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Service to those affected by chronic kidney disease Lori Hartwell Founder/President Malia Langen Chairman of the Board Susan Vogel, RN Treasurer Linda Oakford Secretary Board Members: Sara Carlson, RD, CDE Dale Davis Marlene DeCenzo Stephen Furst Jacki Harris, RN Lori Hartwell Maria Hsieh Michael Josbena Lana Kacherova, RN Robert Klein Malia Langen Linda Oakford Wendy Rodgers James Troyer Susan Vogel, RN August 26, 2011 Centers for Medicare & Medicaid Services Department of Health and Human Services Attention: CMS-1577-P P.O. Box 8010 Baltimore, MD 21244-8010 Reference: Changes to the End-Stage Renal Disease Prospective Payment System for CY 2012 End Stage Renal Disease Quality Improvement Program for PY 2013 and 2014 I am writing as the Founder and President of the Renal Support Network (RSN). Our patient-focused, patient-run organization is dedicated to helping improve outcomes for patients with kidney disease. Our patient members who require dialysis or a transplant to live have reviewed the proposed changes in the Quality Incentive Program (QIP) in detail, and have raised a number of issues and concerns that we would like you to consider prior to finalizing future QIP metrics. Proposed Revision in the Current Hemoglobin Metric: The Centers for Medicare & Medicaid Services (CMS) has proposed to retire the hemoglobin <10 g/dL measure beginning with the 2013 ESRD QIP. The proposed change does not include any requirement for monitoring trends in the percent of patients with hemoglobin < 10 g/dL. It also does not provide a disincentive for dialysis facilities that are “outliers”, as indicated by either a higher percentage of patients with hemoglobin <10 g/dL, or a significantly lower average hemoglobin level compared with national or regional averages. This proposal has generated concerns among patients regarding the potential negative impact on patient quality of life, quality of care, and our ability to receive a successful kidney transplant. We as patients understand the very real impact of lower hemoglobin levels on our ability to function. We realize that the Food and Drug Administration has rejected as inconclusive study data assessing the effect of higher hemoglobin levels ranging levels >12 g/dL on quality of life either because the data were not reported directly by patients or because the instrument used to collect the data was not validated. However, we can definitely state that the anemia symptoms are real and that they can negatively affect both our quality of life and our ability to participate in daily activities. When erythropoietin-stimulating agent (ESA) therapy was first introduced in the late 1980s, many of the symptoms that An illness is too demanding when you don’t have hope! Renal Support Network • A 501(c)(3) non-profit organization • EIN #95-4672679 • [email protected] 1311 N. Maryland Ave., Glendale, CA 91207 • Phone 866-903-1728 • Fax 818-244-9540 • www.RSNhope.org Renal Support Network had previously been attributed to uremia were found to be caused by anemia—and these symptoms disappeared when anemia was treated properly. As someone who has been living with kidney disease since before ESAs were available, I can personally attest to the devastation that accompanies low hemoglobin levels, and to the fact that I am transformed into a happy and productive member of society when my hemoglobin level is right for me. My experience has been verified by virtually all patients who remember the “bad old days” when ESAs were not available to treat anemia. Importantly, lower hemoglobin levels <10g/dL are also associated with an increase in red blood cell transfusions. Data have shown that blood transfusions, in turn, result in an increase in panel reactive antibodies (PRA), which limit patients’ ability to receive a kidney transplant. Many patients with high PRA levels die before they ever receive a successful transplant. We are very concerned that lower hemoglobin levels may result in more red blood cell transfusions, putting patients at risk for never receiving a kidney transplant. Experience has shown that payment drives clinical practice. Even before the new prescribing information for ESAs was developed, the convergence of the clinical trial results that led to these changes and the prospective payment system (PPS) had already generated a significant, and clinically appropriate, decrease in the percentage of patients with high hemoglobin levels. The only true protection to ensure that the pendulum did not swing too far in the other direction was the QIP policy that provided a financial disincentive for facilities that maintained too many patients at hemoglobin levels below 10 g/dL. The current CMS proposal would eliminate that safety net and de-emphasize the importance of anemia management. Many of RSN’s members are long-term dialysis patients who have experienced the unintended negative effects of policy changes on our quality of care. Our patient members have offered the following observations and predictions regarding how this current proposal could negatively affect our care and quality of life: 1. More patients will feel the ill effects of anemia and have difficulty with activities of daily living, especially employment. 2. The FDA term “to avoid transfusion” implies that patients will always be on the brink of needing one unless some standard is established. 3. If hemoglobin is kept at an undetermined minimum value and the level drops because of infection, hospitalization, or other comorbidities, the result can be a dramatic increase in the number of patients who have severe anemia and require a blood transfusion. 4. Patients are concerned that consistency of care could suffer because there is no agreement among clinicians about when to administer a blood transfusion, or a minimal hemoglobin level sufficient to avoid a transfusion. 5. Patients wonder how they can be protected if they know they function better when their hemoglobin is 10.5 g/dL and the facility or doctor wants the level to be 9 g/dL? 6. Consistency of care will quickly erode, and each dialysis facility or clinical practice will establish its own parameters for hemoglobin targets, potentially holding ESA doses and increasing the number of transfusions of red blood cells. 2 One Friend Can Make the Difference! Renal Support Network 7. Mean hemoglobin levels will decrease to <10 g/dL. As a result, there will be a significant increase in the number of patients with levels below <9, <8, and <7 g/dL, and a corresponding increase in blood transfusions (a circumstance that the new FDA prescribing information is attempting to prevent). 8. There will be increased variability in hemoglobin levels (another circumstance that the new prescribing information is attempting to prevent) as clinicians continually hold or dramatically decrease ESA doses in an attempt to maintain the hemoglobin level in a narrow range. 9. Greater use of blood transfusions will lead to more patients with high panel reactive antibody (PRA) levels and more patients for whom kidney transplantation is difficult, delayed, or impossible. 10. More blood transfusions put patients on dialysis at particular risk for new types of infections that are not currently screened. 11. An increase in blood transfusions will place an unnecessary burden on the nation’s blood supply and impact other patients. Although we are not medical experts, we believe that we are the experts in how effective the therapies that we receive are in allowing us to live our lives. Something such as an appropriate hemoglobin level, that may seem trivial to an individual without our disease, can make the difference between living a happy and productive life, or living a life in constant misery. Therefore, from the patient’s perspective, it is not appropriate to retire the hemoglobin <10 g/dL metric from the QIP entirely and hope that appropriate anemia management will be provided to all patients. By the time one or more of the potential negative ramifications that patients have predicted (see the listing in the following section) are detected, it will be too late. At Renal Support Network, we are fond of the saying that “an illness is too demanding if you don’t have hope.” We hope that the clinicians, politicians, and regulators who are involved in making a decision on the QIP metrics consider the issues outlined in this letter and the recommendations we outline below: Recommendations for the Hemoglobin <10 g/dL Metric: 1. CMS should leave the hemoglobin <10 g/dL metric in the QIP as a reporting measure for all patients, regardless of whether they are receiving ESA therapy or not. Consider leaving the hemoglobin <10 g/dL as a metric, but remove the financial penalty and have it monitored and enforced similarly to the old clinical performance measure metric. (If necessary CMS could assign a very minimal financial weighting level to the hemoglobin <10 g/dL metric to emphasize the importance of maintaining appropriate hemoglobin levels.) 2. We understand that some have raised a concern about a hemoglobin <10 g/dL metric due to statutory reasons. We do not completely understand the rationale for this concern since under the old prescribing information guidance the target hemoglobin of 10 to 12 g/dL was commonly not achieved without apparent statutory ramifications. However, if this is a realistic concern and the hemoglobin levels <10 g/dL cannot be included in QIP as a reporting measure, then there is a need for timely public reporting to collect current data on the percent of patients with 3 One Friend Can Make the Difference! Renal Support Network hemoglobin levels <10, <9, <8, <7 g/dL to ensure that patients are not adversely affected. Importantly, devise a plan ahead of time that can be implemented immediately if adverse effects are noted. 3. If this reporting measure cannot be legally added to the QIP measure, CMS should consider alternative sources of data and ensure timely public reporting (within six months) to include the posting of a certificate with comparative outcomes at dialysis facilities to keep patients informed. 4. Continue to include the <10 g/dL hemoglobin measure in Dialysis Facility Compare, and improve the timeliness of data reporting. 5. CMS should continue to monitor and enforce metrics that protect patients, such as transfusions, hospitalizations due to anemia, quality of life, increase in patients with higher PRA levels who are listed for transplantation, and inappropriate underutilization of ESAs. Consider how to collect these data in real time so that patient outcomes do not suffer for a prolonged period of time before corrections can be enacted. 6. As soon as one of these newer measures of how anemia is being managed can be practically assessed, it should be immediately added to the QIP as a payment measure. Other Proposed Clinical Measures: RSN would like to provide the patient’s perspective on other proposed clinical measures, including Kt/V, vascular access, rates of infection, and the standardized hospitalization ratio, as follows. Dialysis Adequacy Measured Through Kt/V Method CMS has long acknowledged that Kt/V is superior to URR for measuring dialysis adequacy, and we applaud the transition in the QIP from URR to Kt/V. However, Kt/V does not accurately reflect the status of patients doing short daily, more frequent or nocturnal treatments, so adjustments should be made accordingly. We are also informed by the professional community that there is variability in reporting of Kt/V based on the formula/methodology used, or the laboratory that is performing the evaluation. In addition, we recommend that the adequacy of dialysis be appropriately monitored for all home-based dialysis therapies. Currently, many patients are minimally dialyzed with a traditional regimen and are simply receiving enough treatment to survive, but not live well. The problem is that Kt/V and URR measures are minimally sufficient and patients therefore can meet the dialysis adequacy measure and still not feel well. The goal of a good adequacy measure should eradicate all symptoms and signs of uremia and fully rehabilitate the patient. Recommendation: CMS should adopt Kt/V as a measure of dialysis adequacy until a better one that is widely recognized as a more accurate measure of whether dialysis cleanses blood effectively is developed and adopted by the community. In addition, there should be a standardized way of calculating Kt/V, an understanding that minimal levels may not be optimal levels, and a method for assessing adequacy across all modalities. 4 One Friend Can Make the Difference! Renal Support Network Percent of Patients Receiving Treatment Through an Arteriovenous (AV) Fistula A dialysis access is the lifeline for ESRD patients who receive hemodialysis, and an AV fistula is the gold standard for improved patient outcomes. Fistulas need time to mature before they can be used, and patients may require a venous catheter for dialysis. In addition, CMS should recognize that not all patients have the vascular structure to mature a fistula, and those patients should be monitored to ensure that they receive a synthetic graft instead of a catheter whenever possible. Recommendation: CMS should continue to encourage and track the percentage of the use of AV fistulas, but modify the QIP metric to encourage the use of fistulas or grafts instead of a catheter. Rates of Infection of the Vascular Access Site Infection-related death is the second most common cause of death after cardiovascular events, and this is a critically important measure to put in place for continuous quality improvement. Catheters are the primary source of infections, and with proper incentives dialysis facilities will work to improve infection control and educate patients on access care. In addition, the bundled payment system includes the cost of Activase™ which can unclog a catheter of fibrin sheaths, or clots that have occluded it. Activase™ is a costly medication, and CMS should consider monitoring to see whether this drug is being used less frequently and whether catheter intervention hospital admissions are increasing. Recommendation: CMS should measure catheter access site infections and make this a performance measure to provide an incentive for dialysis facilities to have patients get a fistula (when appropriate) or a graft to reduce catheter access-related infection. In the future, CMS should consider monitoring whether Activase™ is being used less frequently, thereby resulting in more catheter surgeries or interventions. Standardized Hospitalization Ratio (SHR) Admissions Measure Hospitalizations are a very important issue to patients, but we do not understand how the information will be tracked since patients have multiple comorbidities that the facility can control in only a limited way and that may result in hospitalization. Also, we do not want there to be a disincentive to hospitalizing patients that may result in untimely or inappropriate care. Since cardiovascular disease is the number one cause of patient mortality, CMS should consider monitoring congestive heart failure admissions arising from fluid overload. CMS should consider monitoring for hospitalizations specifically for red blood cell transfusions. Recommendation: CMS should not include the SHR admission rate as a QIP measure at this time. CMS should consider monitoring congestive heart failure admissions to address one of the primary issues of fluid management identified by the Technical Expert Panel, and also monitor for hospitalizations that are for red blood cell transfusions. Monitoring Phosphorus and Calcium Levels Every Month With the proposed incorporation of phosphate binders and calcimimetics in the PPS slated to take effect in 2014, it is critical that bone and mineral management have robust metrics in place to protect patients from any reimbursement-driven changes in appropriate clinical practice, and allow them to access medications that will positively affect their health. In the meantime, monitoring phosphorus and 5 One Friend Can Make the Difference! Renal Support Network calcium levels will provide valuable information as we move to a new payment system that may have adverse outcomes on patients’ quality of care. Recommendation: RSN supports CMS’s proposal in requiring facilities to monitor phosphorous and calcium levels every month. Other Future Measures RSN is pleased that CMS is considering the measurement of serum calcium concentration, serum phosphorous concentration and assessment of iron stores. In addition, RSN suggests albumin, immunization, bone and mineral metabolism, and fluid management as possible QIP metrics. Proposed Reporting Measures: RSN would like to provide the patient’s perspective on the proposed reporting measures, as follows. National Health Safety Network (NHSN) Dialysis Event Reporting Measure We support the education of dialysis professionals, but do not know what kind of training, outcomes assessment, and time that will be required to fulfill the proposed event reporting mandate. Dialysis staff time is very valuable, and we do not want it diverted from patient care to an activity where the outcome is not clearly defined. Recommendation: RSN supports the public reporting of ESRD adverse events, but does not understand what will be reported and what kind of training will be provided. This needs to be clearly defined before moving forward on this initiative. Patient Experience of Care Reporting Measure The Consumer Assessment of HealthCare Provider and Systems (CAHPS) survey is definitely a step in the right direction to help capture the patient experience on a yearly basis. The one critical area that the survey does not address is the plethora of experiences during the survey period. These experiences can run the gamut of care, and the CAHPS survey may not capture the essence of what the patient is experiencing in terms of individual dialysis treatments or their general experience while on dialysis. Patients may also perceive the survey as onerous as it contains 52 questions and is administered by a third party organization which is unknown to the patient. CMS should consider adopting a process measure to ensure that the patient has a voice during each dialysis treatment. RSN suggests that a real-time process measure be put in place to understand how patients perceive each dialysis treatment, and what their experience of that treatment is. For example, after each treatment the patient should be asked whether it was good or bad. If the latter, additional information on access problems, low blood pressure, crashing, cramping or other pertinent indicators reflecting the patient’s experience could be evaluated. Collecting this information will help providers understand why patients do not stay for the entire treatment or why they miss treatments. It will become clear to the physician and facility manager that the patient is not tolerating their treatment well, and that adjustments should be made proactively. Recommendation: RSN supports the CAHPS survey reporting measure to CMS. Also, CMS should consider an additional process measure that assesses the patient’s experience during individual treatments. 6 One Friend Can Make the Difference! Renal Support Network Other Issues: RSN would like to provide the patient’s perspective on the following additional issues. Update the Training Add-On Training for home dialysis is critically important to patients. In the past, training programs have not been adjusted for inflation, which has resulted in a decline in home training programs and access for people who seek this treatment option. To ensure patients have access to proper training and qualified staff, it is essential that CMS correct this payment issue to ensure access to quality home training. Recommendation: CMS should update the training add-on to keep pace with inflation and allow facilities to provide quality home training for their patients Establishing a New Technology Adjustor A new technology adjustor that incentivizes innovations in care is vitally important for patients with ESRD. Innovation in dialysis care can result in more convenient and more effective care for dialysis patients. New medications, diagnostic approaches, and medical options offer the hope of better treatment that can potentially result in more efficient and cost effective care, increased life expectancy, and improvement in the patient’s quality of care and life. Recommendation: CMS should include a technology adjustor to ensure innovation in the dialysis program. From the patient’s perspective, the provision of quality care that meets or exceeds expected standards and guidelines is the single most important factor contributing to a full and productive life. Patients can tell you how we feel—both before and during our dialysis treatments—and most of us convey this information to our healthcare team to help them improve our quality of care. Kidney disease is a complex illness, and dialysis requires a delicate balance between treatment parameters and individual patient status. The delay or potential abandonment of CROWNWeb makes dialysis patients vulnerable since there is no mechanism for the timely monitoring as the PPS is being implemented. Timely monitoring of the implementation of the PPS should be a top priority for CMS. We thank you for the opportunity to add the patient’s voice to your considerations on quality measures. Sincerely, Lori Hartwell President & Founder 7 One Friend Can Make the Difference!