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University - Wide Assessment Assessment and Accountability assessment: measuring outcomes and using the results for improvement accountability: being held answerable for performance and actions Levels of Assessment classroom assessment: process of measuring individual student achievement of course outcomes program assessment: process of measuring how well students are achieving outcomes specific to that program and using the results to improve that program assessment of services: process of measuring how well the service provided is achieving those goals set for it and using the results to improve that service The Program Assessment System Each baccalaureate program has defined student learning outcomes Each program is assessed according to these outcomes and held accountable to use this assessment to improve the program Assessment for Service Units Each unit has a set of purposes defined as goals Each unit is evaluated according to those goals and held accountable to use the results of evaluation for improvement of services What is a Program Outcome / Service Goal? A program outcome is a specific statement that describes a learning outcome that must be met on the way to attaining a degree. A service goal is a specific statement that describes the result desired by those overseeing and/or receiving the service. Information about learning and about quality of services comes from many sources… Faculty Advisors Staff Librar y Mentors Tutors Aide s Peers Coaches And Assessment Tools are many… written surveys and questionnaires portfolios simulations exit and other interviews performance appraisals standardized exams external examiner locally developed exams oral exams student records behavioral observations focus groups project evaluations Examples: Program Outcomes Service Goals & Assessment Tools 1. English Composition Program Outcomes write a clear, analytical thesis provide specific textual documentation to support a thesis grammatical proficiency Assessment Tools review by the Composition Assessment Committee – portfolios – position projects – diagnostic essays student perception survey 2. Theatre BA Program Outcomes Assessment Tools knowledge of theatre ability to conduct research on a play or playwright locally developed departmental exam written document appraisals by faculty committee ability to critique a theatrical production ability to gain admission to graduate school survey of graduating seniors demonstrated success in graduate school survey of graduate schools 3. Nursing BSN Program Outcomes written communication critical thinking planning, implementing, and evaluating therapeutic nursing interventions success on licensure prepared for work in a variety of settings for entry-level positions Assessment Tools review of papers by team of faculty ATI Critical thinking exit exam review of preceptor evaluations NCLEX-RN performance alumni survey employer survey 4. Eagle Orientation Service Goal to provide information to students new to FGCU and their parents Assessment Tools survey of students survey of parents Summary Program assessment is complex multi-faceted about accountability and improvement about us