Download Communication - BSA Troop 113

Introducing
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Communication
Bringing the Vision to Life
Learning Objectives
• Relate the experience of the
Communication Traps and Zulu Toss
Games to basic principles of
communication
• Understand how listening can be an
important part of communication.
• Develop strategies to overcome barriers to
communication.
• Practice some skills of effective instruction.
Communication
Traps Game
Communication Traps
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Challenges
Simulate
Trust
Barriers
Communication
Examples of Forms
of Communication
• Gilwell Song
• Symbol on B-Ps gravestone:
(I have gone home.)
• BSA uniforms and patches
• Wood Badge beads and icon
• Gilwell Gazette, including agenda of the day
What Makes
Communication Effective?
• Message is important.
• Message presents a vision.
• Speaker’s established authority.
• Believe your own message – and act like it
• Get to the point – no rambling.
• Personal skills (eg, volume and tone of
voice, body language, genuine
enthusiasm) are important.
Exercise
• Philmont Expedition 7-30 (8 Scouts, 2 adults)
• Bear sighting – 2 Scouts mauled
• Tooth of Time Camp
• One hour ago
• We need assistance, now!
• Need: ambulance, medics, first-aid supplies;
really big bear trap could be useful
Does it grab your attention and why?
Strengths/weaknesses?
Blueprint for
Communication
Per Aristotle >2,000 years ago . . .
• Sender
• Message
If any one is actually or functionally
missing, there is no communication!
• Receiver
Applies to ALL forms of communication, eg,
spoken, written, music, film, pantomime.
Zulu Toss Game – how applies to
“communication?”
Effective Listening as a
Communication Tool
• Receivers pay attention and seek the
message; provide feedback
• Senders provide what receivers need in a
manner that engages their minds; pay
attention to receivers spoken and
unspoken feedback
• Good communication depends on good
listening – it’s a two-way street!
Engaging the Audience
“I want this presentation to be a success.
If it’s not working for you, let me know,
and we’ll try something different to
make it better.”
• Has anyone ever said that to you? How
does it make you feel as a listener?
• Do speakers seem too “locked in” to their
presentations, regardless of the situation?
Engaging the Audience
• “What do you want?” How often do
speakers really ask this most important
question in communication, rather than
“What do I want to tell you?”
• How often do we think about this with regard
to youth.
• If we do not know what others want/need,
there is little chance that we can
communicate effectively.
Barriers to Effective
Communication Can Be . . .
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lack of common ground
lack of sincerity
lack of authority
lack of clarity
poor presentation skills
lack of receptiveness
environment
Ways to Assure
Good Communication Are . . .
• common ground
• sincerity (care about message / receiver)
• authority (know what you’re talking about)
• clarity (concise, to the point, no “spin”)
• good presentation skills
• receptiveness (you and them)
• environment
Communication in a
Digital Era . . .
• How many of you use e-mail?
• How many send text messages?
• How many blog or read blogs?
• Who has Facebook account?
• Who uses Twitter?
Important Rules
• The responsibility for anything you write
is yours alone.
• Be Authentic
• Consider Your Audience
• Exercise Good Judgment
• Respect Copyrights and Fair Use
• Protect Personal Information
Good Teaching Requires
Good Communication
• Teaching of skills REQUIRES effective
communication.
• Discuss the process for teaching you how
to tie a woggle?
– what techniques?
– strengths?
– room for improvement?
Good Teaching
• Make it hands-on
(Everyone had a cord and was actively involved).
• Set an achievable, understandable goal
(There was a finished woggle to observe).
• Use a multimedia approach—handouts,
visuals, etc (You had a handout with diagrams).
• Demonstrate the process (Leader demonstrated).
• Let participants try it (You did!).
• Give support and praise (Did I? Did your patrol mates?).
The Teaching
™
EDGE
• E xplain how to do the skill.
• D emonstrate how to do the skill.
• G uide others as they do the skill (feedback).
• E nable others to use the skill:
– time
– materials
– opportunity
Communication . . .
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is a tool of leadership
is essential to effective teams
happens in the “common ground”
should be clear and concise
happens when sender and receiver
consider each other
• takes many forms, eg, written, spoken,
pictorial, non-spoken aural
• requires the gift of feedback!
Great Leaders Are Great
Communicators!
So, did we . . .
• Relate the experience of the Communication
Traps and Zulu Toss Games to basic
principles of communication? (YOU BET!)
• Understand how listening can be an
important part of communication? (YOU BET!)
• Develop strategies to overcome barriers to
communication? (YOU BET!)
• Practice some skills of effective instruction?
(YOU BET!)
Thank You!
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