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MEETING OF THE BOARD OF MANAGERS Tuesday, September 27, 2005 Board Room University Center for Community Health 701 S. Zarzamora San Antonio, Texas Minutes BOARD MEMBERS PRESENT: James R. Adams, Vice Chair Ira Smith, Secretary Luis Roberto Vera, Jr., J.D Linda Rivas BOARD MEMBERS ABSENT: Robert Jimenez, M.D. Robert Engberg Alexander E. Briseño OTHERS PRESENT: George B. Hernandez, Jr., President/Chief Executive Officer, University Health System Chris Bracken, Professor & Interim Chairman, Department of Anesthesiology, UTHSCSA Linda Boyer-Owens, Vice President, People & Organizational Development, University Health System Francine Crockett, Executive Director, Purchased Resources, University Health System Theresa DeLaHaya, Vice President, Prevention Services/University Center for Community Health Peggy Deming, Executive Vice President/Chief Financial Officer, University Health System Steve Enders, Senior Vice President, Ambulatory Services, University Health System Gabriel Martyak, M.D., Associate Dean for Clinical Affairs, Office of the Medical Dean, UTHSCSA Roe Garrett, Vice President/Controller, University Health System Edward Grab, President/Chief Executive Officer, University Physicians Group Leni Kirkman, Executive Director, Corporate Communications and Marketing, University Health System Tony LoBasso, Vice President, Affiliate Fiscal Administration, University Health System Tom Mayes, M.D., Interim Dean, Office of the Medical Dean, UTHSCS Kenneth Matthews, M.D., Professor, Department of Psychiatry, UTHSCSA Karen McMurry, Executive Director, Legal Services & Risk Management, University Health System Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 2 of 8 Pam Otto, M.D., Associate Professor, Department of Radiology, UTHSCSA; and Vice President, Medical/Dental Staff, University Health System Thomas Peters, Vice President, Security & Support Operations, University Health System Bill Phillips, Director, Operational Services/Information Services, University Health System Nancy Ray, R.N., M.A., Associate Administrator/Chief Nursing Officer, University Hospital Richard Rodriguez, Assistant Administrator, University Hospital Greg Rufe, Administrator, University Hospital Theresa Scepanski, Senior Executive Director, Health System Administration, University Health System Jean Setzer, Ph.D., Vice President, Strategic Planning, Health Policy Research, and Grants And other attendees. MEMBERS OF THE PRESS: None. CALL TO ORDER: Mr. Adams called the meeting to order at 6:00 p.m. INVOCATION AND PLEDGE OF ALLEGIANCE: Brother Cletus led the invocation and Mr. Adams led the pledge of allegiance SPECIAL RECOGNITION: The Honorable Sergio “Chico” Rodriguez, Bexar County Commissioner, Precinct 1 administered an Oath of Office to Ms. Linda Rivas for her appointment to the Board of Managers for the period September 1, 2005 through August 31, 2007. REPORT FROM THE NOMINATING COMMITTEE AND ELECTION OF BOARD OF MANAGERS OFFICERS – JIM ADAMS SUMMARY: The Nominating Committee appointed by Dr. Jimenez comprised of Luis Vera, Alex Briseño, and Jim Adams solicited input from the Board of Managers on September 1 for consideration in their deliberations regarding officer position appointments for the 2005-2006 term. The Committee convened on September 21, and recommends the following slate of officers for this term: Dr. Jimenez – Chairman Mr. Jim Adams – Vice Chairman Mr. Ira Smith - Secretary RECOMMENDATION: ACTION: EVALUATION: FOLLOW-UP: Mr. Adams recommended approval of the Nominating Committee’s recommendation. A MOTION for approval of this recommendation was made by Mr. Vera, SECONDED by Ms. Rivas, and PASSED UNANIMOUSLY. None. None. Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 3 of 8 CITIZEN PARTICIPATION: Mr. Faris Hodge addressed the Board of Managers regarding several issues, including matters related to the Board of Managers, Human Resource issues, pharmacy services, cafeteria prices, environmental issues at the University Health Center Downtown, and other issues at University Center for Community Health. Mr. Adams thanked Mr. Hodge for his input and directed Mr. Hernandez to reply in writing to Mr. Hodge’s concerns. Ms. Pat Pfeiffer of San Antonio Transcription addressed the Board of Managers regarding a medical records transcription contract award to Cymed Transcription Services, pending Board approval this evening. Her company is a small, woman owned business which employs 14 women in San Antonio. Ms. Pfeiffer informed the Board that according to her research, Cymed Transcription Services outsources its work to the Philippines, and noted that the UHS contract specifications state that the company awarded the contract will conduct this specific business inside the United States. Ms. Pfeiffer’s assessment of the situation is that the work by Cymed must be leaving the U.S. where it can be done as economically as 2-3 cents per line, or $417, 600 for two years. San Antonio Transcription’s bid was at $502,120, with a 3% discount if paid within 10 days. Staff was asked to address the Board in response to Ms. Pfeiffer’s allegations. Ms. Crockett replied that the cost difference between the low recommended bidder (Cymed) and San Antonio Transcription is $83,520. University Health System is satisfied with the quality and level of transcription performed by the incumbent San Antonio Transcription, the recommendation to award to Cymed is based solely upon low bid and potential cost savings to the Health System. Specifications within the contract do state that transcription of all reports for the University Health System must be done within the continental United States and the recommended company has agreed to honor the specifications. Additionally, Information Services staff has verified the compatibility of software used and Cymed does use Soft Med. Mr. Vera asked staff about the ranking process in determining best value to the community as related to local companies who do not place the lowest bid. Mr. Vera believes that the Board of Managers set a precedent earlier in the year that local firms would be given higher consideration after a similar incident involving Frost Bank. Mr. Hernández emphasized that although the Board’s purchasing policy is to procure goods and services from Bexar County vendors when price, performance and quality factors are equal, this particular contract award is being recommend based solely on low bid status, another important aspect of the purchasing policy. The current policy is based on the City and County Purchasing Acts but is not law, and can be amended by the Board of Managers if it so desires. The Board members present discussed the need to reconvene an ad hoc committee of the Board for the purpose of reviewing the purchasing policy to comply with actual Board practices. (At this time a MOTION to TABLE the low bid recommendation for a Contract with Cymed (#2507385-IF) was made by Mr. Vera, SECONDED by Mr. Smith, and PASSED UNANIMOUSLY, until the Board has an opportunity review the purchasing policy.) Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 4 of 8 APPROVAL OF MINUTES OF PREVIOUS MEETING: SUMMARY: RECOMMENDATION: ACTION: EVALUATION: FOLLOW-UP: The minutes of the special Board meeting of August 16, 2005 were presented for approval. Mr. Adams recommended approval of the minutes as submitted. A MOTION for approval of the minutes was made by Mr. Smith, SECONDED by Ms. Rivas, and PASSED UNANIMOUSLY. None. None. REPORT FROM THE PRESIDENT OF THE HEALTH SCIENCE CENTER – FRANCISCO CIGARROA, M.D. SUMMARY: RECOMMENDATION: ACTION: EVALUATION: FOLLOW-UP: Upon Dr. Cigarroa’s arrival he was asked to report on HSC matters. He stated that it has been a privilege to work with University Health System and is amazed at how well staff has worked with medical students, side by side, providing care to Louisiana evacuees. The Health Science Center is seeking department status for the Neurosurgery program due to the recruitments and support received from the University Health System. The application has received approval by the Board of Regents and is pending review by the Texas Higher Education Coordinating Board. Dr. Mayes agreed that the hurricane relief experience has made a very powerful statement to the medical students and will impact the rest of their careers. He welcomed Ms. Linda Rivas and offered his assistance. He acknowledged faculty members present, and provided a status report on the Medical Dean search, as requested by Mr. Smith. A recommendation for finalists has been made to Dr. Cigarroa. Additional and more extensive interviews are scheduled for the month of October. The University Health System has been part of this process as well. Mr. Adams thanked Dr. Cigarroa for his leadership and in arranging Mr. Hernandez’s presence at an upcoming Board of Regents meeting for information sharing purposes. None. This report was provided for informational purposes only, and no action was required by the Board of Managers. None. None. NEW BUSINESS A. CONSIDERATION OF APPROVAL OF RECOMMENDATIONS AND ACCEPTANCE OF REPORTS IDENTIFIED AS CONSENT AGENDA ITEMS: SUMMARY: Five (5) action items were presented for approval on the consent agenda: Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 5 of 8 1. 2. 3. 4. 5. Report from the President of the Medical-Dental Staff – David Hnatow a. Consideration of Medical-Dental Staff Recommendations Regarding Staff Membership Commissioning of Peace Officers – Tom Peters Consideration of Appointments to the University Health System Foundation Board of Directors – Jim Adams Consideration of Changes to the Bylaws of the Board of Managers – Ira Smith Purchasing Activities (See Attachment A) – Francine Crockett Informational items: 6. Report on Supplier Diversity – Francine Crockett 7. Second Quarter Progress Report on 2005 Strategic Priorities – George Hernandez RECOMMENDATION: ACTION: EVALUATION: FOLLOW-UP: Mr. Adams pulled the Contract for Service with Cymed Transcription Services (#2507385-IF) from the purchasing agenda. He recommended approval of the remaining action items on the consent agenda. A MOTION for approval of the remaining action items on the consent agenda was made by Mr. Smith, SECONDED by Ms. Rivas, and PASSED UNANIMOUSLY. See Citizen Participation Item No. 2 for discussion and MOTION on transcription services contract (#2507385-IF). Ms. Rivas will be provided with Board minutes and other relevant data regarding the Board’s prior discussions with staff regarding the Frost Bank contract. Staff is asked to work with the appropriate Board standing committee to address Health System purchasing that should take the importance of locality into account. The Board of Managers requested a full update regarding Supplier Diversity matters in the near future ITEMS RELATED TO PLANNING & OPERATIONS –NONE ITEMS RELATED TO BUDGET & FINANCE – ROBERT ENGBERG, CHAIR 1. CONSIDERATION OF SELECTED PURCHASING ACTIONS – GEORGE HERNANDEZ SUMMARY: A. Contract for Rental Services with Xerox – Francine Crockett B. Contract for Professional Services with Robert Ruiz, M.D. – Theresa Scepanski RECOMMENDATION: The Strategic Financial Planning Committee recommended approval of a 5-year contract award to Xerox Corporation; and approval to authorize the President/CEO to execute an Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 6 of 8 ACTION: EVALUATION: FOLLOW UP: Agreement with Robert Ruiz, M.D., for a total estimated amount of $150,000. There were no objections made to staff’s recommendation for approval of the contracts, and the contracts were approved. Regarding the contract for rental Services with Xerox, Ms. Crockett clarified for Ms. Rivas that the five year contract includes the cost of maintenance and supplies, such as toner. Mr. Smith cautioned staff that in his experience, every savings comes with a headache. He asked staff to be vigilant regarding personnel, material, scheduling. He noted that it is not enough for projects to appear cost-effective, but that cost effectiveness needs to managed and the management of an in-house copy center will not be easy and sometimes will be frustrating. None. 2. KATRINA REPONSE REPORT – STEVE ENDERS/TOM PETERS/GEORGE HERNANDEZ SUMMARY: RECOMMENDATION: ACTION: Mr. Peters reviewed the initial steps which eventually led to the University Health System’s intense involvement in relief efforts for victims of Hurricane Katrina. A press conference by Mayor Hardberger and Judge Wolff on September 1 called for a commitment from local community leaders to support this effort. Dr. Fernando Guerra and George Hernandez committed their respective organizations for health care matters. The Health System went into action and executed necessary steps to address physician credentialing matters, logistics, patient management, evacuees and special needs patients. Mr. Enders reviewed the actions quickly taken by the Ambulatory Services division. CMA and SAMHD volunteer physicians were recruited, as were shelter support staff and responses to medical needs began. The need to transition from a triage system to a primary service also quickly became apparent. It was agreed that the Health System would transition the Levi Strauss location to an Express Med Operation. Challenges included information technology issues, medications, and chronic health issues. Mr. Hernandez reported unprecedented cooperation among community agencies and proof of region readiness, community resources had responded to the needs of the Louisiana evacuees. Seventy five percent of evacuees had transitioned out of shelters by the time Hurricane Rita arrived. The names of the volunteer staff members and response timelines were displayed in the Board Room. The cost of treating Hurricane Katrina evacuees through September 18, 2005, was also provided. The University Health System will vigorously pursue the maximum federal and local reimbursement dollars allowed for providing these services. None. This report was provided for informational purposed only, and Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 7 of 8 EVALUATION: FOLLOW UP: no action was required by the Board of Managers. The Board of Managers thanked staff for their efficient support of this effort and asked Mr. Hernandez to relay their appreciation to all staff. Management staff will explore employee recognition opportunities for the staff involved in these efforts. 2. CONSIDERATION OF FINANCIAL/OPERATIONS REPORTS FOR AUGUST 2005 – PEGGY DEMING SUMMARY: In August, the Health System experienced a gain of $6.7 million from operations which exceeded the budgeted loss of $343,000 by $7.0 million. The gain was primarily due to higher DSH/UPL revenue. The higher DSH/UPL was a direct result of the extensive legislative work done by the Health System and other hospital districts during the 79th Legislative session to prevent the roll out of Star+Plus. As a result two one time adjustments were made by the Health and Human Services Commission for SFY 2005. One of the adjustments was to include data associated with Bexar County service area Primary Care Case Management (PCCM) in the calculation of DSH and UPL for SFY 2005. Unfortunately, the State has announced that the PCCM model in the Bexar County service area will be converted to a capitated HMO model effective July 1, 2006. Capitated managed care models do not qualify for supplemental UPL payments. The second change was to take advantage of a one time Federal adjustment made to allow State hospitals to increase Federal match funding up to 175% of their DSH cap. This adjustment was extended to the large public hospitals. This Federal 175% adjustment expired September 1, 2005 and is no longer available. Both of these changes resulted in an increase in DSH/UPL funds of $5.5 million in August. Additional funds associated with these two changes are expected in September and October but the exact amounts will not be known until the funds are received. Most revenue categories other than physician rental income (which was slightly behind) exceeded budget in the month. On the expense side, most expense categories performed worse than budget with the exception of Purchased Services. This was primarily due to the higher activity level (up 3.1%) experienced during the month except for Supplies. Staff continues to work with our physician partners on supply cost matters. Investment income was up in the month and exceeded budget by a net $179,000. The gain before considering market adjustments was $7.6 million which exceeded budget by $7.2 million. A drop in interest rates the last week of August created a $947,000 unrealized market gain which contributed to a further increase in the Health System’s bottom line gain to $8.5 million. RECOMMENDATION: Ms. Deming recommended acceptance of the financial reports subject to audit. ACTION: A MOTION for approval of this recommendation was made by Regular Meeting of the Board of Managers Tuesday, September 27, 2005 Page 8 of 8 EVALUATION: FOLLOW-UP: Mr. Smith, SECONDED by Ms. Rivas, and PASSED UNANIMOUSLY. None. Staff will provide a report that outlines prior year’s trends regarding actual vs. estimated year end bottom line variances for approximately a 10 year period as requested by Mr. Smith. COMMUNICATIONS Messrs. Vera and Hernandez announced a press conference with Carlos Ayus, M.D., and other dialysis patients, this Wednesday at 10am at Dialysis West at University Center for Community Health. The purpose of this event is to release findings from the UHS sponsored study on daily dialysis recently published in the Journal of American Nephrology. Mr. Vera thanked the Board of Managers for its vision and compassion in taking on this project. The outcome data places Dialysis West in the Top 1% in the nation, with regard to mortality. Also, the National Institutes of Health is beginning a trial in October that will include Dialysis West. All Board members were invited to attend the press conference. ADJOURNMENT: There being no further business, Mr. Adams adjourned the meeting at 7:35 p.m. ___________________________________ Jim Adams Vice Chairman, Board of Managers ______________________________ Ira Smith Secretary, Board of Managers ____________________________________ Sandra D. Garcia Recording Secretary