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Human Communication: The Basic Course Twelfth Edition PowerPoint™ Presentations prepared by: Naomi Young University of California, San Diego Joseph A. DeVito Hunter College of the City University of New York Chapter One: Preliminaries to Human Communication This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of any image over a network; preparation of any derivative work, including the extraction, in whole or in part, of any images; any rental, lease, or lending of the program. Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Benefits of Human Communication Present yourself in a positive light Build interpersonal relationships Interview effectively Participate in relationships and task groups Influence attitudes and behaviors of audiences Use media critically Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. 3 Forms of Human Communication Intrapersonal Interpersonal Small Group Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Microsoft Image Interviewing Forms of Human Communication cont… Organizational Public Speaking Computer (CMC) Mass Communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication Context Physical context Social-psychological context Temporal (time) context Cultural context Microsoft Image Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Elements of Human Communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Elements of Human Communication Messages Verbal Nonverbal Feedback messages Feedforward messages Meta Messages Refers to another message It is communication about communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Elements of Human Communication Feedback Messages Feedforward Messages Positive-Negative Open channels Person/Message Preview messages Altercast Disclaim focused Immediate-Delayed Low/High monitoring Supportive-Critical Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Channels Medium through which message passes Vocal, visual, olfactory, tactile Rarely only one channel Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Elements of Human Communication Noise Effects Physical Intellectual Physiological (cognitive) Affective Psychomotor Psychological Semantic Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Principles of Communication Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication is Purposeful To acquire knowledge of others, the world, and yourself To form relationships with others, to interact with others as individuals To assist others by listening, offering solutions To strengthen or change the attitudes or behaviors of others To enjoy the experience of the moment Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication is Transactional Communication is an-ever changing process Each element relates integrally to every other element Communication is influenced by a multitude of factors Each person is an interaction is both sender and receiver Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication is a Package of Signals Verbal and nonverbal message reinforcement Bodily movements combined with verbal messages Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication is a Process of Adjustments No two people use identical signal systems Language systems impact ability to communicate Intercultural Communication Communication Accommodation Theory Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication Involves Content and Relationship Dimensions The content message The relationship message Ignoring relationship dimensions Recognizing relationship dimensions Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication is Ambiguous Messages with more than one meaning Based on different interpretations Informal time Grammatical ambiguity Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication is Punctuated Continuous transactions Causes or stimuli Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. Communication Is Inevitable, Irreversible, and Unrepeatable Messages are always being sent In any interactional situation communication will occur You cannot ‘uncommunicate’ You cannot recapture the exact situation, frame of mind, or relationship that defined a previous communication act. Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved. The Competent Communicator Thinks critically and mindfully Is culturally sensitive Is ethical Is an effective listener Copyright © Allyn & Bacon 2009 Copyright ©2012, 2009, 2006 Pearson Education, Inc. All rights reserved.
