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Long-Term Care Survey Alert Your guide to survey and compliance success & quality innovation December 2011, Vol. 13, No. 12 (Pages 81-88) In this issue Tool The RAI User’s Manual’s Care Area Assessment Resource for Feeding Tubes Includes Psychosocial Issues p83 Clarification CMS Pulls Back Revised F322 (Tube Feeding) Survey Guidance p83 Here’s why — and where to look for the reissued guidance. Documentation Heed This HEAT Training Advice for Documenting Diagnostic Testing p84 Quality of Life } Help Residents Who Require Enteral Nutrition Meet These Needs If a resident feels self-conscious, you can do this, suggests activity expert. Nurse attorney Barbara Miltenberger predicts surveyors will be taking a closer look at socialization for the person with tube feedings. “Due to culture change, there’s more emphasis on quality of life,” she points out. Initially released survey guidance for tube feedings (F322), which CMS had at press time temporarily withdrawn, says that “to assure that the resident being fed by a feeding tube maintains the highest degree of quality of life possible, it is important to minimize possible social isolation or negative psychosocial impact to the degree possible (e.g., continuing to engage in appropriate activities, socializing in the dining room).” (For more information on the guidance, see page 83.) (Continued on page 82) OIG chief medical officer provides 2 tips. Quality of Care Reader Feedback Find Out How This SNF Is Handling Staff Flu Vaccinations p85 Also find out what CMS rep has to say on this issue. Medical Expert Shares Views on Lab Testing in Nursing Facilities Know when to do a digitalis level as soon as possible. Coding Quizzer Code This RAI Manual Example for Flu Vaccination p86 MDS, Compliance & Clinical News to Use } p86 Repeating certain lab tests is reasonable to do — “but probably not at the frequency they are repeated in many cases,” says Naushira Pandya, MD, CMD, associate professor and chair with the Department of Geriatrics at NSU College of Osteopathic Medicine in Ft. Lauderdale, Fla. Example: “You need to know the electrolytes for hypertensive patients on multiple medications, such as ACE inhibitors and diuretics,” she says. “But even the [American Heart Association] won’t tell you how often. In those cases, I think every three months you should check kidney function and electrolytes,” she advises. (Continued on page 84) Your Guide to State Survey Success And Quality Innovations ©The Long-Term Care Survey Alert. For Subscription Information, Call 1-800-874-9180 p81 Vol. 13, No. 12 (Continued from Cover) Overcome this potential obstacle: “If a resident receiving continuous tube feedings feels self-conscious of being attached to a feeding pump while out of their room, you can ask for a routine order for ‘feeding interruption time,’” says Reta Underwood, an activity expert and president of Consultants for Long Term Care Inc. in La Grange, Ky. “This can be done with a PRN order for a specified time frame, i.e., ‘PRN disconnect feed for no more than one hour and 30 minutes to attend out of room activities.’” At Northern Oaks Living and Rehabilitation Center, “we encourage all residents to get out of their rooms and to attend activities of their choice,” says Barbara Lohman, MSW, social services director for the facility in Abilene, Texas. “If a resident who is tube fed wants to attend an activity, the activity director makes sure that they get to that activity,” she tells Eli. “Some of our residents like to pass the time ‘people watching’ in our lobby.” “If a resident receiving continuous tube feedings feels self-conscious of being attached to a feeding pump while out of their room, you can ask for a routine order for ‘feeding interruption time,’” advises consultant Reta Underwood. “The activity director and social services director make room visits to those who do not like to get out of their rooms much. Room activities might include one-on-one conversational visits, reading a book to the resident, pet therapy visits, or reading their mail to them,” Lohman adds. Underwood also notes that “just because someone receives food from a tube doesn’t mean that they should be isolated or excluded from food-related activities. Olfactory sensation is important to sensory satisfaction when a person loses the ability to swallow” and has to rely on tube feedings, she says. Safety tip: Miltenberger points out that if someone isn’t supposed to have anything by mouth, taking the person to the dining room to socialize could put them at risk “for taking food off someone’s plate and aspirating. Your care plan and documentation need to show that you’ve thought about those issues,” advises Miltenberger, with Husch Blackwell in Jefferson City, Mo. Underwood stresses the importance of getting the speech language pathologist involved to make sure the resident’s diet “is the least strict that it can be.” Editorial Advisory Board Joseph C. Bianculli, JD CONTACT INFORMATION Marie C. Infante, JD, RN Long-Term Care Survey Alert (USPS 019-713) (ISSN 1535-363X) is published monthly by Eli Research, 2222 Sedwick Road, Durham, NC 27713. Subscriptions cost $249. Periodicals Postage is paid at Durham, NC, 27705 and additional entry offices. Long-Term Care Survey Alert is an independent publication and does not accept advertising. Our only allegiance is to you, our reader. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Subscriptions are also available in e-mail PDF format. Bulk pricing available. Susan P. LaBelle, RN, MSN © World copyright 2011 Eli Research. Ari J. Markenson, JD, MPH Barbara Miltenberger, RN, JD Have information on copyright violations? Call us! We’ll share with you 25% of the net proceeds of all awards related to copyright infringement that you bring to our attention. Direct your confidential inquiry to Samantha Saldukas ([email protected]). Joy Morrow, RN, PhD POSTMASTER: Send address changes to Long-Term Care Survey Alert, 2222 Sedwick Drive, Durham, NC 27713. Chris Puri, JD Comments or suggestions: call Karen Lusky at (615) 708-8568 or Mary Compton at (800) 871-9013. Paula Sanders, JD Editor-in-Chief: Karen Lusky, MSN, RN (615) 708-8568 Editorial Director: Mary Compton, PhD, CPC (919)-647-9569 Associate Publisher: Melanie Parker, MBA (888) 779-3718 Bulk Sales: (800) 508-1316 ext 2313 Customer Service: (800) 874-9180 Fax: (800) 779-3718 Elisa Bovee, MS, OT/LR Patricia Boyer, RN, NHA Janet K. Feldkamp, RN, BSN, LNHA, JD Jennifer Pettis, RN, WCC, RAC-MT, C-NE Howard L. Sollins, JD Harvey M. Tettlebaum, JD p82 Please let us know what you would like to see addressed in our report. Call Karen Lusky, Editor-in-Chief, at 1-615-708-8568 www.eliresearch.com Vol. 13, No. 12 “If a patient has severe swallowing issues including choking on ice chips, etc., then … their primary nutrition has to be the tube feedings,” says Joanna Liddell, a speech language pathologist at Kolob Care and Rehabilitation of St. George in St. George, Utah. “We continue to evaluate the person’s swallowing and let [the team] know when it’s better and when to switch to bolus feedings” and try to get the person to eat more by mouth, Liddell adds. “If the person is getting a tube feeding because they aren’t taking in enough calories, then you want them to eat more by mouth in addition to the tube feedings to get an adequate caloric intake,” says Liddell. “When they are ready, we switch them to bolus feedings, which helps their stomach to prepare for regular-sized meals again. We may shut off the continuous feeding at night to allow them to feel hungry for breakfast.” Tasty tip: Flavored lip-gloss comes in “most soda, fruit, chocolate and other candy flavor,” says Underwood, who reports she’s even found a buttered popcorn flavored lip-gloss. “In addition to the benefits of the taste, the lipgloss conditions the lips,” she adds. Tool Resource: See the excerpt from the RAI User’s Manual Care Area Assessment Resource for Feeding Tube(s) on page 83. n Clarification } CMS Pulls Back Revised F322 (Tube Feeding) Survey Guidance Here’s why — and where to look for the reissued guidance. On Oct. 21, CMS posted a notice on its website stating: “We have retracted S&C Memo 11-37-NH Revisions to Interpretive Guidance at Ftag 322, as Part of Appendix PP so that we may incorporate instructions that pertain to the Quality Indicator Survey. We will notify you as soon as the revised guidance is published.” You can check for the F322 survey guidance at www. cms.gov/SurveyCertificationGenInfo/PMSR/list. asp#TopOfPage. n } The RAI User’s Manual’s Care Area Assessment Resource for Feeding Tubes Includes Psychosocial Issues CMS’s RAI Version 3.0 Manual Appendix C: CAA Resources 13. Feeding Tube(s) October 2011 Appendix C-56 Psychosocial issues related to tube feeding Supporting Documentation (Basis/reason for checking the item, including the location, date, and source (if applicable) of that information) □ Signs of depression (D0300, D0600, I5800); see Mood State CAA) □ Ways to socially engage the resident with a feeding tube □ Emotional and social support from social workers, other members of the healthcare team Source: Printed verbatim from the RAI User’s Manual, Appendix CC. To review the entire CAA Resource, see Appendix C-55 through C-57. n Your Guide to State Survey Success And Quality Innovations ©The Long-Term Care Survey Alert. For Subscription Information, Call 1-800-874-9180 p83 Vol. 13, No. 12 (Continued from Cover) “And if someone is on a statin or antipsychotic that might affect liver function,” she recommends testing liver function every six months. Pandya provides these additional testing suggestions: » A1c: “If someone is diabetic, it’s reasonable to do A1c every six months, but if the diabetes is not wellcontrolled — or the person’s therapy has changed many times — it’s reasonable to do A1c every three months,” says Pandya. » Complete Blood Count. “You should do a CBC annually,” Pandya suggests. “But if you know the patient is anemic or has sudden fatigue or a gastric ulcer or gastritis — or an unexplained drop in “If you know the patient is anemic or has sudden fatigue or a gastric ulcer or gastritis — or an unexplained drop in hemoglobin — then you would follow up on that with lab testing. It depends on the clinical situation,” says Naushira Pandya, MD, CMD. Documentation Naushira Pandya, MD, CMD, says she knows of some nursing facilities that do INRs every Monday, Wednesday, and Friday. “Then the physicians on call might not know what has been done, so they change the dose, and the patient never has a time when he or she reaches a steady state,” which takes about a week to reach, she adds. hemoglobin — then you would follow up on that with lab testing. It depends on the clinical situation. If someone wasn’t anemic last year but this year they are, we will do relevant iron studies or B-12 or look for GI blood loss. You can’t dictate that type of testing in a protocol fashion.” Watch for this: “Doing repeat lab testing can make a patient anemic,” Pandya warns. She reports being asked to do consultations on patients to find out why they are anemic. And “I find out that when the person came into are Medic rsement u b im Re anion Comp } Heed This HEAT Training Advice for Documenting Diagnostic Testing Expert Guidance for Optimal Reimbursement OIG chief medical officer provides 2 tips. Heads up: Providing “clear information showing your rationale for performing a diagnostic test helps demonstrate that the test was necessary and will help you meet the medical necessity requirement,” advised Julie Taitsman, MD, JD, OIG’s chief medical officer, during a session in the government’s HEAT training, which is now available online. Also: “Clear documentation of the test results helps substantiate that the test was completed and will also help substantiate the need for subsequent care that might get later billed to the programs,” Taitsman added. n p84 Here’s a sample of what you’ll find in one concise volume: • Follow this MAC’s quick tips for keeping claims audit free. • OIG’s top 5 collections targets: Are you vulnerable? • Solve billing disputes with these field-tested strategies. • Begin your ICD-10 transition in 4 simple steps. • Here’s how 7 coding opportunities could ethically boost your pay. Ord er o nline at elihe althcare.com Please let us know what you would like to see addressed in our report. Call Karen Lusky, Editor-in-Chief, at 1-615-708-8568 www.eliresearch.com Vol. 13, No. 12 the hospital, they weren’t anemic. They got sick and they had a lot of blood drawn for tests.” » Cholesterol. Pandya notes that “some physicians test a patient’s cholesterol every two to three months.” But she doesn’t think that’s required “unless you are changing the statin dose. I think you can check cholesterol [initially] every six months and, if it’s stable, every year.” » Drug levels. “You also want to check drug levels of patients on seizure medications,” says Pandya. She thinks it’s reasonable to do that testing every couple of months. “It’s reasonable to check digitalis levels every six months,” she adds, but you should do a “dig level as soon as possible, if a patient has bradycardia, arrhythmias, or unexplained confusion.” INR Testing ‘Very, Very Important,’ Stresses Expert INRs for patients on Coumadin (warfarin) are “very, very important,” says Pandya. “Most Coumadin clinics and Reader Feedback cardiology offices do them every month,” she points out, noting that she believes “we do way too many in longterm care.” For example, Pandya says she knows of some nursing facilities that do INRs every Monday, Wednesday, and Friday. “Then the physicians on call might not know what has been done, so they change the dose, and the patient never has a time when he or she reaches a steady state,” which takes about a week to reach, she adds. “If a patient on Coumadin has stable, therapeutic INR levels, I do a level every two weeks. Some people are hard to control; so in those cases, I do them every week.” What if a patient starts a medication that interacts with Coumadin? “You need to do INRs more frequently,” says Pandya. “For example, a quinolone antibiotic can increase INR within two days, and you can have someone overcoagulated.” Editor’s note: For Pandya’s recommendations for doing creatinine testing in nursing facilities, see an upcoming Long-Term Care Survey Alert. n } Find Out How This SNF Is Handling Staff Flu Vaccinations Also find out what CMS rep has to say on this issue. In response to the article on influenza vaccination in the last Long-Term Care Survey Alert, Barb Hulwick, RN, reported that the SNF where she works is requiring all staff to get the flu vaccine by Dec. 30. notes that “a number of staff have expressed concerns about receiving the flu vaccine, such as the preservatives in the vaccine, etc. We have been able to find studies and FAQs to address all of their concerns,” Hulwick adds. “So far, 80 percent of staff have received it,” says Hulwick, clinical care coordinator for Kalkaska Eden Center, which is affiliated with Munson Medical Center in Traverse City, Mich. (The flu vaccination policy applies to employees, medical staff who have privileges at the SNF, and volunteers, according to an organization spokesperson.) CMS weighs in on flu vaccinations: The agency’s Tom Dudley relayed during the Oct. 20 SNF/LTC Open Door Forum that he “really can’t emphasize enough that vaccinating just your residents is not enough. The staff really need to be encouraged to get vaccinated, too, to protect the residents you’re taking care of, as well as to avoid staff illnesses and inadequate staff.” “If someone has a medical or religious reason, etc., for refusing the vaccine, they have to see the infectious disease doctor at the hospital,” Hulwick explains. She Dudley also noted that the CDC has a website that “may be helpful so you can see the number of flu cases in your area” (www.cdc.gov/flu/weekly/usmap.htm). n Your Guide to State Survey Success And Quality Innovations ©The Long-Term Care Survey Alert. For Subscription Information, Call 1-800-874-9180 p85 Vol. 13, No. 12 Coding Quizzer } Code This RAI Manual Example for Flu Vaccination How would you code the following at O0250 (Influenza Vaccine)? For the coding questions and options, see the picture of that MDS section below. Example: “Mr. K. wanted to receive the influenza vaccine if it arrived prior to his scheduled discharge on October 5th. Mr. K. was discharged prior to the facility MDS, Compliance & Clinical News to Use receiving their annual shipment of influenza vaccine, and therefore, Mr. K. did not receive the influenza vaccine in the facility. Mr. K. was encouraged to receive the influenza vaccine at his next scheduled physician visit,” the RAI manual states. Please see the answer on the last page of this issue. n } During CMS’ Nov. 3 national provider call on the MDS 3.0, the agency’s John Kane clarified an Oct. 1 RAI manual revision on Part A therapy co-treatment. “As a formal definition, co-treatment refers to a case of two clinicians, which is two therapists, two therapy assistants, or some combination thereof, from different disciplines, treating one Part A resident at the same time with different treatments,” said Kane. “For example, if a speech language pathologist and an occupational therapist do a meal with a patient, the OT is working on feeding skills and fine motor coordination of the utensils while the SLP is working on swallowing skills,” he added. both disciplines may code the full treatment session. Therefore, in the example just presented, both the OT and the SLP could code the full session as individual therapy.” “This would an example of a proper co-treatment session,” Kane said. “In such cases of co-treatment, Kane and CMS’ Penny Gershman also explained recent PPS clarifications. (For details, see the lead p86 A slide from the call also quotes from the RAI manual, which states: “The decision to co-treat should be made on a case by case basis and the need for co-treatment should be well documented in the plan of care for each patient.” “This is because,” said Kane, “co-treatment, as defined here, would only be appropriate for specific clinical circumstances and not necessarily for every patient.” Please let us know what you would like to see addressed in our report. Call Karen Lusky, Editor-in-Chief, at 1-615-708-8568 www.eliresearch.com Vol. 13, No. 12 article in MDS Alert, Vol. 8, No. 11.) You can access the slides for the call online at www.cms.gov/SNFPPS/03_ RUGIVedu12.asp. Check out the September 2011 “Guideline on Preventing Venous Thromboembolic Disease in Patients Undergoing Elective Hip and Knee Arthroplasty” from the American Academy of Orthopaedic Surgeons (AAOS). “For these guidelines, we identified three critical outcomes that are the most important consequences of the complication of venous thromboembolic disease (VTED) in patients receiving hip and knee replacements,” says Joshua Jacobs, MD, second VP of the AAOS and chairman of the guideline workgroup. The outcomes, which he notes are rare, “include symptomatic pulmonary embolism, mortality, and major bleeds,” with the latter being related to anticoagulation, Jacobs told Eli in an interview. “The critical outcomes do not include deep vein thrombosis, which may occur after a hip or knee replacement.” But the DVT “may cause only minor, if any problems — particularly if it’s below the knee.” According to a press release from AAOS, the guideline recommends patients “receive anticoagulant therapy (unless they have a medical reason for not being able to use these drugs, such as a bleeding disorder or active liver disease) and/or mechanical compression devices after a hip or knee replacement surgery. There is, however, insufficient evidence to recommend any particular preventive strategy or the duration of these treatments. Patients should discuss the duration and type of preventive treatment with their physician.” “To have good evidence to make such specific recommendations, further research is required with very large studies using the critical outcomes mentioned above as the endpoints,” adds Jacobs. The guideline also recommends that “after hip or knee replacement, patients should get up and walk as soon as safely possible,” states the release. “Although there is insufficient evidence that ‘early mobilization’ reduces DVT rates, early mobilization is low cost, of minimal risk and consistent with current practice,” the release continues. A summary of the guideline posted on the AAOS website also states: “In the absence of reliable evidence, it is the opinion of this work group that patients undergoing elective hip or knee arthroplasty, and who have also had a previous venous thromboembolism, receive pharmacologic prophylaxis and mechanical compressive devices.” Jacobs further notes that “the guideline recommends against routine ultrasonography for all patients” after a hip or knee replacement. “Ultrasound after surgery is an appropriate test if there’s a clinical suspicion of a DVT,” he adds. “We updated the 2007 AAOS Guidelines in order to be included in the Agency for Healthcare Quality (AHRQ) National Guideline Clearinghouse, which requires an update of guidelines every five years,” Jacobs reports. “Since the first AAOS guideline on this topic, the Institute of Medicine (IOM) issued a report in 2011 entitled ‘Clinical Practice Guidelines We Can Trust,’” which provides “standards for developing clinical practice guidelines.” Jacobs says that “the AAOS process meets or exceeds these IOM standards.” Read the “Guideline on Preventing Venous Thromboembolic Disease in Patients Undergoing Elective Hip and Knee Arthroplasty” at www.aaos.org/research/ guideline/VTE/VTE_guideline.asp. The hospice section of the 2012 OIG work plan says the agency “will review hospices’ marketing materials and practices and their financial relationships with nursing facilities.” The work plan goes on to point out that “MedPAC, an independent congressional agency that advises Congress on issues affecting Medicare, has noted that hospices and nursing facilities may be involved in inappropriate enrollment and compensation. MedPAC has also highlighted instances in which hospices aggressively marketed their services to nursing facility residents,” the work plan states. “We will focus our review on hospices that have a high percentage of their beneficiaries in nursing facilities,” the work plan states. “What we know the OIG is looking at by virtue of their very articulate posting on the Internet, in congressional testimony — and in the recently released OIG 2012 work plan — is improper relationships between hospices and nursing homes,” says attorney Paula Sanders, with Post & Schell in Harrisburg, Pa. “That part is focused on hospice marketing and what hospices are telling nursing homes. But on occasion, we see nursing homes in areas with high hospice penetration asking for additional services in order to allow hospice into their facility — that’s a risk area,” she adds. Your Guide to State Survey Success And Quality Innovations ©The Long-Term Care Survey Alert. For Subscription Information, Call 1-800-874-9180 (Continued on next page) p87 Vol. 13, No. 12 MDS, Compliance & Clinical News to Use (cont...) “The fact that might be a standard in the market doesn’t make it legal,” Sanders warns. “Nursing homes should make sure their staff, including their social workers, who usually deal with hospice, are aware of the anti-kickback requirements.” Sanders also notes that one frequent compliance issue related to hospice in nursing facilities is “inconsistent CODING QUIZZER ANSWER Answer to Coding Quizzer (see question on page 86). “Coding: O0250A would be coded 0, no; O0250B is skipped, and O0250C would be coded 9, none of the above,” states the RAI manual. “Rationale: Mr. K. was unable to receive the influenza vaccine in the facility due to the fact that the facility did not receive its shipment of vaccine until after his discharge. None of the codes in O0250C, Influenza vaccine not received, state reason, are applicable.” Source: Printed verbatim from the RAI User’s Manual. n billing where the nursing home pharmacy is billing the resident separately [or a payer] for medications covered by the hospice.” “Sometimes it’s a judgment call and a clinical decision where you have to sit down as a team and evaluate the patient and figure out which drugs are related to the terminal illness that hospice is responsible for,” says attorney Connie Raffa with Arent Fox in New York City. Another issue, which represents a “huge survey and care risk” involves “poor communication and poor documentation between the hospice and nursing home [so that] the care plans don’t align — or the nurses at the respective organizations don’t understand the delineation of their responsibilities,” adds Sanders, with Post & Schell in Harrisburg, Pa. Editor’s note: For more information on the OIG’s views on hospice and nursing homes, see the transcript from an OIG podcast on the agency’s recent report, “Medicare Hospices That Focus on Nursing Facility Residents,” at http://oig.hhs.gov/newsroom/podcasts/2011/nudelman. asp. Also read that report at oig.hhs.gov/oei/reports/ oei-02-10-00070.pdf. n Order or Renew Your Subscription! Yes! Enter my: one-year subscription (12 issues) to Long-Term Care Survey Alert for just $249. Extend! I already subscribe. Please extend my subscription for one year for just $249. Subscription Version Options: (check one) ❑ Print ❑ Online* ❑ Both*(Add online to print subscription FREE) E-mail Payment Options Charge my: ❑ MasterCard ❑ AMEX ❑ VISA ❑ Discover Card # * Must provide e-mail address if you choose “online” or “both” option to receive issue notifications Exp. 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