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Afshan Asad Junaid NONVERBAL COMMUNICATION A Powerful & Complicated Means of Communication Types of Non Verbal Communication Facial Expressions Posture and other Movements Gestures Touch Space Afshan Asad Junaid Facial Expressions Maintaining eye contact - Sign of confidence and positivity Avoiding eye contactMost clear negative nonverbal communication example implies that the person may be lying, or fears confrontation. Smile- Give-away when it comes to facial expressions. -Soft smile is a soft encouraging expression -Rigid smile or a smirk may be a sign of contempt Raised eyebrows- a sign of surprise -suggest mockery or sarcasm (May be a natural physical trait of some people-without realizing-However, it is important to know the kind of effect it is having on others.) Frowning- Facial expression that we tend to assume when under stress. Gives out the message that we are unapproachable and cold. Afshan Asad Junaid Posture and other Movements shows confidence sign of low self-esteem and a stance that you have given up. Keeping shoulders rigid- sign that you may be unapproachable (May affect the kind of people you attract towards you) Constant fiddling with everything in sight- sign of anxiety, frustration, boredom and lack of interest. Standing with your hands crossed behind you, combined with your facial expressions- a clear sign of anger or frustration that you are trying to hold back. Standing erectSlouching- Afshan Asad Junaid Gestures Constantly be rubbing your neck, or your the back of your ear- a sign of discomfort and lack of confidence. If you are angry, you may be clenching your fists to control your anger, or in preparation for a physical attack! Rubbing hands together indicates excitement and indicates readiness to engage in an activity. Shrugging may show a lack of interest. Afshan Asad Junaid Touch When your boss is praising you, and pats you on the back, it is a sign of genuine liking for you and your work. A firm handshake is the sign of confidence. We all know the reassuring effect of a warm bear hug. Someone who holds your arms while talking is either trying to make a statement, or to portray that he/she is in control. Afshan Asad Junaid Space Space We all have a physical space around us. Sometimes we find people invading that personal space. It may be to portray any of the following: Intimacy Affection Dominance Aggression Afshan Asad Junaid Afshan Asad Junaid NONVERBAL COMMUNICATION A Powerful & Complicated Means of Communication