Download End Customer Name of the end customer

WARRANTY REPORT
ABB Oy, Drives
Finland
for LV AC Drive Products
Document: 3AFE 68871379 Rev. F
Drive identification
Date of repair (yyyy-mm-dd)
Type of Frequency Converter
Date of commissioning Type of Module / Option
Serial No.
Sales ID/Proj No.
Serial No. of Module / Option
Customer and service identification
End Customer
Country
Field engineer
E-mail / Tel.
Application / Section number
OEM Customer
End Customer Address
OEM unit type and Serial No.
Description of Fault (select only one)
Short Circuit
Over Current / Current Measurement
Link Fault
Fieldbus option
Over/Undervoltage
I/O, encoder or PC-tool interface
Earth Fault
Control board broken
Supply Phase Loss
No Comm/IO Comm/Panel loss/dots (....)
Motor Phase Loss
Control Panel Broken
Temp or fan faults
Internal aux voltage missing (unit dead)
Brake Chopper fault
Explosion or arc
More description of the fault and fault history info:
Choke, filter or transformer
Cabinet (relay, DC-power, OESA, etc.)
Application controller
Water cooling components
Incomplete delivery
Transport damage
Safety function
Other Fault (explain below)
Description of service:
Has this drive been changed or repaired
before?
Was the software updated during repair?
Did the drive fail during commissioning?
Yes No
Yes No
Yes No
Software version of the drive/unit
New software version if updated
How long had the drive been running?
Environmental condition
Electrical room
Air conditioning with cooling
Yes
No
Yes
No
Estimate how clean the environment is
Dusty
Medium
Clean
High
Medium
Low
Estimate the risk level for corrosive gases /
moistness / conductive materials?
Broken components
Broken Components
Type
Serial No.
Replaced Component
Type
Serial No.
Type
Serial No.
Type
Serial No.
Type
Serial No.
Type
Serial No.
Type
Serial No.
Type
Serial No.
Type
Serial No.
Type
Serial No.
All data must be carefully filled in. Otherwise the case will not be handled as warranty.
INSTRUCTION FOR FILLING IN WARRANTY REPORT
Drive identification
Date of repair
Date of commissioning
Date of service work, e.g. 2002-01-20
Date of commissioning, e.g. Month/Year. To be asked from the end customer if
the commissioning date is unknown!
Type of Frequency Converter Type of the whole frequency converter, e.g. ACxxxxxxxxxx.
Note: For Machinery drives, give the type of the whole unit e.g.ACSM1-01AS-05A0-4.
For Standard drives, give the type of the whole unit e.g.ACS550-01-038A-4.
For Industrial drives, give the type of the whole unit e.g.ACS800-07-0750-7.
With cabinet assembled drives the product type field xx in ACS800-xx should
contain the type of the main unit, e.g. -07, -107, -67, -17, -77, etc.
Serial No
Sales ID / Project No
Type of Module / Option
Serial number of whole frequency converter, e.g. 1020100584 (always 10
digits). If this is not available then the Sales ID must be given.
For cabinet drives enter the sales ID, e.g. 27391. For P&P** projects, enter the
project number e.g. 1234XF.
Type of the faulty module (e.g.ACS800-704-0640-7) / faulty option.
Note: For ACS600 MD the type code of the phase module always starts with
ACN644xxxx.
With cabinet assembled drives the product type field xx in ACS800-xx should
contain the type of the module, e.g. -04, -104, -704, etc.
Serial No of Module /Option
Serial number of faulty module / faulty option, e.g. 1003800584 for modules).
Customer and Service identification
End Customer
Name of the end customer
Country
Country of the end customer
End customer Address
Address of the customer
Field engineer
Name of the person who did the repair
E-mail / Tel.
E-mail or telephone number of the person who did the repair
Application / Section number
Application of the drive or the section number in P&P** projects
OEM customer
Name of OEM customer (e.g. Atlas Copco)
OEM unit type and Serial No. Type of OEM equipment (e.g. GA 75 VSD) and serial number of OEM device
Description of Fault
Choose the fault which best describes the problem. If none of the given choices is good enough, please
choose Other fault, and describe the fault in the More description of the fault and fault history info field.
More description of the fault and fault history info
More details about the fault and behaviour. E.g. Is the fault occasional or is it active all the time?
Description of service
A detailed description of the service done to make the system/part functional. Reason for changing the
parts. Please also describe the outcome of the repair.
Has the drive been changed or repaired before?
Has the unit been repaired before? This can be asked from the customer!
Software version of the drive/unit
See version information from the Control Panel / PC-tool.
How long had the drive been running?
Check the total running time (in hours, if possible) from the Control Panel / PC-tool in the actual value group.
Environmental condition
If the installation environment is really bad, the drive should not be repaired under warranty.
Electrical room
Is the unit placed in an electrical room or is it somewhere in the plant?
Estimate how clean the environment is
Dirty:
Lots of dust inside the unit/room. Boards and components are covered by dirt.
Medium: Only some dust can be found on boards, components or inside the unit/room.
Clean:
No dust inside the drive/room.
Air conditioning with cooling
Is an air conditioning unit installed to keep the temperature of the room within the specified limits?
Estimate the risk level of corrosive gas, moistness and conductive materials for the drive
High:
Marks of corrosion, moistness or conductive materials are found easily.
Medium: Only few marks of corrosion, moisture on conductive materials can be found.
Low:
No marks can be found.
Broken components
Parts or components changed to make the system functional.
* SD = single drive, MD = multidrive
** P&P = Pulp & Paper