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Centriq Clinicals The right EHR for your patients, clinicians, and your goal to achieve Meaningful Use SOLUTIONS DESIGNED TO FIT Our clients do more than save lives. They’re helping their communities to thrive. So instead of offering hand-me-down information systems that are ten sizes too big, we provide solutions designed specifically for (and with input from) rural and critical access hospitals. Solutions that enhance patient safety and increase efficiencies while improving employee satisfaction and user adoption. Healthland solutions let rural hospitals focus on what they do best: providing quality healthcare to neighbors, family, and friends—their patients. Solution snapshot Selecting the right electronic health record (EHR) for your hospital is an important decision, one that ultimately impacts the care you provide to your patients as well as your bottom line. The right EHR must be easy for clinicians to learn and use, provide valuable tools and data to help them deliver safe and informed care, and align with your hospital’s workflow. Healthland Centriq® features a simple, intuitive user interface that’s easy for clinicians to use, ensuring user adoption—and that translates into increased patient and clinician satisfaction. Patient data feeds into the Centriq EHR and integrates with other care areas—Long-Term Care, Home Health, and Clinic—providing users with a complete view of patient information, past and present, from all care areas. Designed by rural clinicians for rural clinicians, this solution will help you achieve your most important organizational goals: • Consistent delivery of high-quality patient care, supported by tools that help clinicians manage patient medications, avoid drug interactions, practice evidence-based care and view patient progress over time • Improved patient experience and outcomes—speedy access to comprehensive patient information and clinical decision support tools allows clinicians to provide efficient, informed, results-driven care • Satisfied clinicians who find the system’s simple design is easy to learn, easy to use, and improves productivity • The functionality you need to demonstrate Meaningful Use and qualify for ARRA incentive payments Healthland Centriq, version 10 CC-1112-411920-2 More information at: www.healthland.com/centriq Search for medications using the generic name, brand name, item number, or description—or by facility-defined order sets, evidence-based order sets or groups of orders. Putting it into perspective In a very short time, virtually every U.S. hospital, large and small, will be using an EHR. The question is, will your hospital be using the right EHR solution? Not only must it provide the functionality that enables best practices in clinical processes and patient care, but it has to position your hospital to demonstrate Meaningful Use. With ONC-ATCB® 2011/2012 certification as a complete EHR, Centriq will equip your hospital to demonstrate Stage 1 Meaningful Use and qualify for EHR incentive payments. Putting it to work Centriq features a number of applications that will help you automate your hospital’s operations, including: Computerized Provider Order Entry (CPOE) This application offers an integrated set of ordering tools, to help clinicians place orders for patients quickly and efficiently. Providers can create their own order sets, use evidence-based order sets, or create favorite orders for greater efficiency. An intuitive layout presents patient allergy, medication, and past order information to ensure the right orders are placed every time. CPOE also features more advanced medication ordering features like dose range orders, sliding scale orders and orders for future patient visits. Clinical Documentation Easy to learn and navigate, Clinical Documentation requires little training and helps ensure patient charts are complete and accurate. Clinicians can carry out comprehensive patient charting, including vitals, intake/output, patient notes, surgery and medications. Clinical Documentation is integrated with Care Plans to help clinicians manage and provide consistent, proven patient care. And because it’s part of the Centriq EHR, all documented patient information is immediately available to all care providers throughout the organization. Electronic Medication Administration Record (eMAR) and Bar Coded Medication Administration (BCMA) Medication errors pose an all-too-common threat to patient safety. eMAR minimizes the risk of adverse drug events by presenting clinicians with an easy-to-read, chronological view of each patient’s medications. This helps clinicians properly administer them on time, and provides alerts whenever a potential interaction arises. And with Personalized user experience lets nurses organize their shift in a way that’s most intuitive —by assigned patients, or hour-by-hour. Bar Coded Medication Administration integrated directly into eMAR, clinicians can take advantage of complete closed-loop medication management with Centriq. in both a film-based and film-less environment. Numerous productivity tools and reports help improve efficiency and support enhanced communication amongst caregivers. Pharmacy This application helps your pharmacy manage all aspects of medication verification and dispensing, including order coordination, interaction checking, administration, and charging. Because Pharmacy is a part of the Centriq EHR, pharmacy orders are immediately available in the eMAR, the pharmacy profile, and the patient record. Laboratory Because a patient’s plan of care often depends on laboratory results, Laboratory helps practitioners to focus on test results and patient care by automating many routine tasks, including lab order processing and tracking. All results, whether from individual or group tests, automatically become part of the patient record. Laboratory also provides automated quality control tools to help ensure the accurate reading of results. Clinician and Provider Work Centers A personalized user experience helps clinicians better manage their day. From this “dashboard,” users are able to see just the patients they are currently caring for, making it easier to focus on what requires their attention and helping them provide timely, informed care. From these portals, physicians can manage lab results, unsigned orders, unsigned transcriptions, and abnormal vital signs— and nurses can manage patient tasks and care plan interventions in the order they must be performed. Diagnositc Imaging Aligned to the workflows of both radiologists and technologists, Diagnostic Imaging offers benefits such as automated charging, radiology ordering processing, and managing and tracking images. It allows radiologists to work effectively Emergency Department Emergency Department was built to accommodate the unique and often chaotic workflow of the ED. It offers tools to help clinicians quickly register patients, place orders, and document care to ensure that the focus remains on patient care. Emergency Department offers medication interaction alerts, and it checks for open orders at disposition to help support care decisions by busy clinicians. Charge capture is driven by the documentation of care to ensure this important step is not omitted. Emergency Department features a design that is consistent with the rest of the Centriq Hospital solution and familiar to clinicians who work in the hospital, increasing adoption. “Centriq is easy to use, easy to navigate, and is intuitive. Of course, Meaningful Use is at the top of many discussions right now; we are very pleased that Centriq is certified for Meaningful Use, and that the Healthland team will assist us in our attainment of those goals.” Sharon Wellendorf Chief Nursing Officer - Horn Memorial Hospital “Centriq has enabled us to use simple devices like iPads and netbooks instead of having a device like a laptop or desktop that you have to wheel into the room. Now we can use a portable device to do our charting.” “I think the reason that Centriq is right for us, or for any rural hospital, is that it’s cost effective, easy to use, and very well supported.” Craig Wells Director of IT- Grape Community Hospital “The concept of getting clients involved in solution development and having the opportunity to provide input is fantastic, and has made the product as user-friendly as it can be.” “When our physicians at Mitchell were presented with Centriq, they wanted it immediately. That was the point when we really decided to move forward.” Robbie Dewberry CEO - Mitchell County Hospital Transcription Integrated directly into the rural hospital workflow, Transcription provides seamless communication between the provider and the transcriptionist. Transcriptionists benefit from standardized templates and quick keys that reduce the amount of time spent transcribing. Transcription managers are able to track the efficiencies of their staff by viewing productivity reports, including the tracking of non-productive key strokes. Physicians are alerted when unsigned transcriptions are available, and can quickly approve or edit the transcription report. Patient Education Powered by ExitCare, an industry leader in peer-reviewed education for patients, Patient Education gives clinicians access to thousands of educational documents that can help patients care for themselves after discharge. Patient Education can be accessed directly from Centriq Clinical Documentation, and generates educational documents based on the patient’s diagnosis. Care Plans Using Care Plans, clinical leadership teams can create detailed plans of care for patients based on standard diagnoses by leveraging the information from three standard nursing language databases – NANDA (North American Nursing Diagnosis Association), NIC (Nursing Interventions Classification) and NOC (Nursing Outcomes Classification). Care Plans can help your clinicians provide the correct care with consistency, which will improve communications within the department, create data that can be used to determine ways to improve care, and ultimately improve patient outcomes at the hospital. Evidence-Based Order Sets Healthland has partnered with Wolters Kluwer Health to offer EvidenceBased Order Sets, a collection of 39 order sets that reflect the most recent medical evidence available. These evidence-based order sets are integrated directly into Centriq CPOE and will offer clinicians the opportunity to deliver care that reflects the best medical evidence available in the world. Clin-eguide One of the most comprehensive sets of evidence-based clinical information available anywhere, Clin-eguide is offered in partnership with Wolters Kluwer Health and can be accessed directly through links within the Centriq EHR. ePrescribing Powered by Rcopia™ from DrFirst, ePrescribing allows providers who use Centriq to prescribe medications electronically, which increases clinical efficiency and improves the overall quality of patient care. Healthland also offers two additional options: Medication History and Controlled Substances— which allows providers to download patient medication history into Centriq and prescribe controlled substances (in certain states) respectively. Centriq ePrescribing is accessible from numerous points in Centriq Hospital and Emergency Department—no additional authentication is required. For more information about Centriq EHR or other Healthland solutions, please contact us at: 800.323.6987 [email protected] www.healthland.com/centriq Copyright ©2011 Healthland 08.07.12 v4 “A primary reason we chose Centriq is because it allows us a lot of flexibility and aligns to rural healthcare workflows very well.”