Download Do you have working Java software? Which version are you using

Do you have working Java software? Which version are you using currently?
Perform Step 1 to see if you have working Java software. Then do Step 2 to determine your version of Sun's Java.
1. To see if you have Sun's Java, complete these steps:
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Click Start, then Control Panel.
Open the Add or Remove Programs control panel.
Scroll down in the list. Look for any programs that begin with the words "Java(TM) ..." or "Java 2"
or "J2SE Runtime."
If you do not see any programs like this, close the Add/Remove Programs control panel. Go to
the section below titled How to install Java(TM) 6.
If you DO see programs that start with these words, you're using Sun's Java.
2. To determine your version of Sun's Java, complete these steps:
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You should also see a Java(TM) Plug-in or Java Control Panel in the Control Panel window.
Open the Java control panel. If you don't see it, click the Switch to Classic View link on the left.
Then open the Java control panel.
When the Java control panel opens, you will be at the General tab.
On the General tab, click the About button.
If the version listed is not Version 1.6.0 (build 1.6.0_03-b05) or higher, you need to remove any
older versions and update to the current version.
How to remove existing Java software versions
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Exit ALL open application windows. Ex: Internet Explorer, Outlook, etc.
Click Start, then Control Panel.
Open the Add or Remove Programs control panel.
Scroll down in the list. If you have any programs that begin with the words "Java (TM) ..." or "Java 2 ...", continue
to the next step.
NOTE: You will be removing any "Java(TM) ..." or "Java 2" or "J2SE Runtime ..." listings from Add/Remove
Programs.
5. Highlight the first "Java(TM) ..." or "Java 2" or "J2SE Runtime ..." listing. Click Remove. When asked if you're
sure, click Yes.
6. Repeat to remove all the "Java(TM) ..." or "Java 2" or "J2SE Runtime ..." listings.
7. Close the Add/Remove Programs control panel.
8. Restart the computer.
How to install Java(TM) 6 Update 3
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Enter this link in your browser http://java.sun.com/javase/downloads/index.jsp to download the Java software.
At the File Download window that appears, choose Save.
Save the file to a convenient location, such as the Desktop.
Click Save. Click Close. Exit Internet Explorer.
Note: Please close all open programs before installing the software.
5. From the desktop, double-click on the downloaded file to start the installation.
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6. If asked, click Run to start the installer.
Note: If you choose to click the "Show advanced options panel" box before clicking Accept in Step 7, your steps
will not match below. Please be aware of this.
7. In the Welcome to Java window, click Accept.
Note: If asked, we recommend that you do not install Google Desktop.
8. Click Next. Wait while the program is installed. It will take several minutes. Allow the process to finish completely.
9. When done, click Finish.
10. Delete the downloaded installtion file from its stored location.
Verify Java Plug-in Version
Follow these steps will allow you to verify that the Sun Java software is working.
1. Click Start, then Control Panel.
2. Open the Java control panel. If you don't see it, click the Switch to Classic View link on the left. Then open the
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Java control panel.
When the Java control panel opens, you will be at the General tab.
On the General tab, click the About button. The version listed should be 1.6.0 (build 1.6.0_03-b05) or higher.
Click Close. Click OK to close the Java Control Panel.
Open the Add or Remove Programs control panel.
Scroll down in the list. You should see "Java(TM) 6 Update 3 " listed.
Close the Add or Remove Programs control panel. Close the Control Panel window.
How to clear cache in Internet Explorer
NOTE: Internet Explorer 8 Beta is NOT an approved browser for use with Blackboard and is not currently supported.
The links provide videos and other instructions for clearing cache in IE 6 or 7. Instructions to clear cache for Internet Explorer 6 and
7 are available below the links.
http://www.ehow.com/video_2320639_clear-cache-internet-explorer.html
http://www.1line.williams.com/webbi/html/ClearCacheIE.html
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
Clearing Your Internet Explorer 7 Browser Cache
To clear your internet cache in Internet Explorer:
1. Open Internet Explorer
2. At the top of the screen, click on Tools.
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3. In the Tools menu, click on Internet Options...
If you do not see the tools menu hold down the alt and t key on the keyboard.
4. In the Internet Options window, find the Temporary Internet Files section. Click on Delete.
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5. A Delete Browsing History window will appear. Click on the Delete Files... button.
6. A verification screen will then come up. Click Yes to delete the files.
7. When this is finished, you can click Close, then click OK on the Internet Options window, this will
return you to your web page.
Clearing Your Internet Explorer 6 Browser Cache
All those files stored in your cache take up space, so from time to time, you may want to clear out the files stored in your cache to free
up some space on your computer. This is called clearing the cache.
To clear your cache:
1.On the Internet Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
2.On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are
currently stored in your cache.
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The Delete Files button
3.Click OK, and then click OK again.
Tip: You can adjust your Internet Explorer 6 settings to automatically clear the cache whenever you close Internet Explorer 6.
Go to the Tools menu, and click Internet Options. Click the Advanced tab. In the "Settings" box, scroll down to the section labeled
"Security," and click to check the box next to the "Empty Temporary Internet Files folder when browser is closed" option. Click OK
to finish. This option does not delete cookies, but it will clear your cache of other files when you close your browser.
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How to clear cache in FireFox
The links provide videos and other instructions for clearing cache in Mozilla FireFox. Instructions to clear cache for Mozilla FireFox
are available below the links.
http://www.ehow.com/video_2320708_clear-cache-mozilla-firefox.html
http://howtotechtips.blogspot.com/2008/08/firefox-clearing-browser-cache.html
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
Clearing Your FireFox Browser Cache
Go to the Firefox menu, and choose Preferences.
From Preferences, choose the Privacy option.
In the Private Data section, click on the Settings button.
This will allow you to choose exactly what you want to clear. To clear the saved copies of webpages in the cache, just
choose cache. You also have the option to remove information about cookies, browsing history, etc.
When you are done, click OK. This will return you to the main Privacy screen, so that you can click on the Clear Now
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button in the Private Data section.
You be prompted to confirm your choice - and that's it! You can close the Preferences window now and continue
browsing; there is no need to restart your browser.
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