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Our approach to BI
Rep
DSS
Plan
Exec
Mon
Ctl
BI Architecture
Info
BI systems modelling
ES
taxonomy
Worker
Customer
Dash
Manager
Cost
Flexibility & speed
1. Production unit
cost
2. Productivity
3. Usage / workload
1. Process duration
2. Activity timeliness
3. Resource flexiblity
Quality & satisfaction
1.
2.
Spec conformity of
service and products
Technology
dependability
KPI
Identification /
mapping
HIGO
1. Customer access /
acquisition unit
cost
2. Customer use cost
1. Expectation conformity
1. Response time
of the service
2. Response timeliness
2. Service dependability
3. Vendor flexiblity
3. Customer satisfaction
1. Execution unit
cost
2. Preparation effort
1. Technology
response time
2. Technology
timeliness
3. Activity &
technology
flexibility
1.
2.
3.
Expectation conformity
of work / work
environment
Technology
dependability
Employee satisfaction
Enterprise
Information
Modeling
SIRE
Aggregate Strategic Level (ASL)
Analytic Information
Modeling
DFM
GUI Modeling
GOA
Implementation Level
Rich
Semantic
Level (RSL)
Software
Engineering
Interface (SEI)