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Business Application Packages (10) Last Time: Databases part 2 » The Relational Model » Practical: – Forms and Reports – Using Microsoft Access as a relational database Week 9 Self Study: Mail-Merge This week: » More uses of Databases » Mail Merge » Practical – putting Word and your database together Business Application Packages: Week 10 1 Business Value of Computing Business is driven by people The computer rarely creates anything new » » » » It can allow you to re-use work already done Help you manage and store work for reference and reuse Present information clearly Simplify decision-taking by providing data and calculation Repetitive tasks can be automated » Handling Orders » Creating bills » Spotting trends And information made more timely » e.g. Web site showing stock position from database Business Application Packages: Week 10 2 Integrating Packages For one-off tasks, like writing a letter, a single package is sufficient For decision-support, you often need to combine: » data, » computation, and » display The data may be in a spread-sheet or database Spreadsheets are good for calculation and generating graphics Word-processors are good for laying out reports Presentation graphics are better in front of an audience Business Application Packages: Week 10 3 Mail Merge A common process that you can automate » For example, sending a form-letter to all your customers » Integrates word-processing with data retrieval Works by creating a “Master document” » Contains all the words and layout common to all letters » and “place holder” fields to plug in variable data Microsoft Word will take data from various sources » Other Word documents can be rather tricky as source » Usual source is a table (database or spreadsheet) » We’ll use a database to extend our experience of Access Business Application Packages: Week 10 4 Master Document Word provides extensive help for building this Best if you already have the source of variable data Use Tools/Mail Merge to select the data source » Often this will be a Query combining multiple tables, like the “people attending seminars” one last week » That way you can pick fields from it » Word validates these as you go Write the document, using “Insert Field” where you need to plug in external data » It’s best to use the Word toolbar to save pulling down the menu and typing in MergeField names » Word XP makes it easy to preview the merged result Business Application Packages: Week 10 5 Mail-Merge/Database Practical Using linked tables in Knight’s example Problem: organizing seminars for conference delegates » Delegates’ details are held in a table » Seminar details are held in another table » Each delegate can attend one seminar (but we hope each seminar will attract many delegates!) Seminars Seminar-ref Name From To Fee Business Application Packages: Week 10 1 Delegates Delegate-ref Name Company Address... M Phone # Seminar-ref 6 Seminar Confirmation Example Start with the conference database you created Generate a letter to each delegate confirming the seminar chosen » (see BS1009w9.doc for problem description) You will need to extend the database first » Names will need to be restructured to avoid nasties like “Dear Marghanita Laski” » And create a query that contains fields from both tables, joined by the Seminar_ref value Then create a suitable master document » Test it out for layout and validity, » then merge into a file to check that all letters get created Business Application Packages: Week 10 7 Relational Database Terms Tuple Row Red names are the formal ones, Blue are what we’ll use The whole thing is a Relation or Table 53730 28719 53550 79632 51883 36453 Jones Bill W 1 Blanagan J E 1 Lake Mary 0 Rubble Barney 1 Smith Tina 0 Thomas John 1 Prime Key Business Application Packages: Week 10 03 05 07 11 03 08 100355 101039 090952 011152 091150 110961 044 172 044 090 044 044 73 43 02 11 73 02 20000 18000 11000 50000 21000 12000 Domain Column/Field 8 Redundancy in Databases One of the goals of a database is to reduce redundancy » If you store a piece of information in two places, – it wastes space – and creates the risk that the copies will get out of step Most business records do involve redundancy: Emp# 120 122 222 310 355 Name Jones Marx Able Enson Spoto Salary 20000 17500 21000 30000 29000 Project x y y z x Completion 021125 030119 030119 020922 021125 Need to get rid of this by going to Third Normal Form Business Application Packages: Week 10 9 Reducing Redundancy One approach is to look for functional dependency between fields: » Emp# and Name » Project and Completion date Can then split these between separate tables » As we did with Delegates and Seminars Employees Emp# Name Salary Project# Business Application Packages: Week 10 M 1 Project Project# Completion Project Name 10 Using the Database We often want a view of chunks of the original large table, complete with redundancy. But… » Usually only selected rows » and often only a selection of columns So we only need to ask the DBMS to reconstruct a small part of the conceptual “joined” table » Still saves space » Guarantees integrity of data With Access, we used Queries to do this work » SQL is the underlying language for selection/sorting » You can inspect the SQL generated by Access by using the View menu Business Application Packages: Week 10 11 Extracting Access Data Access is a cheap but powerful database tool » Lets you do most of the things expensive relational database packages can do » Has a standard interface (ODBC) to communicate with other programs » If you need to upgrade to (say) Oracle or SQL Server, ODBC helps with the migration » Designed mainly for a single user – upgrade when you need a multi-user database The Report facility in Access has been improved in recent versions, but you may still want to use Mail Merge Business Application Packages: Week 10 12 Handling Customer Orders As we saw, most businesses need tables for: » » » » Customer records (name, address, contact, customer-ref) Orders (customer-ref, order-ref, date) Order items (order-ref, product-ref, quantity) Products (product ref, description, price) Another example might be to confirm orders by letter » » » » Each letter must be correctly addressed Must list all items included in the order Information is scattered amongst the tables Make query from order items and orders to show all orders placed today; – each item to contain customer-ref and product description Business Application Packages: Week 10 13 Practice Examination Goal of exam is to measure parts of the course not covered in the assignment – mainly » Using Access, including building queries » Mail-merge with Word and Access A practice paper is on the Business web-site at http://cmg.wkac.ac.uk/courses/bs1009/bs1009me.doc (copy attached to the hand-out) Starts easy, gets progressively harder » » » » Simple modification of data in the database (be accurate) Mail-merge from an existing table Mail-merge from new query built on a single table .. And from query working from two tables Business Application Packages: Week 10 14 Mail-Merge from Spreadsheet All you really need for Mail Merge is tabular data » » » » Can come from a Database Table Or an “on the fly” table like an Access Query A spreadsheet Even data from another Word document (easy with tables, hard otherwise) An example is sending out exam results » There is a suitable data source in: http://cmg.wkac.ac.uk/courses/bs1009/mailmer2.xls » Create a Word document as basis for the letter, then open the spreadsheet as Tools/Mail Merge data source » We are interested in rows 3 to 23, columns A to M Business Application Packages: Week 10 15 Mail-Merge from Word Document The same exercise can be done purely within Word » Make sure your data is in a table (can handle non-table data, but it’s hard to get right) Create a Data Source document » An easy way is to Copy the data from your Excel sheet » When you paste into Word, it will create a table Now create a Master document to use the data » Probably best to start from the example built before (saving under a new name) » Go through the Mail Merge routine as usual Business Application Packages: Week 10 16