Download Program Assessment

University - Wide
Assessment
Assessment and Accountability

assessment: measuring outcomes and using the results
for improvement

accountability: being held answerable for performance
and actions
Levels of Assessment

classroom assessment: process of measuring individual
student achievement of course outcomes

program assessment: process of measuring how well
students are achieving outcomes specific to that program
and using the results to improve that program

assessment of services: process of measuring how well
the service provided is achieving those goals set for it
and using the results to improve that service
The Program Assessment System

Each baccalaureate program has defined student learning
outcomes

Each program is assessed according to these outcomes
and held accountable to use this assessment to improve
the program
Assessment for Service Units

Each unit has a set of purposes defined as goals

Each unit is evaluated according to those goals and held
accountable to use the results of evaluation for
improvement of services
What is a Program Outcome /
Service Goal?

A program outcome is a specific statement that
describes a learning outcome that must be met on
the way to attaining a degree.

A service goal is a specific statement that
describes the result desired by those overseeing
and/or receiving the service.
Information about learning and
about quality of services comes
from many sources…
Faculty
Advisors
Staff
Librar
y
Mentors
Tutors
Aide
s
Peers
Coaches
And Assessment Tools are many…
written surveys and
questionnaires

portfolios

simulations

exit and other interviews

performance appraisals

standardized exams

external examiner

locally developed exams

oral exams

student records

behavioral observations

focus groups

project evaluations

Examples:
Program Outcomes
Service Goals
&
Assessment Tools
1. English Composition
Program Outcomes

write a clear, analytical
thesis

provide specific textual
documentation to support a
thesis

grammatical proficiency
Assessment Tools


review by the Composition
Assessment Committee
–
portfolios
–
position projects
–
diagnostic essays
student perception survey
2. Theatre BA
Program Outcomes
Assessment Tools

knowledge of theatre


ability to conduct research
on a play or playwright
locally developed
departmental exam

written document
appraisals by faculty
committee

ability to critique a theatrical
production

ability to gain admission to
graduate school

survey of graduating
seniors

demonstrated success in
graduate school

survey of graduate
schools
3. Nursing BSN
Program Outcomes

written communication

critical thinking

planning, implementing,
and evaluating therapeutic
nursing interventions

success on licensure

prepared for work in a
variety of settings for
entry-level positions
Assessment Tools

review of papers by team
of faculty

ATI Critical thinking exit
exam

review of preceptor
evaluations

NCLEX-RN performance

alumni survey

employer survey
4. Eagle Orientation
Service Goal

to provide information to
students new to FGCU and
their parents
Assessment Tools

survey of students

survey of parents
Summary
Program assessment is

complex

multi-faceted

about accountability and improvement

about us