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Underlying technologies and reducing the risk Stratus Technologies Andy Bailey 1 In today’s world, there is an expectation that Stratus systems are “ always available”. The Smarter Approach to Uptime™ Every application is “mission essential”. Andy Bailey 2 Stratus The Smarter Putting a perspective on the cost of Approach to downtime….. Uptime™ Andy Bailey Industry Segment Normal Cost of Downtime Peak Cost of Downtime Discrete Manufacturing €49,000 €247,000 Process Manufacturing €19,800 €762,000 Banking €828,000 €2,698,000 Telco €192,000 €499,000 €272,200 €1,051,500 Average Per Hour Source: HP analysis of 158 companies across EMEA, Summer 2005 3 Risk Factor Risk Factors associated with Virtualisation No. Applications 4 Underlying technologies and reducing the risk 5 The host becomes a single point of failure. Virtual servers 6 Stratus’ approach is to prevent any failure conditions…….. Primary environment 7 …..rather than recovering from failures DR environment 8 Stratus Technology to “deThe Smarter risk” aggressive Approach to virtualization Uptime™ deployments Andy Bailey Always or “Continuously” available Simple to operate and maintain uses commercially available operating systems everything is “hotplug” Uncompromising TCO Acquisition Management Downtime 9 Stratus At Stratus, “Availability” is The Smarter the Approach to Uptime™ focus of primary Andy Bailey everything we do! 10 The Company 11 HQ – Boston, MA 12 Stratus Customers 13 Constantly changing data is needed in real-time to make decisions 14 The server is a direct interface between a business and its customers 15 Availability of the application is a direct contributor to revenue 16 Single transaction is of enormous value or critical importance 17 Technology 18 FULL REDUNDANCY All components are duplicated 19 Embedded I/O Disks PCI Embedded I/O Fault Detection & Isolation Fault Detection & Isolation Fault Detection & Isolation Fault Detection & Isolation CPU Chipset Memory CPU Lockstepped CPUs Disks PCI Chipset Memory Processors run in “Lockstep” 20 Multi-path I/O capability Multi-path I/O Disks PCI Embedded I/O Disks PCI Embedded I/O Fault Detection & Isolation Fault Detection & Isolation Fault Detection & Isolation Fault Detection & Isolation CPU Chipset Memory CPU Chipset Memory 21 Self-checking logic detects and isolates errors to the component level and notifies Stratus of problems If hard error occurs, faulty component is taken out of service; duplicate component continues normal processing – ZERO LATENCY 22 What happens to the data? 23 Disks run in Full Duplex mode 24 Memory is mirrored and synchronised 25 Network ports are duplicated and “teamed” 26 OS and S/W reliability 27 OS Support & Failsafe software Red Hat® Linux® OS 28 S/W versions W2003 Enterprise Edition W2003 Standard on entry-level 29 Stratus Failsafe software 32 Reliably distinguishes software issues from hardware issues to speed problem resolution – TRANSIENT ERROR PROTECTION 33 Driver hardening ensures uninterrupted processing if an I/O interface fails 34 Rapid disk resynchronization transparently mirrors disks and protects data integrity 35 Active Upgrade™ Technology Addresses major causes of planned downtime 36 What is Active Upgrade? 1. Duplex Outside World Enet, EMC, etc S D S D System Disks 2. Split 3. Merge & Commit Outside World Outside World RDR-Mirrored System Disks & Data disks Data Disks D Application Keeps Running S D Patch/Hot-fix Gets Applied S D S D S Re-mirror from Latest System & Latest Data Disks 37 ROOT-CAUSE ANALYSIS Accurate error data capture to prevent problem recurrence 38 Service Methodology 39 24hr Customer Assistance Centre 40 Component fails. System ISOLATES fault and notifies Stratus that a CPU has failed 41 Next Day Delivery Service System automatically orders CORRECT replacement part 42 Next Day Delivery Service Hot-pluggable components are EASY to replace 43 Next Day Delivery Service System synchronizes with replacement component 44 Worldwide Services 45 Stratus is the first and only vendor to report daily the reliability of its installed base of systems worldwide. 46 Stratus, in conjunction with offer a unique virtualisation proposition… Continuously Available Solutions Unmatched Operational Simplicity Compelling Financial Advantage 47