Download Reporting Feedback Mechanism

ED WORKPLACE VIOLENCE PROJECT PLAN: Reporting Feedback Mechanism
Goal: A clearly defined reporting pathway from the occurrence of the violent incident to resolution will be in place; this communication pathway
will include timely feedback to the victim of violence
Short Term Goals:
1. Obtain written definitions of
management, administration and risk
management roles in the reporting
process for violent occurrences.
2. Policy and procedures will be developed
that outlines the use and tracking of the
reporting tool including communication
of disposition to all parties involved.
3. Identify the process of reporting
occurrences of violence to law
enforcement
Action Items:
1. Work with staff members to achieve 100% reporting of violent
occurrences; reinforce what constitutes a violent incident and teach staff
use of established reporting tool
2. Meet with law enforcement representatives to discuss their role in
reporting incidents per hospital policy; review policies in place and
revise if necessary
3. Meet with management/administration/risk management to refine the
reporting mechanism and establish clear path for tracking violent
incident reports; identify the key person responsible for shepherding the
process
4. Identify the role of the WPV in facilitating a clear path of reporting and
feedback
Expected Outcomes
1. Staff will feel confident that when violent
occurrences are reported, there is
adequate follow through and feedback.
2. Reporting incidents will increase as staff
acknowledges the value of this
documentation
3. Reporting to law enforcement will
increase
4. Victims of violence will feed adequately
informed of progress and follow up
Date/Progress:
Time/Date