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As an Engine for Economic Growth
and Employment
September 2014
Dr. Robert J. Shapiro


For a generation, information & communication
technologies (ICT) have been a major driver of
the American economy. Software provides the
operating systems and applications for ICT,
and therefore has become a central component
of most businesses, and their products and
services.
This study uses new empirical analysis to
assess and measure the economic role of the
software industry in growth, productivity,
exports and employment.

The software industry is defined here as
companies operating within the subindustries of computer systems design (and
related services);software publishing; and
data processing, hosting, and information
services.



From 1997 to 2012, software industry
production increased from $149 billion to $425
billion.
The software industry’s growth has averaged
more than 7.2 percent per-year, or two-thirds
greater than the annual growth rate of the
overall economy.
As a result, the share of GDP directly
attributable to the software industry has
increased from 1.7 percent in 1997 to 2.6
percent in 2012, an increase of more than 50
percent.
• Exports of U.S. software and related
services have grown by 9 percent to 10
percent per-year since 2006, or nearly
50 percent faster than all U.S. exports.

The software industry is a significant
job creator, raising employment in
three ways:
◦ First, its direct employment has risen from 778,000
workers in 1990 to 2.5 million workers in 2014.
◦ These employment gains have consistently outpaced the
growth in overall private U.S. employment. As a result,
the software industry’s share of the private workforce
has increased from 0.9 percent in 1990 to 2.2 percent in
2014.


Second, the software industry creates jobs by creating
demand for the products and services needed to design,
develop and produce software.
To produce $425 billion in output in 2012, US software
companies consumed $212 billion in goods and
services produced by other industries. Based on BEA
data, we estimate that the economic demand from
software companies supported an additional 1.1 million
jobs in other industries.
◦ This calculation uses an employment multiplier of about
1.5: Every ten jobs in the software industry supports five
more jobs in other industries. This multiplier is significantly
higher than the employment multiplier of other industries
that contribute to job growth.
The software industry also creates jobs by increasing
the productivity of the industries that purchase and use
software: Contrary to claims that software destroys
jobs, the industries that invested most heavily in
software, 1997 to 2012, had strong rates of job
growth, while industries investing the least in software
experienced both high levels (mining) and low levels
(apparel) of job growth. Overall, there is a modest but
significant correlation between business purchases of
software and job gains by industry.


In some cases, software displaces existing jobs. But the
use of software also creates jobs to maintain and
operate its systems; and the additional wealth created
by productivity improvements tied to software also lead
to more job creation.
Cautionary Note: While software, on balance, creates
many more jobs than it displaces, the positions created
by investments in software often require very different
skills from those possessed by the people displaced by
those investments. As software’s role in economic life
continues to expand, all Americans who need it and
want it should have access to intensive IT-related
training.

Software helps drive greater innovation and
efficiency, contributing to rising output and
productivity in other industries.
◦ Recent research by economists at the Fed found that
12.1 percent of all U.S. labor productivity gains from
1995 to 2004, and 15.4 percent of those gains from
2004 to 2012, can be traced to the use of software in
other industries.
◦ We estimate that software accounted for 9.5 percent of
all gains in U.S. output from 1995 to 2004, and 15.0
percent of those gains from 2004 to 2012.

In 2012, productivity gains in other industries
attributable to their use of software added $101
billion to U.S. GDP.
Therefore, in 2012, the US software industry
contributed a total of $526 billion to GDP [$425
billion + $101 billion], or 3.2 percent of GDP.


From 1990 to 2012, US business
investments in software grew at more
than twice the rate of all fixed business
investment.
From 2010 to 2012, software accounted
for 12.2 percent of all fixed business
investment, compared to 3.5 percent for
computers and peripherals.
The productivity gains enjoyed by those who
invest in IT helped drive rising business
expenditures on software and IT hardware.


Throughout the 1990s, an historic acceleration in
productivity provided a foundation for a sustained
period of strong growth, low unemployment, and
modest inflation.
◦.
The role of investment in IT in higher productivity:
Studies of the second half of the 1990s estimate
that capital deepening in software and other IT
accounted for 45 percent of the increases in labor
productivity in that period, and advances in these
technologies accounted for another 25 percent.

Research shows that rising investments in IT
also are linked to rising investments in
various intangible forms of capital: Firms
that invest in software and computers also
undertake larger investments in intangible
assets such as worker training, organizational
reforms, R&D, and new business processes.

Software accounts for an increasing share of all IT
investments.
◦ In the1970s, US businesses invested about as much in IT
hardware as in software; and by the 1980s, businesses
invested one-third more in software than in hardware;
◦
◦ From 2000 to 2009, businesses invested 2.6 times as much
in software as in hardware; and by 2010 to 2012, US
businesses invested 3.5 times as much in software as in
hardware.

Given its role in boosting productivity, it is
unsurprising that software has become the main
factor in IT investment by US businesses.



Through the recessions and expansions of
1997 to 2012, the software industry grew at
an average annual rate of 6.7 percent – about
twice as fast as the overall economy.
Since 2012, the software industry has grown
at an average annual rate of 5.3 percent, while
rest of the economy grew at an average rate of
2.3 percent.
Since 2012, therefore, the software industry
has grown 130.4 percent faster than the rest
of the economy.

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The software industry’s growth is accompanied by
strong gains in software industry jobs.
From 2000 to 2014, employment in the software industry
increased from under 2 million to 2.5 million positions, or 1.7
percent per-year
From 2007 to 2014 – through the financial crisis, recession,
and slow recovery – employment in the software has grown at
an average annual rate of 3.1 percent – compared to a 0.1
percent decline in total nonfarm employment.
Furthermore, the jobs created by software companies, on
average, are much more highly-paid than those created by
other industries with large employment gains.

From 2008 to 2014, five industries created large
numbers of new jobs: software, home health care,
individual and family services, retail, and restaurants
•The new
software
workers, on
average, earn
three times
more than
workers in the
four other
industries.

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

Employment by software companies rose from 778,000 jobs in 1990
and 1,083,000 in 1995, to 2,095,000 jobs in 2010 and 2,501,000
positions in 2014. Thus, the industry’s share of all jobs rose from
0.9% in 1990 and 1.1% in 1995, to 1.9% in 2010 and 2.2% in 2014.
In addition, software companies purchased $212 billion in goods
from other industries in 2012, and those purchases supported
another 1,080,000 jobs.
In addition, productivity gains attributable to software added $101
billion to GDP, supporting as many as 850,000 more jobs in 2012
Based on all of these effects, the software industry was responsible,
at least in part, for 4.43 million jobs in 2012.