Download Frequently Asked Questions

DPL® FLEX PAD System
Frequently Asked Questions
What will I notice during and after treatment?
Different sensations are possible with the system depending on the individual.
 An increased feeling of warmth in the treated areas
 Temporary relief of minor muscle & joint pain
 Temporary relief of stiffness
 A soothing feeling
How fast will I experience results?
Every person and every minor pain is unique. Many people will experience reduced pain
after their first use; for others it could take continual use for a week or more. Don’t give up.
Many injuries and pain problems take more treatments and time depending on the
condition and size the treatment area. It is important to set reasonable expectations on your
level of temporary pain relief compared to where it started.
How close to the skin should the DPL® FLEX PAD be placed?
The DPL® FLEX PAD is meant to rest on the skin. Wrap the system around the body area such
as the back and adjust the hook & loop closure on the strap for comfort. The DPL® FLEX PAD
is not designed to operate through clothing.
Why can’t I see all the LED lights?
Some of the LEDs are Infrared light which is not visible to the human eye. If you see the red
lights on, the unit is on.
Why is the cord so short?
If a cord is any longer than 3 feet, while being used with a USB plug, you will lose power in the
device itself, and the product will not be as effective. To gain length, you should use any 2pronged household extension cord. You will not lose power this way because we use a ULlisted power supply that is rated to work with any household extension cord.
What is the recommended treatment time for the DPL® FLEX PAD?
Users of the DPL® FLEX PAD should treat their pain areas for 20-40 minutes max per day. The
system may be used multiple times per day, with cooling times between sessions.
What is the science behind Light Therapy?
The DPL® FLEX PAD is a high quality, FDA-cleared, Class II Medical Device that has had
amazing acceptance by its users.
What is your FDA Clearance?
The DPL® FLEX PAD’s FDA Indications for Use: Intended for the relaxation of muscles and relief
of muscle spasms; relief of muscle and joint aches, pains and stiffness; relief of pain and
stiffness associated with arthritis; and to increase local blood circulation.
Can I use the DPL® on areas where there may be a knee or hip replacement?
*Consult your doctor prior to using. Any metal in the body, such as titanium pins, will not get
hot or cause any harm when using the PAD over that area.