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Appendix H to Hertford County EOP-Public Health All Hazards Plan Hertford County Public Health Authority Standard Operating Guidelines All Hazards Response Plan ~ FOR OFFICIAL USE ONLY ~ HCPHA/Barbara Earley See previous Bioterrorism and Emergency Health Threat Plan for Origination and Revision Dates Prior to adaptation of the PHRST 1 Template. DRAFT DATE: 3/11/2011 by PHRST 1 All Hazards Plan Committee HCPHA Adaptation Dates: October 2011January 2012 This is a living document under continual refinement and improvement. At a minimum, the base plan is reviewed and updated annually to reflect procedure and capability changes, as well as deficiencies identified for corrective action. All changes are subject to approval by the Local Health Director or designee. This document is NIMS compliant and incorporates after action improvements resulting from local or regional exercises and/or responses. Local Emergency Management will receive an electronic or hard copy of this plan to include in the county Emergency Operations Plan (EOP). The local Emergency Manager will annually receive plan updates and is responsible for ensuring those updates are incorporated into Public Health sections of the county EOP. Changes to this document are recorded on the Record of Change Form. A list of document recipients will be noted on the Distribution Control Record and kept on file by the HCPHA Preparedness Coordinator. Page 1 of 69 Table of Contents Record of Distribution......................................................................................................... 4 Record of Review and Changes........................................................................................... 5 Executive Summary............................................................................................................. 6 Purpose and Scope.............................................................................................................. 6 Situation and Assumptions ................................................................................................. 7 Plan Development and Maintenance ............................................................................... 14 Authorities ........................................................................................................................ 14 Alert and Notification ....................................................................................................... 15 Local/Regional Notification and Activation ...................................................................... 17 Command and Control ...................................................................................................... 20 Roles and Responsibilities ................................................................................................. 23 Mutual Aid Agreements .................................................................................................... 33 Resources .......................................................................................................................... 34 Health, Medical, and Community ................................................................................. 35 Potential Hazards .............................................................................................................. 42 Concept of Operations ...................................................................................................... 48 PUBLIC HEALTH RISK RESPONSE MATRIX ..................................................................... 53 Recovery............................................................................................................................ 62 Other Considerations ........................................................................................................ 63 Appendixes........................................................................................................................ 69 APPENDIX A -Continuity of Operations (COOP) Plan .................................................... 69 APPENDIX C - EMERGENCY CONTACTS-See Red Emergency Contact manual in Health Planner’s office ............................................................................................................. 69 APPENDIX D – Smallpox Vaccination Plan (incomplete) ............................................... 69 APPENDIX E - HCPHA PREPAREDNESS RESPONSE POLICIES & PROCEDURES ............... 69 APPENDIX F - PREPAREDNESS AND RESPONSE POLICIES & PROCEDURES FROM OTHER COUNTY AGENCIES ....................................................................................................... 69 APPENDIX G – COMMUNICATION: TACTICAL AND CRISIS-see emergency communications manual............................................................................................... 69 Page 2 of 69 APPENDIX H – HERTFORD COUNTY PANDEMIC INFLUENZA RESPONSE PLAN see Pandemic Influenza Preparedness and Response manual. .......................................... 69 APPENDIX I – HERTFORD COUNTY STRATEGIC NATIONAL STOCKPILE/MASS MEDICATION DISTRIBUTION PLAN see SNS manual..................................................... 69 APPENDIX J – HCPHA ICS Structure and Assignments .................................................. 69 APPENDIX K-HCPHA Communication Flow Chart ......................................................... 69 Page 3 of 69 Record of Distribution This plan will be maintained and distributed by the Hertford County Public Health Authority (HCPHA). The plan can be accessed at www.hertfordhealth.com. In addition, hard copies are located in/on the: Location Winton Internet Intranet Board Ahoskie Room Site Emergency Preparedness Plans Public Health All Hazards Plan-previously Bioterrorism and Emerging Health Threats Tactical Communication Plan Crisis Communication Plan Pandemic Influenza Response Plan Strategic National Stockpile Plan Mass Medication Distribution Plan New staff orientation and annual employee training requires mandatory orientation to this plan and includes a discussion of the following: Location of the HCPHA All Hazards Response plan Structure and framework of the plan Command and Control Emergency roles and responsibilities Role of public health for all hazards response Notification and communication protocols Resources for preparedness and disaster response training Personal and Family Emergency Preparedness including completion of a family care plan The following HCPHA employees also maintain electronic copies of this plan. Name Barbara Earley Ramona Bowser Ed Evans Diane McLawhorn Nikki Moore Position Preparedness Coordinator Do-interim Health Director/Chief Finance Officer Environmental Health Supervisor Do-interim Health Director/Director of Nursing Health Promotion and Marking Coordinator-PIO Page 4 of 69 Record of Review and Changes Plan Review Date 1/5/12 Section(s) Changed Changes/ Reviewed By Notes All Basically New Approval of Revisions by Date Health Plan Director Exercised (sign & date) Barbara Earley Diane McLawhorn Ramona Bowser Page 5 of 69 Submitted for review 1/4/12 Submitted for review 1/4/12 Executive Summary In 2002, the Hertford-Gates District Health Department created a Bioterrorism and Emerging Health Threats Plan according to NCDPH requirements. The plan was adopted by the Hertford County Public Health Authority in 2004 and updated, in collaboration with the LEPC, annually and began morphing into an All Hazards Plan in 2006. The PHRST 1 All Hazards Plan subcommittee created a template All Hazards Plan as a guide to all PHRST 1 counties in June 2011. Beginning in October 2011, HCPHA began the task of tailoring the template to match agency and county practice and information. It is recognized that this plan is extremely comprehensive, somewhat to the extreme. As the plan is reviewed and revised, it will most likely become more streamlined and user friendly. Purpose and Scope Purpose The North Carolina Department of Health and Human Services (NC DHHS) and the North Carolina Division of Public Health (NC DPH), through the Epidemiology Section, Public Health Preparedness and Response (PHP&R) Branch, support local planning efforts through the administration of funding for preparedness activities and the provision of technical resources. Public Health (PH) All Hazards planning and response take place at the local level in North Carolina (NC). Decisions, partnerships, and resource acquisition relative to emergency response, take place primarily within HCPHA. Local preparedness planning builds on current infrastructure and seeks to bring consistency and coordination to local public health response, as well as establish relevant protocols and procedures (e.g. communication, forms usage, and epi response). Wherever possible, this plan is consistent with emergency procedures in the twenty-five northeastern NC counties of old Public Health Regional Surveillance Team One (PHRST-1). The purpose of this plan is to set forth an operational framework for Local Health Department (HCPHA) response to all hazards emergencies that pose an imminent or potential threat to the public’s health. The plan is also for use when an event requires, or has the potential to require, more resources than currently available, which may adversely affect the health of local residents or threaten normal health department operations. The plan provides flexible guidelines that can be modified according to the scope of the event. It also assigns responsibilities for emergency preparedness, planning, operational coordination, and resource allocation at all stages. Page 6 of 69 The Public Health All Hazards Response Plan (PHAHRP) integrates emergency management concepts into public health response. As such, this document applies to all phases (preparedness, response, and recovery) of an emergency situation and is compliant with the National Incident Management System (NIMS) and Incident Command System (ICS) organizational structure in order to scale response to effectively meet incident management objectives. Scope The HCPHA’s PHAHRP is activated in response to any natural or man-made hazard that overwhelms, or has the potential to overwhelm, the organization’s day-to-day capacity to support our mission to provide Disease Prevention, Health Protection and Health Promotion in an impacted area. The scope of this plan is limited to the emergency activities necessary to ensure: Organizational viability Delivery of mission-critical Public Health services Provision of staff and resources to support the county’s emergency management infrastructure In situations that require coordination and/or support from external sources, HCPHAs rely on the established county emergency management system. Situation and Assumptions Situation HCPHA serves the population of Hertford County. According to the US Census Bureau 2010 estimate, the population of Hertford County is 24,669. Hertford County is bordered by Gates, Northampton and Bertie counties and Virginia to the north The Hertford County Public Health Authority has a defined role for protecting the public’s health In the county Emergency Operations Plan. Tourism consists primarily of hunting, fishing, touring the Murfreesboro historic district and attending the annual Watermelon Fest. Chowan University, a private Baptist affiliated college, Shaw-Cape University, a satellite of Shaw University in Raleigh and Roanoke Chowan Community College provide for post-high school academic education. Page 7 of 69 Roanoke Chowan Hospital, Hertford County Public Schools and the Hertford County Nucor Recycling Plant are the top three employers. HCPHA provides a variety of programs to support the core functions of public health. o Communicable disease control activities consist of surveillance, immunization, food service inspections and training, evaluation of public swimming places, public education and clinical services for diagnosis and treatment of sexually transmitted disease. o Maternal and child health programs include WIC, child blood lead level testing, obstetrical and child services case management, outreach, preconception health and family planning. o Other population-based programming includes community health assessment, health promotion and education activities, youth tobacco use prevention program and adolescent parenting program. o vital records and health statistics collection and dispersement. o Additional environmental health services include inspection and permitting of private wells and private sewage treatment systems. The HCPHA works with local, regional, and state partners to optimize the health and well being of Hertford County residents. The HCPHA collaborates with community health care providers to provide personal and preventive health services. The HCPHA is involved in the Hertford County local emergency planning committee (LEPC). The HCHPHA maintains communication with local emergency management. Assumptions The HCPHA PHAHRP makes certain general assumptions about incidents in general and about preparedness. It is assumed that Public Health incident response varies according to complexity of the incident. Incidents requiring a public health response can include natural disasters (such as hurricanes and floods), hazmat events (such as a chemical spill), biological threats (naturally occurring or man-made), and mass casualty events. This plan will be activated in situations that affect the public’s health and are outside normal operating conditions or capabilities. Additional Assumptions: The HCPHA has a public health preparedness and response plan that: o is NIMS compliant. o corresponds to existing local and state emergency operations plans. o establishes roles and responsibilities of plan participants. o identifies training for participants in those roles. o establishes a chain of command among plan participants. Page 8 of 69 o describes a system of emergency notification to local and state public health staff and other key decision makers based upon the nature of the event. o is available to staff on site. Legal authority for PH response originates from NC laws governing a comprehensive legal framework for protecting the public’s health. Depending on their complexity, incidents have the potential to produce substantial adverse public health consequences including drinking water contamination, food spoilage, displaced persons, lack of adequate shelter, infectious disease risk, environmental health issues and increased need for medical treatment. In addition, there could be considerable damage to infrastructure such as utilities/energy systems (electricity, fuel, water/sewer), and vital facilities (communications shelters, essential goods management, and essential personnel management) necessary for performing immediate response/recovery functions. The HCPHA need not enter into mutual aid agreements with other government agencies assuming roles are described in the EOP and HCPHA All Hazards Plan. Mutual Aid Agreements with private partners will be implemented when needed. Hertford County utilizes the incident management system to respond to all incidents within the county. Unified Incident Management will be utilized when multiple agencies/entities are required within the management structure. Local emergency PH operations are conducted within the county or at a designated location if county buildings are compromised. If local EM activates the Emergency Operations Center (EOC), Public Health is integrated into the larger ICS organization. A public health liaison will provide a communication link between the EOC and PH emergency operations. All public health response activities are coordinated by the local Health Director. If the event is primarily public health in nature and does not necessitate EOC activation, HCPHA will function according to its internal ICS chart. For non-public health emergencies the Public Health Division will evaluate the need for a Local Public Health Coordination Center (LPHCC) to support ESF 8 and ESF 11 functions at the EOC. Local PH operations will be coordinated by the Health Director at 801 N. King Street, Winton, NC. 252.358.7833 the Liaison Officer will be located at the PH Coordination Center or at the EOC depending on the incident and need. Regional emergency PH operations will be coordinated by a public health liaison positioned at the Eastern Branch Office located at 3802 Hwy 58 N. Kinston, NC 28502; 252-520-4923. State agencies have emergency resources and expertise beyond the capabilities of local government. These can be used to assist local response. The State Public Health Coordination Center (PHCC) is the primary location from which State emergency PH operations will be conducted under the direction and control of the Director of the Public Health Preparedness & Response Office (PHP&R). The SPHCC is located at the Cooper Building on 225 North McDowell St. in Raleigh, NC, phone: (919) 715-0988, email: [email protected]. Page 9 of 69 When a local Public Health response exceeds local capabilities, expertise and resources from the State and Federal level can be requested through Emergency Management and mobilized to augment local efforts. This plan and its sub-plans are exercised annually per NCDPH Agreement Addenda Requirements. Training on this plan and its sub-plans are provided to staff annually. Authority Statute Description Communicable Disease Control G.S. 130A-134 through 130A-142 Establishes requirements for physicians, laboratories and other designated entities to report listed communicable diseases and conditions to local health departments and for local health departments to report this information to HHS. Also provides immunity for making such reports. Gives rulemaking authority for listing communicable diseases and conditions and form, content and timing of reports to the Commission for Public Health. The rules found at 10A NCAC 41A .0100. G.S. 130A-141.1 allow the State Health Director to require temporary reporting of symptoms, trends or diseases that may indicate a danger to the public health without going through the rulemaking process first. Communicable Disease Control G.S. 130A-143 Provides for strict confidentiality of communicable disease information unless one of eleven listed exceptions is met. The exceptions allow such information to be shared with other public health agencies and, under limited circumstances, with law enforcement, to prevent or control the spread of communicable diseases or conditions. Communicable Disease Control G.S. 130A-144 Sets out provisions requiring the investigation and control of communicable diseases and conditions. The Commission for Public Health adopts specific control measures for communicable diseases that must be followed to prevent the spread of disease. Local Health Directors are charged with enforcing control measures, and the statutes require persons to comply with control measures, including Paragraph (f) that states all persons shall comply with control measures, including submission to examinations and tests. The control measure rules are found at 10A NCAC 41A .0200. This statute also requires physicians, medical facilities and laboratories to provide public health officials access to medical or other records as part of the investigation of a known or suspected communicable disease outbreak or investigation of a known or suspected case. Page 10 of 69 Communicable Disease Control G.S. 130A-145 Establishes the authority of the State Health Director and of a local health director to issue isolation or quarantine orders. The isolation or quarantine order initially lasts up to 30 days but can be extended by court order. (Isolation authority is defined in G.S. 130A-2(3a) and Quarantine authority is defined in G.S. 130A-2(7a)). Communicable Disease Control G.S. 130A-146 Sets out special requirements for transportation of dead bodies for persons who have died from highly communicable diseases. Communicable Disease Control G.S. 130A-147 Gives the Commission for Public Health authority to adopt rules for the detection, control and prevention of communicable diseases. Communicable Disease Control G.S. 130A-48 Establishes mandatory syndromic surveillance program to review electronic hospital emergency department data to detect and investigate public health threats that may be related to a terrorist incident using Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) agents or an epidemic or infectious, communicable or other disease. Remedies G.S. 130A-17 Provides the Secretary of HHS or local health director with authority to enter premises when necessary to enforce provisions of Chapter 130A or rules adopted by the Commission for Public Health or local board of health. Remedies G.S. 130A-18 Allows Secretary of HHS or local health director to pursue injunctive relief in superior court for violation of Chapter 130A or rules adopted by the Commission for Public Health or local board of health. Remedies G.S. 130A-19 Allows Secretary or local health director to issue order to abate a public health nuisance. If the person does not comply, the secretary or local health director can pursue court action to order abatement. Remedies G.S. 130A-20 Allows Secretary or local health director to order abatement of an imminent hazard or to enter property and abate the imminent hazard. Imminent Hazard is defined in G.S. 130A2(3). Remedies & Criminal Acts G.S. 130A-25 Makes a violation of any of the laws in Chapter 130A or rules adopted pursuant to Chapter 130A a misdemeanor. Paragraph (b) is particularly important because it provides for specific sentencing outside of the Structured Sentencing Act for persons violating control measures (G.S. 130A-144(f)) or isolation or quarantine orders (G.S. 130A-145). Persons convicted under this section can be sentenced for up to two years in designated prisons with the ability to properly manage prisoners with communicable diseases. Page 11 of 69 Terrorist Incidents G.S. 130A- 475 – 479 Sets out State Health Director’s powers if he or she reasonably suspects that a public health threat may exist and may have been caused by a terrorist incident using Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) agents. Emergency Management and Public Health Coordination G.S. 166A-5(3)b1 Requires a special component of the Emergency Operations Plan to be prepared in coordination with the State Health Director that includes specific provisions regarding public health matters, including guidelines for prophylaxis and treatment of exposed and affected persons, allocation of the Strategic National Stockpile (SNS) and appropriate conditions for quarantine and isolation to prevent further transmission of disease. Emergency Management and Public Health Coordination Emergency Management and Public Health Coordination G.S. 166A-6 Provides for the Governor’s authority to make a Disaster Proclamation and sets out the Governor’s powers once a Disaster has been declared. G.S. 166A-40 - 53 Establishes the Emergency Management Assistance Compact (EMAC) in conjunction with other states to provide mutual aid and support in managing declared emergencies or disasters. Criminal Procedure G.S. 15A-401(b)(4) Allows a law enforcement officer to detain a person violating an order restricting the freedom of movement of a person or access to a person issued by the state or local health director at a place designated by the health director until the person’s initial appearance before a magistrate or judge. This provision is intended to prevent the spread of the disease to others in the courts or jails as part of the normal processing of someone on criminal charges. Criminal Procedure G.S. 15A-534.5 Allows the judge or magistrate at an initial appearance to deny bail if the judge or magistrate determines that a person arrested for violation of the state or local health directors order restricting their freedom of movement or access to them poses a threat to others. It also allows the judge or magistrate to confine the person to a designated area that will prevent the threat to others. Page 12 of 69 Federal Authorities The Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law 93-288, as amended Federal Authorities Federal Response Plan, Public Law 93-288 Federal Authorities The Public Health Service Act 42 U.S.C.§ § 201 et seq. Federal Authorities 42 U.S.C. § 264 The Robert T. Stafford Disaster Relief and Emergency Assistance Act (Stafford Act) (Pub.L. 100-707) is a United States federal law designed to bring an orderly and systemic means of federal natural disaster assistance for state and local governments in carrying out their responsibilities to aid citizens. The Stafford Act is a 1988 amended version of the Disaster Relief Act of 1974 (Pub.L. 93-288). It created the system in place today by which a presidential disaster declaration of an emergency triggers financial and physical assistance through the Federal Emergency Management Agency (FEMA). The Act gives FEMA the responsibility for coordinating government-wide relief efforts. The Federal Response Plan it implements includes the contributions of 28 federal agencies and non-governmental organizations, such as the American Red Cross. It is named for Robert Stafford, who helped pass the law. Establishes the basis for the provision of the Federal assistance to a State and its affected local governments impacted by a catastrophic or significant disaster or emergency which results in a requirement for Federal response assistance. It is based on the fundamental assumption that a significant disaster or emergency will overwhelm the capability of State and local governments to carry out the extensive emergency operations necessary to save lives and protect property. Consequently, resources of Federal departments and agencies, grouped into Emergency Support Functions, will be used to provide Federal response assistance to the State. Departments and agencies have been assigned primary and support agency responsibilities for each of these functions. Provides for the Secretary of HHS to declare a public health emergency under certain circumstances (42 U.S.C. § 247d). The secretary is authorized to develop and take such action as may be necessary to implement a plan under which the personnel, equipment, medical supplies, and other resources of the Department may be effectively used to control epidemics of any disease or condition and to meet other health emergencies and problems. The Secretary is also empowered to extend temporary assistance to States or localities to meet health emergencies. The Secretary of HHS is authorized to make and enforce quarantine regulations “necessary to prevent the introduction, transmission, or spread of communicable disease” from foreign countries into the United States or possessions, or from one state or possession to another. The disease for which a person may be subject to quarantine must be specified by the President through an Executive order. Page 13 of 69 Federal Authorities Executive Order 13295 68 Fed Revised list of Quarantinable Diseases, specifies certain communicable diseases for regulations providing for the apprehension, detention, or conditional release of individuals to prevent the introduction, transmission, or spread of suspected communicable diseases. Plan Development and Maintenance Primary responsibility for development and maintenance of the PH All Hazards Response plan (PHAHRP) belongs to the HCPHA PH Preparedness Coordinator. Since the plan requires extensive coordination, other Public Health and partner agency staff also have a role in the process. Specific Plans are required per CDC cooperative agreement/ agreement addenda and are incorporated into this All Hazards Plan. The requirements include the following plans: 1) County All Hazards Emergency Operations Plan that includes public health components 2) Communications Plan 3) Local SNS Distribution Plan 4) Pandemic Influenza Response Plan 5) Local Health Department Pandemic Flu Continuity of Operations Plan (COOP) This plan and all related documents are available for review by PHP&R as requested, and are consistent with state and federal requirements. Authorities NC has a strong decentralized Public Health system involving state agencies, regional teams, and local health departments that provide the foundation for responding to Public Health incidents and emergencies. NC has a core set of statutes dealing with communicable disease control, remedies, terrorist incidents, Emergency Management and Public Health coordination, criminal acts, and criminal procedures. Relevant federal authorities are also listed below. Page 14 of 69 Alert and Notification The alert and notification section of this plan provides basic information on how various staff and partner notifications may take place in a disaster/ emergency situation. Alerts and notifications may vary based on the type of hazard and are therefore further explained within each hazard sub plan, as needed. However, this will serve as the basis for all alerts. Public Health Staff Notifications Each HCPHA employee should complete and annually update a family care plan. A copy should be kept by the employee, his or her supervisor, and the personnel department. In addition, each employee and his/her supervisor is asked to ensure the Health Department has current contact information. This data is maintained by the personnel clerk and should include name, physical home address, primary and backup after hours phone numbers, up to two email addresses, and any other data deemed necessary by the Health Preparedness Coordinator (PC) and/or Health Director. Notification Scheme: 1. HCPHA has a information call in number and an automated notification system in place to enable 24/7 receipt of information and staff call down. 2. Staff member who receives alert of potential or actual health threat will notify the Health Director, Preparedness Coordinator, Public Information Officer, and/or other pre-identified staff. 3. If it would be beneficial for the entire staff to receive additional information during business hours, an email will be sent to all staff. All HCPHA staff members have access to email. 4. After hours staff notifications are handled through an automated notification system. A supervisor call down tree will be used if the automated system becomes unavailable or unreliable. Local Partner Notification Local partnerships are crucial when responding to an incident. Partners should receive initial notification and regular situation updates. Local partners include but are not limited to: Emergency Management, Law Enforcement, Emergency Medical Services, Hospitals, Physicians, and Schools. Notification will again be based on threat type and agencies involved in the response. Additional information and detail regarding notifications can be found in the hazard specific annexes. The Preparedness Coordinator and PIO maintain this information and request annual update of all contact information from partners. General Notification Scheme: Page 15 of 69 1. Business Hours a. Not urgent: An email update will be prepared by the Preparedness Coordinator or PIO and sent as soon as possible b. Urgent: A phone call will be made by the Preparedness Coordinator or PIO 2. Non-business Hours: a. Not urgent: An email update will be prepared by the Preparedness Coordinator or PIO and sent as soon as possible, or the next business day b. Urgent: A phone call will be made by the Preparedness Coordinator or PIO. Attachments A and B provide basic partner contact information and HCPHA staff member responsible for notification. Regional and State Public Health and Partner Notification Each quarter, NC PHP&R provides Health Departments with updated contact information for State and Regional offices. This information is maintained by the Preparedness Coordinator. In many cases, PHP&R will alert local health departments of a potential or confirmed public health emergency (e.g. HAN alert). When HCPHA receives such alerts from other sources (e.g. EM, NCDETECT), the health director or PC will make notification up the chain. He or she will notify regional and state public health partners of the following: PH P&R ERO (Eastern Region Office) notification will be initiated by the Local Health Director or PC by email or telephone depending on urgency. ERO may coordinate notification to the surrounding jurisdictions. NCDHHS Office for PH Preparedness and Response notification will be made by the Local Health Director, ERO, or designee via telephone or paging device. NCDPH Epidemiology Section notification will be made by the Local Health Director, EVO or designee and/or by the PH Epidemiologist. Notification will by telephone or paging device. Page 16 of 69 The following Chart outlines various levels of alert and notification that may apply to all hazards events. Local/Regional Notification and Activation PHASE Activation Activities Notification Activities (These are examples only and are not all inclusive) Level 1 Non – event Definition: Maintain routine public health functions Routine notifications of reportable disease or environmental event. No potentially urgent public health implications Routine, day-to-day public health operations NCDPH PHCC maintained at state of readiness but not activated. Monitor Homeland Security Threat information as a potential trigger Page 17 of 69 Normal/usual notification activities based on general statutes and professional judgment Notify and consult local, regional, state Public Health partners as appropriate Routine communication with local, regional and state public health and other external partners Level 2 Local Public Health Event Definition: Notification of a public health event or incident with implications for significant local impact. Example: Northampton County Peanut Fire, 2009 Notification of event determined by Within 4 hours of event identification, notify local, regional, state partners as appropriate to the event Notify local health care Report of a suspect case/cluster providers if case finding is of disease or HAZMAT event with necessary or clinical potentially urgent public health information should be implications shared Presentation of a suspicious Within 4-8 hours, complete substance key partner notification as associated with a credible and/or necessary for the event health threat (or until such threat is Teleconference with ruled out) appropriate partners once Approaching weather with potential notifications are made to for significant public health impact coordinate response. Mass gathering or event Establish a schedule for requiring deployment of follow up teleconferences public health resources and operational coordination Event with public health HAN alert within 6-12 hours if potential for information implications impact to other Minimal degree of PHCC jurisdictions or there is activation need for additional Monitor Homeland Security information from other Threat information as a potential jurisdictions trigger Craft relevant crisis related messages. Provide to the community and media as soon as available. Establish regular intervals to update media and community Local Health Director (or designee) to have potential but limited Public Health impact Page 18 of 69 Level 3 Local Event, with Potential for MultiJurisdictional, Regional and/or Statewide Impact Definition: Higher level notification of a public health event or incident with potentially urgent public health implications and/or widespread impact. Example: EQ Fire, Apex, NC, 2007 Notification of event determined Within one hour following event identification, notify and consult local, regional, state partners Report of a suspect case/cluster appropriate to the event of a disease or HAZMAT event HAN alert within 2-4 hours to with urgent public health alert other jurisdictions of implications and potential for the situation or to request multijurisdictional involvement additional information Report of credible threat of Activate ICS structure as terrorist activity in the State of needed North Carolina Teleconference with Approaching weather with potential appropriate partners within for significant public health impact one hour following Extended degree of PHCC notifications to coordinate response. Establish a activation schedule for follow up Monitor Homeland Security teleconferences and Threat information as a potential operational coordination trigger Craft relevant crisis related messages. Provide to the community and media as soon as available. Establish regular intervals to update media and community by Local Health Director (or designee) to have significant Public Health impact Page 19 of 69 Level 4 Regional/State/ Federal Emergency Definition: Public health event or incident with a regional or statewide impact, necessitating the use of multi-regional, state or federal assets. Example: 2009 H1N1 Pandemic Notification of event determined by Within one hour following event identification, notify and consult local, regional, state partners appropriate to the event Report of a suspect case/cluster of Teleconference with a disease or HAZMAT event with appropriate partners within urgent public health implications one hour to coordinate which overwhelms local, regional response. Establish a and state response assets schedule for follow up Credible threat of terrorist attack teleconferences and in the State, region or regions operational coordination Suspect or confirmed case of non- Activate ICS structure/Unified naturally occurring Category A Command agent HAN alert within 1 hour to alert Use of any chemical, biological, other jurisdictions of the radiological or nuclear weapon situation or to request within the State of NC. additional information Pandemic Event Notification of other Multiple emergency events (outside the State) occurring in a limited time frame agencies such as: CDC, Multiple jurisdictions within the neighboring States and region requesting assistance countries Craft relevant crisis related Full activation of PHCC or any messages. Provide to the State agency EOC for any reason community and media as Natural or technological disaster soon as available. Establish interrupting or potentially regular intervals to update interrupting local and regional media and community public health operations (COOP Prepare or submit impact) justification for disaster Monitor Homeland Security declaration Threat information as a potential trigger Local Health Director (or designee) or other regional, state, federal health official to have significant and severe Public Health impact. Command and Control Page 20 of 69 Command and Control is often referred to as the Incident Command System (ICS). It is designed to coordinate the activities of responding agencies and to ensure responder health and safety. In addition, it is structured around goals and objectives to maintain an organized and efficient response. ICS is a part of the National Incident Management System (NIMS). Every responder agency is required to maintain compliance with NIMS as it is the primary response mechanism in the U.S. North Carolina local health departments utilize ICS as a framework for response. HCPHA is responsible for public health emergency management in its jurisdictional boundaries and will conduct emergency operations according to established plans and procedure. The health department will be responsible for the following: Identifying the types of incidents that might occur in their communities Planning emergency activities in advance to ensure a coordinated response to the PH consequences of credible threats Building capabilities necessary to respond effectively to the consequences of those threats Identifying the type or nature of a PH incident when it happens Implementing the planned response quickly and efficiently Recovering from the incident Conduct improvement planning During emergencies, local health departments activate agency emergency operations plans. These plans are integrated into the overall local Emergency Operations Center, Area Command, or Unified Command structures and are based on specific incident need. Local EM maintains a multi-hazard Emergency Operations Plan that describes the function and authorities of health and medical forces, and the roles and local assignments of responsibilities to such personnel. This All Hazards plan provides a functional approach to public health preparedness, response and recovery at the local level. Additional specific PH plans, such as the Strategic National Stockpile and Pan Flu plan, are included as annexes to the HCPHA All Hazards plan and county EOP. Should an incident exceed local response capabilities, requests for assistance should be made through appropriate local/state Emergency Management, State Public Health, and/or Federal authorities. HERTFORD County Emergency Management has designated a location for the County Emergency Operations Center (EOC). HCPHA has designated the HCPHA Administrative Building for carrying out PH emergency operations, and has identified a liaison officer assigned to work with the county EOC when it is activated. The public health emergency operations site is staffed with local public health officials, and volunteers (as needed), who receive emergency information, coordinate public health response activities, make population protection decisions, and communicate with partner agencies. When the County Emergency Operations Center is activated a local Page 21 of 69 PH representative will be assigned to the EOC. The health department will evaluate disaster impact and establishing operational priorities for the following public health issues: health surveillance; epidemiology; public health information; vector assessment and control; general health and sanitation issues; and shelter operations. PH emergency operations will be conducted within established county ICS and will request necessary resources through EM. HCPHA will work with local response partners to delineate their role in a multi-agency response. Similarly, cross jurisdictional partnerships must be encouraged and developed to allow for an organized public health response across county lines. Incident Management The Incident Management System will be utilized and the operational format scaled to incident scope. When PH operations are integrated into a multi-agency response, decisions on size and composition of the incident management structure are made by the Incident Commander and based on an initial and ongoing assessment of the incident. For every incident the following positions and initial activities should be considered. Position(s) Incident Commander Responsibility Responsible for directing the response, identifying roles and responsibilities and determining response objectives. Hazard Use Examples All Public Information Responsible for coordination of Officer information with other responding agency Public Information Officers and the public, as well as participating in the JIC when activated. Safety Officer Monitor worker safety and provide guidelines for protective actions. All Liaison Officer Interface with external agencies. Coordinate contacts and updates with local partners All Operations Responsible for tactical response activities. SNS – Point of Dispensing Operations; Hurricane – Clinical/Shelter Operations; Pandemic – Vaccine Management; Page 22 of 69 All Isolation & Quarantine Management; Outbreak Investigation Logistics Responsible for providing personnel and logistical support to the response including resource requests and dispatch. SNS – Local Receiving Site; Staff well-being/ care Planning Responsible for incident briefings, the All incident action plan, data processing, analysis, and information management, and resources tracking. Finance and Administration Monitor all expenses related to the response, regulatory compliance and business continuity. All ICS Chart The ICS Chart outlines the base response structure. Not all positions may be needed, depending on the response – ICS is scalable based on need. In addition, one person may hold multiple positions; however, positions cannot be combined and must follow this structure. See Attachment J for the most recent ICS organization chart for HCPHA Roles and Responsibilities This section outlines the roles and responsibilities of local public health, local partner agencies, regional and state public health partners. Public Health This section will outline Public Health roles and responsibilities related to emergency and disaster response. Staffing and technical support may come from other County agencies and divisions. This would impact services in their assigned program areas potentially requiring a shift to continuity of operations plans. Staff support may also be Page 23 of 69 required from other local health departments, regional partners, State, and Federal resources to ensure an effective public health response. The following summarizes how HCPHA will deal with all hazards emergencies. Incident management in HCPHA follows the Incident Command System (ICS), a nationally standardized organizational structure used to command, control, and coordinate resources and personnel during emergency response. Prepare 1. Assess threats and vulnerabilities to the community in conjunction with local and regional emergency response partners. 2. Develop and maintain a NIMS compliant PHAHRP and related annexes/appendices, and participate in Hertford county emergency operations plan development. 3. Build and maintain relationships and provide communications with other local first-responders, as well as regional and state partners. 4. Participate in Local Emergency Planning Committee (LEPC) meetings; and maintain awareness of relevant Domestic Preparedness Region (DPR) activities via meeting minutes or reports from DPR PH representative. 5. Conduct a comprehensive Community Health Assessment every 48 months that includes questions related to emergency preparedness and at-risk populations, as well as work with local hospitals to coordinate with their assessment process. 6. Identify population groups at risk for health problems during a public health emergency. 7. Adequately train the HCPHA PIO and back-up to sharpen written and verbal skills in routine health risk communication, crisis communication, and media presentations. 8. Develop a Local Information Team (LIT) to support Crisis Emergency Risk Communication and facilitate relationships with other agency PIOs. Work with the LIT to educate the public on preparing for all hazards emergencies. An Eastern Regional Information Team of Public Health PIOs has also been established to support LITs/ PIOs. 9. Compile and analyze available county-specific Public Health surveillance data and identify triggers for action (e.g. NCDETECT or school absentee data). 10. Ensure internal and external notification protocols are developed and in place. Page 24 of 69 11. Support and promote local Epi Teams and designate staff to monitor for, identify and report significant Public Health events. Ensure staff is trained to the level necessary to conduct initial case investigations. 12. Develop and maintain an inventory of HCPHA deployable response assets/resources. Identify gaps in response capability based on inventory review. Budget for and purchase additional items using 514 Aid to County funds. 13. Conduct training to develop preparedness and response competencies internal and external to HCPHA. Assign an HCPHA staff member to maintain records of training. 14. Test existing public health emergency response plans by hosting or participating in local, regional, and state all hazards response exercises. Conduct and document quarterly notification drills and update relevant contact information. Participate in at least one regional exercise annually. 15. Create a local 3-Year Training and Exercise Calendar developed in coordination with local, regional, and state partners. 16. Share best practices with other local health departments in our region and across the State via Regional team and/or PHP&R. 17. Identify local, regional and state resources that can be used in a PH response. Respond 1. The HERTFORD County Health Director, or designee, will coordinate response activities during a public health incident. 2. Organize operations using NIMS/ICS principles. 3. Integrate with other response agencies through ICS. 4. Activate internal and external notification protocols as appropriate. 5. Maintain communications with participating response agencies; notify regional team and/or DPH offices as appropriate. 6. Provide a liaison to the Hertford County EOC when activated during a response. 7. Implement control measures in cooperation with local, regional, and state agencies. 8. Health Director and Epi Team lead determine need to activate the Epi Team. Team members, or other staff will be notified as to when and how to report. Page 25 of 69 9. Anticipate needs and request external resources as soon as need is anticipated. 10. Activate LIT as appropriate to coordinate public information and media response. Work with PHP&R ERO and DPH as necessary. 11. HCPHA PIO will anticipate need for crisis communication and coordinate with HERTFORD County Health Director to engage the public and the media as soon as feasible based on the situation. 12. Ensure accurate financial record keeping during the response, including staff hours, activities, purchases, and other related expenditures. This will aid in reimbursement process if a state or national disaster is declared. Recover 1. Demobilize activated personnel. 2. Reconstitute routine operations. 3. Update deployable equipment inventory spreadsheet and plan for replacement of depleted items. 4. Provide updated public information as needed. 5. Participate in follow up public health actions, such as patient tracking or environmental testing/tracking for effects of public health. 6. Engage external resources for continued monitoring of affected populations, if needed (e.g. CDB, OEEB). 7. If state or federal disaster is declared, submit paperwork to support reimbursement. Mitigate/ Improve 1. Collaborate with partners to assure public health input incorporated in local mitigation plans. 2. Replenish necessary supplies. 3. Collaborate with response partners to assure public health component of after action reports. 4. Complete public health after action report and corrective action plan within 60 days of response termination. 5. Revise all relevant plans, including the training plan, based on AAR and CAP. 6. Distribute copies of updated plans. Page 26 of 69 Partners Management of public health emergencies is the responsibility of local government. Consequently, partnering with external agencies is critical to successful planning and response efforts. Below are descriptions of PH relevant roles and responsibilities for primary partner agencies. NC Division of Public Health (NC DPH) When local public health capacity is overwhelmed, additional assistance may be requested from the State. DPH is responsible for coordination of services, equipment, supplies, and personnel to meet these needs. The Division of Public Health, Epidemiology Section oversees response to Communicable Diseases and Public Health Emergencies. Where necessary, DPH will assist local agencies in obtaining services from appropriate resources. This assistance is initiated upon county request once DPH has determined a State response is warranted. Although Hertford County EOC serves as the conduit for local requests, the Local Health Director will make contact with DPH to describe the situation. PHP&R Within the Epi Section, planning for PH emergencies is charged to the Office of Public Health Preparedness and Response (PHP&R). PHP&R handles state level planning for public health emergencies, is a liaison to federal partners and shall be a primary point of contact for all incidents with the potential to impact public health. They also provide oversight and guidance for regional PH teams. PHCC When a public health emergency in NC overwhelms local and/or State resources, DPH may activate the Public Health Coordination Center (PHCC). The PHCC directs and advises on State, regional, and local operational activities; coordinates filling operational needs of local public health agencies; and communicates information internally, to community partners, and to external partners/agencies. PHP&R Eastern Region Office Eastern NC is supported by the ERO, which is comprised of a planner, nurse consultant, pharmacist, industrial hygienist and program assistant. The primary responsibilities of ERO are to serve the health departments/districts in Eastern NC by providing consultation and technical support; acting as an organizational liaison; providing regional surveillance (as needed); and facilitating training and exercises for local public health. To request assistance, Hertford County Health Director (or designee) will contact the ERO DPH Office of Public Health Page 27 of 69 Preparedness & Response. ERO response activities may involve investigation, recommendation of control measures, data evaluation/management, media messages, post event evaluation and long term follow up such as patient tracking. Emergency Management Hertford County Emergency Management is a primary planning partner, ensuring that roles and responsibilities outlined for PH in the Hertford County EOP are accurate and feasible. Similarly, PH works with local EM to ensure its emergency response plans correctly identify partner agency roles and responsibilities in relation to a PH emergency. As part of the planning process, EM coordinates (or participates in) exercises and tests of the emergency system within the jurisdiction. Additionally, the Emergency Manager serves as Community Emergency Coordinator as defined by SARA Title III and the Local Emergency Planning Committee (LEPC), of which HCPHA is a member. EM, in cooperation with involved partner agencies, is responsible to coordinate emergency operations in the local jurisdiction. This includes appropriate and timely partner notifications. When HCPHA is involved in response operations, EM coordinates requests for resources and assets. When response needs exceed local capability, or if certain assets are needed (e.g. HAZMAT RRT), State EM personnel (Area Coordinators) will assist with coordination. In that regard, Public Health may work with Area Coordinators, in conjunction with local EM, particularly when PH is on site during an incident (e.g. suspicious substance response). Emergency Medical Services HERTFORD County EMS provides emergency medical service personnel who respond to improve the health and wellness of the community and address the individual's need for emergency medical care within the scope of practice as defined by the North Carolina Medical Board in accordance with G.S. 143-514 <http://www.ncleg.net/EnactedLegislation/Statutes/PDF/BySection/Chapter_14 3/GS_143-514.pdf> in order to prevent loss of life or further aggravation of physiological or psychological illness or injury (G.S. 131E-155 <http://www.ncleg.net/EnactedLegislation/Statutes/PDF/BySection/Chapter_13 1E/GS_131E-155.pdf> ). Hertford County Emergency Management Services is managed by a director. There is no plan for surge other than requesting support from State OEMS through Hertford County Emergency Management. The PPE kept in the trucks are the standard faire of gloves, masks, goggles, gowns. There are no chemical antidotes kept on board. The EOC, EMS, or hospital representative will gather relevant information and provide to the PH liaison as needed. Page 28 of 69 The North Carolina Office of Emergency Medical Services (NCOEMS) provides technical assistance, services, and regulatory oversight. NC OEMS can provide information on system surge capability through the SMARTT, which can monitor hospital, EMS system and health center resources on a regular basis. Hospitals provide information on a daily basis that monitors hospital bed availability, specialty service capability, and disaster resources. Health Centers provide information on a weekly basis that identifies clinical services offered, laboratory capabilities, and any inpatient bed capacity. EMS provides information on a weekly basis to identify personnel and vehicle availability as well as resource capabilities which may be needed in the event of a disaster. Through the use of SMARTT, resources are quickly identified and made available for use in the event of a local, regional, or statewide disaster. Designated hospital staff and ERAC Regional Response and Recovery Coordinators have access to this information at all times. Hertford County EMS participates in the North Carolina Disease Event Tracking and Epidemiologic Collection Tool (NC DETECT) surveillance system through PreMIS - Pre Hospital Medical Information System. PreMIS allows EMS providers to enter patient information into a central surveillance database. Syndromic surveillance can function as an early event indicator, as well as provide clinical situational awareness. Hospitals Once a local assessment has been completed and a medical support mission directed to the State ESF-8 lead, local and state assets from the non-affected area may be mobilized to respond per the mission assignment. Those assets may include activation of the State Medical Response System (SMRS). The SMRS is made up of various components of NC's many healthcare systems and partners and is managed per the state response plan and National Response Framework. The SMRS is composed of medical response agencies, hospital employees, public health employees, private medical clinic employees, and volunteers, with NC OEMS as the lead. Responses requiring hospital resources necessitate initial and ongoing assessment of Roanoke Chowan Hospital's capacity to fill the identified need (bed or personnel surge, medical evacuations, etc.). Roanoke Chowan Hospital participates in the North Carolina Disease Event Tracking and Epidemiologic Collection Tool (NC DETECT) surveillance system. The hospital Emergency Department staff uploads chief complaint and relevant syndromic patient care data into the system. The Public Health Epidemiologist based at PCMH reviews NC DETECT data for University Health Systems hospitals . Page 29 of 69 HCPHA regularly monitors local NCDETECT data, while the Public Health Epidemiologist reviews regional level data. vi. Eastern Regional Advisory Committee ERAC was originally organized in 1998 to implement a regional trauma system for 29 counties in eastern NC that make up the referral region for Pitt County Memorial Hospital, - the only Level 1 trauma center in eastern NC. Members of ERAC represent pre-hospital providers; physicians, nurses, and other medical and non-medical personnel from the regional hospitals; and community volunteers. Since the events of September 11, 2001 and Hurricane Katrina, the ERAC scope of responsibility has expanded to include regional disaster preparedness. ERAC has a multidisciplinary Disaster Preparedness Subcommittee (DPC) that includes HOSPITALS, EMS, Public Health, State operated facilities, Regional Response Teams and Emergency Management personnel. The ERAC Regional Emergency Response and Recovery Coordinator (RERRC) and the Regional Emergency Response and Recovery Assistant Coordinator (RERRAC) assist the region in medical response planning, as well as assist Emergency Management in the coordination of ESF 8 medical response assets deployed during an event. ERAC can provide medical surge capability through the State Medical Assistance Teams (TYPE II AND III). SMAT II is a hospital based team of medical professionals established to provide patient decontamination, mass medical care, alternate care facilities (50 bed field hospital and 80 bed functional medical needs shelter support), and mass drug distribution for at least three days. These teams can be ready within the RAC in six hours or statewide within 12-24 hours. ERAC SMAT II is deployed locally or regionally by Pitt County Memorial Hospital through NCEM or hospital mutual aid. ERAC is currently in process of developing a regional plan that will encompass multiagency integration into ESF-8 response. There are five SMAT III teams in ERAC. Type III SMATS are tasked primarily with field decontamination.. These teams in ERAC also have medical surge capabilities available for deployment Alternate Care Facility (ACF) Trailers: Each of the twenty hospitals in the ERAC region have a trailer that can be used in their hospital or in a harden structure for medical surge event. All 20 trailers contain the same equipment including: 50 army-style cots, 10 West Cot beds, disposable linen, IV poles, personal protective equipment (gloves, gowns, N95 masks), bag-vale mask, BP cuffs, tables, chairs, AED, and Oxygen distribution system for 10 patients. Trailer use can be scalable in that they can be used individually or brought together, depending on the request. Page 30 of 69 Law Enforcement Law enforcement in Hertford County is provided by the HERTFORD County Sheriff’s Department as well as three municipal police departments. State Law Enforcement agencies that operate within HERTFORD County's borders are the NC Highway Patrol, NC Division of Marine Fisheries, NC Wildlife Resource Commission, Alcohol Law Enforcement, and State Bureau of Investigation. Federal Law Enforcement agencies that operate within the borders of HERTFORD County are the National Park Service, US Fish and Wildlife, and the US Coast Guard. A spirit of cooperation exist between the local, State, and Federal Law Enforcement agencies that operate within Hertford County, and Federal and State agencies routinely cooperate with local Law Enforcement operations during emergency events. Activities of local law enforcement agencies will increase significantly during emergency operations. If local capabilities are exceeded, support may be obtained from state and federal law enforcement agencies. Following an emergency event, it may be necessary to augment local law enforcement personnel with out of County resources for security and traffic control. Emergency law enforcement operations will interrupt routine functions and responsibilities. Expanded emergency responsibilities will include maintenance of law and order, traffic control, crowd control and security. Law enforcement activities will remain under the control of the senior law enforcement officer for the jurisdiction in which the emergency operation is taking place. Law enforcement agencies will have primary responsibility for traffic control and security in and near an evacuated area and in other areas of emergency operations. Law enforcement agencies may be called upon to assist with warning the public. The Hertford County Sheriff's Office will be the coordinating agency for law enforcement operations in Hertford County during multi-jurisdictional emergency events. Fire Hertford County has nine fire departments, all of which are located in the municipalities of rural communities. Existing fire and rescue personnel and equipment will be able to cope with most emergency situations through the use of existing mutual aid agreements. Fire and Rescue personnel are trained and equipped to respond to emergency situations within their response area. If an Page 31 of 69 incident requires additional resources, fire departments have standing mutual aid agreements with other agencies. Incident Command will be implemented at the scene of every fire/rescue event occurring in Hertford County. The Fire Marshal is the liaison between Hertford County Fire Departments and Hertford County local government and will reside in the EOC during activation. For each incident requiring a multi-agency response, an Incident Commander will be assigned and he/she will manage the incident using NIMS. Under authority of the North Carolina Hazardous Materials Right-to-Know Law and the Federal Emergency Planning and Community Right-to-Know Act (EPCRA), the Fire Chief, or designated representative, will survey facilities within his jurisdiction to identify types and volume of hazardous materials located within the jurisdiction. He should consider this information when developing response plans for hazardous materials accidents within his district. Coordination of facility emergency response plans with the local Emergency Operations Plan will be included in fire service planning. Schools Academic institutions represent a significant, and often untapped, collection of resources for public health emergency-response activities. The extent to which academic institutions are integrated with state and local response plans is dependent on the relationships and past shared experiences between school faculty and local public health. Schools can help assure that the support provided to first-line responders is as effective as possible by working with HCPHA health department to identify and clearly articulate possible areas of assistance in advance of an event. Roles and activation plans include: diagnostic capabilities, surge capacity, mass dispensing and emergency-event enhanced surveillance. Furthermore, schools provide support with evacuations and reentry during an event. They also can provide support personnel, equipment and facilities as necessary. Hertford County schools will provide a liaison to the Hertford county EOC during a disaster. Department of Agriculture and Consumer Services The NCDA&CS Emergency Programs Division mission is to reduce the vulnerability to or the impact from, any disaster, disease or terrorist attack on the agriculture community of North Carolina. The Emergency Programs Division provides leadership within the NCDA&CS and the agricultural community for emergency preparedness and response. Emergency Programs Division establishes public-private partnerships between vital government agencies, industry and volunteers. Page 32 of 69 HCPHA partners with Hertford County Cooperative Extension in nutrition and health related endeavors. Cooperative Extension has not be formally included in the LEPC by the Emergency Manager. American Red Cross The American Red Cross distinguishes itself by aiding victims of devastating natural disasters. Over the years, the organization has expanded its services, always with the aim of preventing and relieving suffering. Today, in addition to domestic disaster relief, the American Red Cross offers compassionate services in five other areas: community services that help the needy; support and comfort for military members and their families; the collection, processing and distribution of lifesaving blood and blood products; educational programs that promote health and safety; and international relief and development programs. An agreement to include Red Cross in managing shelters in Hertford County was reached in August 2011. Final roles of public health versus Red Cross in the shelters have not been developed. Mutual Aid Agreements Many state and local governments formulate mutual aid agreements to provide emergency assistance to each other in the event of disasters or other crisis. Conditions of the agreements may be to provide reciprocal services or to receive direct payment through specific labor and equipment rates outlined in the agreements. These agreements usually are written but, occasionally, are by understanding or are arranged after a disaster occurs. Emergency Management Assistance Compact (EMAC) and Mutual Aid The use of the Emergency Management Assistance Compacts (EMACs) and established mutual aid agreements will be utilized to supplement local and state resources. The Emergency Management Assistance Compact is an interstate mutual aid agreement that allows States to assist one another in responding to all kinds of natural and manmade disasters. It is administered by the National Emergency Management Association (NEMA). NC participates in EMAC. Page 33 of 69 NC has a statewide mutual aid agreement in place. This is a voluntary agreement among participating North Carolina jurisdictions, and Eastern Band of the Cherokee Indians. This agreement enables those jurisdictions to request or provide assistance during a disaster. Because needs of the local residents are first priority, a municipality may decline to provide assistance if resources must be reserved for their own residents. Mutual aid requests are made through local EM. Although participating county and municipal departments are covered by the statewide agreement, there may be a need for local health departments to individually initiate mutual aid agreements with private agencies, military installations, or others, during planning or in times of a declared disaster. Similarly, explicit county to county mutual aid agreements may be needed for situations in which a disaster is not officially declared. Such Mutual Aid Agreements are maintained locally. Hospital Association Mutual Aid The North Carolina Hospital Association has developed a Mutual Aid Agreement with the hospitals in North Carolina. This is a voluntary agreement among the participating Hospital to provide mutual aid at the time of need. This document address the relationship between and among participating hospitals and is intended to augment, not replace, each Participating Hospital’s disaster plan. Local Agreements When HCPHA is in need of resources, the local health director will contact the HCPHA EOC liaison or designee to share the following with EM: Explanation of assistance needed, including amount and type of personnel, equipment, materials and supplies (please be specific and include the intended purpose of the resource in order to ensure you receive the proper assistance); Estimated of length of time assistance is needed. Resources As a general rule, formal resource requests are routed through local Emergency Management. However, informal requests directly to the supplier may be made based on existing relationships or MOUs/ MOAs, with notification to Emergency Management. The tables below outline various health, medical, and community resources, a brief description, contact, and types of resources that may be available from that agency/ source. Page 34 of 69 Health, Medical, and Community RESOURCE/ CONTACT INFO Epi Team PHPR-Eastern Region Office MRC DESCRIPTION Epi Teams are a resource for the local health director in fulfilling the statutory responsibility for investigating and responding to outbreaks and other public health threats to the community. The health director or designee will activate the Epi Team as they see the need for resources beyond the routine capability of the communicable disease nurse/section of the health department. The primary responsibility of the ERO is to serve the 24 health departments/districts in Eastern NC by providing consultation and technical support; acting as an organizational liaison; providing regional surveillance (as needed); and facilitating training and exercises for local public health. To request assistance contact the DPH Office of Public Health Preparedness & Response. Team response activities may involve investigation, recommendation of control measures, data evaluation/management, media messages, post event evaluation and long term follow up such as patient tracking. The Medical Reserve Corp (MRC) is an ongoing project that will enhance the capacity of public health through the development of a core group of non-medical and medically trained and credentialed volunteers. This pool of volunteers may be used to support epidemiological investigation activities, dispensing site activities, quarantine and isolation monitoring and provide personnel for informational call centers during an event. Activation of the MRC is through notification of the MRC Coordinator by the Logistics Chief who will in turn notify members of the MRC giving them incident specific information and requesting availability. MRC volunteers will be asked to report to a Staging Area to register, receive an assignment, briefing and be integrated into the event. The Public Health Division will coordinate with the ESF 17 (Volunteers and Donation Management) around the referral and management of spontaneous volunteers from Volunteer Reception Centers. Page 35 of 69 RESOURCES AVAILABLE Outbreak investigations The primary responsibilities of ERO are to serve the health departments/districts in Eastern NC by providing consultation and technical support; acting as an organizational liaison; providing regional surveillance (as needed); and facilitating training and exercises for local public health. Medical surge assistance, POD assistance, epi investigations, quarantine and isolation monitoring, call center workers RESOURCE/ CONTACT INFO Local Lab (HD) Regional Lab Duty phone 919 807 8600 NC State Laboratory of Public Health (SLPH) BTEP (919) 807-8765 Chemical Terrorism (919-8078771) DESCRIPTION Limited to basic screening tests on site. There are 3 Regional labs in NC. Located in Pitt, Mecklenburg and Buncombe county, these labs provide standardized protocols for testing biothreat agents and emerging pathogens in clinical, environmental and food samples. Regional labs provide most of the same response services as the BTEP in Raleigh, and can provide some surge capacity. All testing is coordinated by contacting duty phone (919) 807-8600. The North Carolina SLPH is part of the Laboratory Response Network and provides consultation for laboratory services, management and technical operations of local health departments. Environmental Sciences (ES) offers comprehensive analysis of drinking water. The SLPH Preparedness Unit houses a Chemical Terrorism (CT) and Biological Threat and Emerging Pathogens (BTEP) lab. BTEP is a referral laboratory to all labs and agencies in NC for possible Select Agent viruses, bacteria and some toxins. Current Chemical testing capability is for heavy metals and CN. NC LRN labs can provide some surge capacity. SLPH full scope of services and contact information is available at: http://slph.state.nc.us/doc/administration/SCOPE_2010. pdf Page 36 of 69 RESOURCES AVAILABLE Can submit specimens provided by Law enforcement or health care providers to the State Public Health Lab via courier. Transport Media Specimen Containers Guidance Transport Media Specimen Containers Swabs RESOURCE/ CONTACT INFO Roanoke Chowan Hospital Private Health Care Providers Community Health Center RESOURCES AVAILABLE DESCRIPTION Roanoke Chowan Hospital is the only hospital in the HERTFORD County community. Staffed beds – 114 Emergency Department Capacity –15 treatment rooms (1 negative pressure rooms) Morgue Capacity - 2 Staffed ICU Beds - 10 Number of Ventilators - 5 Decontamination Capability – Decontamination tent for people presenting to ED Radiation Screening Equipment – none at hospital Alternate Care Facility Location - Through PCMH Pralodoxime or Two-Pam On Hand – None-too expensive to stock. Atropine On Hand - 35-1 mgm Carpujects on hand plus 3 in each of 21 crash carts. Have 5- 0.4 mgm vials plus multiple vials in Pyxis throughout hospital. Surge Capacity: Roanoke Chowan Hospital has plans to provide surge capacity of 11 additional bes or 10% above staffed bed. This will be achieved through a combination of discharges and cancellation of day and elective surgeries. The Roanoke Chowan Community Health Center, a FQHC, employs all but one family practice primary care provider in Hertford County, Dr. S. Khoury. There are two independent Pediatricians and one OB/GYN. Another OB/GYN practice is owned by the hospital. A community health care provider is a qualified person who provides treatment and prevention of illness to any individual in need of health care services. Health care is delivered by professionals in medicine, dentistry, nursing, pharmacy, and allied health. A health care provider may refer to a health professional, or an organization that provides services of a health professional. Roanoke Chowan Community Health Center: Community Health Centers focus on meeting the basic health care needs of their individual communities. Health centers maintain an open-door policy, providing treatment regardless of an individual’s income or insurance coverage. Page 37 of 69 Surge Personnel Isolation capacity Morgue Space Personnel Supplies Personnel Supplies RESOURCE/ CONTACT INFO Home Health DESCRIPTION Hertford Gates Home Health Services are coordinated and provided by the HCPHA. The HGHHA is the only Home Health Agency with physical offices is the two counties.. HGHHA is accredited by The Joint Commission and licensed. Patients may be referred by their physician, hospital discharge planners or community service organizations. All services are ordered by and rendered under the supervision of the patient's physician and meets skilled as well as intermittent guidelines. The patient must be homebound and require a skilled service rather than custodial care. Services offered through home health include the following services and directly related medical supplies and appliances, which are provided to an individual in a place of temporary or permanent residence used as an individual's home: 1. 2. 3. 4. 5. 6. RESOURCES AVAILABLE Personnel Supplies Homebound Coordination Nursing care provided by or under the supervision of a registered nurse; Physical, occupational, or speech therapy, when provided to an individual who also is receiving nursing services, or any other of these therapy services, in a place of temporary or permanent residence used as the individual's home; Medical social services; In-home aide services that involve hands-on care to an individual who is also receiving skilled nursing services; Infusion nursing services; and Assistance with pulmonary care, pulmonary rehabilitation through Physical Therapy. The HGHHA participates in Hertford County emergency planning. They are able to offer information on at risk community members and identify their roles and capabilities to respond during All Hazards emergency. In the HCPHA, there are 13 nurses, 5 social workers and 13 leadership or administrative staff. Emergency Medical Services Personnel HERTFORD County Department of EMS is responsible for providing Basic Life Support (BLS) for the citizens and visitors of HERTFORD County. Transport Incident Support Page 38 of 69 RESOURCE/ CONTACT INFO Regional Response Team 1 42nd Civil Support Team CHEMPACK Closest is At Albemarle Regional Hospital-60 miles away SNS DESCRIPTION RESOURCES AVAILABLE The RRT’s responsibilities include the appropriate actions to prepare for, respond to, and recover from a threat to public health, welfare, or the environment caused by actual or potential oil and hazardous materials incidents. Appropriate general actions can include, but are not limited to: actions to prevent, minimize, or mitigate a release; efforts to detect and assess the extent of contamination (including sampling and analysis and environmental monitoring); actions to stabilize the release and prevent the spread of contamination; analysis of options for environmental cleanup and waste disposition; implementation of environmental cleanup; and storage, treatment, and disposal of oil and hazardous materials. These National Guard teams provide DoD's unique expertise and capabilities to assist state governors in preparing for and responding to chemical, biological, radiological or nuclear (CBRN) incidents as part of a state's emergency response structure. Each team consists of 22 highly skilled, full-time National Guard members who are federally resourced, trained and exercised, and employs federally approved CBRN response doctrine. The CHEMPACK program’s mission is to provide state and local governments a sustainable nerve agent antidote cache that increases capability to respond quickly to nerve agent exposure incidents. This resource is obtained through local EM in consultation with NCDPH PHP&R. Chempacks are strategically located throughout NC. As of December 2010, those in proximity to Eastern NC counties include: -Albemarle -Carteret -Halifax -Johnston -Lenoir -Nash -Onslow -Pitt -Wake Haz-Mat Consultation and Response The SNS is a national repository of antibiotics, chemical antidotes, antitoxins, life-support medications, IV administration, airway maintenance supplies, and medical/surgical items. The SNS is designed to supplement and re-supply state and local public health agencies in the event of a national emergency anywhere and at anytime within the U.S. or its territories. Pharmaceuticals Page 39 of 69 Suspicious packages/substances Response CBRN/WMD Consultation and Response Anti-nerve agent medications Medical/surgical items See SNS Plan RESOURCE/ CONTACT INFO ERAC SMAT DESCRIPTION ERAC is composed of representatives from the 29 counties that make up the referral region for the Level I Trauma Center at Pitt County Memorial Hospital. The Regional Emergency Response and Recovery Coordinator (RERRC) and Assistant Coordinator (RERRAC) will assist the region in medical response planning as well as assist Emergency Management in the coordination of medical response assets that may need deploying during an event. ERAC has two RERRCs and one RERRAC due to the geographical size of the region. Type I (State Level): State Medical Assistance Team I (SMAT I) or Special Operations Response Team (SORT) is a private, non-profit organization located in WinstonSalem. This organization is a federally supported Disaster Medical Assistance Team (DMAT) that responds to events nationwide. Type II (Regional Level): State Medical Assistance Team II (SMAT II) focuses on hospital-based capabilities (medical surge capabilities). Each county and hospital in North Carolina is included in at least one of eight Regional Advisory Committees (RACs). This team can augment medical surge capacity needs for the region and State through mobile medical and decontamination resources in the event of a disaster. Public Health Epidemiologist (PHE) Academic RESOURCES AVAILABLE Type III (Local Level): State Medical Assistance Team III (SMAT III), is a county-based pre-hospital disaster team that is highly mobile and responds to the mass disaster and decontamination needs in the County or region. Region-1 PHE is located at Pitt County Memorial Hospital. The Public Health Epidemiologist provides assistance to the Infection Control Director in conducting activities for early detection of community-acquired illnesses of Public Health importance, including those related to bioterrorism. This employee is a part of a network of public health epidemiologists working in the leading hospitals of North Carolina on the early detection of illnesses related to bioterrorism and community outbreaks of disease. Hertford County Public School System Chowan University Roanoke Chowan Community College Page 40 of 69 Medical staff and equipment Alternate Care Facility Trailer Decontamination services (especially SMAT III) Outbreak analysis Registered Nurses Possible lodging Communication to residents via students RESOURCE/ CONTACT INFO Military DESCRIPTION National Guard Volunteer Groups All health departments in the region are covered by the statewide mutual aid system, however, each agency is responsible for initiating any agreements for nongovernmental responses such as pharmacies, volunteers from non-governmental agencies, etc. Community Emergency Response Team (CERT) CERTs are comprised of community volunteers, trained in basic disaster response skills to assist their communities following an emergency when professional emergency responders are not immediately available. Other Local Stockpiles Describe any local stockpiles or medical supply resources (e.g. atropine, antibiotics, lab supplies) State Animal Response Team (SART) & CAMET State Animal Response Teams (SART) are interagency state organizations dedicated to preparing, planning, responding and recovering during animal emergencies in the United States. SART is a public private partnership, joining government agencies with the private concerns around the common goal of animal issues during disasters. SART programs train participants to facilitate a safe, environmentally sound and efficient response to animal emergencies on the local, county, state and federal level. The teams are organized under the auspices of state and local emergency management utilizing the principles of the Incident Command System (ICS). RESOURCES AVAILABLE Personnel if Federal Emergency Amory In a large outbreak, especially those involving multiple counties, volunteers may be used to provide surge capacity. “Just in time training” will be needed and this is something that needs to be developed in the future. Volunteers Extra supplies for PODS or mass vaccination stations CAMET The Companion Animal Mobile Equipment Trailer (CAMET) provides the necessary mobile infrastructure, technical support and standardized forms for collocation sheltering. Disaster Mortuary Operations Response Team (DMORT) DMORT is a federal team of experts in victim identification and mortuary services. DMORTs are activated in response to large scale disasters to assist in victim identification and body storage. Page 41 of 69 Mortuary Services RESOURCE/ CONTACT INFO State Mortuary Operations Response Team (SMORT) DESCRIPTION NC SMORT is a state managed resource under development that will perform similar functions to the DMORT. RESOURCES AVAILABLE Mortuary Services Planning Resources RESOURCE Planning Groups/Committees DESCRIPTION Local Emergency Planning Council is led by the Hertford County Emergency Management Director and convened twice a year. Public Health has time on the agenda to update the members on plan revisions, provide education or discuss exercise development. Task Forces will be created by HCPHA for short-term public health related emergency planning, when needed. The Local Information Team is comprised of the PIOs from the county, schools, Community Health Center, Chowan University, RCCC and led by the HCPHA PIO. Usually convened only during times of emergency. RESOURCES REQUESTED Points of contact when needing to relay information to large groups of people at a work place. Info on specific chemical storage sites. Other – Regional/ Local Potential Hazards Depending on the size and scope, incidents have the potential to produce substantial consequences concerning human needs to include food, water, shelter, and medical treatment. In addition, there could be considerable damage to infrastructure. These might include utilities/energy systems (electricity, fuel, water/sewer), and vital facilities (communications shelters, essential goods management, and essential personnel management) necessary for performing immediate response/recovery functions. Emergency Management is responsible for characterizing local hazards and vulnerabilities. This is done by performing risk assessments, working with the LEPC, partner agencies, local businesses, and industries. Hertford County has identified the hazards that are addressed in this plan through review of the NC Division of EM Hazard Page 42 of 69 and Vulnerability Report completed October 2007 with input from the LEPC members, researching past disaster declarations and historical emergency events in the County. It also included a review of the County Emergency Operations Plan and recent risk assessments. This section will be revised upon completion of the risk assessment currently being conducted by Emergency Management. According to the 2007 NCEM Statewide Risk Assessment, the most hazardous area of the state is towards the east in the Coastal Plain region. Approximately one third of the State’s total population lives in the Coastal Plain, with much of that population concentrated in the southern section. Hertford County is geographically located in the Coastal Plain. In coordination with local, regional, and state partners, and through direction provided by county and agency plans, HCPHA will monitor available intelligence information from local/state sources, as well as the National Terrorism Advisory System (NTAS) to guide actions during all hazards emergencies or threats. The National Terrorism Advisory System (NTAS) replaces color codes of the Homeland Security Advisory System (HSAS). The new alert system is currently in a 90 day implementation period that began on January 27, 2011 – until the end of the implementation period, the existing HSAS will remain in effect. NTAS will more effectively communicate information about terrorist threats by providing timely, detailed information to the public, government agencies, first responders, airports and other transportation hubs, and the private sector. The National Terrorism Advisory System alerts will be based on the nature of the threat: in some cases, alerts will be sent directly to law enforcement or affected areas of the private sector, while in others, alerts will be issued more broadly to the American people through both official and media channels—including a designated DHS webpage (www.dhs.gov/alerts), as well as social media channels including Facebook and via Twitter @NTASAlerts. The following table outlines various potential hazards for this jurisdiction. Hazard Airplane Crash Definition Within or neighboring this region are several commercial airports and military air bases that raise the potential for crashes of large military, passenger, and cargo aircraft. Coastal Red Tide Red Tide is caused by a toxic concentration of microscopic algae organisms which turn coastal waters rusty red or yellow, and irritates the skin and eyes of coastal occupants. It collects in oysters, clams, and scallops, making them unsafe to eat. This disease destroys seafood and has a major economic impact on commercial fishing and tourism. Page 43 of 69 Hazard Droughts Definition Droughts occur and can affect the agricultural interests in any part of the State. Water shortages related to drought conditions can affect entire community Earthquake North Carolina’s vulnerability to earthquakes is moderate. The eastern part of the state is in seismic risk zone 1 and less vulnerable to earthquake damage than the western part, which is in seismic risk zone 2. The North Carolina coast, however, is possibly vulnerable to tsunamis that might result from seismic activity well into the Atlantic Ocean. Energy Emergency An energy emergency exists when there is an acute shortage of required energy resources to the extent that necessary services are threatened and the protection of public health is imperiled. A general energy emergency may involve all facets of multi-hazard planning to include alert and notification, response, evacuation, and sheltering of certain populations. Flooding Generally associated with other severe weather, flooding may be in the form of flash floods, main river floods, dam failure, or flooding from wind driven or wind held water. Flooding in one of these forms affects certain areas of the State each year. Hazardous Material Incidents Individuals, businesses, and government agencies in North Carolina generate, store, and transport hazardous materials throughout the state. Gilliam and Mason in Harrellsville store anhydrous ammonia. A leak could result in deaths.. Hurricanes Hurricanes constitute threats in the form of high winds, wave action, storm surge, inundation, and other flooding to coastal areas. Wind and water damage can extend to inland parts of the state. Excessive rainfall from hurricanes can result in extensive and damaging inland-river flooding. Infectious Human Disease Natural and emerging infectious diseases can occur at any time, pose a serious threat to the health of the public, and have the potential to overwhelm the resources of a single jurisdiction. Infectious disease threats in Northeastern NC derive primarily from natural human or sporadic zoonotic outbreaks. Livestock Disease There is a possibility of widespread livestock disease (even epidemic or pandemic) in Northeastern NC. Large hog and poultry populations, for instance, present the opportunity for widespread disease in that industry could cause economic devastation. Further, an infected animal population can increase risk for transmission of disease to humans. Mass Casualties/ Mass Fatalities Many of the hazards listed here may result in mass casualties and even mass fatalities. This would require special attention from health care facilities, medical examiners, and mortuary authorities. Most counties in the Northeastern NC region do not have local cold storage capability or the human resources available to handle mass fatalities. Medical Debris Contaminated medical debris has been found in landfills and on the numerous beaches along the North Carolina coast. Page 44 of 69 Hazard Radiation Railroad Incident Definition Fixed Nuclear Facility Accidents: Three nuclear power plants operate in North Carolina. Seven others have 50-mile ingestion pathways that include parts of North Carolina. In all, seventy counties are affected. Nuclear Threat/Attack: An attack upon the United States could subject all counties to radioactive fallout. According to the Department of Defense and the Federal Emergency Management Agency (FEMA), North Carolina has several probable target areas. This could subject many counties to the direct effects of nuclear weapons. Hazardous materials are transported along the miles of commercial railroad track in this region creating a potential public health threat due to railroad accidents. Structural Fire Structural fires are fairly common, however, it is only a remote possibility that one might spread to damage or destroy an entire city. Terrorism Potential terrorism targets in eastern NC include military installations, agricultural assets (e.g. hog and poultry farms), public works facilities, water supply, academic institutions, public gatherings, etc. Tornadoes The entire State of NC is vulnerable to the effects of tornadoes, and other severe weather associated with thunderstorms including damaging winds, hail, dangerous lightning, and flooding. Wild Fires Fires can cause disastrous timber and agricultural losses. Dry foliage, terrain and climatic conditions for fires are elements of nature; however, most fires are caused by man. Increased risk of loss of life and property is presented where urban areas interface with forested areas. North Carolina ranks second only to California in forest fire potential. Winter Storms Snow and ice storms can affect any part of the state, although blizzards with extreme cold, snow and high winds are infrequent. Other possible hazards include crop disease, insect damage, oil spills, school bus accidents, major traffic accidents, severe windstorms, and mud slides and long periods of extreme heat. Other Hazards The North Carolina Hazard Mitigation Plan of 2007 identifies exposure vulnerability areas for important natural hazards according to several exposure categories: economic activity, structural, transportation, environmental, flood, hurricane, and wildfire. Hazard and Vulnerability Analysis source: http://www.nccrimecontrol.org/Index2.cfm?a=000003,000010,000177,000891,000912 June 2006 NC Hazard Mitigation Plan source: http://www.nccrimecontrol.org/Index2.cfm?a=000003,000010,001623,000177,001563 October 2007 Page 45 of 69 The following chart outlines hazard probability of occurrence by county QUALITATIVE CLASSIFICATIONS FOR PROBABILITY OF OCCURRENCE EarthExtreme HurriCounty Drought Flood Hail quake Heat cane Highly Possible Unlikely Unlikely Likely Likely Beaufort Likely Bertie Camden Chowan Craven Currituck Dare Edgecombe Gates Greene Halifax Hertford Hyde Jones Lenoir Martin Nash Northampt on Pamlico Pasquotan k Perquiman s Pitt Tyrrell Washingto n Wilson Landslide Unlikely Thunder -storm Highly Likely Tornado Likely Possible Unlikely Possible Likely Likely Likely Unlikely Likely Likely Possible Unlikely Possible Likely Likely Likely Unlikely Likely Possible Possible Unlikely Possible Likely Likely Likely Unlikely Likely Likely Likely Unlikely Highly Likely Likely Likely Unlikely Likely Likely Possible Unlikely Unlikely Likely Highly Likely Possible Unlikely Possible Likely Likely Possible Unlikely Unlikely Possible Unlikely Likely Possible Unlikely Possible Possible Unlikely Possibl e Highly Likely Likely Likely Likely Unlikely Likely Likely Unlikely Likely Likely Unlikely Unlikely Likely Likely Likely Unlikely Likely Likely Unlikely Highly Likely Highly Likely Likely Highly Likely Highly Likely Likely Likely Possible Likely Possible Unlikely Possible Highly Likely Possible Unlikely Possible Likely Likely Likely Unlikely Likely Likely Likely Likely Unlikely Likely Likely Likely Unlikely Likely Likely Likely Likely Possible Unlikely Unlikely Possibl e Possible Unlikely Unlikely Likely Likely Highly Likely Likely Unlikely Highly Likely Likely Likely Unlikely Likely Possible Unlikely Unlikely Highly Likely Possible Unlikely Unlikely Likely Likely Likely Unlikely Highly Likely Highly Likely Likely Possible Unlikely Possible Highly Likely Possible Unlikely Possible Likely Likely Likely Unlikely Possible Unlikely Unlikely Likely Likely Likely Unlikely Likely Likely Likely Likely Likely Possible Unlikely Possible Likely Likely Likely Unlikely Highly Likely Possible Unlikely Possible Likely Likely Likely Unlikely Likely Likely Highly Likely Possibl e Highly Likely Likely Unlikely Highly Likely Likely Likely Likely Unlikely Likely Likely Likely Likely Unlikely Likely Likely Unlikely Highly Likely Likely Possible Unlikely Unlikely Possible Unlikely Unlikely Possible Unlikely Unlikely Likely Possible Highly Likely Possible Unlikely Likely Likely Page 46 of 69 Wildfire Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Winter Weather Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely Highly Likely The table below lists the potential loss estimates for Region-1 as annualized figures for each for each of the “greater” hazards identified in this risk assessment including flood, earthquake, hurricane, severe winter weather and wildfire. These loss estimates were generated using the methods described below and using the best available data to meet the FEMA planning requirement under the Interim Final Rule of the Disaster Mitigation Act of 2000 (44 CFR Part 201.4(c)(2)(iii)). Loss estimates were also compared with estimates provided in local risk assessments, where possible, and found to be generally consistent with some expected variation attributed to the different loss estimation techniques and methods applied at the local level. Potential Loss Estimates by Hazard for Northeastern NC (annualized) County Flood Earthquake Hurricane Severe Winter Weather Wildfire Beaufort $6,650,474 $4,263 $7,325,295 153,849 $5,655 Bertie $1,312,653 $1,206 $1,011,368 45,198 $4,315 Camden $1,211,730 $265 $1,654,753 36,270 $5,400 Chowan $195,945 $827 $1,595,926 36,270 $7,800 Craven $8,155,228 $10,803 $22,901,408 153,670 $23,300 Currituck $2,875,744 $1,001 $8,063,863 36,270 $5,860 Dare $6,471,163 $1,991 $25,417,917 153,670 $5,250 Edgecombe $4,347,196 $5,568 $1,789,449 36,071 $5,355 No data provided $682 $602,751 45,198 $2,750 $141,235 $2,369 $957,071 40,405 $105,060 Gates Greene Halifax Hertford Hyde $3,792,311 $6,210 $1,259,152 36,071 $9,615 No data provided $1,676 $830,574 45,198 $7,205 $1,251,996 $433 $1,987,823 153,670 $500 Jones $913,072 $1,329 $1,447,095 153,849 $1,600 Lenoir $4,775,657 $11,774 $5,674,327 153,849 $18,150 Martin $1,671,557 $95,253 $106,564 153,849 $10,850 Nash $7,686,982 $13,796 $2,938,568 36,071 $2,950 $3,400 Northampton $907,451 $2,087 $557,324 36,270 Pamlico $1,865,697 $1,169 $4,425,009 153,849 $5,200 Pasquotank $5,347,510 $1,525 $5,832,120 36,270 $35,355 Perquimans $1,354,747 $586 $1,628,757 36,270 $2,750 Pitt $6,759,868 $15,976 $10,161,343 153,849 $11,800 Tyrrell $630,983 $186 $747,025 153,849 $600 Washington $1,715,565 $883 $1,710,843 162,777 $600 Wilson $6,020,324 $13,457 $3,201,786 36,071 $14,305 Page 47 of 69 Concept of Operations This concept of operations is designed to provide an overall picture of how HCPHA would respond to a potential or actual public health threat or incident. It establishes conceptual guidance for assessing and monitoring a developing threat, notifying appropriate local, regional, State and Federal agencies of the nature of the threat, and requesting the necessary advisory and technical resources to assist with consequence management activities. The response phase of an emergency covers initial actions taken as the result of an actual or potential public health threat. This phase includes the actions taken to eliminate or reduce health consequences, provision of medical treatment to those affected, and any measures taken to preclude additional health risks or consequences. Although many emergencies are not primarily public health emergencies, a variety of required response phase activities fall directly within the health department’s jurisdiction. If demands for emergency resources, personnel or equipment, conflict, the greatest operational need at that time will take priority. Page 48 of 69 Health Department Emergency Response Action/ Activation Event Occurrence: Outbreak, Epidemic, Pandemic, Biological Event, Chemical Event, Natural Disaster, etc. NOTIFICATION DECISION Notification Recipients: Clinical Staff/ Communicable Disease Staff Environmental Health Health Director Preparedness Coordinator Alert Additional Staff/ Partners as needed Notification Sources: 911, Hospital Infection Control, Response Agencies, Clinics, Private Practice MDs, Veterinarians, National/ Regional/ State Public Health Network, Medical Examiner, Public Health Epidemiologist, NCEDSS, NC DETECT, Public Notification Action Items: Determine Level of Activation and Next Steps Areas to Consider: Order immediate actions, as needed Confer to decide Local Health Dept. role: o No Plan Activation (Monitor & Expand Inquiry) o Activate Plan, Assign IC, delegate responsibility and authority, select initial Incident Management Team members and arrange other resources, initially define integration with other response organization(s) and jurisdictions OR Alert & Activate Based on Level of Need/ Response Alert Staff and/ or Partners via Call Lists and/ or HAN ALERT/ ACTIVATION Form dedicated HD resources into ICS organization, supplemented by partners to e.g.: Manage Tx/ Prophylaxis Implement Risk Communication Assess Hazards and Implement prevention measures Isolation & Quarantine Support Response Agencies; Provide a Public Health Support Function Page 49 of 69 Continue Routine Operations, Monitor and Expand Inquiry Surveillance Investigation(s) Routine EMS and hospital activity Assign Agency Representatives as needed If changes in status or need occur, a re-evaluation in the decision phase may be needed. b. Incident Recognition and Situational Assessment i. Situational Assessment An initial situational assessment is done to characterize the impact on public health. The local Health Director or designee will make the initial assessment. The initial size-up will include sharing information with partners in a standardized format. Ongoing situational assessments will be managed under the planning section of the incident command system. ii. Recognition of a Public Health Incident The potential risk for a public health incident makes it imperative that any enhanced surveillance and epidemiologic system be integrated smoothly into routine public health activities. The following are early warning signs that may indicate a naturally occurring, accidental, covert, or overt release of an infectious agent or toxic substance that may exceed local public health capability: Unusual cluster of signs or symptoms in a population Large number of deaths or ill persons with similar disease or syndrome A higher morbidity and mortality than expected with a common disease or syndrome Failure of a common disease to respond to usual therapy or multiple atypical presentations Single case of disease caused by an uncommon agent, including CDC identified Category A agents Multiple unusual or unexplained disease entities coexisting in the same patient without other explanation Disease with unusual geographic or seasonal distribution Similar genetic type among agents isolated from temporally or spatially distinct sources Unusual, atypical, genetically engineered, or antiquated strain of agent Endemic disease with significant, unexplained increase in incidence In most cases recognition of an emerging public health incident will come as a result of physician reports, hospital emergency department observations, astute recognition of clusters of disease from EMS operators, laboratory workers, or concerns from the Office of the Chief Medical Examiner. Page 50 of 69 iii. Recognition of a Non-Public Health Incident Non-public health incidents are important to public health because of the potential for PH impact in certain situations (e.g. post hurricane). Reporting of such incidents may come from multiple sources, such as media, community reports, or first responder agencies. Public health should monitor these types of situations, and maintain awareness in the event of need for PH involvement. Emergency Management is expected to engage PH in emergency operations as soon as a public health component to the response is identified or anticipated. Incident Declaration In a public health emergency, the local Health Director or designee will request a rapid conference call/meeting with key response partners to discuss incident particulars. All evidence concerning the public health threat will be presented. If response to the threat may overwhelm county resources, Emergency Management may recommend a declaration of emergency for Hertford County. Local EOC activation will take place when a county emergency is declared, or if the response requires significant resource coordination. HCPHA will work with NC DPH to manage the response. The PH Regional team may be asked to assist in with initial situation assessment and management until DPH resources can be identified and mobilized. Activation of the NC DPH Public Health Coordination Center (PHCC) will be determined by the State Health Director, the Chief of the Epidemiology Section, the Deputy Chief of the Epidemiology Section and/or the Director of PHP&R if resource requirements necessitate State level coordination. The PHCC is designated to coordinate roles and responsibilities during a multi-agency, multijurisdictional response to a public health event. In the event the State EOC (SEOC) is activated, the PHCC will serve in a consulting capacity to the SEOC, through the DPH representative at the SEOC. Both the PHCC and the SEOC utilize the National Incident Management System (NIMS) structure for operational processes. The NC DPH roles and responsibilities fall under the Emergency Support Function (ESF) #8 Health and Medical Service . In North Carolina, ESF-8 responsibilities are split with Public Health as the lead of Health, and Office of Emergency Medical Services the lead of Medical Service. In emergencies that exceed, or potentially exceed, state response capabilities, the State Health Director may recommend the Governor make a State Declaration of Public Health Emergency. This will confer additional operational authority to the Health Director, which allow for additional resource acquisition. A declaration of a public health emergency may also come from the Governor in response to events in other states. Response Actions The following tables outline various public health risks and response actions. Within each table, potential goals, objectives, and strategies/tactics are outlined to assist with Page 51 of 69 the response. Page 52 of 69 PUBLIC HEALTH RISK RESPONSE MATRIX PUBLIC HEALTH RISK GOALS OBJECTIVES Determine suitability of existing sources Establish alternate source of water Limited Access/ Unsafe / Contaminated Water STRATEGIES AND TACTICS Test water – Conduct Field Tests/ Perform Analysis/ Define scope of contamination Provide safe water – Ensure safe and adequate distribution process Eliminate Water Supply as a Disease Vector Identify affected persons Assess Need- Determine number of persons affected and specific needs they may have Ensure the Timely Delivery of an Adequate Supply of Clean, Safe Water to Affected Persons Provide an Alternate Means of Delivery Provide Water – Establish priority/ Coordinate delivery Provide alternate means to ensure safety of existing sources Make water safe to drink – Issue Boil Water Advisory Conduct on-going public health/ public information campaign Inform/ Reassure Public – Inform and instruct public in precautionary measures and desired public response Page 53 of 69 PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES Isolate the Source of Contamination Unsafe/ Contaminated Food Eliminate Food Supply as a Disease Vector Ensure an Adequate Supply of Clean, Safe Food Inspect Restaurant, Retail Food Providers, and other Food Providers (i.e. Schools, Daycare, etc.) Inspect Groceries/ Food Vendors Monitor/ Inspect Wholesale Suppliers and Transporters On-Going Public Health/ Public Information Campaign Page 54 of 69 STRATEGIES AND TACTICS Investigate Contamination – Determine source, extent, type, and scope of contamination Provide Inspections – Conduct inspections/ Issue sanitation placards/ Issue Citations Monitor Food Handling – Preparation/ Service/ Refrigeration and Storage procedures Monitor Food Disposal – Collection disposal, and/ or destruction of food waste and contaminated food Inform/ Reassure Public – Inform and instruct public in precautionary measures and desired public response PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES Reduce Exposure to Contamination Threat Contaminated Persons Conduct Investigation – Identify agent and determine extent of contamination – Interview exposed or potentially exposed persons – Monitor patients for illness or symptoms Advise/ Assist in the Coordination of Decontamination Procedures Reduce the Number of Casualties Prevent the Spread of Contamination STRATEGIES AND TACTICS Determine Need – Establish course of action Medical Countermeasures Request resources – Order local supplies or SNS delivery Establish PODs – Set-up and staff facilities as needed Conduct On-Going Public Health / Public Information Campaign Page 55 of 69 Inform / Reassure Public – Inform and instruct public in precautionary measures and desired public response PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES STRATEGIES AND TACTICS Conduct Investigations – Identify disease agent and extent of spread Reduce Exposure to Infectious Threat Order Quarantines – Reduce the exposure of potentially exposed persons to others Minimize Exposure to Others Infectious Persons Prevent the Spread of Infection Institute Control Measures Order Isolations – Reduce the exposure of infection to a minimum number of persons Determine Need – Establish course of action Medical Countermeasures Request resources – Order local supplies or SNS delivery Establish PODs – Set-up and staff facilities as needed Conduct On-Going Public Health / Public Information Campaign Page 56 of 69 Inform / Reassure Public – Inform and instruct public in precautionary measures and desired public response PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES STRATEGIES AND TACTICS Observe shelter population Monitor Shelter Operations Sheltering Assist shelter managers as necessary Maintain contact with EOC for resource needs Provide safe location for affected residents Shelter Surveillance Observe shelter population for signs and symptoms of disease First Aid Perform triage, Basic First Aid, and/ or Basic Life Support in Emergency Situations pending definitive care Page 57 of 69 PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES Reduce Exposure to Contamination (i.e. Meth Lab, Mercury Spill) Contaminated Equipment and Facilities Ensure a Clean, Safe Environment STRATEGIES AND TACTICS Conduct Investigations – Determine source, extent, type, and scope of contamination Re-occupancy of Contaminated Facilities Make recommendations for re-occupancy based on appropriate decontamination strategies and environmental monitoring Conduct On-Going Public Health / Public Information Campaign Inform / Reassure Public – Inform and instruct public in precautionary measures and desired public response Page 58 of 69 PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES Determine Health Impact Assessment to Humans and Other Animals STRATEGIES AND TACTICS Conduct Investigations – Determine source, extent, type, and scope of infection Make prophylaxis and/ or treatment recommendations Infectious Animals Minimize exposure to humans and other animals Human and Animal Medical Countermeasures Order Isolations – reduce the exposure of infected animals to humans or other animals Order Quarantines – reduce the exposure of potentially infected animals to humans or healthy animals Prevent the spread of infection Destruction / Disposal of Infected Animals Order Destruction / Disposal of Animals – follow protocols for destruction and the disposal of dead animals Conduct On-Going Public Health / Public Information Campaign Inform / Reassure Public – Inform and instruct public in precautionary measures and desired public response Page 59 of 69 PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK Limited Access to Medicine GOALS Ensure timely delivery of medications OBJECTIVES STRATEGIES AND TACTICS Provide Needs Assessment / Triage Assess needs – Determine number and location of people in need, determine specific needs they have Conduct Inventory of Local Resources Inventory Supplies – Determine the sufficiency of local supplies to meet current demands Request Additional resources Provide Delivery and Follow-up as Required Conduct on-going public health / public information campaign Page 60 of 69 Manage Deliveries and Resupply – Perform or assist in distribution Inform / Reassure Public – Inform and instruct public in precautionary measures and desired public response PUBLIC HEALTH RISK RESPONSE MATRIX (cont.) PUBLIC HEALTH RISK GOALS OBJECTIVES Determine Health Impact to Humans Characterize risk to Public Health Recommend control measures Chemical Biological Radiological HAZMAT Suspicious Substance Recommend/Provide medical counter measures Prevent spread of contamination Partner w/ Law Enforcement if criminal threat present Mass Decontamination Human/environmental Containment Maintain forensic integrity of crime scene/evidence Minimize duplication of efforts Conduct On-Going Public Health / Public Information Campaign Page 61 of 69 STRATEGIES AND TACTICS Conduct Investigations – Determine source, extent, type, and scope of infection Investigate and evaluate human health exposures Environmental monitoring, sampling Biological/human testing Make prophylaxis and/ or treatment recommendations Request/Distribute SNS/CHEMPAK assets Implement appropriate personnel & environmental decon Issue isolation/quarantine orders Make recommendations for safe reoccupancy Consult LE for sampling strategies and/or handling of potential evidence Conduct investigation/interview in parallel w/ LE assets Inform / Reassure Public – Inform and instruct public in precautionary measures and desired public response Recovery At the onset of an emergency, actions are taken to enhance the effectiveness of recovery operations. Recovery is both a short-term activity intended to return vital life-support systems to operation, and a long-term activity designed to return infrastructure systems to pre-disaster conditions. Following a disaster or emergency, the recovery phase will restore critical and normal health department functions to pre incident level. Critical and normal essential functions will be outlined in the agency Continuity of Operations Plan (COOP). Depending on the size and scope of the incident, recovery will involve: Work with State and Federal agencies to set up systems to monitor individuals who may have been exposed to biological, chemical, radiological agents, or other hazardous substance Prepare and deliver public information in collaboration with local, state, and federal PIOs as needed Provide public health information to community physicians and health care providers Provide disease surveillance function to monitor community for health effects Work with NC DPH Epi Division, CDC, and other partners, to provide long-term community studies to gauge changes in morbidity and mortality, which could provide important information about the health threat and it’s prevention Coordinate with Occupational and Environmental Epidemiology Branch to identify potential environmental hazards with resultant limitations for land or building use that may have resulted from the incident Facilitate sharing of mental health recommendations from local/state/federal authorities with responders and community members HCPHA works with local schools to identify/track student and staff illness, as well as implement control and prevention strategies as deemed necessary Assure that HCPHA employees receive adequate support and services Additional Responsibilities Incorporate organizational learning attained from after action reports into future agency operations and plans Restore pre-incident preparedness in terms of equipment, supplies and agency integrity Assist with monitoring individual responders for potential post event effects Assist with financial and administrative responsibilities related to reimbursement Page 62 of 69 Other Considerations Surge Capacity During a significant public health response, the ability of HCPHA operations is limited. At the HCPHA of 55 FTEs. Of the 57 staff, the HCPHA has 0 physician, 1 contracted part-time nurse practitioner, 7 nurses, 0.3 emergency planner, 0 epidemiologist, 1 laboratory technician, 0 dentist, 2 environmental health specialists and the remaining 47 are in non-medical staff including social workers, health educations and administrative staff. For a population of approximately 25,000 additional assistance in the form of personnel, supplies, equipment, and other general assistance may be required soon after initial response. To garner the required surge capacity the HCPHA Director or designee will initiate the following internal actions as required by the situation: 1. Initiate operational plans and request Emergency Management support for Health Department response actions. Activate essential personnel and notify remaining staff to stand by and be prepared to report. 2. Determine need to reduce or suspend routine health department operations and/or activate COOP. 3. Once local resources are utilized, additional resources must be requested through local EM. Under the Statewide Mutual Aid agreement, neighboring jurisdictions will be notified of the situation and requested to stand by or assist as appropriate. The normal chain of communications in an emergency with EOC activation is that the local EOC makes resource requests to the State EOC. 4. For multi-jurisdictional or region-wide events where additional assistance is required, requests are submitted through the local EOC and the NCDPH Public Health Coordination Center (PHCC). 5. The HCPHA is currently serviced by 1 hospital. Roanoke Chowan Hospital has a surge capacity of 10 beds. 6. In the event that HCPHA exceeds its staffing surge capacity, a request for volunteer assistance may be initiated. Requests for volunteer assistance will go through local EM or the local EOC. HCPHA relies on local volunteer organizations and Medical Reserve Corps (MRC) to ensure volunteers are properly credentialed.. Just in time training (JIT) will be provided to volunteers as necessary for assigned responsibilities. Page 63 of 69 7. Community mental health – Disaster victims often require behavioral health interventions. Consequently, behavioral health volunteers may be needed during a large scale emergency. The Hertford County emergency operations plan (EOP) has identified the Local Management Entity (LME) as mental health service provider for the general public where needed in an emergency. Additional behavioral health volunteers may be available through EM via churches, Critical Incident Stress Management (CISM) teams, and/or staff with psychological first aid/CISM training. 8. Responder mental health – Responders involved in disaster recovery operations are likely to experience significant stress. Supervisors should ensure adequate debriefing takes place following demobilization. CISM is an intervention protocol developed specifically for First Responders dealing with traumatic events. It is a formal, highly structured and professionally recognized process for helping those involved in a critical incident to share their experiences, vent emotions, learn about stress reactions and symptoms and given referral for further help if required. Responder Health and Safety Responder health and safety is a primary concern during response operations; consideration must be given to the following: Personnel roles, chain of command, training and communication Emergency recognition and prevention Safe distancing Site security and control Evacuation Decontamination Emergency medical treatment and first aid Emergency alerts PPE and emergency equipment Partner coordination Also see HCPHA SNS plan, CD Plan, CD Policy and Employee Health Plan Environmental Surety In NC, a response to an environmental emergency, such as a HAZMAT incident will be coordinated through Emergency Management. While very small incidents may be handled within individual County boundaries, they still may have public health implications. Larger scale incidents may involve multiple counties and resources; therefore it is important for Public Health to consistently fit into the response equation. Consequently, following any public health crisis, HCPHA Environmental Health staff will: assess damage/health risks to any communities or individuals affected Page 64 of 69 prioritize those at greatest health risk provide advice and guidance on how to best manage the hazards to prevent disease transmission contain the source of threat perform all necessary environmental tests to determine when hazards have been greatly reduced or eliminated While more HAZMAT incidents will be managed locally, North Carolina Department of Environment and Natural Resources (DENR), Environmental Protection Agency (EPA), and/or Unites States Coast Guard (USCG) will fill a significant role with evaluating environmental exposure and contamination issues. Additionally, these agencies may provide oversight for cleanup efforts. Public Health will be significantly involved if the public is potentially exposed to hazardous substances, either directly or indirectly. As such, it is important for County Public Health Departments to be familiar with their County’s Emergency Operations Plan. These plans will vary somewhat per County, but should include many of the following elements: Environmental Surety Partners Emergency Management on the County level would initially evaluate the threat and coordinate local response and resource requests within the jurisdiction. In a multi-agency incident, development of response strategies is the responsibility of a Unified Command. Technical assistance specific to the situation comes from various agencies. State level coordination of onscene expertise is handled by the NCEM Area Coordinator. Depending on scope and magnitude of the event, as well as of the need for additional assets, any of the following Federal, State, and Local resources may be involved: North Carolina Division of Emergency Management North Carolina Department of Environment and Natural Resources. Environmental Protection Agency Centers for Disease Control and Prevention North Carolina Division of Public Health Regional Response Team 1 (RRT 1/ HAZMAT) Public Health Regional Surveillance Team 1 (PHRST 1) United States Coast Guard North Carolina Department of Agriculture and Consumer Services County Public Health Departments North Carolina Department of Labor/ OSHA North Carolina SBI: Diversion and Environmental Crimes Unit Federal Bureau of Investigation (FBI) 42nd Civil Support Team Federal Emergency Management Agency Page 65 of 69 Site owners, contract resources, and other involved parties Environmental Decontamination and Cleanup of HAZMAT For incidents that require environmental decontamination and hazardous materials cleanup, consideration must be given to the following: Environmental cleanup and decontamination based on standard Hazardous Waste Operations and Emergency Response (HAZWOPER) practices and procedures (29 CFR 1910.120). If a responsible party is identified for the spill, that party may be responsible for costs associated with response and remediation activities. Environmental testing and monitoring of air, water and soil based on standard sampling and testing procedures. Population protection for those with potential exposure in surrounding areas. Medical implications for potential exposure to agents before, during and following decontamination. Unified Command will be responsible for determining when buildings, dwellings and/or other public areas are safe for re-occupancy. Additional Requirements Public information messages about major environmental concerns and hazardous materials cleanup will be provided by NC DPH (DENR, OEEB, PHP&R) in concert with HCPHA and local Emergency Management. HCPHA will develop a plan to monitor illnesses/complaints from persons reentering the environment after clean up. Monitoring will be based on recommendations from CDC, DENR, EPA, OSHA (as applicable) and coordinated through Public Health. Identify potential environmental hazards. The new regulations in the Chemical Accident Prevention Program build on existing chemical information and emergency planning requirements (Emergency Planning and Community Rightto-Know Act, EPCRA). In 1986, Local Emergency Planning Committees (LEPC) were established to create emergency plans based on chemical information provided by facilities using certain chemicals above specific quantities. Although the primary responsibility for accident prevention lies with the facility, local government agencies, emergency responders and LEPCs play an important role in ensuring the health and safety of their community. Local emergency responders coordinate emergency response and prepare the community for potential consequences of accidental releases. Provide public health information to community physicians and health care providers. Coordinated on the County level through the local County Health Department through use of Interagency Communication Plan. Messages will be Page 66 of 69 sent through various redundant systems (Health Alert Network, blast fax, email, telephone) depending on size and resources of the county. State Public Health and/or the Public Health Eastern Region Office may assist counties and facilitate message dissemination. HERTFORD County will have a plan to determine any limitations in future land use. Remediation and verification will be the responsibility of all Potentially Responsible Parties. Cleanup will be in accordance with (where applicable): Comprehensive, Environmental Response, Compensation, and Liability Act (CERCLA), Resource Conservation and Recovery Act (RCRA), Clean Water Act (including Oil Pollution Act), Safe Water Drinking Act, Clean Air Act. At Risk Populations NC DPH Agreement Addendum 514 states that HCPHA will conduct a comprehensive Community Health Assessment (CHA) every four years and include questions that will help to identify population groups at risk during a public health emergency. EM and Social Services in HERTFORD County are responsible for at risk populations planning and response, while the HCPHA provides support services. Public health tasks vary according to the situation, and incident specific plans describe how at risk populations are addressed. People at risk are individuals or groups whose needs are not fully addressed by traditional service providers or who feel they cannot comfortably or safely use the standard resources offered during preparedness, response, and recovery efforts. The following groups are considered at risk populations in HERTFORD County and taken into consideration during planning for public health response operations: Economically disadvantaged Physical or mental disability, developmentally challenged (some senior citizens, mobility, visual, hearing, cognitive abilities, coping skills) Live in isolation (no local TV stations received, radio stations with canned programs only, lack transportation, undocumented aliens, migrant workers, homeless) Homebound Institutionalized Incarcerated Children < 18 years old separated from their parents or caregiver. Communications Communication and dissemination of information are critical to effective response activities. The HCPHA will participate in these activities in a variety of ways. Page 67 of 69 The high-risk populations will be reached through the County At-risk Population Community Resource Group Hertford County At-risk Population Community Resources Group Agency Office of Aging AARP Population Served Contact Person Telephone # Elderly Linda Blackburn 358-7856 Elderly Katie Lee 332-5628 Carpenter’s Shop Church 332-6113 Spanish-Speaking Ino & Maribel Bernal 287-1587 287-1548 358-1820 East Carolina Behavioral Health Murfreesboro Chamber of Commerce Ahoskie Chamber of Commerce Chowan University Roanoke Chowan Community College Division of Social Services (CAPDA/Ahoskie DSS) HC Public Schools/Family Literacy Center Roanoke Chowan Community Health Center Hertford County Cooperative Extension Center List Motels in Hertford County Ahoskie Inn Mentally Disabled Lisa Bonnett 332-5306 Tourists/Visitors Sherri Sullins 398-4886 Tourists/Visitors Jerry Castelloe 332-2042 College Students Josh Barker 398-6319 College Students Physically & Developmentally Impaired Justin McKeithan 862-1253 Glenda Simmons 358-7830 Low Literacy Alice Cale 332-3960 Migrant Workers Edgar Irizarry 209-0237 Migrant Workers Crystal Smith 358-7822 Homeless/ Transient Chief Motel 332-4165 332-2138 Tomahawk Motel 332-3194 Murfreesboro Inn 398-3175 See references to communication in the following plans: Communications Section of All Hazards Plan Crisis Communication Plan Communication Section in SNS Plan Pan Flu Plan-Support for Vulnerable Populations See Appendix K-HCPHA Communication Plan Page 68 of 69 Appendixes APPENDIX A -Continuity of Operations (COOP) Plan APPENDIX C - EMERGENCY CONTACTS-See Red Emergency Contact manual in Health Planner’s office APPENDIX D – Smallpox Vaccination Plan (incomplete) APPENDIX E - HCPHA PREPAREDNESS RESPONSE POLICIES & PROCEDURES APPENDIX F - PREPAREDNESS AND RESPONSE POLICIES & PROCEDURES FROM OTHER COUNTY AGENCIES APPENDIX G – COMMUNICATION: TACTICAL AND CRISIS-see emergency communications manual. APPENDIX H – HERTFORD COUNTY PANDEMIC INFLUENZA RESPONSE PLAN see Pandemic Influenza Preparedness and Response manual. APPENDIX I – HERTFORD COUNTY STRATEGIC NATIONAL STOCKPILE/MASS MEDICATION DISTRIBUTION PLAN see SNS manual APPENDIX J – HCPHA ICS Structure and Assignments APPENDIX K-HCPHA Communication Flow Chart Page 69 of 69