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Crystal Reports Resume IA
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OBJECTIVE
Seeking a position as a Crystal Report Developer where my extensive Business Intelligence
background can be utilized to contribute to the expansion of business development,
productivity, increased revenues and career enhancement.
TECHNICAL SUMMARY
- Accomplished IT professional with around 11 Years experience in software development.
- 7 + years experience in Crystal Report XI / Business Objects XI R3/R2, Designer and
WEBI, Infoview,
Experience with
Business Objects XI R2 Components like Central Management Console (CMC).
- Experience with Business Objects XI R2 Components like Central Management
Console (CMC).
- In depth knowledge of Publishing, Scheduling, Creating user/ Groups/ Roles,
Import/Export,
mailing reports to respective target users in
intranet and internet using
Crystal Enterprise and
Business Object Enterprise.
- Experience with Data Warehouse Concepts, Methodologies and SDLC, SDK
- Strong Knowledge with Star Schema and Snow Flake Schema Data Models.
- Experienced in designing, distributing and maintaining Universes.
- Skilled in Relational Databases like Oracle, MS SQL Server and MS-Access.
- Experience using SQL, PL/SQL Developer, TOAD.
- Extensive experience in Performance tuning the Queries for report performance
- Created reports using stored procedures and views in Oracle database
- Experience in creating Universes with Aliases, Contexts, and Linked Universes
- Created Free-hand SQL and Ad-hoc reports in Crystal Report.
- Developed various reports which included, simple lists, cross tabs, charts, complex
reports
(Drilldown Reports, Sub Reports, On-Demand Sub Reports
,
graphical, aging reports etc)
with tables in them, conditional block, static choices in prompt using
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Crystal Reports Resume IA
Crystal Report XI.
- Designed Report Template according to the Company standard requirements.
- Worked with Xcelsius and Oracle and resolved the connectivity issues.
- Performed in analysis, design, development, testing of Xcelsius.
- Experience performing Unit Testing and Performance Testing for the reports.
- Experienced working with End Users directly.
- Experience using Microsoft Excel, PowerPoint, PDF’s interaction with Business Objects
- Excellent analytical, communication and interpersonal skills.
- Capable of working in a team and/or individually, self-motivated.
- Analyzed, designed, developed and performed self-QA on applications while working
directly with end-users and technical members of the teams
SKILLS
OLAP Tools
Crystal Reports XI/10/9/8.5, Business Objects XI R3/R2 / R1 / 6.5 / 6 / 5.1, Xcelsius, Web
Intelligence, Info view, ETL (Data Integrator)
Database
Oracle 10g/9i/8i, MS SQL Server 7.0/2000/2005, MS Access, DB2, Teradata
ERP
SAP R/3 4.7, SAP BW 3.5
Languages
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Crystal Reports Resume IA
Oracle Developer 2000 Forms/Reports, SQL, PL/SQL, HTML, XML, SQR,
JavaScript, VBScript, Visio (Flowcharting)
Technologies
Servlets, Java AWT, JDBC/ODBC, .Net, ASP.NET 2.0/3.0, SDLC, SDK
Operation Systems
Windows 9x, NT, 2000, XP, UNIX and Sun Solaris, AIX
Tools
PVCS, Visual Source Safe, Tivoli, Peregrine, Documentum
PROFESSIONAL SUMMARY
Confidential, IA Jan 2010 to Present
Project: CORE
Crystal Reports Developer
Wells Fargo provides various Mortgage Solutions such as Refinance and Purchase etc. with
competitively priced loans and outstanding customer service through a nation network of Wells
Fargo Banks and through its Partners. Wells Fargo provides loans for Owning Home, Home
Improvement through a variety of products such as
Fixed Term and Adjustable Rate
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Crystal Reports Resume IA
etc.
CORE fulfillment
is a web application developed using Java, XML and Developed Reports using Crystal Reports
XI, BO XIr3, Oracle etc
- Experience working in trending reports using Crystal Report XI Enterprise.
- Developed production/operation reports using Crystal Report.
- Created different types of reports including: standard, cross-tab, conditional, dynamic, and
integrated sub-reports.
- Drill-down capability
- Summarization
- Formula based running totals Complex conditional parameters
- Label Reports, Chart Reports, Styles and GUI’s.
- Developed reporting from a highly normalized database schema.
Technical Environment: Oracle 10g, Data warehousing, Crystal Reports XI,
Business Objects XI R3, Windows XP, Info view, WEBI, Desktop Intelligence
Confidential, MD Sep 2009 to Dec 2009
BO/Crystal Reports Developer
- Experience in working in Trend reports using BO XI R3 Web intelligence rich client.
- Created a singular report with multiple tabs with deferent pay periods.
- Created Trend Line reports, reflects total period’s information and current and prior
periods.
- Experience using Line charts for deferent pay periods beginning and annualized pay
periods for employees.
- Using Bar charts created reports for employees like full time part time and grand totals.
- Created front end and Ad-hoc reports using Crystal Report XI Enterprise.
- Analyzed data using the Toad.
Technical Environment: Oracle 10g, Data warehousing, Business Objects XI R3,
Crystal Reports XI, Windows XP, Info view, WEBI, Desktop Intelligence
Confidential,VA Feb 2008 to Aug 2009
Crystal Report Developer
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Experienced in converted reports from MicroFocus COBOL running on a UNIX platform to Cr
ystal
reports using Crystal Reports XI
. The system being supported is a Headquarters level Army civilian personal system
(HQACPERS). The underlying HR database uses the Oracle DBMS and consists of many
complex table relationships.
- Studied the business rules, Involved in gathering Business Principles with analyst and
Standardization
for
Reports
.
- Created the Crystal reports using Oracle tables and tested the reports by cross
checking and verified data against the reports generated from the legacy system.
- Worked on generating group by reports using formulas, filters and with and without
parameters etc.
- Created different types of reports including: Standard, Cross-tab, Sub reports,
Conditional, Drill down, Summary and Parameter prompts
.
- Wrote formulas to calculate the age group summaries based on the group levels.
- Designed Report Template according to the Company standard requirements.
- Wrote PL/SQL stored procedures and functions for the input of data into Crystal Reports
- Extensively used Toad to understand the data.
- Responsible Publishing the reports and scheduled them as needed for the users, using
Business Object Enterprise.
- Involved in managing users, groups, folders in CMC and security setting give (access
permissions) to production folders and reports
- Involved in performance tuning of the reports for faster execution
- Monitored the status of the defects and resolutions
- Prepared technical documentation on application changes for future enhancements and
impact on reports and release documentation for TEST and UAT and Pre-production
environments.
Technical Environment: Oracle 9I (SQL, PL/SQL ), Crystal Reports XI, Business Objects XI
R2 , Windows XP, UNIX
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Crystal Reports Resume IA
Confidential,Michigan Jun 2002 to Feb 2008
Crystal Reports / Business Objects Developer
ABN AMRO is a financial institution with all the banking functions. The purpose of this project
is to design & develop a reporting database for the MUPIT legacy system, schedule the updates
of this Data Warehouse on a daily basis at a pre-defined time and deliver in Crystal Report with
Universes that will satisfy the reporting requirements for MUPIT.
- Designed and maintained Universes using different schemas in the Oracle Database.
- Migrated and converted Crystal 8.5 reports to Crystal Reports XI from Repository.
- Created user groups, users ID’s folder level security by using Central Management
Console (XI).
- Created new Universes, Reports and modified existing Universes and reports using Bus
iness Objects XI R2
.
- Used Crystal Report XI Enterprise to design the front end reports
- Created Drill down Reports, On Demand Sub Reports, Sub Reports for the Business
Needs.
- Took care of production issues
- Detected cardinalities, loops, and checked the Integrity of Universes.
- Created custom hierarchy in Universe using BO Designer.
- Created classes, subclasses and objects including complex measure objects according to
the business requirements from the Universe schemas and database tables.
- Modified the existing Universes by merging different Classes and resolving the Loops and
Chasm Traps by context
.
- Documented different application architecture's and dataflow across different applications
and platforms.
- Trained people to use and create reports.
- Maintain and administer production and development repositories.
- Exported Reports on to WebI Server and Scheduled Reports as Daily, Weekly, Monthly
using Info view in Web Intelligence
- Published and Migrated reports in Development/Test to Production Domains.
- Analyzed, designed, developed and tested reports while working directly with
end-users
and technical
members of the team.
Technical Environment: Oracle 10g (SQL, PL/SQL), Data warehousing, MS SQL Server,
Crystal Reports XI /8.5 and Business Objects XI R2.
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Crystal Reports Resume IA
Project: Trade Based Accounting
- Worked as a part of the team to make the MUPIT Data warehouse and its supporting
application's adhere to the standards and guidelines as required by the ABN AMRO Company
Standards.
- Analyzed Involved in gathering of business requirements by close interaction with the
team leaders and Region managers, Account Executives.
- Worked in a Data warehouse Project and used Star Schema.
- Created new Universes and modified the existing Universes as per the Production
Environment
- Involved in End User Training and System documentation
- Used Filters and Alerts for better representation of data in Reports
- Created new reports and modified existing reports.
- Perform scheduled migration of universes and reports.
- Created user ID's and Categories by using Supervisor tool.
- Participated in Annual review of control procedures to identify and close gaps in security
and other control procedures used for the application.
Technical Environment: Oracle 9i, Data warehouse, Business objects 6.5 and WEBI.
Project: InterFirst Operations
- Analyzed business requirements, identified acceptable solutions and then developed
designs for new applications and modifications to existing applications.
- Created queries and reports using Business Objects tools for Region managers,
Account Executives, correspondents, Programs, Loans, Rates locks and IT.
- Determined best methods for extracting data from databases and interacted extensively
with users to summarize requirements.
- Worked as a Report Developer with expertise in Designer, Supervisor, and Reporting
tools.
- Involved in generating and monitoring daily, weekly, monthly, and yearly reports including
some critical reports like Year End report, summary report, and Rate Locks Report for
management review.
- Created user ID's and Categories by using Supervisor tool.
- Created complicated stored procedures and trained co-workers on Business Objects.
Technical Environment: Oracle 9i, Data warehouse, Business objects 6.5 and WEBI.
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Crystal Reports Resume IA
Confidential, Michigan Jan 1998 - Jun 2002
Application Support Developer
As part of application support group, handled Medium and small ad-hoc requests/Defects to
MOAI and MUPIT Mortgage Applications. Analyzing, investigating and providing fix for
day-to-day help desk tickets raised for applications. Developed Batch Reports using SQR and
enhanced SQR reports for production. Provided Production Support Document, Help Desk
Support Document and participated in Code reviews.
Responsibilities:
- Involved in the design review of the projects assigned as a support lead and made sure
the projects were designed and developed in compliance with the audit check list and turn over
to support document is fulfilled.
- Followed and completed Root Cause analysis and action items on all the problem
management tickets assigned to me.
- All of the Sev1, Sev2, Sev3, and Sev4 tickets are closed and none of them are past the
SLA. Maintained SLA more than 99% all the time.
- Based on the action items in problem management for applications supported, the Sev1
and Sev2 tickets have reduced significantly.
- Reviewing the ASG audit checklist on existing application's to proactively identify any
potential audit deficiencies.
- Developed GUI using Oracle Forms
- Developed Reports using Oracle Reports
- Developed Batch Reports using SQR
- Developed Unix Scripts and CRON jobs
- Developed Database objects using PL/SQL
- Production Support for Loan Origination Applications viz. MUPIT & MOAI
- Quality Assurance/Broker Restriction: Allowing Quality Assurance group to get
reports/data to perform quality assurance process. Facilitate to restrict broker for selected states
and/or products.
- Automated Note Review: Automated Note Review by integrating with OCR application
(third party software).
Environment: Oracle 8.1.74 / 9i, Oracle Developer (Forms 6i, Reports 6i), PL/SQL, SQL, UNIX,
SUN Solaris, Windows, Oracle Application Server, Java, JDK 1.4.x
EDUCATION
Bachelor of Science
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