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Principles of Medical Cover for Intermediate Care Beds This guidance follows a workshop held at Lagan Valley Island in October 2012 where stakeholders from Trusts, HSCB, NIGPC, RQIA, LCGs, DHSSPS and PHA reached agreement on regional principles as to the medical management of patients occupying HSC Trust owned Intermediate Care Beds. It supersedes previous draft papers circulated. The points discussed at this workshop are summarised in Appendix 1. Background Transforming Your Care describes an overall strategic goal of maintaining people in the community, avoiding unnecessary hospital admissions and ensuring timely discharge from the acute sector. This is reflected in the HSCB Commissioning Plan for 2012/13. Intermediate Care Beds are part of this. If Intermediate Care Beds did not exist these patients would be in hospital. The King’s Fund definition of Intermediate Care is as follows: A short-term intervention to promote and preserve the independence of people who might otherwise face unnecessarily prolonged hospital stays, or inappropriate admission to hospital or residential care. The care is person centred, focused on rehabilitation and delivered by a combination of professional groups with either a therapeutic or specialist medical lead where required. Intermediate Care Beds are one way of delivering this short- term, rehabilitation focused, service to appropriate patients. Governance Principles of Medical Cover for Intermediate Care Beds Page 1 of 14 concerns have highlighted an urgent need to clarify the definition of these beds, who is medically responsible for the patients in them and how the prescribing and dispensing needs of these patients are met in a legal, safe and timely manner. An Intermediate Care Bed is “a bed with a purpose” and the patients admitted to them should have the potential to benefit from a package of planned interventions. The principles outlined in this guidance flow from this definition. Information obtained from the five trusts in Northern Ireland would suggest that the term “intermediate care” has been variously interpreted and there are few true Intermediate Care Beds falling within the definition above. Intermediate Care Beds are only a small subset of a variety of arrangements currently providing post-acute and non-acute care. This guidance does not address palliative care, respite care, longterm care, community hospitals, rapid response nursing or a number of other packages currently in place although consideration as to how these principles might relate to those other settings may be useful at a later date. Aim The aim of this guidance is to provide clarity as to who is medically responsible for the patients in Intermediate Care Beds thus providing a basis for commissioning of Intermediate Care Beds using a consistent approach across all five trusts. Principles of Medical Cover for Intermediate Care Beds Page 2 of 14 Principles of Medical Cover for Intermediate Care Beds General Principles 1. The medical care provided in an Intermediate Care Bed is outside General Medical Services (GMS). 2. An Intermediate Care Bed is a short term treatment facility, not a place of residence. 3. Intermediate Care Beds should be concentrated in a small number of appropriately resourced facilities. 4. An up to date list of the locations of these Intermediate Care Beds in each Trust area should be available to General Practitioners, relevant Consultants, Commissioners and RQIA. 5. Overall responsibility for the patients in Intermediate Care Beds remains with the Trust. 6. A patient admitted to an Intermediate Care Bed should have an outcome focused management plan and the potential to improve enough to return home (which includes residential accommodation) after a short stay in the intermediate care facility. 7. Spot purchase of isolated “intermediate care beds” in nursing homes not already set up to deliver intermediate care should not occur. 8. Where the patient’s need is solely for social or nursing care they should be admitted to a normal nursing or residential home bed and not an Intermediate Care Bed. Patients in normal nursing home and residential home beds are entitled to GMS. Principles of Medical Cover for Intermediate Care Beds Page 3 of 14 Clinical Responsibility 9. The Trust retains overall medical responsibility for a patient 24/7 until the patient is discharged back to normal GMS care. This includes provision of adequate out of hours cover. Appropriate medical care (routine and emergency) must be available to patients in Intermediate Care Beds at all times. 10. Medical responsibility will determine indemnity and governance, including complaints and adverse incident management 11. Either a Consultant or a General Practitioner on the NI Medical Performers’ List must be ultimately medically responsible for each patient at any given time. 12. The Trust can decide whether they wish to provide consultant led medical care and employ other doctors to provide first line treatment under consultant direction or to subcontract the medical care to suitably qualified and indemnified providers. This decision will be influenced by the interventions planned and the admission criteria for each facility, for example how medically stable a patient needs to be before admission. 13. It is the Trust’s responsibility to ensure that staff employed, and providers contracted with, are appropriately skilled, trained and indemnified. It is for each individual doctor to assure themselves that their skills and medical indemnity are appropriate for any work they undertake. 14. Nursing staff looking after patients in these Intermediate Care Beds will require skills and training above a standard nursing home role. This will be regulated by RQIA. Principles of Medical Cover for Intermediate Care Beds Page 4 of 14 15. Consultants, General Practitioners, nursing home staff, patients and their relatives must be clear who is responsible for the medical care of a patient in any particular facility. This has important implications for governance, indemnity and prescribing. 16. To avoid confusion with the patient’s registered GP, the doctor providing the first line medical care to patients in Intermediate Care Beds should be referred to as a “Medical Officer”, even when they are also a General Practitioner. 17. Patient medical records for Intermediate Care should be distinct from both secondary care and primary care notes. They should clearly document the Intermediate Care stay and relate to the management plan. Admission to an Intermediate Care Bed 18. Admission criteria for each facility should be agreed in advance by the Trust. Patients should be medically appropriate for admission to these Intermediate Care Beds as defined by agreed criteria. 19. Patients should have an adequate assessment and a management plan before admission to an Intermediate Care Bed. 20. The management plan should be agreed between the medical staff, therapists, nursing staff, the patient and their relatives and set out what treatment and rehabilitation is planned. The plan should include the estimated date of discharge, any anticipated discharge needs and provision for reassessment by the acute sector should the patient’s condition deteriorate. The “Medical Officer” should regularly review this Principles of Medical Cover for Intermediate Care Beds Page 5 of 14 plan while providing medical care during the patient’s stay in the Intermediate Care Bed. 21. When medical responsibility is transferred within the Trust from the acute hospital care to an Intermediate Care Bed, an adapted hospital discharge letter should accompany the patient. A sample based on GAIN guidance is shown at Appendix 2. This should be copied to their registered GP for information although their medical care is not being transferred back to General Medical Services (GMS) at this point. 22. Transfer from any acute unit should be planned in advance with adequate regard to requirements for medicines, dressings and appliances and equipment for delivery of necessary medicines e.g. oxygen. Sufficient medication should accompany the patient to the Intermediate Care facility. Discharge from Intermediate Care Bed to General Medical Services. 23. When medical responsibility is transferred from Intermediate Care to GMS, a written (can be electronic) discharge letter (Appendix 2) should immediately be sent to their registered GP and a copy should accompany the patient. This also applies when discharge is to a normal nursing home bed at the same location as the Intermediate Care Bed. 24. Date of discharge should be regularly reviewed. Principles of Medical Cover for Intermediate Care Beds Page 6 of 14 Prescribing & Dispensing 25. Prescribing responsibility follows from medical responsibility. 26. Repeat medications or other General Medical Services should not be requested for a patient from their registered GP as the patient’s medical care has not been transferred back to their GP for GMS. 27. Patients should have access to pharmaceutical service provision to a level of that provided within an acute hospital setting. This should include provision of clinical pharmacy services as appropriate, including medicines reconciliation, medicines review and optimisation. 28. Prescribing for patients in Intermediate Care Beds is outside GMS 24 hours per day and should not be written on a Standard GMS HS21 prescription pad. An alternative operational solution must be made available. 29. The HSC Trust will be responsible for prescribing and the safe and efficient supply of all medications required by a patient throughout their stay in an Intermediate Care Bed including the supply of discharge medicines. This can be either from the Trust pharmacy or via a contract with another provider. On discharge from an Intermediate Care Bed to GMS the patient should be supplied with medication as per normal Trust discharge medication policy. Principles of Medical Cover for Intermediate Care Beds Page 7 of 14 Access to specialist advice & diagnostics 30. There must be timely access to laboratory and other diagnostic tests as clinically appropriate in a treatment facility. The Intermediate Care facility should be assured of an agreed turnaround time for any investigation or intervention to allow them to manage the patient effectively in the Intermediate Care setting. Should the patient’s condition deteriorate swift access to clinical assessment by a doctor on site should be available as appropriate. 31. Referrals to specialist advice and services should be possible from Intermediate Care Beds. Referrals should include contact details of the patient’s registered GP. Details of the referral should be noted in the discharge letter to the patient’s GP. 32. Each Intermediate Care facility should have a unique identifier to enable use of LabLinks, electronic referral systems and other systems requiring a cipher. Principles of Medical Cover for Intermediate Care Beds Page 8 of 14 LCG Responsibilities The LCG is responsible for: commissioning Intermediate Care Beds in line with these principles, ensuring that these principles are incorporated into Trust delivery plans for intermediate care and monitoring the service provided. Trust Responsibilities It is now for each trust to align their operational arrangements for Intermediate Care Beds in parallel with these principles. For most, this will involve as a minimum: 1. Consolidation of Intermediate Care Bed capacity to a smaller number of beds at identified facilities. 2. Development of clinical governance protocols and procurement arrangements detailing how they will secure: o Appropriate medical cover for Intermediate Care Beds, either consultant led or subcontracted to another provider. o Prescribing and dispensing arrangements. o Discharge protocols from acute beds to Intermediate Care Beds and from Intermediate Care Beds to General Medical Services. o Diagnostics and specialist advice for patients in Intermediate Care Beds o Clinical record keeping Trusts are asked to nominate a single director to lead on Intermediate Care within in their Trust. This director will ensure that the recommendations detailed above are delivered and secure the required co-ordination across the multiple organisations and professional groups involved. Principles of Medical Cover for Intermediate Care Beds Page 9 of 14 Appendix 1 Outcomes of the Intermediate Care Beds Workshop, October 2012. General Points Intermediate Care Beds must offer a focused package of care which is significantly more intense than that available in ordinary nursing home beds or in the community. The intended function of these beds would determine how they are set up and may vary between locations. Intermediate Care Beds can be part of re-ablement pathways. Patients should only be in hospital if they need to be and Intermediate Care Beds can provide appropriate management for some patients in a lower cost setting than acute care. Intermediate Care Beds will require additional investment. Accounting should be done per pathway not per bed. There was a consensus that these beds should be concentrated in small number of appropriately resourced facilities. An agreed set of principles should apply to all Intermediate Care Beds and within this framework operational issues are for local resolution. The level of medical support provided in Intermediate Care Beds will be a matter for the Trust to decide depending on how they wish to use them. This must be agreed in advance with any other provider they intend to contract with. Principles of Medical Cover for Intermediate Care Beds Page 10 of 14 Admission to Intermediate Care Beds Before admission to an Intermediate Care Bed patients should have had an acute assessment to ensure an appropriate working diagnosis. This will inform the management plan which must focus on what is the best option for the patient. From the outset the management plan should be clear, structured and outcome focused with appropriate timeframes. The management plan should be updated regularly based on the patient’s condition and should travel with the patient. In all cases communication with the patient and their General Practitioner is vital. Figure 1 shows a clockwise progression from home, to assessment & diagnosis, then treatment with a return home as the ultimate goal. In some cases Intermediate Care Beds can avoid admission to secondary care providing that there is access to appropriate assessment and diagnostics to enable a management plan to be developed prior to admission. From this perspective only step down Intermediate Care Beds are envisaged although the “step down” may be from an assessment unit or similar. Algorithms may help to clarify individual patient’s needs and whether or not they are suitable for an Intermediate Care Bed. By deciding the level of medical care and rehabilitation available in particular intermediate care facilities this will determine the access criteria and thus which patients are appropriate for admission. Principles of Medical Cover for Intermediate Care Beds Page 11 of 14 Figure 1: The Patient Journey (Clockwise only proposed) Medical Assessment Unit Consultant led and/or acute assessment Emergency Department & diagnostics GP / GMS Acute Care HOME Including Residential ICB Nursing Home Types of patient suitable for Intermediate Care Beds Patients who are medically stable but require medical care beyond that provided by GMS or a rehabilitation package not available in the community. Any patient who has the capacity to improve enough to return to their previous residence should be considered for an Intermediate Care Bed. These patients will require varying levels of medical support. o If sub acute but complex medical care is required this probably should be Consultant led e.g. patient although stable needs frequent review of medical management, Principles of Medical Cover for Intermediate Care Beds Page 12 of 14 clinical examination, altering prescribing, blood tests and other diagnostics. o If the patient is medically stable but is not yet well enough to be at their usual address (or other suitable residence in the community) and requires intense rehabilitation not available at their usual address then it may be appropriate to sub contract medical care to a group of General Practitioners. Improvement in the patient’s condition is expected; a patient should be in an Intermediate Care Bed for defined clinical reasons e.g. o Patient with cognitive impairment and an acute illness o Frail patients with a frail carer recovering from acute illness o Post fracture rehabilitation o Post stroke rehabilitation Types of patient not suitable for Intermediate Care Beds Purely social admissions or only nursing care required. Crisis intervention Respite Waiting for long term care or another establishment Because no other option available Patients who can access same service in the community without any risk of harm Principles of Medical Cover for Intermediate Care Beds Page 13 of 14 Regulation of Intermediate Care Beds Experience has shown that Intermediate Care Beds work well when there is a dedicated intermediate care service within a particular facility. This is reflected in the culture, philosophy, staff attitudes and training at the facility which has implications for costs and implementation of these beds. These beds should be managed as a service: DHSSPS describes a minimum standard for intermediate care. RQIA would inspect the facility with regard to the categories of care it is registered to provide care within. Principles of Medical Cover for Intermediate Care Beds Page 14 of 14