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Managing Media Services: Theory and Practice William D. Schmidt Donald Arthur Rieck Chapter 1 Managing Media Services ETEC 579 Dr. Jason Lee Davis Adapted from a presentation by Don Gaston Chapter Objectives • History of instructional/industrial media field • Seven major categories of tasks performed by media managers. • Functions of a media centers • Describe the purpose of Instructional development units within a media center • Importance of public relations to media center and vehicles used to promote public relations. History: In the Beginning • Many events in the distant past – Earliest known form of media included pictures & drawings painted on cave walls • Early advances – Stone & clay tablets to paper – Printing press • 1850 – 1950 – Pace of technology quickened – World War II (early 1940’s) History – • “In 1870, Bishop Milton cont’d • Toward the 21st Century – Recording technology – Sputnik* – Vacuum tubes to transistors to ICs – Computers • Early Audiovisual Departments • – 1910 – first film library – 1917 – first visual instruction department • National Organizations and field of media in transition – 1923 – Department of Visual Instruction (DVI) Wright proposed that flight was reserved for the angels and that ‘Man has invented everything that can be invented’ – 33 years later, his sons, Wilbur and Orville, flew their airplane into history at Kitty Hawk.” *The Russian launch of Sputnik I, the first Earth orbiting satellite, in 1957 marked the beginning of the “Space Race” and is credited with having the greatest impact on the advancement of technology of any other single event in history. So – It’s a Media Center? • Media Center? What is a Media Center? • Service focused facility housing… – Various instructional materials collections, – Equipment collections, – Media development facilities, – & a trained staff General Functions of a Media Center • House instructional media and equipment • • • collections. Facilitate integration of resources into instruction. Provide technology training for center patrons Provide consultation services for patrons and assist with design and production of specialized materials. Note: Although center staff may assist with curriculum delivery vehicles, the creation of curricula is the responsibility of the patron. Media Manager’s Management Responsibilities… • Projects • Resources • Delivery systems • Information • Programs – media – fiscal • Personnel • Public relations • Instructional development • Media facility • Professional development Factors governing manner of service delivery • Focus of the parent organization. • Philosophy of the director. • Quality of staff training. • Adequacy of center funding. Specific Functions of a Media Center • Materials selection and acquisition • Equipment selection • Circulation • Maintenance and repair • Design and production • Facility design • Instructional development • Faculty/Staff development and training • Evaluation Media Center Public Relations • A media center must make potential patrons aware of it’s services. – Word of mouth (The BEST advertisement comes from the center’s clients!) – Traditional and ‘high tech’ advertising techniques may be employed. •Conference presentations •Meetings •Workshops •Posters •Brochures •Catalogs •Reports •Webpages THE END