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EHR Migration Path • Because an EHR is a journey toward goals for clinical transformation aided by technology, a high level view of the journey is needed • A migration path identifies the applications, technology, and operational elements needed to accomplish an organization’s EHR goals along a specified timeline © 2010 Strategic Planning • Strategic planning consists of the process of defining goals and developing strategies to reach those goals with specific milestones • Determines for an organization: – Where it is going over the next several years – How it is going to get there – How it will know whether it got there © 2010 The EHR Pathway • Strategic plan: establishes the framework within which an EHR will be adopted – Migration path: provides a high level view of the pathway toward putting the components together • Implementation plan: identifies timeline and accountability for performing detailed tasks to implement any given component of an EHR – Transition strategy: how each component of an EHR will be rolled out © 2010 Conducting Strategic Planning • • • • • Determine approach Conduct every one to three years Conduct in a retreat environment Executive management team and other resources Use facilitator to overcome bias and group process pressures • Prepare perspectives or analysis in advance • Develop a written plan, with objectives, responsibilities, time line, etc. © 2010 Traditional Approach to Strategic Planning Preparation Who, when, where, why, how Strategic Analysis Environmental scan SWOT Organizational assessment Strategic Direction Mission, vision, values Strategic goals/initiatives Action plans Process Evaluate planning process Acknowledge completion © 2010 Strategic Planning for EHR • Determine interest in advance – User readiness – Attitudes and beliefs survey • Construct a briefing paper – – – – Outline a definition Illustrate the notion that EHR will be built over time Fairly outline costs and benefits Accurately reflect current level of interest, understanding, and readiness © 2010 Strategic Planning Models • Basic – Small organizations • Issue-based – For experienced planners • Alignment – Organizations with internal inefficiencies • Scenario – As part of major change in direction • Organic – Self-organized approach © 2010 Migration Path Template • • • • • ©2006 All rights reserved. Time frame Goals Applications Technology Operations © 2010 Time Frame and Goals • Overall period for EHR implementation – Can be broken down into phases initially – Many paths are several years long, • Often with phases lasting 1 to 3 years each • Goals – Cluster goals according to each phase and provide a summary statement – Attach the complete set of goals to the migration path document © 2010 Applications • Group by: – Financial/administrative – Operational – Clinical • List all current applications, then planned applications as they may be related to each other • Consider acquisition strategy for applications: – Best of breed – Best fit – Dual-core © 2010 Acquisition Strategy Best of Fit One primary vendor Dual Core Two primary vendors Best of Breed Many vendors •Financial/Administrative •Operational or Clinical Small hospitals Standardization Both moving to this strategy Large standalone or academic centers Simpler to implement and maintain Consolidation or way to achieve comprehensive EHR •Difficult to implement and maintain •Interface requirement © 2010 Technology • Describe current technology: – – – – – Database structure Network and infrastructure Interoperability strategies Human-computer interfaces Storage • Identify new and/or upgrades needed © 2010 Operational Elements • Need to support: – – – – – Planning Selection Implementation Adoption Benefits realization • Must address: – People – Policies – Procedures © 2010 Critical Success Factors • • • • • • • • Create a vision Identify the planning horizon Gain agreement Develop a funding and acquisition strategy Develop functional, data, and technical strategies Carry out a vendor selection process Plan implementation Conduct benefits realization © 2010 Different Care Settings • Acute versus ambulatory • Other (e.g., nursing home, home health, dental, mental health) • Academic versus community • Managed care versus fee for service • For-profit versus nonprofit © 2010 Conclusion • Tipping point for EHR is when strategic planning recognizes the supporting role the EHR places in every planning component • Strategic planning provides a clearly defined migration path, which is then used to direct more focused planning and detailed tactical plans © 2010 Health Information Management: Concepts, Principles, and Practice Chapter 19: Expert Systems and Decision Support © 2010 Decision Support Systems • Decision support systems (DSSs) compared to expert systems • History of decision support systems • Decision-making process o Intelligence phase o Design phase o Choice phase © 2010 Decision Support Systems (continued) • Structure of DSSs o o o o o Compared to information systems Data-based DSSs Model-based DSSs Knowledge-based DSSs Graphics-based DSSs © 2010 DSS Infrastructure Requirements • Data warehouses o o o o Functions Software systems Star schema and snowflake schema Clinical repositories © 2010 DSS Infrastructure Requirements (continued) • Data-mining tools o Online analytical processing (OLAP): multidimensional, relational, hybrid o Supervised learning: artificial neural networks and decision trees o Unsupervised learning o Association rule analysis (induction) • Data miners and data users © 2010 Uses of DSSs in Healthcare • • • • Healthcare decision support Clinical/Medical decision support Executive decision support Nursing decision support © 2010 Artificial Intelligence Applications • • • • • Natural language processing Expert systems Artificial neural networks Virtual reality Text mining © 2010 Healthcare in the Web 2.0 Environment • Web platform • Blogs • Video Sharing (e.g. YouTube) © 2010