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CV Gordana Dukić is an associate professor in the Department of Information Sciences at the Faculty of Humanities and Social Sciences, Josip Juraj Strossmayer University of Osijek. She was born on October 31, 1970, in Đakovo, where she finished elementary school and high school. She graduated in 1995 at the Faculty of Economics in Osijek. In 1998, she received her MSc and in 2006, she defended her doctoral thesis and received her PhD degree from the same faculty. From March 1995 to March 1996 Gordana Dukić was employed at the Croatian Health Insurance Fund in Osijek where she handled the accounting and legal matters, and participated in the informatization process of health care system. During 1997 she was employed in Fiatslavonija d.o.o. Osijek as an Assistant Executive Director. From 1999 to 2002 she worked for Dux-mission d.o.o. Osijek. In Abacus Osijek she was engaged in organization activities, managing, tuition, statistical research and IT consulting from 2003 to 2008. She joined the Faculty of Humanities and Social Sciences, University of Osijek, Croatia as a senior assistant in 2008. She became an assistant professor in 2010 and an associate professor in 2013. From 2012-2014 she was a head of Library Management and Organization of Information Chair at the Department of Information Sciences in the same Faculty. Currently she is the deputy head of the Department of Information Sciences. Her research interests include management and organisation, project management, library management, marketing management, statistics and quantitative methods. On these topics, she has published more than 50 scientific articles in international journals, conference proceedings, and book chapters. She has worked on several scientific projects, whose results were presented at national and international conferences. She is married and the mother of two children. Teaching Undergraduate: Business communication Management of information Systems (institutions) I. Probability and statistics Statistical data processing Account-keeping Financial management Graduate Managing change in libraries and information centres Project management Marketing of library products and services Marketing in publishing and bookselling Selected bibliography 1. Kozina, Goran; Keček, Damira; Dukić, Gordana. Knowledge management at Croatian polytechnics – Assessment of the knowledge transfer process. // Technics Technologies Education Management, 8 (2013), 158-168. 2. Dukić, Darko; Dukić, Gordana; Penny, Kay. Knowledge management and e-learning in higher education: A research study based on students’ perception. // International Journal of Knowledge and Learning, 8, (2012), 313-327. 3. Dukić, Darko; Dukić, Gordana; Kozina, Goran. Analysis of students’ ICT usage in the function of Croatian higher education development management. // Technical Gazette, 19 (2012), 273-280. 4. Kvesić, Ljiljanka; Dukić, Gordana. Risk Management and Business Credit Scoring, 34th International Conference “Information Technology Interfaces”, Cavtat, Dubrovnik, June 25-28, 2012., in Luzar-Stiffler, V., Jarec, I., Bekic, Z. (eds.): Proceedings of the ITI 2012, SRCE University Computing Centre, University of Zagreb, Zagreb, 2012., pp. 47-51. 5. Dukić, Darko; Dukić, Gordana; Medarić, Davor. Managers and Information Society: A Croatian Experience, Computer Technology and Application, David Publishing Company, Libertyville, Illinois, USA, Vol. 2, No. 8., 2011., pp. 607-615. 6. Dukić, Gordana; Sesar, Mate; Sesar, Ivana. Inferential Statistics Methods and the Computer-Based Approach to Project Management, The 13th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2009), Orlando (USA), July 10-13, 2009., in Callaos, N., Chu, H.-W., Lesso, W., Tzeng, J.-R., Zinn, C.D. (eds.): Proceedings, Volume I, International Institute of Informatics and Systemics, Orlando, 2009., pp. 46-51. 7. Dukić, Gordana; Sesar, Ivana; Pašalić, Tomislav. Library Activities Management Based on a Simulation Queuing Model and an Aspiration Level Model Using Statistical Methods, 31st International Conference “Information Technology Interfaces”, Cavtat, Dubrovnik, June 22-25, 2009., in Luzar-Stiffler, V., Jarec, I., Bekic, Z. (eds.): Proceedings of the ITI 2009, SRCE University Computing Centre, University of Zagreb, Zagreb, 2009., pp. 125130. All publications can be seen on the website: http://bib.irb.hr/lista-radova?autor=260082