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e-commerce
business. technology. society.
eighth edition
Kenneth C. Laudon
Carol Guercio Traver
Copyright © 2012 Pearson Education
Chapter 3
E-commerce Infrastructure: The
Internet, Web, and Mobile
The Internet: Technology Background
 Internet
 Interconnected network of thousands of
networks and millions of computers
 Links businesses, educational institutions,
government agencies, and individuals
 World Wide Web (Web)
 One of the Internet’s most popular services
 Provides access to billions, possibly trillions, of
Web pages
Copyright © 2012 Pearson Education
Slide
Slide 2-3
2-3
The Evolution of the Internet
1961–Present

Innovation Phase, 1964–1974
 Creation of fundamental building blocks

Institutionalization Phase, 1975–1995
 Large institutions provide funding and legitimization

Commercialization Phase, 1995–present
 Private corporations take over, expand Internet
backbone and local service
Copyright © 2012 Pearson Education
Slide
Slide 2-4
2-4
The Internet:
Key Technology Concepts


Defined by Federal Networking Commission
as network that:

Uses IP addressing

Supports TCP/IP

Provides services to users, in manner similar to telephone system
Three important concepts:

Packet switching

TCP/IP communications protocol

Client/server computing
Copyright © 2012 Pearson Education
Slide 2-5
Packet Switching
Figure 2.3, Page 109
Copyright © 2012 Pearson Education
Slide 2-6
TCP/IP

Transmission Control Protocol (TCP):



Internet Protocol (IP):


Establishes connections among sending and receiving Web computers
Handles assembly of packets at point of transmission, and reassembly at
receiving end
Provides the Internet’s addressing scheme
Four TCP/IP layers




Network interface layer (sending and receiving packets from the network
e.g. LAN, Ethernet) Addressing packets.
Internet layer (IP)
Transport layer (provides communication for the packet sequence)
Application layer (HTTP, FTP File transfer protocol , E-mail: SMTP, POP3,
IMAP)
Copyright © 2012 Pearson Education
Slide 2-7
Domain Names, DNS, and URLs
 Domain name
 IP address expressed in natural language
 Domain name system (DNS)
 Allows numeric IP addresses to be expressed in natural
language
 Uniform resource locator (URL)
 Address used by Web browser to identify location of
content on the Web
 E.g. http://www.azimuth-interactive.com/flash_test
Copyright © 2012 Pearson Education
Slide 2-8
Client/Server Computing



Powerful personal computers (clients) connected in network
with one or more servers

Display graphics

Storing files

processing sounds..
Servers perform common functions for the clients

Storing files

Software applications
The processing load is balanced over many powerful smaller
computers rather than on.
Copyright © 2012 Pearson Education
Slide 2-9
The New Client:
The Emerging Mobile Platform
 Within a few years, primary Internet
access will be through:
 Tablets
 Overtaken netbook sales
 Smartphones
 Disruptive technology:
 Processors, operating systems
 25%
of all cell phones
Copyright © 2012 Pearson Education
Slide 2-10
Cloud Computing

Firms and individuals obtain computing
power and software over Internet
 e.g., Google Apps
Fastest growing form of computing (40
billion. )
 Radically reduces costs of:

 Building and operating Web sites
 Infrastructure, IT support
 Hardware, software
Copyright © 2012 Pearson Education
Slide 2-11
Development of the Web

1989–1991: Web invented

Tim Berners-Lee at CERN
Tim bulid HTML, HTTP, Web server, Web browser (the four essential
components of the Web)

Just text (black and white)


1993: Mosaic Web browser w/ GUI

Andreessen and others at NCSA
Runs on Windows, Macintosh, or Unix (universal computing)

Color background, images…


1994: Netscape Navigator, first commercial Web browser


Andreessen, Jim Clark (fell from 100% to .5% - innovators business
model)
1995: Microsoft Internet Explorer
Copyright © 2012 Pearson Education
Slide 2-12