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Nonverbal Communication • Definition: – Oral and nonoral messages expressed by other than linguistic means • Nonverbal Communication – Is many times unintentional – Can be ambiguous – Has a stronger impact than verbal – Is impacted by gender, race, culture, etc. – Follows norms and rules Functions of NV as it relates to verbal • Substituting – Emblems • Complementing – Illustrators • Regulating flow of communication • Contradicting – mixed messages Nonverbal Reveals Emotions • Stress – – Manipulators • Deception – – Hesitate in speech – Fidget – Vocal pitch rises – Blink eyes Types of NV Communication • Kinesics – Study of Body Language – Includes: • • • • Face and Eyes Gestures: Emblems, Illustrators, Manipulators Posture Movement • Face and Eyes – Affect Blends: two emotions at once – Eyes: • • look right to remember and left when lying (creating) Look at someone to connect; away to disconnect – Main communicator of emotion – Six main emotions expresses universally Types of NV Communication • Voice: – Known as paralanguage – Used to express emotion: sarcasm, disfluencies/nonfluencies (uh, um, like) Proxemically Speaking Types of NV Communication • Proxemics: study of distance – Intimate: up to 18” – Personal: 18” to 4 ft – Social: 4 ft to 12 ft. (business distance) – Public: 12 ft and beyond Types of NV Communication • Haptics: study of touch – Increases physical health (marasmus) – Increases IQ – Increases compliance Types of NV Communication • Physical Attractiveness: – Attractive women get higher grades, more dates, are more persuasive, lighter court sentences – Attractive males and females are perceived as stronger, friendlier, sensitive, sociable, and interesting Types of NV communication • Territoriality: “mark” space as our own – Arrange furniture – Higher status = more privacy; knock before entering/private bathrooms Clothing • • • • • • Implies Status: uniforms/suits Impacts: credibility Wealth Personality Red = power color Artifacts – Things which accompany clothing – Includes glasses, purses, bookbags, etc.
