Download Oana Mălureanu

Email: [email protected];Address: Englandsvej 38C, Zipcode 2300, København; Phone: 0045 52 79 52 80
Oana Marin
Summary
Over the last 3 years my professional experience has focused on IT Security, IT Compliance and Risk
Management. As an IT supporter I have been working with a broad range of customers from very
large (over 40000 end points) to small (under 100), assisting them to implement security solutions
for vulnerability scanning and patch management.
Having worked with various areas of IT (support, QA, development) and various technologies, I have
developed a good understanding of various aspects of IT that has increased my flexibility to apply
the already accumulated knowledge to specific IT ecosystems.
To complement the hard skills developed, my strong soft skills are planning, managing projects,
forecasting and setting goals (and accomplishing them).
Professional experience
Secunia ApS
11.2010 – present
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Solution Specialist
Technical assistance and training
Pre-sales technical support
Gathering feedback on the solutions
Documenting internal processe
Copenhagen
Results achived
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As a team we reached customer satisfaction of plus 90%
As an individual I obtained results above the team average, receiving positive feedback from
my colleagues and my manager
Introduction of a number of different programs to assist the team: Tuesday Training, Buddy
program for new hires, Improve communication between departments
S.C. Autoliv Romania S.R.L
11.2009 – 08.2010
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Help – Desk Agent
Solving software related problems for Autoliv
employees
Documenting the incidents
Redirecting the specific or the higher
complexity incidents to expert teams
Braşov
Results achived
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We managed to reach our team objectives every month
As an individual I obtained results above the team average, receiving positive feedback from
my supervisor and my manager
Email: [email protected];Address: Englandsvej 38C, Zipcode 2300, København; Phone: 0045 52 79 52 80
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Microsoft - Global Technical
Support Center 09.09 – 10.09
Internship
Shadowing the Support Engineer
Participating in team events and projects
Bucharest
Results achived
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We managed to complete every task with excellent results
I received excellent feedback from my buddy and my manager
Novensys
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02.08 – 04.09
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Junior Developer Microsoft Dynamics
Nav
Customizing and optimizing the Microsoft
Dynamics Nav application
Debugging
Requirements analysis and resolution
offering
Bucharest
Results achived
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In depth knowledge of the software Dyamics Nav
As a team, we managed successfully complete the projects assigned
After 1 year I was in charge of my own projects
Education
Copenhagen Business
School 2010-present
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Master of Science in Business
Administration and Information Systems
Profile: Information Management
Copenhagen
Courses:
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Change Management and IT
Social Information: Principles of the Social Web
Statistics and Probability Theory
Strategic Information Management
Leadership and Communication
Specific competences gained:
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Identifying change management issues in organizations caused by the implementation of IS
or supported by IS.
Analysing change management issues in organizations either caused by the implementation
of IS or supported by IS.
Planning and designing interventions based on the change management issues.
Discussing and reflecting upon the use of different perspectives for understanding and
managing change
Email: [email protected];Address: Englandsvej 38C, Zipcode 2300, København; Phone: 0045 52 79 52 80
Academy of Economical
Studies 2007-2010
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Bachelor in Management
Specialty: Economic Management
Bucharest
Courses:
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Managements Fundamentals
Production Management
Process Quality Management
Human Resources Management
Economic-Financial Analysis
Specific competences gained:
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Contextual understanding and use of managerial concepts in the competition-driven economy
Evaluating, interpreting and explaining of organizational phenomena and trends from an
integrative perspective
Efficient use of managerial methods, instruments and technique in actual economic and social
environments and within specific corporate behavior defined by functions such as: selling,
purchasing, research and development, manufacturing process co-ordination, human
resources etc.
Ability to use knowledge and skills for risk reduction and capitalization of competitive
advantages for the benefit of the organization
Academy of Economical
Studies 2006-2009
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Bachelor in Cybernetics, Statistics and
Economic Informatics
Specialty: Economic Informatics
Bucharest
Courses:
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Statistics and Probability Theory
Econometrics
Economic Information Systems
Databases
Object oriented programming
Specific competences gained:
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Knowledge, understanding and use of various concepts methods and techniques related to
computational systems and programming languages
Knowledge, analysis and prognosis of phenomena and processes related to the economic
field based on appropriate mathematical, econometrical, statistical, and computational
methods
The ability to use and develop software products, for which they offer the necessary
information to decision-makers or to certain categories of end-consumers who apply or make
decisions at micro- or macroeconomic level
Elaboration of feasibility studies, diagnosis activities and computational solutions with a view
to limiting or eliminating unfavorable phenomena or processes or to improving the current
state of the systems in various economic contexts.
Email: [email protected];Address: Englandsvej 38C, Zipcode 2300, København; Phone: 0045 52 79 52 80
Volunteering
Club for the Protection of
Nature and Tourism
2005 – 2007
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Volunteer
Organising folk music evenings
Organising winter/summer camps
Organising and participating in mountaineering
contests
Participating in ecology projects
Writing projects for obtaining finances
Braşov
Contests, certificates, awards
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Comptia Security+: April, 2013
IELTS (International English Language Testing System): December, 2009, Academic
module, result obtained 7.5
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OAI Diploma (Oracle Academic Initiative): 2008
Navision 4.0 C/SIDE Introduction Certificate: April 2008, creating and customizing
Microsoft Dynamics Nav objects, competences in C/AL
Navision 4.0 C/SIDE Solution Development Certificate: April 2008, understanding and
using the software environment C/SIDE
Technical aptitudes
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Programming languages knowledge: Pascal, Visual C,C++,C#, Java
Database knowledge; SQL Server, Oracle, Microsoft Access
Web technologies: Html, Css, Php, JavaScript
Programs for images processing and animation: Adobe Flash Professional, CorelDRAW
Graphics Suite, Macromedia Director
Office programs' knowledge: Microsoft Office
Foreign languages (writing/speaking/reading)
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English – Medium/Advanced/Advanced
French – Medium/Medium/Medium
German – Beginner/Beginner/Beginner
Danish – Beginner/Beginner/Beginner
Other Knowledge and Aptitudes
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Special aptitudes for realistic domains (Mathematics, Informatics)
Teaching aptitudes
Extrovert and communicative
Analysis and synthesis capacity
Abilities for motivating the ones around