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The role of private employment agencies in a changing labour market Annemarie Muntz, Eurociett President ASSOLAVORO Workshop 9 November 2011 Rome About Eurociett • Eurociett represents 35,000 companies (50,000 branches), employs 230,000 internal staff and more than 3 million agency workers on a daily average (full time equivalents) and around 9 million a yearly basis (headcounts) • Eurociett is the only association representing agency work: – At large: brings together 30 national federations – In its diversity: uniting 7 of the largest multinational staffing companies as well as tens of thousands of SMEs • Eurociett represent the following HR activities: temporary agency work, recruitment, interim management, executive search, outplacement, training • Is the only authoritative voice representing the interests of agency work businesses in Europe: – Accounts for more than 90% of the total sales revenues of the industry – Recognised as such by the EU Institutions as well as by key European stakeholders (e.g. ETUC, BUSINESSEUROPE, social NGOs, think tanks) – Is the employers’ official social partner within the EU sectoral social dialogue on temporary agency work (facing UNI-Europa) 2 The new reality of labour markets ...pose new challenges Fundamental changes... • Globalisation • Volatility • Demographic evolution • Sectoral shifts • New attitudes to work • Persistent high level of unemployment (Italy 8.2%, EU 27 9.7%) • Segmentation in the labour market • Increasing mismatch between supply and demand of skills • Unpredictability and lack of visibility • Blurring the lines of employment forms (multiactivity) 3 How private employment agencies can help Governments • Reducing unemployment and increase labour market participation • PrEAs drive job creation even with low levels of GDP • Better implementation of active labour market policies • Alleviating pressure on social protection by bringing more people to (legal) work Workers • Access point to the labour market • Facilitating transitions from unemployment to work, from one job to the next • Access to training and long-life learning: better skills for labour market needs • Freedom of choice to meet different profiles of workers • Protection of rights User companies • Offer a flexible labour force that quickly adjust to production needs (seasonal, cyclical) • In times of economic uncertainty, companies can hire more easily thus accelerating economic recovery • Offer sourcing and screening to ensure that companies make the right selection 4 Agency work reduces unemployment and illegal work: the Italian case • PrEAs reduce unemployment and bring more people to the legal economy 5 Maximising the PrEAs contribution • PrEAs have an important role to play in the labour market and they represent a great potential • However, agency work penetration rate still low – in Europe is 1.7% (2010) average, in Italy it is 0.8% (2010, defined in full-time equivalent ) • The new report “Adapting to change”, carried out by the Boston Consulting Group and Eurociett analyses the link between regulation and development of the agency work industry • There is need for appropriate regulation to allow PrEAs to contribute to better functioning labour markets 6 Appropriate regulation fosters PrEAs development • The index ranks countries according to how favourable the regulatory environment is to the development of agency work 7 Labour Market Efficiency Index • The report also develops a Labour Market Efficiency Index, which is directly correlated with the overall competitiveness of a country: the report shows that labour markets with higher penetration of agency work are also more efficient 8 Recommendations: lifting unjustified restrictions • The agency work directive must be implemented by 5 December 2011 Governments, together with social partners must make a full review of all restrictions in law and CLAs, together with the social partners by the deadline • All unjustified restrictions on temporary agency work and discriminatory measures related to temporary agency work labour contracts must be lifted. • In Italy, outdated and disproportionate measures include: – Reasons for use – Maximum number of agency workers – Maximum length of assignment 9 Recommendations: updating the relevant regulation • Removing restrictions does not mean eliminating all relevant regulation: licensing and certification systems can still be in place • Appropriate regulation ensures a level playing field and quality of services and prevents rogue providers from operating alongside with the clean industry – For example, well enforced authorisations systems are a valuable instrument to filter out rogue agencies • Appropriate regulation is needed to avoid to mix agency work with other forms of flexibility that are not regulated and are not organised as a sector 10 Flexible work: Let’s look at the big picture! Agency work Fixed-term contracts Subcontracting & outsourcing Call-on work Bogus selfemployment Undeclared work Illegal work