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Internet of Things: Ecosystem viewpoint TIES410 Future Internet January 17, 2012 Oleksiy Mazhelis Software Industry Research Team, Dept. CS & IS University of Jyväskylä, Finland What is the Internet-of-Things? 1 What is the Internet-of-Things The term of IoT was initially introduced by Kevin Ashton in 1999, in relation to the networked radio‐frequency identification (RFID) technologies developed at MIT Auto‐ID Center The basic idea of the IoT is that virtually every physical thing in this world can also become a computer that is connected to the Internet (Fleisch 2010) IoT is thus connecting the physical world with the digital world Evolution towards “connecting things” THINGS 50 B PEOPLE 5.0 B PLACES ~0.5 B Digital Society Sustainable World Personal Mobile Inflection points Global Connectivity 1875 1900 1925 1950 1975 2000 2025 Source: Ericsson 2 Internet-of-Things: Definition A global network infrastructure, linking physical and virtual objects through the exploitation of data capture and communication capabilities. This infrastructure includes existing and evolving Internet and network developments. It will offer specific object‐identification, sensor (and actuation?) and connection capability as the basis for the development of independent cooperative services and applications (Casagras 2009). Is an integrated part of Future Internet and could be defined as a dynamic global network infrastructure with self configuring capabilities based on standard and interoperable communication protocols where physical and virtual “things” have identities, identities physical attributes, attributes and virtual personalities and use intelligent interfaces, and are seamlessly integrated into the information network (CERP‐IoT 2009). IoT "Worlds" Tagging world. It is about Identifying things. Identifiers such as RFIDs are attached to things, e.g. packages, to enable their automatic identification and tracking. Based on ID, the information about things can be accessed from a database or from the Web. Sensors world. It is about Sensing things, that is “second‐hand” access to properties of things, that can be perceived from the outside using a variety of available sensors. Embedded systems world. world It is about Reading things, things that is “first hand” access to data possesses by things, e.g. industrial machines or home electronics, already embedded with some processing and data storage capabilities. Source: IoT SRA 3 IoT current adoption Tagging world: Largest RFID deployments are in US DoD (active) and retail (passive) Sensing world: The most progressive field is M2M, with MNO extending their business to connect sensors, meters, etc. Embedded systems world: Solutions are vertical specific (for example, transportation sector uses CAN bus interface; in healthcare different interfaces are used to connect equipment) These three worlds still have little in common Market opportunities: M2M http://m2m.com/docs/DOC‐1221 IoT solutions are already found in a number of segments. The number of potential applications is huge 4 Growth forecast: M2M M2M is expected to account for the largest proportion of Connected Life revenue ‐ €714 billion ($950 billion) in 2020. Growth forecast: RFID The overall RFID market is expected to exceed $8.25 billion in 2014, up from $4.47 billion (without automobile immobilization) in 2010 14% compound annual growth rate (CAGR) over the next five years 5 Challenges Fragmented solutions specific to vertical industry applications, with little or no interoperability resulting in a lock‐in for the customers Scattered standardization efforts and the general lack of standardized infrastructure/middleware, making the costs of IoT solutions high Sound business models are still missing IoT Standards RFID – – – EPCglobal (AutoID Labs, GS1) – unique identifiers, Electronic Product Code (EPC) CEN (with GS1 & ETSI; GRIFS project) – tags, readers, spectrum, privacy, security ISO – frequencies, modulation, anti‐ collision protocol – – – M2M – – – ETSI M2M TC (along with CEN, CENELEC) Goal – e2e M2M architecture, sensor network integration, naming, addressing, location, QoS, security, charging, management, application and HW interfaces Still in early phase (Smart metering use case only) IETF WGs IPv6 for Low Power Wireless Personal Area Networks (6LoWPAN) Routing Over Low power and Lossy networks (ROLL) WG – Routing Protocol for Low Power and Lossy Networks (RPL) Constrained RESTful Environments (CORE) – Constrained Application Protocol (CoAP) Other – – – – – IEEE 802.15.4 and ZigBee NFC Forum W3C 3GPP ITU: IoT Global Standards Initiative (IoT‐GSI) and Joint Coordination Activity on IoT (JCA‐IoT) 6 Early vs. Late Standard Emergence Standard emergence – the earlier the better – Competing standards paralyze markets – everyone waits for a dominant to appear – Incomplete or poorly specified standards may result in incompatible solutions to which customers will be locked in Premature standard adoption is dangerous – Time is needed for the dominant technology to emerge – Let technology evolve before implementing stringent standards – ISO‐IP was declared a standard, but is only used in optical equipment 7 What is a (business) ecosystem? Natural vs. Business Ecosystem A natural life ecosystem is defined as a biological community of interacting organisms plus their physical environment. According to Moore (1996), the actors “co‐evolve their capabilities and roles roles”.. In the same way, a business ecosystem is "the network of buyers, suppliers and makers of related products or services” plus the socio‐economic environment, including the institutional and regulatory framework. – “An economic community supported by a foundation of interacting organizations and individuals—the ‘organisms of the business world’. This economic community produces goods and services of value to customers, who themselves are members of the ecosystem”. (Moore, 1996) Biological ecosystem is a useful metaphor for understanding a business network, since both the species p in a bio ecosystem y and firms in a bus ecosystem y have to interact and co‐ evolve: the survival of each is related to the survival of others thus supporting a balance of both cooperation and competition (Corallo and Protopapa 2011). – – In Moore’s BE, firm's capabilities co‐evolve around innovations (compared to species' evolutionary paths) Evolution of organizations occurs through natural selection (fittest survive; routines as genes) and niche construction (through their actions, species modify each other's niches) 8 Business ecosystem Organizations form an ecosystem around a core (Talvitie 2011) – A business ecosystem is a collection of businesses and companies collaborating or competing by utilizing a common and shared set of assets – Is founded on an ecosystem core – platforms, technologies, processes, standards or other assets common to and used by members of the ecosystem in their businesses Ecosystem is an abstraction; either a whole industry or a small consortium of companies could be seen as an ecosystem (Nachira 2007). Two models: – Keystone model implied by Moore (1996), elaborated by Iansiti and Levien (2004) with the ecosystem dominated by a large firm interacting with a large number of small suppliers. The health of the ecosystem depends on the health of the keystone firm. Matches the typical structures in the US. – Flat model more typical for Europe – composed of mainly small and medium firms, accommodating also large ones. More dynamic, well‐adapted for the service and the knowledge industries (Corallo, 2007). Example of keystone ecosystem: Apple Source: http://obamapacman.com/2011/09/time‐ magazine‐apple‐ecosystem‐infographic/ 9 Example of flat ecosystem: M2M ecosystem Source: Harbor Research, Inc. Ecosystem: Level of analysis Industry vs. Ecosystem vs. Firm level – – – value network value network Example: – – Industry/market – verticals, customer needs evolution phase needs, evolution phase Ecosystem – players and roles, core and auxiliary products Firm – business model, role in ecosystem(s) PC Industry: Microsoft vs Apple Smartphone industry: Apple vs Android Ecosystem vs. Value network vs. Core business – – Value network: Includes partners providing complementary products needed to deliver the "whole product" Ecosystem adds to the value network the stakeholders, government agencies, and competitors http://www.provenmodels.com 10 Why shall IoT Ecosystems be studied? Example: sensor-based system Consider a sensor‐based system for controlling the climate inside a garden/green‐house (e.g. Viherlandia) Challenge: Reading temperature, humidity, lighting, etc. from an array of sensors – A few hundred sensors – Automatically querying – Aggregating and processing http://fi.wikipedia.org/wiki/Viherlandia 11 Example: Alternative solutions 1. Using external proprietary end‐to‐end solutions and/or services e.g. Vaisala weather stations – – – 2. Using external M2M services with standard protocols/interfaces, e.g. Temperature@lert – – – – Connects C t over open (license‐free) (li f ) IETF interfaces i t f (802 11b Ethernet (802.11b Eth t or USB) May need customization, tailoring, configuration, specific infrastructure Maintenance and support is needed; requires vendor‐specific knowledge Connects over GSM/3G/LTE Operators’ equipment for connecting is needed Aggregation and processing may need to be developed Subscription required 3. In‐house solution – – – Acquiring COTS sensors from e.g. IndustrialEthernet and potentially computing infrastructure unless Pachube or another platform is used Implementing communication, aggregation and processing Maintenance with in‐house resources Example: Shortcomings of solutions All three alternatives may have problems: Lock‐in into a single‐provider's solution is likely, especially if the components are incompatible with future de‐facto standards Solutions are expensive Solutions are not future‐proof, since it is unknown whether – i) the vendor becomes a dominant market leader – ii) the interfaces used become de‐facto standards enabling compatibility and simplifying maintenance and future development 12 Customers’ and vendors’ possible decisions Customer side: Waiting for the dominant design to appear – May take too long – Business suffers, esp. if betting late on a wrong candidate Vendor side: Embrace some of the standards as a basis – Immature technology that is not adopted later (ISO IP) may be selected – Resistance from stakeholders may result in non‐adoption (WiMax) – Incompatible technology may still result Importance of looking at the ecosystem Being a customer, When selecting the alternative and vendor, one needs to – Predict, where the market (of M2M solutions) will go in future ‐ vertical silos vs. open horizontal layers – Predict, which of the solutions will be either dominant, or relatively compatible with the dominant – i.e. which ecosystems will emerge – Predict, which companies are likely to be the leaders Being a vendor, When deciding on the alternative architecture and interfaces, one needs to – Predict, where the market (of M2M solutions) will go in future ‐ vertical silos vs. open horizontal h i t l layers l – Predict, which solutions will be dominant, i.e. which ecosystems will emerge – Devise and implement the architecture compatible with future state of the art In essence, it is important to predict the likely ecosystem development, and act accordingly 13 Example: Utility company using Smart meters Current: Smart meter with integrated GSM/GPRS modem Future: Gateway‐mediated communication with service providers How to communicate with the gateway? ZigBee, BT, WiFi, MBus? Source: NXP IoT Ecosystems 14 New IoT Ecosystems The “things” in IoT expand existing Internet applications and services and enable new ones. This new functionality creates and requires new technical components and roles and enables the configuration of new business models in ecosystems. New roles Source: SENSEI Deliverable D1.4 Business Models and Value Creation Main concerns How is the IoT field (market, ecosystems) going to develop? How shall a company act to adopt to the expected developments? 15 Role of studying IoT ecosystem Realizing where IoT is going to – What technology is going to get the dominance – Considering core, value chain/network, ecosystem – Considering time frame, customer base, resulting cost structure Realizing how the companies should act, e.g. for vendors – – – – In early market – focus on the business customers with critical needs In bowling alley – focus on the niches with unserved demand In tornado – focus on the whole market After tornado – serve yyour existingg customer base – Taking into account time, expected dominating technology, expected customer base and cost structure IoT field development: Core Core of the IoT ecosystems – Formed around an innovation: innovative ways of connecting physical world to the virtual world – Involves common platforms, technologies, processes, standards or other common assets Examples of a core: – Tagging, sensing, communications technologies (RFID databases) – Mediating platform (Pachube/LogMeIn) – Supporting systems and services https://pachube.com/ 16 IoT field development: Core (ctd) Current IoT market is fragmented: different verticals may have different ecosystems (and hence cores) with little overlap. Therefore, we shall consider different verticals and their specific needs: – Transportation (logistics, ticketing), healthcare (patient monitoring): often mobility, often real‐time, reliability – Building/home automation (lighting, heating, cooling, security): often real‐time, reliability – Energy (smart meters): reliability – Retail (smart tags): real‐time, low cost, energy‐efficiency, scalability Match the above against the characteristics of available technical alternatives: – ETSI – M2M/3G: mobility, reliability, low energy efficiency, high cost, relatively bad scalability – IETF – roll, 6loWPAN, core: low cost, no mobility, scalability – EPCglobal – RFID: low cost, real‐time; identification only, sensing capabilities are not standardized yet IoT field development: Value networks In addition to core, a VN includes partners providing complementary products needed to deliver the "whole product“, as well as relevant standard bodies Source: SENSEI Deliverable D1.4 Business Models and Value Creation 17 IoT field development: Value networks (ctd) Example: On‐Star provides "subscription‐based communications, in‐vehicle security, hands‐free calling, turn‐by‐turn navigation, and remote diagnostics systems throughout the United States, Canada and China" Partners: – – – – – – – GM (vehicle, distribution) EDC (sys development) HW manufacturers (Hughes, now LG) MNO (Verizon Wireless) Emergency Call Centers Roadside assistance: dealerships, towing service, gas stations Insurance companies Standard bodies: – Society of Automotive Engineers, ISO ‐ CAN bus – CDMA 2000 ‐ Wireless link (CDMA) – GPS positioning http://www.onstar.com IoT field development: Ecosystems Different verticals/segments may host different ecosystems. In addition to value network ingredients, these include: Government agencies – FP7 IoT European Research Cluster (IERC) – Artemis JU – IPSO Alliance – ZigBee Alliance Stakeholders – Investors – Trade unions Competing organizations with shared products and service attributes, business processes, organizational arrangements. For the case of OnStar example, competing organizations include – – – – – – – Ford (Sync) Volvo (OnCall) BMW (Assist) Mercedes‐Benz (mbrace) Toyota (G‐book) Honda (Internavi) Nissan (CarWings) 18 Research questions Industry: – Are there possibilities for horizontalization in IoT field through standards and open interfaces? – What is the cost structure of possible IoT applications using the technology and methods available today? – Where can the biggest impact on price be made with common platforms, standardized building blocks, self‐configuration, optimized communication, etc.? – How to describe and quantify the forces affecting the adoption of new IoT applications, services and protocols? Ecosystem/value network: – What is an IoT ecosystem, who are the relevant players in it, and what are roles of the players in the IoT ecosystems? – How to identify, describe and evaluate the alternative technical architectures and corresponding value networks of the IoT services? – What is the role of platforms, standards, open interfaces in an IoT ecosystem? – How will an IoT ecosystem emerge, and what may hamper this process? How shall a company act to adopt to the expected developments? A business model defines how the organization operates in the market and the basis of its value creation, delivery, and capture. – Business models are evolving as the organizations and their ecosystem(s) evolve. – The analysis of business model and its development needs can be made with the help of a reference framework, such as business model canvas. http://www.businessmodelgeneration.com/downloads/business_model_canvas_poster.pdf 19 Research questions What business models are suitable for IoT ecosystem firms? How to design and/or re‐align business models for an IoT ecosystem? How will business model change and evolve in an IoT ecosystem? What are business model development needs for different roles? SIRT – Software Industry Research Team Web: www.jyu.fi/it/laitokset/cs/en/research/sirt/ / / / / / / / Prof. Pasi Tyrväinen +358 14 260 3093 [email protected] Oleksiy Mazhelis +358 40 515 0641 mazhelis@jyu fi [email protected] 20 Thank you! 21