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View More About How We Use Cookies and Related Technologies The following provides some information on the types of cookies E*TRADE uses and how you can control and delete these cookies. We encourage you to review our complete Privacy Policy https://global.etrade.com/sg/en/sg-privacy-statement to learn more about our information practices. Topics: What cookies are and how E*TRADE uses them How to control and delete cookies List of main E*TRADE cookies List of main third parties that appear on the E*TRADE site and which use cookies List of main third parties that help us to provide content or host sections of our site What cookies are and how E*TRADE uses them Cookies are files saved to an Internet user’s computer that store a limited amount of information. For example, some cookies help us remember your computer and streamline the login process, some are used to authenticate you as a user on our systems, and some cookies help us deliver advertising that is more customized to your needs on our Web site and the Web sites of our partners. A cookie can either be stored in your computer’s memory temporarily and automatically deleted when you close your Web browser (a “session” cookie) or placed on your hard drive (a “persistent” cookie) by a Web server. A persistent cookie is not deleted when the browser is closed and will stay in one of your browser’s subfolders until you delete it manually or your browser deletes it based on the cookie’s expiration period. Browser Cookies: Browser cookies are used by E*TRADE and its partners for targeted marketing activities and Web site analytics. When you are on the E*TRADE web site, browser cookies are placed on your computer by E*TRADE as well as by third-parties. The information that we collect and share (e.g., IP Address of your computer and pages viewed) does not contain customer or consumer names, addresses, telephone numbers, or email addresses. This information helps our company refine and improve our Web site content and presentation, deliver relevant advertising regarding E*TRADE products and services on other Web sites you visit and optimize our placement in search engine results. Flash Cookies: In addition to general browser cookies, we use Local Shared Objects (sometimes referred to as “Flash cookies” that are built for use with the Adobe® Flash® Player), for fraud prevention and detection purposes, to personalize and to enhance Web site presentation and functionality, as well as to distinguish customers from visitors to our Web site. Unlike general browser cookies, Flash cookies may not be easily managed through your browser controls and are not saved in your browser’s temporary Internet files. Flash cookies remain in your Flash Player folder until they are removed, as described below (E*TRADE may also set Flash cookies to expire). Web Beacons: E*TRADE also uses Web Beacons (also known as clear gifs or pixel tags), which are images that we incorporate onto our Website to analyze advertising campaigns and the general usage patterns of Web site visitors. E*TRADE uses Web Beacons to help manage online advertising and site traffic analysis. These image files are provided by third parties for external ad management, search marketing tracking, affiliate marketing, and etrade.com site analytics. In all such instances, the Web Beacon is used to collect your computer’s IP Address and certain other limited information when you are on our Web site. We do not collect your name, e-mail address, or telephone numbers using this technology. For example, with online advertising campaigns, Web Beacons enable third parties to recognize a cookie on your Web browser, which in turn enables us to learn which advertisements bring unique users to etrade.com from other locations on the Web. How to control and delete cookies You can control and delete cookies by following the directions below. In addition, under the section below titled, “List of third parties that appear on the E*TRADE site and which use cookies,” we have provided instructions on how to opt out of specific types of third party advertising cookies. Please keep in mind, though, that refusing cookies may affect your experience on our Web site. Browser Cookies: For browser cookies, you may delete or prevent placement of cookies by following the instructions contained in the Help section of your browser, or for certain cookies, you may visit the Network Advertising Initiative at http://www.networkadvertising.org/managing/opt_out.asp and opt out of the behavioral advertising delivered by the NAI’s member companies. Flash Cookies: To delete or prevent placement of Flash cookies, you will need to visit the Adobe Flash Player Help site at www.adobe.com/go/settingsmanager, click on the hyperlink for “Website Privacy Settings panel” on the left hand side of the screen and follow the instructions for preventing third-party Flash content from storing data on your computer. Web Beacons: Because Web Beacons or clear gifs are included within the recipe for a web page (just the same as any other content request), you cannot opt out or refuse them. However, where they are used in conjunction with cookies, one can either opt out of cookies or change the cookie settings in your browser. In other instances, such as in the case of emails, clear gifs are not used in conjunction with cookies and if you are unhappy with the use of clear gifs in such manner, then you should not use the Web site or register to receive emails. -2- List of main E*TRADE cookies This is a list of the main cookies set by the E*TRADE website, and a short description of what each cookie is used for. There are other cookies that E*TRADE uses that relate to particular functions, settings, and web page and site uses and performance. If the cookie only lasts for the duration of the session, we have made note of that below. Cookie name Purpose SMSESSION Used to store the user ID and a unique session ID for the purposes of authentication and session control. Required for session. Lasts for only duration of session. selected_cspcid Used in conjunction with validation purposes during login. Required relative to log-in and validation. Lasts for only duration of session. last_login_time Used to store the last log-in time and is required so that last login time is displayed to the customer. Lasts for only duration of session. CRC_SESSION Used in conjunction with session and is required for session control. JSESSIONID Used for session optimization. This cookie improves the functionality of the website. mbox Web analytics. This cookie is part of the Omniture platform, but is placed from an E*TRADE domain and contains a unique identifier. s_cc Web analytics. This cookie is part of the Omniture SiteCatalyst platform, but is placed from an E*TRADE domain. This cookie is set and read by code to determine whether cookies are enabled. Lasts for only duration of session. SC_pvp Web analytics. This cookie is part of the Omniture SiteCatalyst platform, but is placed from an E*TRADE domain. It collects the name of the previous page the user was on. s_ppv Web analytics. This cookie is part of the Omniture platform, but is placed from an E*TRADE domain. It is used to store the percentage of the page that was displayed vertically to the enduser. Lasts for only duration of session. s_sq Web analytics. This cookie is part of the Omniture platform, but is placed from an E*TRADE domain. This cookie contains information about the previous link clicked by the user. Lasts for only duration of session. PLT_LOGOUT_TIME This cookie holds the expected logout time. Required for session expiration warning. Lasts for only duration of session. PLT_POPUP_NAME This cookie holds the name to be used for the logout popup window. Required for session expiration warning. Lasts for only duration of session. PLT_MASTER_ID Stores webpage information that is required for session expiration warning. Lasts for only duration of session. WRC_ID Used to store IP address and time stamp. -3- *_locale Ghome includesptab et_site user sp.emp_idx et_segment DeviceTokenFSO RSADevicePrint rsa_fso.sof Used to store time zone locale information. Required for timezone and other region-specific settings. Used to store customer type, country, and the locale. Required for language settings. Used to indicate whether to display the stockplan tab for the user. Required for website content delivery. Lasts for only duration of session. Used to deliver content and identify category of user. Required for website content delivery. Lasts for only duration of session. Used to store and recognize the current user login. Required for certain instances of session identification and/or control. Lasts for only duration of session. Used to store an index of a stockplan account in the account list. Required for delivering stockplan-related content on the website. Web analytics. This cookie is part of the Omniture platform, but is placed from an E*TRADE domain. Used for fraud detection and prevention. Lasts for only duration of session. Used for fraud detection and prevention. Lasts for only duration of session. Flash cookie used for fraud detection and prevention. Directions on how to delete or manage Flash cookies can be found at: www.adobe.com/go/settingsmanager. List of main third parties that appear on the E*TRADE site and which use cookies Below is a list of the main third party cookies that appear on the E*TRADE site. If you would like additional information about these cookies, you should review the third party’s privacy policy. We have provided links below on how to opt out of receiving these cookies. Cookies Purpose AOL AOL provides targeted marketing services, allowing E*TRADE to understand audience characteristics of users that visit their website and/or view their ads. The service uses cookies to store information to help understand visits made by users to the website and clicks made on ads. You can opt out of receiving cookies from AOL at: http://advertising.aol.com/privacy. Atlas (Microsoft) Atlas provides analytics and marketing management. These services use cookies to collect information about visits and other activity on the site, to determine the effectiveness of the advertisements, and to show ads based on previous interactions with the site. You can opt out of receiving cookies from Atlas at: http://choice.live.com/advertisementchoice/. DoubleClick (Google) DoubleClick manages and serves advertisements. The service uses cookies to collect information about web pages visits made by users and uses that information to provide targeted advertising. You can opt out of receiving cookies from -4- Emediate Invite Media (Google) Media Mind Technologies Omniture Right Media (Yahoo!) Google Analytics AdWords (Google) DoubleClick at: https://www.google.com/settings/ads/onweb/?hl=en&sig=ACi0T Ch19MtqyZygx1gMMt1mWVY5El_YwJEEz0_euhL5L6QEKE atNFYwnaHB6fGmCXBauSYHma8jZ2Io_KLTwSq_YdN9JBtNePftCom9OTOrJJ_Z_hX2IEaRSd9QBXpUP4Xu ugodpDHkoBcrhwvisXLihFEENGhwTCJEPvrSfoo4xAPkqPhY so&hl=en#display_optout. Emediate provides ad serving technology for online advertising delivery and management. Emediate uses cookies to provide users with unique ads, to sequence ads in a series, and to measure the number of unique visitors that have viewed the ad. You can opt out from Emediate cookies by going to their privacy policy and contacting them through the link. The link to contact Emediate is at: http://www.emediate.com/143/. Invite Media uses cookies to collect information to measure the success of online advertising campaigns. You can opt out of receiving cookies from Invite Media at: http://assets.invitemedia.com/opt-out.html. MediaMind uses cookies to collect information related to advertising campaign results in order to provide more suitable advertising for users. You can opt out of receiving cookies from MediaMind at: http://www.youronlinechoices.com/wpcontent/plugins/optout/callback?status=optedout&token=MMTo ken. Omniture provides metrics, web analytics, and statistical information to E*TRADE. Omniture uses cookies to collect information about audience characteristics and to customize promotions. You can opt out of receiving cookies from Omniture at: http://www.omniture.com/en/privacy/2o7 and http://www.omniture.com/en/privacy/visualsciences/policy. Right Media runs an online ad exchange allowing companies to buy and sell ad space on websites. Right Media uses cookies to evaluate the performance of the site. You can opt out of receiving cookies from Right Media at: http://content.yieldmanager.edgesuite.net/opt_out.html. Google Analytics is a web analytics tool that helps E*TRADE to understand how visitors engage with our site. Google Analytics uses cookies to collect information, such as what time the site visit occurred, whether the visitor is a repeat visitor, and the identity of the referring site. You can opt out of receiving cookies from Google Analytics at: https://tools.google.com/dlpage/gaoptout?hl=None. AdWords helps support E*TRADE’s advertising efforts when people search for us on Google. AdWords uses cookies to help us to determine how many people who click on our ads are purchasing our products. You can opt out of receiving cookies -5- TubeMogul Chartbeat from AdWords at: http://support.google.com/adwords/bin/answer.py?hl=en&answe r=2404188. TubeMogul provides a platform to help advertisers place advertisements into videos that you view. TubeMogul uses cookies to help us understand and analyze how our cookies are employed to understand viewership data, to improve user experience, and to report on the effectiveness of our campaigns. You can opt out of receiving cookies from TubeMogul at: http://www.tubemogul.com/company/privacy. Chartbeat is an analytics company that provides E*TRADE with real-time data. Chartbeat uses cookies to understand how users are interacting with our site, to be able to calculate “new” versus “returning” users. For more information about how Chartbeat uses cookies, go to: http://chartbeat.com/privacy/. List of main third party cookies that help us to provide content or host sections of our site We have third party partners or use third-party services to help us deliver some of E*TRADE’s content and services to you. Many of these cookies have the same name and function of the cookies described above. However, these third parties may also use additional cookies to enhance performance, provide functionality, or conduct web analytics. Cookies Purpose Forex Capital Markets, LLC Provides support, content, and web pages for our online trading platform. Markit On Demand, Inc. Provides support, content, and web pages for our online trading platform. Bond Desk Group LLC Provides trading and wealth management solutions and web pages for our online trading platform. Econoday Provides support for certain website content. Oracle Provides embedded website services for E*TRADE. BlueStreak Provides embedded or hosted video content. YouTube Provides embedded or hosted video content. Brightcove Provides embedded or hosted video content. -6-