Download ANB13 COMMUNICATION SKILLS

BTAN35005BA COMMUNICATION SKILLS
Lecture, 2 hrs, written exam
Instructor: Pál Csontos
Time: Tuesday 08:00-09:40
Place: Lecture Room II
Email: [email protected]
Office hours:
Monday 10:00-11:00,
Wednesday 10:00-11:00
(Summer Sch. 201, Univ. Church Bldg.,
ext. 23014)
The aim of the course is to introduce the students into the concept and various forms of
communication with a special emphasis on the practical aspect. Although the course is
compiled of lectures around such major topics as basic principles of communication,
interpersonal communication, communicating in groups and in public, mass communication,
theoretical issues will always be accompanied by practical examples and/or illustrations.
Students will also be provided with the essential means and tricks of effective speech in
various forms. The course ends with a written exam.
Topics of the lectures:
1. What is communication?
1.1 How do we experience communication?
1.2 Why do we communicate?
1.3 What happens when we communicate?
2. Interpersonal communication
2.1 Means of contact
2.2 Making contact
2.3 Regulation of contact
2.4 Perception of ourselves and others
2.5 Barriers to communication
2.6 Interpersonal skills
3. Communication in groups
3.1 What is a group?
3.2 Why do people join groups?
3.3 How do people behave in groups?
3.4 Communicating in groups
4. Communication in organizations
4.1 How do organizations operate?
4.2 Case studies and issues
5. Mass communication
5.1 A mass communication society
5.2 Interpreting the media
5.3 The media: particular examples
The material of the lecture series is based on the following books:
Dimbleby, Richard and Graeme Burton. More Than Words. An Introduction to
Communication. 2nd ed. London: Routledge, 1992.
Dunckel, Jacqueline and Elizabeth Parnham. Effective Speaking for Business Success. 2nd ed.
North Vancouver, B.C.: Self-Counsel Press, 1993.
WEEK
Week 1
DATE
Feb. 21
Week 2
Feb. 28
TOPIC
Introduction, orientation, exam information, business basics
The Two Ronnies The Ministry of Communications
The Hardware Shop
My Blackberry Is Not Working
Intro tasks + What is communication? (1)
The Two Ronnies Mispronunciation Sketch
Week 3
March 7
Quiz:
How Good Are Your Communication Skills?
What is communication? (1-2)
1.1 How do we experience communication?
1.2 Why do we communicate?
Week 4
March 14
J. Lennon, The Singularge …
What is communication? (2-3)
ieas.unideb.hu/admin/file_4720.doc
1.2 Why do we communicate?
1.3 What happens when we communicate?
Abbot & Costello, Who’s on first?
INTERPERSONAL COMMUNICATION (1-3)
2.1 Means of contact
2.2 Making contact
2.3 Regulation of contact www.ieas.unideb.hu/admin/file_4556.doc
INTERPERSONAL COMMUNICATION (4-6)
2.4 Perception of ourselves and others
2.5 Barriers to communication
2.6 Interpersonal skills
Week 5
March 21
Week 6
March 28
Week 7
April 4
COMMUNICATION IN GROUPS (1-2)
3.1 What is a group?
3.2 Why do people join groups? ieas.unideb.hu/admin/file_4561.doc
Week 8
Week 9
April 11
April 18
CONSULTATION WEEK: NO CLASS
COMMUNICATION IN GROUPS (3-4)
http://www.nytimes.com/2009/05/03/magazine/03wwln-safire-t.html?_r=0
3.3 How do people behave in groups?
3.4 Communicating in groups
https://www.youtube.com/watch?v=NrDVsprWRCQ
Week 10
April 25
COMMUNICATION IN ORGANIZATIONS
4.1 How do organizations operate?
https://www.youtube.com/watch?v=4NVMJ24CBzQ
Week 11
May 2
COMMUNICATION IN ORGANIZATIONS
4.2 Case studies and issues
http://www.insightsquared.com/2015/04/the-top-10-customer-service-videos-on-youtube/
Week 12
May 9
MASS COMMUNICATION
5.1 A mass communication society
http://www.imdb.com/title/tt4181052/?ref_=nv_sr_1
Week 13
May 16
Week 14
May 23
MASS COMMUNICATION
5.2 Interpreting the media
5.3 The media: particular examples
revisit ieas.unideb.hu/admin/file_4561.doc
HTTPS://WWW.YOUTUBE.COM/WATCH?V=BVGWCEOWNXA
EXAM