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Accounting Management IACT 918 April 2005 Glenn Bewsell/Gene Awyzio SITACS University of Wollongong Overview • Accounting Management is the process of – Gathering data about the utilisation of network resources – Setting usage quotas using metrics – Billing users for their use of the network – Using collected network statistics to assist in resource allocation 2 Benefits of the Accounting Management Process • Enables the measurement and reporting of billing information for individuals and groups • This information can be used to – Bill those users – Allocate resources – Compute the cost of transmitting data across the network • Billing users is essential in recovering costs of building and maintaining network 3 Benefits of the Accounting Management Process • Accounting management assists in ensuring that distribution of charges is fair – Quotas and metrics can be used to ensure users have sufficient resources to do jobs • Usage information can be used to – Decide when to install new equipment – Allocate time on a time share computer – Determine the cost-effectiveness of technologies 4 Accomplishing Accounting Management • Accounting Management consists of the following steps – Gathering data about the utilisation of network resources – Setting usage quotas using metrics – Billing users for their use of the network – Using collected network statistics to assist in resource allocation 5 Gathering Data • Time frame for data collection will depend upon storage capacity of devices • Information to be gathered includes – Number of total transactions – Total number of bytes or packets sent and received • This data can be collected by – Querying activity logs on individual hosts – Gathering traffic counters off bridges, switches or routers 6 Setting Usage Quotas Using Metrics • Metrics can be used to – Learn to what extent users network resources • As part of Accounting management you need to – Decide which resources to measure – Collect metrics about their use • RFC 1272 discusses metrics and setting quotas • Metrics work with quotas to help ensure each user gets a “fair share” of network resources – Going ‘over quota’ could be used to deny access to a resource – Increase bill if over quota 7 Billing Users for Their Use of the Network • Users are often billed for – One-time installations and monthly fees • Accounting management NOT required – Fee based on amount of resources used • Requires stats on user network installation • The following criteria can be used individually or in combination – Total number of transactions – Total packets – Total bytes 8 Billing Users for Their Use of the Network • Total number of transactions data can be used to – Determine number of logins to compute server – Connections made from cluster controller – Emails sent – Remote login sessions established – This data cannot differentiate between large and small VOLUMES 9 Billing Users for Their Use of the Network • Total packets data can be used to – Reflects network usage – Applications that send small packets are billed at a higher rate than those that send LARGE packets 10 Billing Users for Their Use of the Network • Total bytes – Overcomes many drawbacks of first two methods – Generally users are billed for data received from the network – Drawbacks may include • Users are billed for acknowledgement packets • Unsolicited data adds to the users bill • Users may be billed for management data – These drawbacks can be negated by using statistical analysis to subtract known data quantities from bill 11 Accounting Management on a Network Management System • Simple tool – Monitor for metrics that exceed quotas – Report ONLY that data – Store data and calculate quotas • More complex tool – Enable network engineer to perform billing and determine WHERE to poll for billing • Advanced tool – Should be able to forecast need for network resources – Assist in metric establishment – Help users predict their billing costs 12 Reporting Accounting Information • Can be in the form of – Real-time messages • Current value of a metric – Text reports • Historical accounting and billing information • Network statistics • Trend predictions • Reports for users (Bills) 13