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ROYAL BOROUGH OF KINGSTON UPON THAMES ICT Directorate ROLE PROFILE Service Area: ICT Job Title: Database Administrator Post Number: Grade: RELATIONSHIPS 1 RESPONSIBLE TO: Senior Systems Integrator 2 MANAGEMENT RESPONSIBILITY FOR: None 3 IMPORTANT INTERNAL RELATIONSHIPS All staff within ICT ICT Team Leads Business Partners 4 IMPORTANT EXTERNAL RELATIONSHIPS External suppliers of ICT services and products All relevant partner organisations for whom or with whom the Council provides an ICT service including other Local authorities, LGA, Local Health Authority Counterparts in other Local Authorities MAIN PURPOSE OF JOB Responsible for all aspects of database administration. Prepared by: ……………………………Agreed by: ………………………………. Signature Date: .................................. Signature Date: …………………………. Page 1 of 5 Database Administrator MAIN RESPONSIBILITIES/DUTIES OF JOB Database Administration Installation of database servers, system upgrades and application tools Supporting the database components of application upgrades Monitoring and tuning of database performance to ensure that they are running to optimal levels Compliance, security and information governance of the information held within the databasesResolution of incidents related to databases, including escalation to database vendor for technical support Supporting the Applications team during the application development cycle Tuning stored procedures Operational Development of policies and procedures relating to database security, compliance and information governance Backup and recovery of databases, including building and documenting database maintenance plans Repairing corrupt databases Maintenance of archived data Development of test plans Development of release plansMaintain accurate documentation of support processes Documents and responds to requests for changes Performance Plans and prioritises own work to meet deadlinesWorks with manager to agree performance objectives Works within the Council’s ITIL Framework Contributes ideas to support the development of team service plan General To develop, update and act on own personal development plan, and actively share learning with others Continuous development of industry knowledge To work in accordance with RBK‘s Equal Opportunities, Health & Safety, relevant policies and legislation Any other duties commensurate with the grade of the post, as may be required from time to time. The post will involve working outside of business office hours Page 2 of 5 SFIA Skill and Level Skill Summary Detailed Definition for Required Skill Level Database Administration Level 5 The installation, configuration, upgrade, administration, monitoring and maintenance of physical databases. Database/repository design Level 5 The specification, design and maintenance of mechanisms for storage and access to both structured and unstructured information, in support of business information needs. Information Security Level 4 The management of, and provision of expert advice on, the selection, design, justification, implementation and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems with legislation, regulation and relevant standards. Security Administration Level 4 The authorisation and monitoring of access to IT facilities or infrastructure in accordance with established organisational policy. Includes investigation of unauthorised access, compliance with relevant legislation and the performance of other administrative duties relating to security management. Drafts and maintains procedures and documentation for databases. Manages database configuration including installing and upgrading software and maintaining relevant documentation. Contributes to the setting of standards for database objects and ensures conformance to these standards. Monitors database activity and resource usage. Optimises database performance and plans for forecast resource needs. Maintains and applies up to date, specialist knowledge of database concepts, object and data modelling techniques and design principles, and a detailed knowledge of the full range of database architectures, software and facilities available. Analyses data requirements, to establish, modify or maintain a data model. Takes account of specialist requirements (e.g. geocoding, for geographic information systems). Interprets the model into an appropriate database schema within set policies. Demonstrates, installs and commissions selected products. Conducts security risk and vulnerability assessments for defined business applications or IT installations in defined areas, and provides advice and guidance on the application and operation of elementary physical, procedural and technical security controls (e.g. the key controls defined in ISO27001). Performs risk and vulnerability assessments, and business impact analysis for medium size information systems. Investigates suspected attacks and manages security incidents. Investigates identified security breaches in accordance with established procedures and recommends any required actions. Assists users in defining their access rights and privileges, and administers logical access controls and security systems. Maintains security records and documentation. Page 3 of 5 ROYAL BOROUGH OF KINGSTON UPON THAMES - an equal opportunities employer PERSON SPECIFICATION Ability to: Autonomy Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities. Influence Influences organisation, customers, suppliers, partners and peers. Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Complexity Performs an extensive range and variety of complex technical and professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider organisational requirements. Business skills Knowledge and experience: Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally. Takes initiative to keep skills up to date and maintains an awareness of developments in the industry. Mentors colleagues. Analyses requirements and advises on scope and options for continuous operational improvement. Takes account of relevant legislation. Essential: In-depth knowledge of all aspects of database administration along with recent demonstrable experience in all areas In-depth knowledge of database query languages Practical understanding of business continuity planning and disaster recovery A solid grasp of information legislation such as the Data Protection Act and Caldicott Principles Excellent working knowledge of ITIL Expert knowledge of Microsoft SQL server including o SQL 2005,2008 o Clustering o SSRS o SSIS / DTS Page 4 of 5 Information lifecycle management Desirable: OLAP SQL 2012 Any Oracle MySQL Middleware experience Page 5 of 5