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Canadian Bearings The First Steps To A Knowledge Management Database Intention •Working Towards A Centralized Knowledge Management System •Utilize & Bridge Existing Disparate Databases •Integrate A Document Tracking System •Create A Single Point Of Reference For Internal Data •Integrate External Information ation Concept Info Request Customer Service Purchasing Human Resources Support Document Versions Managers Report Knowledge Management Application Cost Savings Database Costing & Finance Payroll Database Database Inventory Database HR Database Document Repository Background Where are we now? • Separate Databases Across Multiple Dept’s? - No Central Information Repository? - No Version Control For Document Tracking? - No Broad Availability Of Information For All Dept’s? • A Need To Clearly Map & Automate Internal Processes? • A Need For Detailed Progress Tracking & Reports Without Chasing After Staff ? A Need For More Detailed Performance Metrics? • • A Need For Global Tracking Across Departments? Direction Getting Our Ducks In Order • Define Scope Of The Project • Document The Requirements • Asses The Technical Constraints Of The Current Systems •Evaluate The Current Commercial Solutions Available • Determine Various Cost Based Options Moving Forward Process Tracking Questions? • Q & A ...