User Solution – With remote management in place IT staff can: • Connect to a server or router • Determine it is locked • Reboot it • Watch it come alive from thousands of miles away. • BayTech does not manufacture KVM. However, we partner with several KVM companies to bring together a united solution. Remote Management Provides . . . Continuous Return on Investment • Unresponsive equipment is rebooted remotely. • Response time to network and server problems is instantaneous. • Equipment is monitored and controlled from anywhere and at anytime. • Environmental problems are isolated sooner. • Monitoring of power is proactive and continuous. Managed Power Identifying the Opportunity, Building the Solution Building the Managed Power Solution • Identify the Functions Required • Establish the Voltage and Current Requirements • Select the Mounting Method(s) • Determine the Method of Connectivity • Select the Features and Management Method Identify the Functions Required Product Features Power Distribution Current/ Voltage/ Power Metering PDU Power Distribution Unit u RPS Remote Power Sensor u u RPC Remote Power Control u u Receptacle On/Off Reboot u Control Receptacles and Monitor Power • RPC (Remote Power Control) – Control individual receptacles – Turn and leave off unused receptacles Status LED’s Network Interface RS-232 Interface – Monitor Power (Amps, Voltage, Watts) – Power Distribution 8 NEMA 5-15R receptacles 15 or 20 Amp Input Control Receptacles and Monitor Power • RPS (Remote Power Sensor) – Monitor Power (Amps, Voltage, Watts) – Power Distribution Power Distribution • PDU (Power Distribution Unit) – Rack mount – Vertical (Zero-U) Establish the Voltage and Current Requirements Voltage and Current Single Phase 10 Amp Single Phase 15 Amp Single Phase 20 Amp Single Phase 30 Amp Three Phase 20 Amp Three Phase 30 Amp 100120VAC NA 15001800 Max Watts 20002400 Max Watts 30003600 Max Watts 5760 Max Watts 7620 Max Watts 208-250 VAC 20802500 Max Watts NA 41605000 Max Watts 62407500 Max Watts 5760 Max Watts 7620 Max Watts • Most customers have already established these standards. As seen in the table above, higher voltage offers more power capacity per circuit. Establish the Voltage and Current Requirements • Determine the Input and Output Cords and Receptacles – Input power cords can be either locking or non-locking. – RPC’s and RPS’s ship with a standard 7’ power cord; required customized lengths may be requested also. – Output power receptacles are either the NEMA or IEC style. • Power cord and receptacle type are typically the most problematic aspects of the product selection stage. Establish the Voltage and Current Requirements • Determine the density of the build. – Low Density: 4 - 8 devices – Medium Density: 9 - 16 devices – High Density: 16+ devices • Consider the number of power cords incorporated into each device. With today’s N+1 standard most equipment is dual corded. Establish the Voltage and Current Requirements Rack Mount Solutions Low density Low Density Medium Density High Density Establish the Voltage and Current Requirements Zero-U Applications 12 Single Corded Devices 20 Single Corded Devices 12 Dual Corded Devices 20 Dual Corded Devices Establish the Voltage and Current Requirements Redundancy for Single Corded Devices 8 Single Corded Devices 16 Single Corded Devices 18 Single Corded Devices Select the Mounting Method(s) Vertical Zero-U Mounting Horizontal 1- 2-U Mounting • When choosing mounting options, several aspects should be considered. Establish the Voltage and Current Requirements • Vertical Mounting Considerations Inside Enclosures – Is there enough depth and width in the enclosure? (4”- 6” clearance from the back of the mounting rails is recommended) – What are the height restrictions for the enclosure? – Are there horizontal guide rails in the way? – Will there be enough room for power cord management? • Retrofitting existing enclosures can be quite challenging. The majority of older enclosures were shallow rather than wide. Establish the Voltage and Current Requirements • Horizontal Mounting Considerations – Is “U-Space” available? – How will power cords be managed? – Based on the number of receptacles required, how many “U’s” will be used? – Taking power cord and data cable management into consideration, where will the units be mounted? • U-Space is “real-estate” to data center managers. Careful consideration should be given to vertical mounting options. Determine the Method of Connectivity • There are 4 primary methods of connectivity for the RPC’s and RPS’s. The size and scope of the solution should dictate which method is used. Monitoring and Control Local RS232 Access IP Number Network Ports Per Strip RPC’s with Ethernet Port u u 1 RES Product connected to the RS232 port of the RPS/RPC u u 1 for every two strips F-Series Multi-Session RS-232 Controller u u u 1 for every 32 strips DS-Series Single-Session RS232 Controllers u u u 1 for every 32 strips Dial-up • There are considerable cost considerations in this phase of the selection process. Determine the Method of Connectivity • The more Ethernet connections - the higher the cost. • Consider using the DS / F- Series controllers when the solution contains more than 6 RPC’s or RPS’s. • Remote locations with less then 6 strips should consider. – RPC’s with Ethernet Ports – Connecting RPC’s or RPS’s to the RES (EMW) controllers • An Ethernet port on a network switch typically cost $150 - $200. RPC’s with Ethernet ports cost more. When the two are combined, the application cost can rise an average of 28%. Determine the Method of Connectivity • RPC’s with Ethernet connections can directly connect to network ports on switches and hubs. • This method is best suited for smaller “stand alone” solutions. Determine the Method of Connectivity • RPC’s and RPS’s with RS-232 ports can be connected to the RES products. • This method is best suited for smaller “stand alone” solutions. Determine the Method of Connectivity • RPC’s and RPS’s can be connected to the RS-232 Ports of the DS-Series or F-Series products. • This method is best suited for larger enterprise solutions. Determine the Method of Connectivity • The RPC’s or RPS’s are connected via RS-232 from the RPC to the DS / F- Series. Ethernet Connection Dial-up Connection TCP/IP SNMP – or Telnet RS-232 connections Select the Management Method Features Telnet SSH WEBS SL SNMP RES with RPC’s and RPS’s u u DS-Series with RPC’s and RPS’s u u F-Series with RPC’s and RPS’s u u Global Power Management (GPM) u u NT Domain & Active Directory Security Outlet Groups Historical Logging of Events and Alarms u u u u Graphing of Power Email Alarm Notification u u u u Select the Management Method • WEB interface • Optional External Sensor Support • SNMP Support • E-mail Alarm Notification • On-Board Graphing • Supports up to 4 RPC’s or RPS’s Select the Management Method • • • • • Telnet Secure SSH WEB with secure SSL SNMP Dial-up with internal or external modem • Single Session Support DS- Series • Multi Session Support F- Series • Capacity level of 32 strips per DS or F- Series Select the Management Method • Screen shot of the F62 Web Interface Select the Management Method • Global Power Management (GPM) provides an Enterprise Level Approach to Managed Power in the Data Center. – Discovers BayTech devices on existing subnet – Builds Logical and Functional Views of RPC’s in Remote Locations – Supports Equipment with Single or Redundant Power – Provides easy “Click Through” control of RPC’s anywhere – Displays Alerts for All or Individual RPC’s – Notification of Alert via E-mail – Graphically Displays Power Environment per RPC Select the Management Method • Discover controllers on the same subnet, or enter in the IP address of remote controllers. Select the Management Method • Build Logical and Functional Views of RPC’s in Remote Locations. Select the Management Method • View power readings as a group or individual circuit. Select the Management Method • View power trends over time. Building the Managed Power Solution • Identify the Functions Required • Establish the Voltage and Current Requirements • Select the Mounting Method(s) • Determine the Method of Connectivity • Select the Features and Management Method Remote Console Management Communicating with Equipment Console Management • BayTech provides . . . – A way to remotely manage serial devices through modem or Ethernet. – The ability to upgrade equipment and troubleshoot hardware from anywhere. – Used as a switch for BayTech’s RPC products, the console servers eliminate the need for IP resources for each RPC. Console Management Features DS-Series F-Series TELNET u u SSH u u SNMP u u WEB/SSL u u Expandable u u Per Port Security u u Multi-Session u • The only difference between the DS and F- Series is multi-session support and cost. Console Management # Ports DS-Series with DS62 F-Series with F62 4 $ 152.00 $ 219.50 8 $ 88.38 $ 138.38 12 $ 70.50 $ 117.17 16 $ 59.06 $ 102.19 20 $ 52.20 $ 93.20 24 $ 51.79 $ 90.58 28 $ 47.93 $ 85.82 32 $ 45.03 $ 82.25 • The cost per port lowers as the port density rises. This is typical with an expandable system. Environmental Monitoring Understand the Physical Environment Environmental Monitoring Features RPC/RPS with ENV Ports RES – Series (EMW) GPM Software with DS/F-Series Stand Alone Operation u Web HTTP Support u u Historical Graphing u u Email Alarm Notification u u Secure Authentication u u SNMP Support With DS/F Series u u RPC Support u u u Environmental Monitoring • RES Series Environmental Monitoring • Simplicity by Design – Easy to install - navigate - sell – No software, no downloads, no hassles – No support calls for setups • Quick and Easy Setup – Device has 100% of software built-in – Uncluttered and intuitive navigation – “Plug and Play” sensors • Flexibility and Versatility – – – – – – “Mix and Match” sensors and RPC’s E-mail notifications SNMP polling “On-board” graphing Compliant with all operating systems Zero-U rack mountable Environmental Monitoring • RPC/RPS Environmental – Sensor ports integrated with power management solution – SNMP management support with DS and F- Series products – Integration with GPM for graphing • BayTech’s integrated approach to managing the power and physical environment eliminates the need to have two different products. BayTech = 27 Years of Quality Manufacturing • Bay Technical Associates was founded in 1976. • BayTech has been developing Data Communication products from the beginning and continues to provide its customers with the equipment necessary to manage a successful network. Sampling of BayTech’s Customers • Telecommunications/ Internet Motorola Sprint AT&T MCI GEACCESS C&W(Exodus) Verio Yahoo Google Quest • Federal U.S. Department of Energy U.S. Department of Defense NOAA NASA USAF, USN, & USMC NOA • Corporate Retail/ Manufacturing Walmart Kmart Target Best Buy Cisco Adtran Aventis RamBus • Financial/Banking Hibernia Wells Fargo Cargill Bank of America Edward D. Jones GMAC CSFB Louis Dreyfus • Medical Children’s Hospital Philadelphia Mt. Sinai Quest Diagnostics • Pharmaceuticals Johnson and Johnson Pfizer Glaxo Amgen Contact Information • Alex North – Director, Business Development • Amanda Ladner – Customer Service Bay Technical Associates 200 North 2nd Street Bay St. Louis, MS 39520 PH: 800-523-2702 Fax: 228-467-4551 International: 228-467-8231 WEB: http://www.baytech.net