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dental PLAN Aetna Dental® Freedom of Choice Plan Two dental plans in one Freedom to switch between dental plans if you change your mind 09.03.300.1 J (8/11) You have the freedom to switch dental plans if you change your mind Which will you choose? Will it be the DMO benefits and insurance plan or the PPO insurance plan?* Begin the year by selecting the plan that is right for you. If your needs change later in the year, switch to the other plan. It’s that simple. You can switch plans every month if that works for you. Switching plans is easy Making the switch is just a call or click away. Just call Member Services, or log in to your secure member website, which you can access after you enroll. Switch by the 15th day of the current month to be effective the 1st day of the next month.** Choice #1: The Dental Maintenance Organization (DMO®) plan*** Choice #2: The Preferred Provider Organization (PPO) plan Key highlights Key highlights ■■ ■■ ■■ ■■ ■■ enerally, lower out-of-pocket costs G than PPO primary care dentist (PCD) A coordinates your care ■■ enerally, higher out-of-pocket costs G than DMO ■■ Visit any licensed dentist ■■ No referrals et a referral to see a specialist. G If your plan includes orthodontic coverage, you will not need referrals for orthodontic care. T ypically no out-of-pocket costs for preventive care o annual deductibles or annual dollar N maximums *See your plan documents for a complete list of benefits, exclusions and limitations for each plan. Check your Summary of Benefits to see how much you pay for covered services. Out of network benefits are paid based on usual and prevailing charge or recognized charge levels, as determined by Aetna and specified in your plan. **Your primary care dentist keeps a list of eligible patients that is updated monthly. Your name will appear on this list when it is updated the month after your selection. Some dentists will only treat patients who appear on this printed monthly roster. Call the Member Services number on your Aetna ID card if your dentist needs to confirm your eligibility. ***State laws vary with regard to out-of-network benefits. Some states allow limited benefits when you go out of network for covered services. Check your plan documents for details. In Illinois, DMO plans provide limited out-of-network benefits. However, to receive maximum benefits, members must select and have care coordinated by a participating primary care dentist. In Illinois, the DMO plan is not an HMO. In California, your dentist may refer you to out-of-network dentists for some services. Check your plan documents for details. DMO dental benefits and insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., Aetna Health Inc. and/or Aetna Life Insurance Company; in Texas by Aetna Dental Inc.; and in Arizona by Aetna Health Inc. The Dental PPO insurance plan is underwritten and/or administered by Aetna Life Insurance Company (Aetna). Each insurer has sole financial responsibility for its own products. How the DMO plan works How the PPO plan works Preventive and routine services All services ■■ ■■ ■■ ■■ ■■ P ick a PCD from the Aetna DMO network.* Each family member can choose a different PCD. Change your PCD as often as once a month. ■■ ■■ isit your PCD for regular cleanings V and basic services. S how your Aetna ID card when you go to the dentist. T here is no deductible with the DMO plan. You may have to pay a copay (a flat dollar amount) at the time of service. ■■ ■■ our participating dentist files claims Y for you. There are no other bills for you to pay. ■■ Specialty care ■■ ■■ our PCD will refer you to specialists Y when needed. Referrals are often done electronically so there’s no paperwork for you to handle. If your plan includes orthodontic coverage, you will not need a referral for orthodontic care. Emergency care ■■ ■■ all your PCD if you need emergency C care. If you’re outside your covered service area, call Member Services and we’ll help you find a dentist who can help. The number is on your Aetna Dental ID card. ■■ ■■ hoose any licensed dentist for basic, C specialty or emergency care. You never need a referral to see a specialist. If you pick a dentist from the Aetna PPO network, you’ll generally pay less. That’s because network dentists negotiate special rates for Aetna members. ou may have a deductible. This is an Y amount you must pay for your dental care before the plan begins to pay. fter you meet your deductible, you A may have to pay a coinsurance. That means you’ll pay a share of covered expenses at the time of service. n out-of-network dentist may charge A you the difference between the amount covered by your plan and the amount charged for the dental service. ou may have to file your own claim Y forms. Just download and print from your secure Aetna Navigator® website. See back for details. T here are annual and lifetime coverage maximums. So whenever possible, see a network dentist to pay less. See if your dentist is in the network There are two ways to find a participating dentist if you prefer Choice #1: ■■ ■■ nline — visit our DocFind® directory O at www.aetna.com. y phone — after you enroll, you can B call Member Services at the toll-free number on your Aetna ID card. Dental benefits online and on the go Your secure, personalized, member website Look up facts and articles about dental care Got mobile web? Get dental information Once you enroll, you’ll have access to our secure Aetna Navigator® member website at www.aetna.com. This personalized benefits management tool is the first place to go when you need to: Here’s just some of what you can do when you visit www.aetna.com and www.simplestepsdental.com: Even when you’re on the go, you can link up to your online dental information. You can: ■■ Switch to the other plan ■■ Download and print a claim form ■■ iew a past explanation of benefits V statement ■■ See who’s covered by your plan ■■ Send us an e-mail, and more ■■ ■■ ■■ ■■ ead articles and get facts about over R 50 dental conditions and treatments se the Ask the Dentist feature to U answer your specific questions E xplore online tools that make it easy to use your dental plan L earn how to prevent a dental problem before it begins Give yourself the option to switch. Enroll in the Aetna Dental Freedom of Choice plan today! This material is for information only and is not an offer or invitation to contract. You must complete an application to get coverage. Rates and benefits vary by location. Dental information programs provide general dental information and are not a substitute for diagnosis or treatment by a dentist or other dental care professional. Dental providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to dental services. Dental benefits and dental insurance plans contain exclusions and limitations. Not all dental services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location and/or group size and are subject to change. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com. Policy forms issued in Oklahoma include: GR-9/GR-9N, GR-23, GR-29 and/or GR-29N. ©2011 Aetna Inc. 09.03.300.1 J (8/11) www.aetna.com ■■ ■■ ■■ ■■ L ook up a specialist from your dentist’s office Find driving directions to get you there S ee who’s covered under your plan — anytime, anywhere you need to know Contact us in a snap!