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Crisis Intervention Training Intermediate CIT Course Number 3841 Texas Commission on Law Enforcement Officer Standards and Education 1 Unit Goal 1.1. To develop a basic understanding and respect for the fundamental rights of and proficiency in interacting with people with mental illness. 2 Top Cop Video (View ‘Top Cop’ video from “Train the Trainer” course materials 3 1.1.1. Discuss the impetus for crisis intervention training and why it is so important to the law enforcement community. 4 Origin of the Training Memphis (TN) officers shot and killed a 26- year-old male who was cutting himself with a knife and threatening suicide The public outcry in the aftermath of the shooting caused the mayor to establish a task force 5 Origin of the Training Crisis Intervention Training (CIT) was created -Practitioner Perspective -Bureau of Justice Assistance July 2000 6 Similar Situations Today “The San Francisco Police Commission approved a $500,000 legal settlement with the family of a mentally disturbed man who was shot and killed in 2001 by police as he waved a knife at them in a theater.” — Jaxon Van Derbeken — San Francisco Chronicle June 5, 2003 7 Similar Situations Today “The fatal shooting of a mentally ill man on Thursday marked the third time in six months that Philadelphia police have used deadly force to subdue an unruly person in need of psychiatric help.” “Police Shootings of Mentally Ill Show Training Needed” www.HealthyPlace.com February 21, 2004 8 Similar Situations Today “The Miami-Dade police department in southern Florida began sending every officer to a two-day class entitled ‘Managing Encounters with the Mentally Ill’ … after officers killed a 19-year-old man suffering from bipolar disorder.” “Police Shootings of Mentally Ill Show Training Needed” —www.HealthyPlace.com — February 21, 2004 9 Similar Situations Today “A 16-year Austin police officer used deadly force Tuesday morning, killing an east Austin woman as she apparently tried to attack a housing manager with a butcher knife. … within moments of the shooting, east Austin residents were questioning whether the woman’s death could have been avoided.” —www.news8austin.com — Incident occurred in 2002 10 Similar Situations Today The treatment advocacy center in Washington, D.C. reported that people with psychiatric disabilities are four times as likely to die in encounters with police as members of the general population. — Treatment Advocacy Center Washington DC 11 Headlines… “Crisis Skills Advised for Local Police” “Report: Grand jury finds that most fatal shootings by law enforcement officers in last decade involved a mentally ill person” — Los Angeles Times — Ventura County Edition — February 27, 2002 12 Headlines… “Training urged after police shooting” “The weekend death of a mentally disabled man shot by a Miami-Dade police officer… department to offer its officers more intensive training.” — The Miami Herald — Herald.com — Posted Thursday, October 28, 2004 13 1.1.2. Recognize the community mindset as it relates to the mentally ill’s relationship with law enforcement personnel 14 Community Mindset Individuals with mental illness are traditionally not hardened criminals and should not be treated as such. Law enforcement should respond differently to individuals in mental health crises. Force, in these situations, is highly scrutinized. 15 The Problem Re-occurring situations in which law enforcement uses deadly force during encounters with individuals in serious mental health crisis 16 Aspects of the Problem “There is no question that law enforcement officers are increasingly the ones responding to people with mental illnesses who are in crisis.” — Treatment Advocacy Center Briefing Paper — www.psychlaws.org — 10/2004 17 Results Lawsuits/Liability Lack of trust/confidence in law enforcement by mental health consumers and their families Frustration of law enforcement due to uncertainty of how to handle these calls 18 Analysis of the Problem Lack of education/understanding of mental illness by law enforcement The same physical, authoritative, command tactics employed to take a criminal suspect into custody are used in responses to individuals in mental health crises 19 Analysis… Individuals with mental illness are traditionally not hardened criminals. The public views these individuals as ill, not criminal. The public expects law enforcement personnel to help not hurt. 20 Analysis… An analysis of 1439 CIT calls revealed that only 1% of the individuals in a mental health crisis were arrested. Of the remaining 99% of the incidents, no crime or a petty class C crime was committed without arrest. Houston Police Department 2004 21 Analysis… Response to individuals in a mental health crisis constitutes a more refined usage of the officer’s expertise in communication. “If police perform their role effectively, our society benefits immeasurably; if the police perform their role poorly, the damage to public confidence and democratic principles can be irreparable.” (Louis/Resendez, 1997) 22 The Responses: 3 Models Police-based specialized police response (CIT) Police-based specialized mental health response Mental-health-based specialized mental health response 23 1.1.3 Illustrate the paradox of Crisis Intervention Training for the law enforcement officer. 24 The Paradox By taking a less physical, less authoritative, less controlling, less confrontational approach the officer usually has more authority and control over the person in a mental health crisis. 25 Police Magazine (March 2000) “The essential difference between suspect encounter training, that officers traditionally receive, and how to approach the mentally ill is the need to be non-confrontational. Such a requirement to, in effect, switch gears is diametrically opposed to the way officers are routinely expected to control conflict.” 26 Police Magazine (March 2000) “The same command techniques that are employed to take a criminal suspect into custody can only service to escalate a contact with the mentally ill into violence.” 27 1.1.4. Explain Crisis Intervention’s role in Officer Safety 28 CIT Model “CIT has been shown to positively impact officer perceptions, decrease the need for higher levels of police intervention, decrease officer injuries, and re-direct those in crisis from the criminal justice to the health care system.” Randolph Dupont, PhD. and Sam Cochran, MS J Am Acad Psychiatry Law 28:338-44, 2000 29 This Training… Is officer safety training that is proven to help keep YOU and the mentally ill consumer safe. Is NOT in conflict with any tactical training you have received Instills confidence in officers regarding their ability to handle crisis situations 30 This Training… Is proven to be effective in helping you verbally de-escalate these situations Reduces lawsuits Is designed for calls involving individuals with mental illness but is applicable in many other areas of law enforcement 31 This Training… Is one more tool to add to your tool belt, one more skill to add to your repertoire of skills. 32 Officer Safety The Phoenix, Arizona Police Department reported that CIT training increased their officer safety by 70% — Phoenix Police Department 2004 33 Safety… FBI statistics state that mentally ill consumers are no more prone to violence than any other area of the population. HOWEVER, the variables (mental instability, high emotions, possible paranoia/delusions and substance abuse) can be very dangerous if not handled appropriately. 34 Safety… When a person feels cornered, especially if psychotic, chances are high their response would be violent. In crisis, reason takes a back seat to emotion. 35 Law Enforcement Policy Center “It is helpful for officers to understand the symptomatic behavior of persons who are afflicted with a form of mental illness. In this way, officers are in a better position to formulate appropriate strategies for gaining the individual’s compliance.” 36 Law Enforcement Policy Center “Officers should first take time, if possible, to survey the situation in order to gather necessary information and avoid hasty and potentially counterproductive decisions and actions.” 37 Law Enforcement Policy Center “Officers should avoid approaching the subject until a degree of rapport has been developed.” “All attempts should be used to communicate with the person first by allowing him to ventilate.” 38 Police Ex. Research Forum “Do not rush the person or crowd his personal space. Any attempt to force an issue may quickly backfire in the form of violence.” “He may be waving his fists, or a knife, or yelling. If the situation is secure, and if no one can be accidentally harmed by the individual, you should adopt a non-confrontational stance with the subject.” 39 FBI Law Enforcement Bulletin • What is considered an area of specialized training may soon become standard training curriculum • Law enforcement agencies must identify methods to safeguard their officers while, at the same time, protecting Consumers from themselves and others — July 2004 Issue 40 CIT Programs Nationally Akron (OH) Delray Beach (FL) Ft. Wayne (IN) Houston (TX) Jackson County (MO) Kansas City (MO) Albuquerque (NM) Arlington (TX) Athens-Clarke County (GA) Austin (TX) Knoxville (TN) Minneapolis (MN) Montgomery County (MD) New London (CT) San Jose (CA) Seattle (WA) Lee’s Summit (MO) Lincoln (NE) Little Rock (AR) Memphis (TN) 41 Additionally, this training… Instills confidence in the community regarding officers’ ability to handle crisis situations Brings law enforcement and mental health together 42 However, this training Is not infallible… but is proven to be highly effective 43 Force Force may be needed, even deadly force It should be used as a last resort It will be highly scrutinized If force is used, most people will respond in kind, especially in these situations 44 Force Remember, in many instances the person has committed no crime You will fare much better if you can demonstrate you attempted to use other tactics before using deadly force 45 1.1.5. Identify the parameters of an officer’s qualification after receiving this training. 46 This training… Does not make you a therapist. Understand your professional boundaries. 47 No CIT (View ‘Psychosis I’ video from “Train the Trainer” resource material) 48 After CIT (View ‘Psychosis 2’ video from “Train the Trainer” resource material) 49 Unit Goal: 2.1. To sensitize the student to the adversity of mental illness. 50 1.2.1. Define the term “mental illness”. 51 Definitions: General Definition of Mental Illness. Professional Definition of Mental Illness. Definition of Insanity. Abnormal vs. Normal Behavior. 52 Basic Facts There are two distinct types of mental illnesses Serious to persistent mental illnesses which are caused by psychological, biological, genetic, or environmental conditions Situational mental illnesses due to severe stress which may be only temporary 53 Basic Facts Anyone can have a mental illness, regardless of age, gender, race or socio-economic level. Mental illnesses are more common than cancer, diabetes, heart disease or AIDS. Mental illness can occur at any age. 54 Basic Facts 20 - 25% of individuals may be affected by mental illness. 7.5 million children are affected by mental, developmental or behavioral disorders. 55 Basic Facts Nearly two-thirds of all people with a diagnosable mental disorder do not seek treatment. 56 Basic Facts With proper treatment, many people affected with mental illness can return to normal, productive lives. Mental illness can - and should - be treated. — Basic Facts About Mental Illness — NAMI Texas 57 OCD Video (View video newscast from “Train the Trainer” materials-updated version )) 58 1.2.2. List four prominent categories of mental illness. 59 Categories of mental illness Personality Disorders Mood Disorders Psychosis Developmental Disorders 60 1.2.3. Personality Disorders Discuss Personality Disorders as they relate to officer contact. 61 Personality Disorders Many individuals who are functioning well in their lives may still have a personality disorder. Many with personality disorders also suffer with depression. May be seen in persons with chemical dependency problems. 62 Causes It is believed that most personality disorders are caused by, family history of physical or emotional abuse, lack of structure and responsibility, poor relationship with parent(s), and alcohol or drug abuse. 63 1.2.4. List the three most common personality disorders encountered by law enforcement officers. 64 Personality Disorders Paranoid Antisocial Borderline 65 Paranoid Interpret actions of others as threatening. Foresee being harmed. Perceive dismissiveness by others. 66 Antisocial Most commonly in males. Irresponsible antisocial behavior. Diagnosed after age 18. Trouble with authority. Know doing wrong, do it anyway. 67 Antisocial-possible traits History of truancy or runaway Starting fights Using weapons Physically abusing animals or people Lying Stealing or other illegal behavior 68 Borderline Most commonly recognized in females Possible traits: -Unstable and intense personal relationships -Impulsiveness with relationships, spending, food, drugs, sex -Intense anger or loss of control 69 Borderline Continued… - Recurrent suicidal threats - Chronic feelings of emptiness or boredom - Feelings of abandonment 70 1.2.5. Identify prevalent behaviors associated with personality disorders. 71 Behaviors Usually do not seek treatment because they do not think there is a problem. ‘Normal’ functioning, but display specific personality traits (inflexible, maladaptive, situational inappropriateness). Believe problems are caused by outside sources or ‘system’ at large. 72 Behaviors…continued Behavior may lead to breaking laws (theft, hot-check writing, fraud etc.) and activity in the criminal justice system. Alcohol and illegal drugs are commonly used to ‘self medicate’ as a result of stress and behavioral consequences. Often need treatment for chemical dependency or depression. 73 1.2.6. Mood Disorders Discuss Mood Disorders as they relate to officer contact. 74 Mood Disorders Mental Illness demonstrated by disturbances in emotional reactions and feelings. Recognizable behaviors could include: - Lack of interest and pleasure in activities - Extreme and rapid mood swings 75 Recognizable Behaviors continued… - Impaired judgment - Explosive temper - Increased spending - Delusions 76 Causes of Mood Disorders Researchers believe (SAMHSA) that a complex imbalance in the brain’s chemical activity plays a prominent role in selectivity. Environmental factors can trigger or buffer against the onset. 77 1.2.7. List the two most common mood disorders encountered by law enforcement officers. 78 Mood Disorders Depression Bipolar Disorder 79 Depression Depression is a natural reaction to trauma, loss, death or change. A major depressive syndrome is defined as a depressed mood or loss of interest at least two weeks in duration. 80 Major Depression Unlike normal emotional experiences of sadness, loss, or passing mood states, major depression is persistent and can significantly interfere with an individual’s thoughts, behavior, mood, activity, and physical health. 81 Symptoms of Major Depression Profoundly sad or irritable mood Pronounced changes in sleep, appetite, and energy Difficulty thinking, concentrating, and remembering 82 Symptoms continued… Physical slowing or agitation Loss of interest in usual activities Feelings of hopelessness or excessive guilt Recurrent thoughts of death or suicide 83 Symptoms continued… Persistent physical symptoms that do not respond to treatment, such as headaches, digestive disorders, and chronic pain. 84 Causes There is no one single cause of major depression. Psychological, biological, genetic, and environmental factors may all contribute to its development. 85 Major Depression Affects approximately 9.9 million American adults, or about 5.0 percent of the U.S. population age 18 and older in a given year. 86 Major Depression Nearly twice as many women as men suffer from major depression While major depressive disorder can develop at any age, the average age at onset is the mid-twenties. 87 Manic Depression Video (View ‘Manic Depression’ video from “Train the Trainer” (updated version) course materials) 88 Bipolar Disorder Mental Illness involving mania (an intense enthusiasm) and depression (as discussed previously). Bipolar disorder causes extreme shifts in mood, energy, and functioning. Chronic disease affecting more than two million individuals in the U.S. 89 Symptoms of Mania Elated, happy mood or irritable, angry, unpleasant mood Increased activity or energy Inflated self-esteem Decreased need for sleep 90 Symptoms…continued Streaming ideas or feeling of thoughts racing More talkative than usual Excessive risk-taking Ambitious often grandiose plans Increased sexual interest and activity 91 Symptoms of Depression Prolonged feelings of sadness or hopelessness Fatigue/low energy Difficulty concentrating or deciding Lack of interest 92 Causes While the exact cause of bipolar disorder is not known, researchers believe it is the result of a chemical imbalance of the brain. Scientists have found evidence of a genetic predisposition to the illness. 93 Causes continued… Sometimes serious life events such as a serious loss, chronic illness, or financial problem, may trigger an episode in individuals with a predisposition to the disorder. 94 Bipolar Disorder Affects approximately 2.3 million American adults, or about 1.2 percent of the U.S. population age 18 and older in a given year. 95 Bipolar Disorder The average age at onset for a first manic episode is the early twenties. Men and women are equally likely to develop bipolar disorder. 96 1.2.8. Psychosis Discuss Psychosis and how it relates to officer contact. 97 Definition “A group of serious and often debilitating mental disorders that may be of organic or psychological origin and are characterized by some or all of the following symptoms: - impaired thinking and reasoning ability - Perceptual distortions - Inappropriate emotional responses 98 Definition continued… - Inappropriate affect - Regressive behavior - Reduced impulse control and - Impaired reasoning of reality.” Social Work Dictionary, 2nd Edition, by Robert L. Baker 99 Continued… A distortion of reality that may be accompanied by delusions and hallucinations. Delusion: False beliefs not based on factual information. Hallucination: Distortion in the senses….experiencing auditory or visual feedback that is not there. 100 1.2.9. Briefly illustrate a psychotic episode from a consumer’s perspective. 101 Psychosis Video (View ‘’20/20 newscast’ from “Train the Trainer” materials) 102 Common experiences Hearing voices: ‘Die, die, die’, ‘Kill yourself’, ‘You’re no good’, ‘They are going to get you’. Feelings of Paranoia Visual hallucinations Heightening of senses 103 1.2.10. Inventory the behavioral/emotional cues a person displays when experiencing a psychotic episode. 104 Cues Behavioral Cues: Inappropriate dress, impulsive body movements, causing injury to self. Emotional Cues: Lack of emotional response, inappropriate emotional reactions. 105 Class Exercise (Refer to Instructor Resource Guide) 106 1.2.11. Substance Abuse Cognitive Disorders Explain how substance abuse and cognitive disorders relate to psychosis. 107 108 Substance Abuse/Cognitive Disorders’ Relationship to Psychosis Prolonged use of drugs may cause symptoms of psychosis. (To include alcohol, prescriptions or ‘street drugs’) Due to damage to the central nervous system Could create defects in perception, language, memory, and cognition. Addiction possible and Treatment may be needed 109 Drug Specific Smoking a stimulant like crack cocaine can cause paranoid symptoms. Acute intoxication as well as withdrawal from alcohol can produce hallucinations. Prolonged use of alcohol can also produce depressive symptoms. 110 Cautions (for mental illness and substance usage) Illegal drugs and alcohol usage can have an adverse effect when used in combination with prescribed medications. ‘Masking Effect’ of more severe symptoms. Risk of dependency and ‘roller coaster’ effect. 111 Referrals Substance Abuse treatment is a critical element in a comprehensive system of care. The most successful models of treatment for persons with co-occurring disorders contain integrated mental health and substance abuse services. 112 Tartive Dyskensia A neuromuscular disorder caused by long- term use of neuroleptic drugs, which are prescribed for psychiatric disorders Not considered a mental illness within itself…drugs utilized to treat can lead to TD The neurotransmitters are blocked which over time may cause uncontrolled involuntary movement of the body and face 113 Continued… Treatment is highly individualized and should be monitored by the physician for a plan of action Excessive, quick movement is common. Note: This movement may distract or trigger defensive actions from the officer when not needed, which could escalate a situation unknowingly. 114 1.2.12. Schizophrenia Discuss Schizophrenia as it relates to psychosis. 115 Schizophrenia Group of psychotic disorders characterized by changes in perception. Affects a person’s ability to think clearly, manage his or her emotions, make decisions, relate to others, and distinguish fact from fiction. 116 Distorted thinking… Results in: - Hallucinations - Poor processing of information/Attention deficit - Illogical thinking that can result in disorganized and rambling speech and delusions. 117 Changes in Emotion… May overreact to situation. Have “flat effect” (Decreased emotional expressiveness, diminished facial expression and apathetic appearance). 118 Changes in Emotion…continued Anhedonia: Lacking pleasure or interest in activities that were once enjoyable. Withdrawn: Media tends to portray as violent which is very rare. 119 Causes of Schizophrenia Like many other medical illnesses, schizophrenia appears to be caused by genetic vulnerability and environmental factors that occur during a person’s prenatal development. 120 Schizophrenia It affects approximately 2.2 million individuals in the U.S. age 18 and older in a given year. Ranks among the top 10 causes of disability in developed countries worldwide. Higher risk of suicide. Approximately 10% of people with schizophrenia commit suicide. 121 1.2.13. Alzheimer’s Discuss Alzheimer’s disease and its involvement with psychosis. 122 Alzheimer’s Disease The most common organic disorder of older people. Affects an estimated 2-3 million Americans with over 11,000 dying per year. Duration of illness; from onset of symptoms to death, averages 8 to 10 years 123 Symptoms of Alzheimer’s Symptoms of disease are progressive The individual may get lost easily. Memory decreases over time. Becomes easily agitated. Symptoms can be psychotic-like in nature. 124 Alzheimer’s - Additional Facts Alzheimer’s is a form of dementia. NOT considered a mental illness and most mental health facilities do not accept as patients. Drugs can help the progression of the disease but there is no cure. 125 1.2.14. Psychotic Episode Demonstrate the communicative approach an officer should take when confronting a person in a psychotic episode. 126 Communicative Approach Be cautious Never startle the person Be patient, you may have to repeat several times Try to learn the persons name and use it Talk in a calm, soft tone of voice 127 Continued… Allow person to verbally ventilate Be aware of individuals ‘personal space’ Introduce self Assure person of officers intentions to help, not hurt 128 1.2.15. Appraise personal impressions of mental illness after viewing the consumer presentation. 129 Consumer Presentation (View ‘Jack Callahan’ video from “Train the Trainer” course materials) 130 1.2.16. Developmental Disorders List the two most common developmental disorders that relate to officer contact. 131 Developmental Disorders Two most common: Autism Mental Retardation 132 Autism: Affects 1 to 2 in 1,000 Americans. Appears before age 3. Characteristics: abnormal speech patterns, lack of eye contact, obsessive body movements, social isolation, ritualistic or habitual behavior, attachment to objects, resistance to change and sensory disorders. 133 Autism…Communication Behaviors May be verbally limited Abnormal pitch, rate or volume when speaking Difficulty expressing needs, ideas or abstract concepts Reversal of pronouns or other parts of speech 134 Autism…Other Behaviors Matching, pairing and ordering objects Blinking compulsively Switching lights on and off Jumping, rocking, clapping, chin-tapping, head-banging, spinning Fascination with colorful and shiny objects 135 Autism Video (View ‘Autism’ video from “Train the Trainer” (updated version) course materials)) 136 Mental Retardation Refers to a range of substantial limitations in mental functioning manifested in persons before the age of 18. 137 Most common Characteristics Significantly sub-average intellectual functioning Limitations in two or more adaptive skill areas, such as; communication, self-care, home living, safety, academic functioning and work Deficits in adaptive behavior 138 Degrees of Mental Retardation Moderate: IQ 54-40 Severe: IQ 39-25 Profound: IQ Below 25 139 Methods for Questioning Be patient for a reply Repeat question as needed Ask short, simple questions using simple language Speak slowly 140 Methods…continued Move to a less disruptive location to assist with focusing Be non-threatening, but firm and persistent Be highly aware of questioning techniques 141 Areas to Consider to Assist in Identification Criminal Activity Educational History Physical Appearance Speech/Language Social Behavior Performance Tasks 142 Strategies for Identification: Criminal Activity Noticeably older than others involved in offense Follower Ready to Confess Remained at scene while others ran 143 Strategies for Identification: Educational History Below usual grade level ID states mental impairments Check MHMR records 144 Strategies for Identification: Physical Appearance Inappropriately dressed for season Unusual physical structure Awkwardness of movement/poor motor skills Difficulty writing 145 Strategies for Identification: Speech/Language Obvious speech defects Limited response or understanding Inattentiveness Difficulty describing facts in detail 146 Strategies for Identification: Social Behavior Adult associating with children or adolescents Eager to please Non-age appropriate behavior Easily influenced by others 147 Strategies of Identification: Performance Tasks to Utilize Read/Write simple phrases Give directions to their home Tell time Count to 100 by multiples of five Explain how to make change for a dollar 148 Mental Illness (MI) vs. Mental Retardation (MR) American Population Statistics: 3% MR, 22.1% MI. MI unrelated to intelligence, while MR is below-level intellectual functioning. MI develops at any point in life, MR prior to age 18. No cure for either however, medications can help MI. Reference: Special Olympics (http://www.specialolympics .org) 149 1.2.17. Developmental Disorders Discuss Developmental Disorders as they relate to officer contact. 150 Definition A developmental disability is a severe, chronic disability of a person five years of age or older. Such a disability: - Is attributable to a mental or physical impairment or combination of the two. 151 Definition Continued… Is manifested prior to the age of 22. Is likely to continue indefinitely. Displayed through substantial limitation of three or more life activities. 152 Needs For lifelong or extended care, treatment or other services which are planned according to persons needs. Infants and children with developmental disabilities, have substantially delayed development, or congenial or acquired conditions and are likely to have limited life involvement if services are not provided to them. 153 1.2.18. Identify behaviors associated with Developmental Disorders as they relate to officer contact. 154 Behaviors May be overwhelmed by police presence May attempt to run out of fear of uniform May confess to a crime to please officer and end uncomfortable questioning Is a concrete thinker 155 Behaviors…continued Needs visual cues to assist in understanding May need a more in-depth explanation of their rights May be sensitive to touch, creating ‘fight or flight’ reaction 156 Unit Goal 1.3. To develop a knowledge base concerning suicide and the evaluation of danger levels. 157 1.3.1 Suicide Verbalize commonly stated myths about suicide: 158 Myths… People who talk about suicide won’t commit suicide. People who commit suicide are “crazy.” Once the person begins to improve, the risk has ended. Prior unsuccessful suicide attempts means there will never be a successful suicide. 159 Fact “There is no typical suicide victim. It happens to young and old, rich and poor.” American Association of Suicidology 160 1.3.2. Discuss suicide and its relationship with mental illness. 161 Suicide and Mental Illness 90% of suicides are reportedly related to untreated or under-treated mental illness The most common mental illness associated with suicide is depression 162 Continued… Nearly 20% of people diagnosed with bipolar disorder die from suicide Nearly 15% of people diagnosed with Schizophrenia die from suicide 163 1.3.3. Explain the phrase “suicide by cop”. 164 “Suicide by Cop” “People with severe mental illness are killed by police in justifiable homicides at a rate nearly four times greater than the general public” 165 Continued… “One study…found that incidents determined to be suicide by cop accounted for 11% of all police shootings and 13% of all fatal shootings. The study found that suspects involved in such cases intended to commit suicide, specifically wanted to be shot by the police…provoking law enforcement officers into shooting them.” Treatment Advocacy Center 166 1.3.4. Record questions that will assist in evaluating an individual‘s current level of suicidal danger. 167 Evaluating Level of Suicidal Danger Symptoms? Nature of current stressor? Method and degree? Prior attempt? 168 Levels of danger…continued Acute vs. chronic? Medical status? Chance of rescue? Social resources? 169 Danger to Self Intent (actions/words) Gross neglect for personal safety Specific plan (action/words) Plans/means available 170 Danger to Others Intent (actions/words) Specific person identified Agitated, angry, explosive Irrational, impulsive, reckless (intent/actual) 171 Statistics Males Method Females 66% Firearms 39% 13% Poison 40% 15% Strangulation 10% 1% Cutting 1% 5% Other 10% 172 Statistics Rank State Rate 1 5 14 39 50 51 Nevada Alaska Florida Texas New York Wash. D.C. 22.3 15.5 13.4 10.0 6.6 5.8 173 Suicide Video #1 (View #1 ‘Depression, Suicide’ video from “Train the Trainer” course materials) 174 Suicide Video #2 (View #2 ‘Depression, suicide’ video from “Train the Trainer ‘course materials) 175 Unit Goal: 1.4. Discuss Psychopharmacology as it relates to medications prescribed and prominent side effects in persons with a mental illness. 176 1.4.1. Name four categories of medications utilized in controlling the symptoms of mental illness. 177 Categories of drugs Anti-psychotic Thorazine, Mellaril, Haldol Controls hallucinations Ex: Schizophrenia 178 Categories…continued Antidepressants Elavil, Prozac, Zoloft Control feelings of sadness, hopelessness, suicidal thoughts Ex: depression 179 Categories…continued Mood Stabilizers Tegratol, Lithium, Depakote Control mood swings Ex: bipolar disorder 180 Categories…continued Anti-anxiety drugs Xanax, Valium, Buspar Feeling of powerlessness, extreme apprehension, panic Ex: Phobia’s, Post Traumatic Stress Disorder 181 1.4.2. List possible side effects with the use of psychotropic medications. 182 Examples of side effects Muscle spasms Nausea Protruding tongue Headache Eyes rolled back Blurred vision Constant leg movement Weight gain Tremors Fatigue Uncoordinated Liver toxicity movements Impotence 183 Side effects can be… Uncomfortable Dehumanizing Often irreversible 184 Side effects….continued Some side effects are permanent, even after medications are stopped Some of these medications are associated with neurological damage Some of these medications can be lethal 185 1.4.3. Discuss “old” vs. “new” medications. 186 ‘Old’ vs. ‘New’ Medications ‘New’ Drugs have significantly fewer side effects ‘Old ’ Drugs still used today especially with indigent, jail populations etc. due to lower cost 187 1.4.4. Recognize three primary reasons why consumers do not take their medications as prescribed. 188 Why medications are not taken Side effects Sigma Start feeling better Continuous problem for law enforcement…the above deviations are the primary cause of crisis concerns. 189 Note: Right to Refuse Treatment May not administer a psychotropic medication to a person that refuses to take voluntarily unless related to an emergency or court order Would you want to take these medications? Is the treatment worse than the illness? 190 Unit Goal: 1.5. To orient students to a variety of advanced modes of communication. 191 1.5.1. List the components of the “first three minute assessment”. 192 First Three Minute Assessment: Four Components Elements of Evaluation Intellectual Functioning Behavioral Reactions Emotional Reactions 193 Elements of Evaluation Appearance and Behavior Affect-prevailing emotional tone Stream of Talk Concentration Thought Content Cognitive-intellectual functions Perceptual Abnormalities 194 Intellectual Functioning Clear/Alert vs. Foggy/Confused Difficulty in Understanding Stream of Mental Activity Over Productive Delusions/Hallucinations 195 Behavioral Reactions Attitude Controlled Behavior Coordination/Gait Distrusting/Withdrawn/Isolates Self Shy/Meek/Introverted 196 Emotional Reactions Low/Depressed/Sad Volatile/Emotional swings Helpful/Motivated/Caring Suspicious Irritable/Annoyed/Angry Bitter Bullying 197 1.5.2. Summarize the usage of the L.E.A.P.S. concept of interaction. 198 L.E.A.P.S. L isten E mpathize A sk P araphrase S ummarize 199 1.5.3. Demonstrate the process of modeling. 200 Process of Modeling Learning through observation Communication/Contribute or Interfere Intervention/Communication strategies 201 1.5.4. Discuss the characteristics that contribute to a positive communication experience. 202 Characteristics to Positive Communication Introductions Opening Statements Reflecting Statements Methods for Gaining Trust Communication to Defuse 203 Introduction of officer to consumer/suspect Identify self as officer Utilize Identifying Statements “I am (name) and I am with the (location) Department. I understand there is a problem and I would like to help you. Could you tell me about what happened today.” 204 Opening Statements Initial contact does several things: Establishes leadership role in conversation Identifies ultimate goal to resolve situation Allows consumer/suspect to respond with immediate thoughts creating dialogue 205 Continued…examples “Tell me what your problems are?” “I want to understand what you need”. “I understand what has happened and I want to help you understand the consequences.” “I would like to work with you to find solutions to your problem.” 206 Reflecting Statements Encourage Communication Neutral Responses/Encourage Talking Examples: “I see…” “Tell me about it…” “That would be one solution…” “What other options do you have…” 207 Methods for Gaining Trust Honesty/Sincerity Follow Through Validation of Positive Actions Forewarn 208 Examples… “I’m not going to lie to you. You will probably be going to jail.” “You have been straightforward with me, so I am going to be straightforward with you…” “You are going to have to be handcuffed when you ride in the police car.” 209 Communication to Defuse Show understanding/empathy Use modeling Reassure Allow ventilation 210 1.5.5. List barriers to active communication. 211 Level of Communication Communicate on a level that is easy for the consumer to understand and respond Keep vocabulary simple Example: “At this time, you are required to exit the vehicle.” OR “I need you to step out of the car.” 212 Lack of Active Listening Arguing Derailing Criticizing Moralizing Jumping to Conclusions Name-Calling Pacifying Ordering 213 1.5.6. Discuss three levels of active listening. 214 Three Levels of Active Listening Listening to Words Listening to Whole Messages Reflecting the Whole Message 215 1.5.7. Briefly explain the techniques: repeating, paraphrasing, and reflection of feelings as they relate to active listening. 216 Techniques to Active Listening Repeating Paraphrasing Reflection of Feelings 217 Repeating Simply restate what the person has said in his words This helps ensure you heard what you think you heard If possible…use less provocative language to defuse a situation “Blowing someone away” vs. “Harming someone” 218 Paraphrasing Go beyond what was stated in an attempt to understand the meaning behind the words Be careful not to lead with your own feelings Example: “It sounds like you are really worried about money right now.” 219 Reflection of Feelings Express awareness of other persons feelings Example: “You sound depressed….” 220 Additional Techniques… Re-wording: Use this to verify shared meaning of word or phrase Redefine the situation to create the option you want Don’t be afraid to say… “I don’t know what you mean…” 221 Continued… Minimal Encouragers: Encourage communication and reinforce that you are listening with words like, “uh huh”, “yes”, “I understand” etc. A mixture of words and silence invites the dialogue to continue 222 1.5.8. Verbally illustrate examples of “You” vs. “I” statements. 223 “You” statements vs. “I” statements “You” statements point a verbal finger of accusation “You do not have a headache from a computer chip planted in your brain…” “I” statements establish a non-blaming tone “I understand your head is hurting…” 224 Unit Goal: 1.6. To internalize the crisis intervention skills involved in communicating with individuals with a mental illness. 225 1.6.1. List the basic strategies that are necessary when communicating in crisis situations. 226 Strategies Stay calm Don’t underestimate the Avoid “crowding” power of hallucinations or delusions Ask about treatment history Don’t express disapproval Restate Use persons name Give instructions one at a time Engagement is pivotal 227 1.6.2. Describe at least four effective communication/interaction skills used when dealing with persons with a mental illness. 228 Communication/Interaction Skills Safety Crisis Facts Language Movements 229 Safety Your personal safety comes first Control the surroundings Remove harmful obstacles from the surroundings 230 Crisis Facts Person in distress is usually excited, alarmed or confused Control is very important to persons in crisis When a person feels cornered, which translates to lack of control, they may respond with violence 231 Language Use person’s name frequently Avoid direct confrontation, labels and acronyms Limit number of Be patient and consistent Be aware of slower reaction time… responses may be given slower than you expect instructions 232 Movements Be aware of body movements People in crisis often need more personal space Keep movements slow and deliberate 233 1.6.3. Apply knowledge obtained in coursework to class exercises and scenarios for role play. 234 Unit Goal: 1.7. Develop an increased understanding of the legal process; evaluation and techniques for appropriateness of apprehension. 235 1.7.1. List the process in evaluating the appropriateness of a warrentless apprehension. 236 “Least Restrictive Alternative” The treatment that… Provides the consumer with the greatest possibility of improvement 237 Continued… The treatment that… Is no more restrictive of consumer’s physical or social liberties than is necessary to provide the consumer with the most effective treatment and to protect adequately against any danger the consumer poses to himself or others. 238 1.7.2. Describe the step by step process for obtaining an emergency detention order. 239 Emergency Detention Order A statement that the officer has reason to believe that the risk of harm is imminent unless restrained. A statement that the officer’s beliefs are derived from specific recent behavior, overt acts, attempts or threats that were observed or reliably reported. 240 Continued… A detailed description of the specific behavior, acts, attempts or threats. List who, what, where, when, why and how. List the persons name who reported observing the behavior and the relationship to the apprehended person 241 Emergency Detention Order Serves as a magistrates order for emergency apprehension and detention Is a civil court order issued by a magistrate Provides for emergency apprehension and transportation for evaluation 242 1.7.3. Explain the criteria an officer must meet in order to take a person with a mental illness, who has committed no crime, into custody involuntarily for emergency mental health evaluation. 243 Criteria… If the officer believes the person is mentally ill and as a result there is substantial risk of harm If the officer believes that if the person is not immediately restrained harm may occur Believes there is not sufficient time to obtain a warrant 244 1.7.4. Propose justification in assessing proper use of force options. 245 Use of Force Keep the situation in perspective Force used compatible to any other person resisting arrest Force must be reasonable Goal is to obtain care and treatment for the mentally ill person 246 Continued… Changes in behavior intensity level are indicators of possible violent behavior Agitated Behavior Disruptive Behavior Destructive Behavior Out of Control 247 1.7.5. Explain an officer’s limitation of liability. 248 Limitation of Liability People acting in good faith, reasonably and without negligence are not civilly or criminally liable. Texas health and Safety Code, Sec. 571.019(a) 249 Confidentiality Communication between a patient and a professional, and records of the identity, diagnosis, evaluation, or treatment of a patient that is created or maintained by a professional are confidential. Texas Health and Safety Code, Sec. 611.002, 611.004 250 Exceptions to confidentiality rule: Medical or law enforcement per incident Patient consent Health care personnel at Jail facility ‘Memorandum of Understanding’ 251 1.7.6. Identify factors to be considered in determining whether assistance should be requested during an approach. 252 Assistance Request Factors Request assistance as needed to insure safety of officer, consumer and public Contact the Mental Health Authority for appropriate resources and referrals 253 1.7.7. Research departmental policies in requesting assistance. 254 1.7.8. Identify factors considered in determining appropriate method of transporting consumer. 255 Method of Transport Follow departmental policy Be aware of distances to nearest facilities Evaluate behavior or physical condition 256 Unit Goal: 1.8. To explore the world of the mentally ill through discussion of legal and societal concerns and perspectives. 257 1.8.1. Discuss the mentally ill person in a situation of being homeless. 258 Homeless and Mentally Ill Two million people are homeless per year On any given night, 600,000 Americans are homeless Conservative estimates state, more than onethird of homeless have a serious mental illness More than one-half of homeless have a substance abuse disorder 259 New Wave of Homeless Emerging due to deinstitutionalization Emerging due to denial of services due to funding Emerging due to premature discharge due to managed care. 260 1.8.2. Discuss the mentally ill individual as a victim of crime. 261 Crime Victim and Mentally Ill “People with mental illness are more likely to be victims than perpetrators of violence.” National Institute of Justice, 1996 Why then is…Thirteen times more research compiled concerning the mentally ill as perpetrators of violent acts rather than victims of violent acts? 262 Victims…continued Between 4-13% are perpetrators of crime 140 times more likely to be a victim of theft Three million estimated victimized each year More than one-quarter MI persons say they are victimized in a year Eleven times higher risk than general population 263 Victims… “We don’t think about their vulnerability to victimization.” Alison Cook, Reuters Health “The effect of crime is also more destabilizing for a person with a mental illness.” Dr. Linda A. Teplin 264 Responding to Victim Needs Victim’s need to feel safe Victim's need to express his/her emotions Victim’s need to know what comes next 265 Common Crimes MI children more commonly molested or abused MI adults more commonly robbed or victim of con artist MI have reportedly less chance of a successful prosecution 266 Victim as Mentally Retarded Special consideration needed upon approach May not even know they have been victimized Easily fooled and easily vulnerable Need to be treated with extreme patience and respect 267 1.8.3. Evaluate the stigma and societal concerns from a mental health consumer’s vantage point. 268 Stigma Stigma is a mark of disgrace or shame Such as: Labeling someone with a condition Stereotyping people with a condition Creating a division Discrimination based on a label 269 Stigma Facts Stigmas encourage inaccurate perceptions The term “mental (illness)” suggests an illegitimate medical condition and a separation from a physical (illness) condition Stereotypes: that persons with a mental illness are dangerous, less competent, not able to work and need ‘institutionalized’ to get better. 270 Facts…continued Stigma’s fuel fear and mistrust and reinforce distorted perceptions Some people refuse treatment for “fear” of being labeled Health insurance is even more limited for mental illnesses than for physical illnesses 271 Myths That Support Sigma’s Mental Illnesses do not effect the average person Mental Illness is an indicator of a weak character A person with a mental illness is also mentally retarded 272 Continued… If you have a mental illness you are “crazy” all of the time If people with physical disabilities can cope on their own, people with mental illnesses should be able to as well Most people who struggle with mental illness live on the streets or are in mental hospitals 273 1.8.4. Discuss legal and societal concerns from a mental health consumer’s vantage point. 274 1.8.5. Participate in a discussion of the family member perspective on mental illness. 275 Unit Goal: 1.9. Gain an understanding of mental health referrals/resources in the student’s community. 276 1.9.1. List the Mental Health Facilities in your area that can be utilized as a resource when encountering a subject/suspect you identify as having possible mental health issues. 277 1.9.2. Investigate possible referral/treatment challenges in your community. 278 Referrals/Resources Quality and availability of programs vary by community Willingness of mental health providers to participate in criminal justice initiated programs There may be a lack of services which will make the referral process time consuming 279 Challenge Be aware of the potential referral challenge, but don’t let it detract you from your goal of responding professionally and appropriately to any given situation 280 Unit Goal: 1.10. To understand how CIT techniques apply to all areas of crisis communication. 281 What constitutes a crisis? According to Webster… “An unstable or crucial time or state of affairs whose outcome will make a decisive difference for better or worse.” “…takes people out of their comfort zones and normal coping patterns.” 282 Continued… “Often a crisis is precipitated by a loss of some sort, or a situation that threatens normalcy or expectations. The greater the threat, the more severe the crisis will be.” “…the crisis is the instability and threat the event produces. A persons response to the upheaval will determine in large part, the outcome of it.” 283 Discussion Questions: Is it the event itself that is the crisis or the person’s response to the situation? What can turn the issue into a crisis? What makes an issue, loss, tragedy or stress seem like a crisis to one person but not to another person? 284 Contributing Factors to Crisis Negative personality traits Poor coping mechanisms due to background Unrealistic expectations Faulty belief system Faulty sense of identity Disconnectedness 285 Discussion Question Do you have to have a mental illness to possess the preceding factors? 286 How can officers assist? Acknowledge consumers feelings Avoid being judgmental Assist in maintaining Investigate available referral sources Assist in focusing on the positive….be solution oriented realistic view 287 1.10.1. Define Crisis Behavior and its relevance to CIT training. 288 Definition of Crisis Behavior A person suffering from a temporary breakdown in coping skills Crisis behavior differs by individual response Examples of Crisis Situations: Locked out of house Lose of job Victim of crime Divorce Traffic stop Traffic accident 289 1.10.2. Demonstrate how Crisis Intervention Techniques can be utilized in domestic disturbance situations. 290 Domestic Disturbance Scenario #1 (View #5 “Disturbance” video from “Train the Trainer” course material.) 291 Domestic Disturbance Scenario #2 (View #6 ‘Disturbance’ video from “Train the Trainer” course materials) 292 1.10.3. Dramatize how an intensified traffic stop could be better controlled by the utilization of crisis communication techniques 293 Scenario Class Role-play exercise 294 Unit Goal: 1.11. To understand jail/court related alternatives and referrals for persons with a mental illness. 295 Problem Increasing numbers of mentally ill consumers are passing through the legal system The largest facility for persons with a mental illness has become our nations jails and prisons 296 Problem Deinstitutionalization without adequate community support Over representation of mentally ill in our prison system 297 Statistics Show… Only 3% of violent behavior is attributable to a mental disorder, however, 16% of prisoners have a mental illness 50% of youth in the Texas Youth Commission (TYC) have a mental disorder In 2002 TYC reported that 21% of its institutional population was on psychotropics Persons with a mental illness are arrested at a disproportionately higher rate 298 Solutions/Alternatives to Jail Drug Courts Mental Health Courts Domestic Violence Courts Community Courts Jail Diversion Programs 299 And… These courts/programs are being implemented to address the underlying issues of the consumers criminal justice involvement The aim is to link consumers with community based services 300 1.11.1. Discuss the concept of mental health courts. 301 Mental Health Courts A collaborative survey conducted by NAMI, the GAINS center and COSG’s report at least 94 communities across the United States have established mental health courts as of June 2004. 302 Research results One year after completing a mental health court program, 54% had no new arrests Probation violations dropped by 62% Three or more arrests dropped form 26% to 3% (an 88% decline) Clark County Mental Health Court Eighteen months after introducing a mental health court, the county saved $15,000 per year by putting offenders in treatment instead of jail Oklahoma County Officials 303 1.11.2. Describe the State of Texas Jail Diversion Ideal. 304 H.B. 2292 states: “The department shall require each local mental health authority to incorporate jail diversion strategies into the authority’s disease management practices for managing adults with schizophrenia and bi-polar disorder to reduce the involvement of those clients with the criminal justice system.” 305 Implementation Education and training of law enforcement personnel and the courts The development and utilization of Crisis Intervention Teams (CIT) Development of centralized location for mental health assessment without arrest for individuals with non-violent criminal conduct 306 Continued… Development of holding facility providing structured treatment in lieu of arrest Development of Linking Services Development of timely and effective screening process 307 Continued… Development of required community support Development of an identified method for addressing housing and needed support services 308 1.11.3. List two approaches to Jail Diversion. 309 Two Approaches Pre-booking Diversion Post-booking Diversion 310 1.11.4. List two facts associated with the jail diversion concept. 311 Facts Nationally, nearly half of the inmates in prisons with a mental illness were incarcerated for committing a non-violent offense Over 150,000 former patients of TDMHMR now find themselves caught in the Criminal Justice System 312 Facts…continued Calls for police service where mental illness is a factor make up 7 to 10% of all police contact National analyses show that a diverted subject had significantly lower criminal justice costs than the non-diverted subject 313 1.11.5. List benefits of Jail Diversion. 314 Benefits Decriminalization Reduction of inappropriate incarceration Overrepresentation is addressed Reduced hospitalization Length of jail stay shortened Violence and victimization reduced Increased public safety Costs to taxpayers reduced 315 Unit Goal: 1.12. Understanding of evaluation in demonstrating success. 316 1.12.1. List four components utilized in evaluating success rates. 317 Evaluating Success Criminal recidivism reduced Relationship between Law Enforcement and Mental Health Professionals improved Reduced % of crisis referrals to hospitals 318 Continued… Less % of consumers needing emergency psychiatric care Officer injury rate reduced Consumer and community safety increased 319 320 For Instructors Use Note: Attached are additional slides for facilitators inclusion as needed. 321 BREAK 322 BREAK 323 QUESTIONS? 324 End of Day One… 325 326 327 Quiet….Test in Progress 328 TEST 329 This Is A Test 330 Scenario 331 Role Play 332 333 334 Group Interaction 335 336