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Cybex Service Corporation ERROR CODES BIKES 3610, 3670, 3710, 3770, The BIKE and SEMI ERROR System stall X DESCRIPTION System will not calibrate Large red X displayed PROBABLE CAUSE Belt worn, broken or off flywheel Replace display or send in for repair 3900, 3950, 600C and 600R, Upright & Recumbent ERROR 3 LO-BAT DESCRIPTION Calibration failure Low battery voltage PROBABLE CAUSE Reset to original settings Charge battery to 6 volts BikeMax 1000 (Friction Belt) ERROR 5 DESCRIPTION No Slack PROBABLE CAUSE Replace lower board CROSS TRAINING 600A, ARC Trainer ERROR bAd0 bAd2 bAd3 Err3 Err5 Err7 ErrE DESCRIPTION Bad Checksum Internal RAM error Watchdog timeout Speed sense lost No index switch sense within timed limit EEPROM error, memory lost Index switch always on PROBABLE CAUSE Recycle power, replace display board Recycle power, replace display board Recycle power, replace display board Check speed sensor disc, lower board and brake Calibrate elevation motor, replace motor, replace lower board Replace display board Calibrate elevation motor, replace motor 600H, The HIKER ERROR 3 LO-BAT DESCRIPTION Calibration failure Low battery voltage PROBABLE CAUSE New Display or EPROM? Reset to original settings Charge battery to 6 volts, Replace battery Cybex International Inc. • 10 Trotter Drive Medway MA 02053 • 508-533-4300 • Fax 508-533-5183 Cybex Service Corporation STEPPERS 400S, 500S, 700S, 800S & Climbmax models ERROR 5 DESCRIPTION No Slack 6 7 No Brake Can’t slow down PROBABLE CAUSE Test switch in test mode, Adjust switch, Possible cut in display cable. Adjust slack switch, replace motor Check RPM sensor and disk Trotter 3300 ERROR DESCRIPTION PROBABLE CAUSE 1 2 3 NOVRAM error No speed signal No speed lock Reseat EPROM, Replace, if not display needs repair Does motor rotate? Check LED on MCB and pick-up Replace MCB Cybex International Inc. • 10 Trotter Drive Medway MA 02053 • 508-533-4300 • Fax 508-533-5183 Cybex Service Corporation TREADMILLS Trotter Elite, Sport & Pro ERROR DESCRIPTION PROBABLE CAUSE bAd0 Bad Checksum bAd2 Internal RAM error bAd3 Watchdog timeout Err1 Belt didn’t start (or no speed sense) Err2 Under speed (2mph for 2 seconds without correction in process) Speed sense lost Turn the treadmill to the off (O) position and back on, Replace display board Turn the treadmill to the off (O) position and back on, Replace display board Turn the treadmill to the off (O) position and back on, Replace display board Perform speed calibration, check speed sensor, check motor brushes, drive motor, display cable then lower board Perform speed calibration procedure, check speed sensor, check belt and deck then drive motor Check speed sensor, lower board, drive motor then display cable Check elevation motor calibration, then lower board Err3 Err5 Err6 Err7 Err9 ErrE No 0 switch sense within timed limits. This is declared when the timed elevation reaches -2% without tripping the index Over speed (1 mph for 1 second or 2 mph for 0.2 seconds without correction) EEPROM error (memory lost, loads new defaults, enters Test Mode) Brush wear too low. Indicator has been activated for over 100 miles 0% always on (or switch disconnected or wired backwards). This means that timed elevation has gone up 2% and the index is still sensed Check speed sensor Replace display board Check and replace motor brushes Check elevation motor calibration 300T ERROR DESCRIPTION PROBABLE CAUSE 1 3 4 5 6 7 No speed signal at startup Loss of speed signal No frequency lock Elevation error Over speed Loss of NOVRAM data With or without belt movement? Lower board or brushes Check speed sensor, sensor gap and cable Noisy line voltage, Install dedicated outlet Check voltage to motor, potentiometer and cable Check speed sensor and cable and cap Reseat EPROM, Replace, if not display needs repair Cybex International Inc. • 10 Trotter Drive Medway MA 02053 • 508-533-4300 • Fax 508-533-5183 Cybex Service Corporation 600T ERROR DESCRIPTION PROBABLE CAUSE Born Bad0 Bad1 Bad2 Bad3 Bad4 1 Un-initialized EEPROM EPROM checksum failure Faulty microprocessor reset Internal RAM error Watchdog fault type 1 Watchdog fault type 2 No speed signal at startup Will load defaults, and enter test mode, cycle power Replace EPROM Replace Microprocessor Replace display board 2 Under speed, drops 2 MPH for 2 seconds Loss of speed signal Elevation switch did not find 0% Over speed, 1 MPH over for 1 sec. Or 2 MPH for .2 sec. Memory lost, loads new defaults, enters test mode Incorrect rate of acceleration or deceleration of belt speed. Brush wear too low, activated 100 miles(161KM) ago 0% switch always on 3 5 6 7 8 9 E With or without belt movement? Speed sensor, lower board, brushes Check speed sensor, drive motor, belt, deck Check speed sensor, sensor gap and cable Cycle power, check cables and elevation motor Check speed sensor, cable Cycle power, replace EPROM, upper display board See error 2 & 6 Replace both brushes Check elevation cables and motor 710T, 645, 585, 545, 535, 525, 540, 410T, CXT ERROR DESCRIPTION PROBABLE CAUSE 1 No speed signal at startup 2 Excessive current draw 3 4 5 14 50 70 Loss of speed signal No frequency lock Elevation error Software error Over speed Loss of NOVRAM data With or without belt movement? 130 VDC spike? SCR or brushes Check amp draw with & without load, Belt & Deck, or motor circuit Check speed sensor, sensor gap and cable Noisy line voltage, Install dedicated outlet Calibrate, Check voltage to motor, potentiometer and cable Reseat EPROM, Replace Check speed sensor and cable, SCR, cap, brake on XL models Reseat EPROM, Replace, if not display needs repair 700T, 640, 510, 400T ERROR DESCRIPTION PROBABLE CAUSE 1 No speed signal at startup 2 Excessive current draw 3 4 5 6 7 Loss of speed signal No frequency lock Elevation error Over speed Loss of NOVRAM data With or without belt movement? 130 VDC spike? SCR or brushes Check amp draw with & without load, Belt & Deck, or motor circuit Check speed sensor, sensor gap and cable Noisy line voltage, Install dedicated outlet Calibrate, Check voltage to motor, potentiometer and cable Check speed sensor and cable, SCR and cap Reseat EPROM, Replace, if not display needs repair Cybex International Inc. • 10 Trotter Drive Medway MA 02053 • 508-533-4300 • Fax 508-533-5183 Cybex Service Corporation 900T, 685 ERROR DESCRIPTION PROBABLE CAUSE 1 2 3 4 6 8 10 11 12 13 14 15 16 PWM Shutdown Belt speed loss No belt speed Belt over speed Motor over voltage Power fault Elevation over speed No elevation speed Elevation limit Elevation time limit Communication time-out lower Line tick loss Loss of NOVRAM data 17 18 19 and higher No lower board Communication time-out upper Software errors Excessive drive motor current Speed signal lost for more than 1 second No speed signal detected at startup Belt speed exceeded the set speed by +/- 1 MPH Motor voltage exceeded 200 VDC for 200 milliseconds Drive motor voltage below 190 VDC for 5 seconds Elevation motor exceeded 3800 RPM for 2 seconds No movement detected when elevation powered Right side limit switch is open Motor driven for 60 seconds without reaching limit No message from upper board for 3 seconds Timing lost from lower board NOVRAM data does not match EPROM version, Replace EPROM No info received from lower board at startup Signal interrupted from PWM to DMD Software error occurred in program, replace EPROM then Micro CXT Fat Pak ERROR DESCRIPTION PROBABLE CAUSE 1 2 3 Overspeed Underspeed Excessive current draw Check speed sensor and cable, SCR and cap Check speed sensor and cable, SCR and cap Check amp draw with & without load, Belt & Deck, or motor circuit Cybex International Inc. • 10 Trotter Drive Medway MA 02053 • 508-533-4300 • Fax 508-533-5183 Cybex Service Corporation Q25ci, Q20ci ERROR DESCRIPTION PROBABLE CAUSE E-1 E-2 E-3 E-4 E-5 E-6 Speed sensor failure Intermittent speed sensor reading Elevation malfunction Processor failure Zero crossing failure Processor failure Check gap, target scratched? Replace speed sensor Incorrect gap, replace sensor Fuse on LCB, Sensor, limit switch, motor or LCB Replace processor Noisy line, replace LCB Replace processor Q45 the MILL, Q31ci, Q33ci, Q35ci ERROR DESCRIPTION PROBABLE CAUSE 1 2 3 4 5 6 7 ERR Start-up power error Maximum power error Processor failure Speed sensor failure Intermittent speed sensor reading Processor checksum error Line frequency error Lift error Speed sensor, poor connection, motor Low line voltage, on extension cord? Replace processor Check gap, target scratched? Replace speed sensor Incorrect gap, replace sensor Replace processor 50 or 60 Hz? Change in setup mode Fuse on LCB, Sensor, limit switch, motor or LCB Cybex International Inc. • 10 Trotter Drive Medway MA 02053 • 508-533-4300 • Fax 508-533-5183
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