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Canadian Bearings
The First Steps To A Knowledge
Management Database
Intention
•Working Towards A Centralized Knowledge
Management System
•Utilize & Bridge Existing Disparate Databases
•Integrate A Document Tracking System
•Create A Single Point Of Reference For Internal Data
•Integrate External Information
ation
Concept
Info
Request
Customer
Service
Purchasing
Human
Resources
Support
Document
Versions
Managers
Report
Knowledge Management Application
Cost
Savings
Database
Costing &
Finance
Payroll
Database
Database
Inventory
Database
HR
Database
Document
Repository
Background
Where are we now?
•
Separate Databases Across Multiple Dept’s?
- No Central Information Repository?
- No Version Control For Document Tracking?
- No Broad Availability Of Information For All
Dept’s?
•
A Need To Clearly Map & Automate Internal Processes?
•
A Need For Detailed Progress Tracking & Reports
Without Chasing After Staff ?
A Need For More Detailed Performance Metrics?
•
•
A Need For Global Tracking Across
Departments?
Direction
Getting Our Ducks In Order
• Define Scope Of The
Project
• Document The Requirements
• Asses The Technical Constraints Of The Current
Systems
•Evaluate The Current Commercial Solutions Available
• Determine Various Cost Based Options
Moving Forward
Process Tracking
Questions?
• Q & A ...