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01-26-2016 JOHNSTON HEALTH https://csg.unch.unc.edu/Citrix/XenApp/auth/login.aspx You must have Flash installed on your computer and you must turn all pop-up blockers off. 1. Recommended browser and browser settings: LMS can be used with web browsers such as Firefox or Chrome, but online courses often work best in Internet Explorer. If you are using Firefox or Google Chrome you may experience viewing/loading issues/score transfer issues. Note for MAC Users: MAC users having problems should try using FireFox (1st choice) as browser or Google Chrome, instead of Internet Explorer. 2. You will use your UNC logon ID ( U number ) and password to access LMS. If you receive Citrix error message ……will need to click “Client Installation Instructions” on web portal, select “Windows” or “Mac” and follow instructions For password resets and browser issues, please contact JH MIS Help Desk at 919-938-7550. For other LMS issues or problems with registration, please contact the ISD Service Desk at 1-984-974-4357.