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headlines A Publication of Hygeia Corporation Hygeia Introduces The Air Ambulance Exchange When air ambulance services are needed, time is of the essence. But when cost management is also important, identifying quality Providers that offer cost effective services is equally essential. Beginning November 1, 2004, Hygeia is pleased to provide clients and the healthcare industry with a unique method for finding the most cost-effective, quality air ambulance services. Hygeia’s Air Ambulance Exchange is not an air ambulance company, nor a broker. We facilitate transactions betweens purchasers and providers of air ambulance services. Through The Air Ambulance Exchange™, medical managers, utilization review and hospital personnel can post their flight needs online, and receive competitive bids from quality Providers worldwide. Whether the need is for private transports, repatriations, commercial airline medical escorts or organ transplant transportation, using The Air Ambulance Exchange™ will eliminate the need to search for multiple quotes and determine the credibility of Providers. Preferred Air Ambulance Providers can only participate after they are credentialed, with key information available on file. This enables you to choose Providers based upon both quality and price. “When this type of service is needed, prompt information exchange between all participants is critical,” explained Robert Manno, Hygeia’s Director of Air Ambulance Exchange Services. “We’ve created the world’s only centralized market place facilitating the most efficient exchange of services. ••• how it works • For your first request, log onto Hygeia’s Payer Portal or • • • • • www.hygeia.net at anytime, 24/7 and launch ‘The Air Ambulance Exchange’. Select the New Requester Registration button. You will be prompted to complete simple registration and post your flight requirements. Our system registers your request and instantaneously emails a notification to all Providers. Providers will offer a quote in 60 minutes or less. Compare quotes and review provider profiles. Choose the company (via our website) that offers the best combination of quality and price. Track savings and utilization through our online reports. After a flight request has been selected or cancelled, Providers are able to see competitive bids on that flight, (if they offered their quote within one hour of the flight request being posted.) “This helps to facilitate a gradual competitive price shift to the right market level, which benefits the Payer,” explained Mr. Manno. “However, it also benefits the Providers by giving them the market intelligence that helps them become more price competitive.” ...continued on page 2 In this Issue... Free Publication Offer! Page 7 HYGEIA NEWS: Introducing Hygeia’s Payer Marketing Team ....................................... page 3 Hygeia Expands Management Team ................................................... page 4 Hygeia Relocates Toronto Operations Office ...................................... page 4 PROVIDER SPOTLIGHT: Texas .................................................................................................... page 4 California ............................................................................................. page 5 MARKET WATCH: Growth of Managed Care Auditing Firms ............................................ page 6 15 Illnesses Drive Up Healthcare Costs .............................................. page 6 ..................................................... page 7 STAFF RECOMMENDATIONS: Conferences, Publications, Websites FAQ: About Hygeia PPO Network ................................................................. page 8 FALLFall 2004 HYGEIA NEWS ...continued from page 1 ••• the benefits of using the air ambulance exchange ™ • • • • • • • Access to a global network of air ambulance providers through a single website. List your flight request within minutes. Efficient delivery of several independent quotes with company credentials from Providers on one page for easy comparison. Save time better spent on case management and patient care. Eliminates need to pay costly broker fees. Generate reports for your cost analysis meetings. Available Back-Hauls listing of reduced-rate flights averaging 30%-60% savings. ••• sample client analysis report Hygeia’s Preferred Air Ambulance Providers offer the following Products/Services*: • Cumulative Flight Statistics Flight Requests, Quotes & Savings Total Flight Request Information Total Flights Requested: 111 Total Time to Input Requests: 21hrs 59 min. Total Average Input Time: 38 sec. Total Quote Response Information Total Number of Quotes Offered: 458 Average Number of Quotes per Request: 4.13 Average Time to First Quote Response: 30 min. 42 sec. Awarded Flight Savings Information Total Spent: $530,603.00 Total Savings off highest: $441,289.00 Total Savings off average: $151,307.00 Awarded Flight Selection Information Total Flights awarded to Jets: 29 Total Flights awarded to Twin Props: 1 Total Flights awarded to Escorts: 3 • • • • • • Arrangement of ground ambulance transportation to the aircraft Escort by certified medical personnel on air ambulance or commercial airlines Organ transfer Highly trained flight crews including specialty teams such as maternal or neonatal flight teams 24-hour flight coordination 24-hour emergency and non-emergency ambulance services throughout the world Bedside-to-bedside service State of the Art Medical Equipment* available on the aircrafts include: FAA Approved Stretchers | Ventilators | Cardiac Monitors | Defibrillators | Pacemakers | IV Infusion Pumps and Solutions | Oxygen and Oxygen Regulators and Supplies | Intubation and Airway Kits | Portable Suction Units | ACLS and other emergency medications | Pulse Oximeters | Blood Pressure Cuffs *May vary by Provider ••• partial listing of providers Hygeia’s Air Ambulance Exchange welcomes a growing number of participating providers. The following is a partial Provider listing. Canada Switzerland Canadian Global Air Ambulance Fast Air MedEvac Skyservice Lifeguard Air Ambulance Winnipeg Winnipeg Dorval Thailand Vantaa United States Finland Euro-Flite Air Ambulance France Medic'Air International Paris Germany FAI Flightambulance International German Air Rescue / DRF Lufthansa Airlines Med Call GmbH Nuernberg Filderstadt Frankfurt Wiesbaden Kenya Flying Doctor Service Nairobi Mexico Global Life Flight Guadalajara New Zealand South Pacific Air Ambulance Swiss-Air-Ambulance (REGA) Zurich Medical Wings, Siam Land Flying Co., LTD. Bangkok Aero Jet International Aeromedical Transport Services Corp Air Ambulance By Air Trek Inc. Air Ambulance Specialists, Inc. Airborne Air Ambulance AirMed International, LLC Aurora Aeromedical Services Charlie Alpha Air Ambulance Classic Lifeguard Aeromedical Services JetWest International MedFlight International Inc. Medway Air Ambulance, Inc. National Air Ambulance Premier Jets, Inc./ Lifeguard Air Ambulance Travel Care International, Inc Fort Lauderdale, Florida Duluth, Georgia Punta Gorda, Florida Englewood, Colorado Hot Springs, Arkansas Birmingham, Alabama Oldsmar, Florida Staunton, Virginia Page, Arizona Van Nuys, California Houston, Texas Lawrenceville, Georgia Fort Lauderdale, Florida Hillsboro, Oregon Eagle River, Wisconsin Auckland The Air Ambulance Exchange can be accessed via Hygeia’s Payer Portal or at www.hygeia.net. For more information, Hygeia clients can contact their Account Manager and prospective clients can email [email protected]. Hygeia Headlines • A Pu b l i c at i o n o f H y g e i a C o r p o rat i o n • Fa l l 2 0 0 4 • Pa g e 2